PariMatch UK Casino Bonus
400% Bonus up to £20
Netbet Casino Bonus
20 FS + Up to 500 FS
Betfred Casino Bonus
100 No-Wager FS
MrQ Casino Bonus
35 Wager-Free Spins
Bally Casino Bonus
30 Wager-Free Spins
Zodiac Casino Bonus
80 FS for £1
Gala Bingo Bonus
500% + 40 Wager-Free Spins
Kwiff Casino Bonus
Up to 200 No Wager FS
VoodooDreams Casino Welcome Bonus
Up to £50 + 50 FS
Play#Ad, 18+, GambleAware.org | new players only. Maximum £50 bonus. Minimum deposit: £20. Deposit Bonus wins ar...e capped at £500. Max bet with active bonus: £2. Wagering requirement 100% match deposit bonus: 30 times sum of deposit + bonus. Winnings from Free Spins are credited as Real Money without wagering requirement. Some games may not be played with an active bonus. Games may contribute differently when wagering a bonus. Deposit Bonus expires after 30 days if wagering requirement has not been met. Free Spins expire after 3 days. One bonus allowed per person, address, device, IP. Full Bonus T&C Show more
2 Deals available in United Kingdom
Bonus type: Free Spins, No Wagering, Sign Up, Casino Match Bonus, First Deposit Bonus
Min Deposit: £20
Wagering: 30x
Bonus type: No Wagering
Wagering: No Wager
Bonus type: Welcome Bonus, Registration, First Deposit Bonus
Min Deposit: £10
Wagering: 65x
Bonus type: Free Spins, Low Wagering, Sign Up, Welcome Bonus, Registration, First Deposit Bonus
Min Deposit: £20
Wagering: 35x
Bonus type: No Deposit, Free Spins, Code, No Wagering, Free Play, Sign Up, No Card Details, No ID Verification
Min Deposit: No Deposit
Wagering: No Wager
Bonus type: Free Spins, Welcome Bonus
Min Deposit: £10
Wagering: No Wager
Exclusive Casino Bonuses
Get Updates on Your Phone
Voodoo Dreams Casino, established by SuprPlay Limited in 2016, quickly gained popularity in the online gambling world. Over the years, it has grown into a reputable brand known for setting online casino trends. Despite many competitors, VoodooDreams has maintained its position thanks to its great gaming options, attentive customer service, and a strong commitment to playing fair.
Parent Company Name | SuprPlay Limited |
---|---|
Website | voodoodreams.com |
Head Office | Palazzo Villa Rosa, Triq in-Nemes, Swieqi SWQ3302, Malta |
Safety, fairness, and protection stand as pivotal concerns for many when it comes to online gambling. Understanding where a platform positions itself on these matters is essential.
VoodooDreams holds licenses from two of the most respected regulatory bodies in the gambling world, a testament to their commitment to offering a fair and secure gaming environment. The Malta Gaming Authority and the Gambling Commission of Great Britain rigorously scrutinise and regulate their operations, ensuring the highest standards of conduct are maintained.
License information:
Licenses held | UK Gambling Commission, Malta Gaming Authority |
---|---|
UKGC Account number | 48695 |
MGA Number | MGA/B2C/325/2016 |
These licenses attest to the stringent regulatory standards that Voodoo Dreams adheres to. However, a safe gambling environment extends beyond this. The brand incorporates advanced security technologies, such as end-to-end encryption and secure servers, to protect players’ personal and financial information. This ensures that player data remains private and secured, impervious to any threats.
Player protection, another cornerstone of VoodooDreams Casino’s operation, promotes responsible gaming. They offer numerous tools and options to help players stay in control of their gambling behaviour. These include self-exclusion periods, deposit limits, and reality checks that remind players of how long they have been playing.
Another key aspect to note about Voodoo Dreams is their policy regarding dormant or inactive accounts. It’s a common practice in the online gaming industry to manage accounts that have seen no activity over a substantial period of time. VoodooDreams Casino is no exception to this rule.
Suppose a player’s account remains inactive for a significant duration, typically between 12 to 18 months. In that case, the casino implements a policy to deduct the entire balance or imposes a hefty dormant account fee. This policy is outlined in their terms and conditions, underscoring the importance of understanding the fine print when engaging with any online casino. It is a stark reminder for players to check and manage their accounts regularly.
Let’s get a more detailed look at the safety aspects of VoodoDreams Casino:
SSL encryption | 128-bit |
---|---|
Deposit Limits | Yes |
Activity Limitations | Yes |
Self Exclusion | Yes |
Protection of Minors | Net Nanny, Cybersitter |
Problem Gambling Organisations | Gambleaware, GamCare, Gamblers Anonymous |
IT-Security | Thawte RSA CA 2018 |
Firewall | Yes |
Anti Money Laundering | Source of funds and identity verification |
Given the impressive dedication to licensing, security, and player protection that Voodoo Dreams Casino demonstrates, it would only be fair to award them a 4.5 out of 5 in this regard. The brand shines with robust safety measures and solid, responsible gaming tools, providing a secure and responsible environment for online casino enthusiasts. In the dynamic landscape of online gambling, VoodooDreams clearly establishes itself as a safe harbour, ensuring player security and protection remain paramount.
Understanding the terms and conditions of a new casino site is vital for every player, as it sets the rules of engagement. Here, we delve into the key terms and conditions of Voodoo Dreams, providing a simplified, clear overview. Please note these are subject to change, and players should always check the official site for the most up-to-date information:
Voodoo Dreams Casino aims to make the process of account registration and confirmation as straightforward as possible for new players. Here, we’ll guide you through the steps to start your Voodoo Dreams journey.
Head to the Voodoo Dreams Casino homepage. On the top right corner, you’ll find the ‘Register’ button. Click on it to start your registration process.
You’ll be prompted to fill out a registration form. This will include your name, date of birth, address, email, and phone number. Be sure to provide accurate and up-to-date information.
Next, you’ll need to create a unique username and password for your account. Remember to choose a strong password for the best security.
Upon completing the registration form, VoodooDreams Casino will send a confirmation email to your provided address. This email will contain a link. Click on this link to confirm your email and activate your account.
Lastly, you may need to verify your identity to fully activate your account. This typically involves providing a copy of a government-issued ID, such as a passport or driver’s license. This is a standard process to ensure player safety and to comply with online gambling regulations.
VoodooDreams Casino offers a selection of bonuses that are geared towards rewarding their players, albeit the initial offer amount might be perceived as modest in comparison to some other online casinos. In this section, we will thoroughly dissect these bonus offerings, their conditions, and their potential benefits, helping you get a better picture of what perks the casino offers to its players.
At VoodooDreams, player rewards are at the heart of their offering. The casino provides a generous welcome bonus package that offers immense value to new players. Let’s unravel the details of this enticing promotion.
When you make your first deposit of at least £20 at VoodooDreams Casino, you will receive a 100% match bonus up to £50. If you deposit £50, you will have £100 to play with.
In addition to the match deposit bonus, you will also receive 50 free spins on the popular slot game Book of Dead. These are not just free spins but real money spins. This means that any winnings you accrue from Voodoo Dreams Casino free spins are yours to keep without meeting any wagering requirements.
VoodooDreams takes player engagement and excitement to new levels with its Drops & Wins bonus scheme. A colossal £2,000,000 monthly prize pool awaits players, divided up into an assortment of cash, multiplier, and Free Round Bonuses. These bonuses will be dished out through players’ favourite video slot games.
From 5th April 2023 to 6th March 2024, VoodooDreams Casino will hold 48 weekly tournaments. Each of these tournaments boasts a prize pool of £255,000. By partaking in these weekly tournaments on selected games, players stand a chance to share in this enticing prize pool.
In addition to the weekly tournaments, the casino also hosts daily prize drops. For a total of 336 days, players can enjoy daily prize pools of £35,000. Simply by playing the selected games, players can potentially benefit from these daily bonuses.
As of the time of writing this article, we at Gamblizard have found that VoodooDreams does not offer a no deposit bonus. Such bonuses allow players to try out a casino without risking their own money, making them a popular choice for many.
We recommend players frequently check our site or the VoodooDreams website to stay updated on the status of the Voodoo Dreams casino no deposit bonus.
Considering everything, the VoodooDreams Casino has an enticing array of rewards that promises an exciting journey for those who opt for the VoodooDreams Casino experience. However, the casino does somewhat fall short regarding the breadth of its bonuses for existing player, especially the absence of deals like birthday offers and diverse free spins packages. The high wagering requirements further temper the allure of potential rewards. In light of these factors, we award the VoodooDreams Casino bonuses a rating of 3,7 out of 5.
After delving into the sign up offer of Voodoo Dreams Casino, it’s essential to contrast its offering with that of its counterparts, PlayToro Casino and Race Casino. The following table provides a comparative breakdown of first deposit bonuses these three online casinos present to their new players.
#Ad, 18+, GambleAware.org | new players only. Maximum £50 bonus. Minimum deposit: £20. Deposit Bonus wins ar...e capped at £500. Max bet with active bonus: £2. Wagering requirement 100% match deposit bonus: 30 times sum of deposit + bonus. Winnings from Free Spins are credited as Real Money without wagering requirement. Some games may not be played with an active bonus. Games may contribute differently when wagering a bonus. Deposit Bonus expires after 30 days if wagering requirement has not been met. Free Spins expire after 3 days. One bonus allowed per person, address, device, IP. Full Bonus T&C
The Voodoo Dreams Casino Loyalty Program deviates from the norm, presenting an innovative and unique framework that uses Experience Points (XP) and Spirit Points (SP). Infused with elements of gameplay, the program adds a layer of excitement to the traditional concept of player loyalty. It’s worth diving deeper into this intricate and interesting system.
As you gather XP, you ascend the Voodoo hierarchy. Each level presents a more powerful spell that can be cast anytime, demanding a higher SP cost for casting but offering more substantial rewards.
The VoodooDreams Loyalty Program certainly provides a fresh take on loyalty schemes, integrating gameplay elements into a reward system for a distinctive, fun-filled experience. However, its unusual nature might not appeal to all players, especially those seeking a more traditional loyalty program. This is a world filled with Spells and Spirit Magic, where rewards and gameplay intermingle in an unconventional yet entertaining way. Balancing this unique approach with the potential for player preferences, the VoodooDreams Loyalty Program merits a rating of 4 out of 5. It’s a magical journey with tangible rewards, but it may not be the journey every player is looking to embark on.
The VoodooDreams takes a comprehensive approach to deposit methods, ensuring players have various options to suit their individual preferences. The Casino accommodates both traditional banking methods and embraces modern technology by supporting popular e-wallets. They also have reasonably high deposit limits, making them suitable for a wide range of players. Here’s a detailed examination of the available deposit methods:
Payment Method | Fee | Processing Time | Minimum Deposit (£) | Maximum Deposit (£) |
---|---|---|---|---|
Trustly | None | Instant | £20 | £5,000 |
Bank Transfer | None | Instant | £20 | £20,000 |
Visa | None | Instant | £20 | £5,000 |
MasterCard | None | Instant | £20 | £5,000 |
Paysafecard | None | Instant | £20 | £250 |
Skrill | None | Instant | £20 | £10,000 |
Neteller | None | Instant | £20 | £10,000 |
MuchBetter | None | Instant | £20 | £5,000 |
Ecopayz | None | Instant | £20 | £10,000 |
Paypal | None | Instant | £20 | £5,000 |
With all deposit methods being instant and free of charge, players can enjoy immediate gameplay without any setbacks. VoodooDreams Casino deserves praise with a 4.5 out of 5 rating for its deposit methods. They truly prioritise the player experience, ensuring a hassle-free process for account funding.
A key factor for any online casino is its range and reliability of withdrawal methods. VoodooDreams Casino is well aware of this, offering several methods with varying withdrawal speeds, each designed to cater to the diverse preferences of its player base. Here’s a comprehensive breakdown of the options available:
Withdrawal Method | Fee | Processing Time | Minimum Withdrawal | Maximum Withdrawal |
---|---|---|---|---|
Trustly | None | Instant | £20 | £5,000 |
Bank Transfer | None | Instant | £20 | £20,000 |
Visa | None | 2-4 bank days | £20 | £5,000 |
MasterCard | None | 2-4 bank days | £20 | £5,000 |
Paysafecard | None | Instant | £20 | £10,000 |
Skrill | None | Instant | £20 | £10,000 |
Neteller | None | Instant | £20 | £10,000 |
MuchBetter | None | Instant | £20 | £5,000 |
Paypal | None | Instant | £20 | £5,000 |
These charges, where applicable, can amount to 5% of the withdrawal amount or £5, whichever is higher. In addition, further bank and/or payment processing charges may apply.
However, the transparent approach Voodoo Dreams Casino takes towards potential fees is commendable. Combined with the broad array of withdrawal methods and fast payout, the casino has established an efficient and flexible withdrawal system. For these reasons, VoodooDreams Casino merits a respectable 4 out of 5 in the realm of withdrawal methods. The slight deduction stems from the potential administrative charges, which may deter some players.
VoodooDreams Casino has devoted significant resources to providing its players with an efficient, responsive customer service. The options are streamlined yet effective, focusing on swift and accurate communication. Below is a summary of the available avenues for players seeking assistance:
Support Channel | Availability | Contact |
Email Support | 24/7 | [email protected] |
Live Chat | 24/7 | Accessible via VoodooDreams Casino website |
The email support service offers round-the-clock assistance to players who prefer to detail their issues or queries in written form. Typically, responses from the dedicated team at [email protected] are prompt and comprehensive, reflecting a genuine commitment to resolving player concerns.
Simultaneously, the Live Chat feature stands out as a real-time problem-solving tool geared towards players who favour immediate interaction. It is accessible directly from the Voodoo Dreams Casino website, providing a quick and easy method to get in touch with customer service representatives.
However, for all its strengths, VoodooDreams Casino has room to improve its customer service. Notably, the lack of phone support might disappoint some players who prefer direct voice communication. Additionally, without an FAQ section, basic queries could push users to resort to live chat or email.
In light of these offerings and oversights, we’re giving VoodooDreams Casino’s customer service a rating of 3.5 out of 5. While they offer robust and timely customer support, the absence of direct phone assistance and an FAQ section does leave some room for improvement. With a few tweaks, they can elevate the user experience to an impeccable standard.
Voodoo Dreams has aligned its platform with the mobile gaming revolution. Players who love to take their gaming on the move will appreciate the brand’s responsive design, which is fully compatible with various mobile browsers. Here’s all you need to know:
Platform Compatibility | iOS, Android, and Windows |
---|---|
Browser Compatibility | Yes |
Mobile Application | No |
In terms of device compatibility, both Android and iOS users will find VoodooDreams’ mobile interface exceptionally user-friendly and engaging. The website has been optimised for mobile use, allowing seamless gameplay and navigation on both browser versions.
However, it’s worth noting that there is currently no Voodoo Dreams Casino app available on any platform. While the mobile-optimized website offers a solid gaming experience, a dedicated app could enhance the user experience, offering features such as push notifications for updates and promotions.
In summing up, VoodooDreams Casino offers a commendable mobile gaming experience through its optimised website, ensuring compatibility across various devices. While it scores high on usability and design, the lack of a dedicated app does hold it back slightly. Earning a respectable 4 out of 5, Voodoo Dreams stands strong as a mobile-friendly online casino, but with an app, it could potentially ascend to the upper echelons of mobile casino platforms.
VoodooDreams Casino presents a design that is a blend of aesthetic charm and functional practicality. The interface, although modern and intuitive, has limited game-filtering options. However, this limitation is counteracted by including a swift search field, allowing users to locate specific games promptly. Furthermore, adding two specially curated sections – ‘new’ and ‘top games’ – offers players quick insights into the casino’s latest offerings and the most popular choices. One point of user feedback is the expectation of more in-depth game details when clicking on a game title, which appears to be somewhat lacking in depth.
Beyond the design, VoodooDreams houses a comprehensive library of over 800 games across multiple genres. Now, let’s proceed to explore the diverse gaming categories available at VoodooDreams:
Game Type | Number of Games | Most Popular Game |
---|---|---|
Slots | 700+ | Starburst |
Live Casino | 40+ | Crazy Time |
Jackpots | 20+ | Mega Moolah |
Table Games & Arcade | 35+ | Roulette – relax |
Megaways | 40+ | Bonanza Megaways |
Scratchcards | 10+ | Nerves of Steal |
At VoodooDreams Casino, players are treated to an expansive range of games tailored to various preferences. Collaborating with prominent providers like NetEnt, Microgaming, and Play’n GO, the casino’s slot selection offers a blend of classics and modern games.
Stepping into the Live Casino, Voodoo Dreams partners with industry giants Evolution Gaming and Playtech to bring the real casino atmosphere online. With professional dealers overseeing live games like blackjack and roulette, players enjoy an authentic gaming experience from the comfort of their screens.
The innovative Game Shows category merges entertainment and gambling, with live hosts enhancing the excitement. Meanwhile, the Jackpots section tantalises players with the potential of massive payouts, thanks to growing progressive jackpots. Classics like blackjack and roulette, along with arcade-style games, find their place in the Table Games & Arcade section. The Megaways genre offers a twist on slots, providing thousands of ways to win. And for instant thrills, Scratchcards offer immediate results. Voodoo Dreams Casino truly caters to an array of gaming desires.
VoodooDreams Casino offers a varied selection of gaming options designed for a broad range of players. The platform has its set of interface limitations, notably in the depth of game details and filtering options. While partnering with established industry providers ensures a diverse game assortment, it’s notable that the quantity of jackpot and scratchcard games is relatively low compared to other categories. Overall, while there are areas that could be enhanced, VoodooDreams provides a balanced gaming environment suitable for a diverse audience.
Now that we have the general information covered let’s move on to reviewing each game type’s offerings in detail.
VoodooDreams Casino is nothing short of a paradise for slot lovers. With a staggering collection of over 700 slots, players are spoilt for choice. These slots span various themes, features, and mechanics, ensuring that there’s something to cater to every player’s preference.
Here’s a table highlighting some of the most popular slots based on either high RTP or their renowned providers:
For those who crave the electrifying atmosphere of a brick-and-mortar casino from the comfort of their homes, Voodoo Dreams delivers with its live gaming offerings. The casino presents a selection of games that includes Live Roulette, Blackjack, Craps and Live Baccarat. While the number of live games on offer, around 45, might seem relatively limited compared to some other online platforms, what VoodooDreams may lack in quantity, it certainly compensates for in the quality of its gaming experience.
Here’s a table featuring a selection of popular live casino games, either recognised for their high RTP or their prominent providers:
Game | RTP | Provider |
Craps | 99.17% | Evolution Gaming |
Golden Wealth Baccarat | 98.85% | Evolution Gaming |
Xtreme Lightning Roulette | 97.30% | Evolution Gaming |
Immersive Roulette | 97.30% | Evolution Gaming |
Mega Roulette | 97.30% | Evolution Gaming |
Blackjack Azure | 97.30% | Pragmatic Play |
Gold Bar Roulette | 97.10% | Evolution Gaming |
Dragonara Roulette | 96.25% | Evolution Gaming |
Crazy Time | 95.50% | Evolution Gaming |
American Roulette | 94.74% | Evolution Gaming |
Jackpot games have always been the exciting addition to any casino.. At VoodooDreams Casino, the offering of this type might be seen as somewhat limited, with just over 20 jackpot games to its name. For a casino of its stature, this modest collection is a point of contention for some fans who seek a more expansive range of jackpot options.
However, let’s look beyond the numbers and dive into the actual games on offer. Here’s a curated table of notable jackpot games based either on their RTP or the reputation of their providers:
Game | RTP | Provider |
Book of Kingdoms | 96.69% | Pragmatic Play |
The Amazing Money Machine | 96.42% | Pragmatic Play |
Tiki Reward | 96.32% | Microgaming |
Celebration of Wealth | 96.20% | Play’n Go |
Beast of Wealth | 96.17% | Play’n Go |
Fire Forge | 96.00% | Microgaming |
Chicago Gold | 96.00% | PearFiction |
African Legends | 94.92% | Microgaming |
Book of Atem | 93.50% | Microgaming |
Mega Moolah | 88.12% | Microgaming |
When it comes to the traditional casino experience, table games undoubtedly play a pivotal role. They are the bastions of strategy, skill, and, often, sheer luck. VoodooDreams Casino offers a somewhat limited suite of over 30 table games, a number that, on the surface, might seem modest for those seasoned players who’ve tasted the vast arrays of options at larger platforms.
Let’s explore a selection of their table games based on their RTP or the reputation of their game providers:
Game | RTP | Provider |
Vegas Strip Blackjack | 99.65% | Switch Studios |
Vinnie Jones Blackjack | 99.51% | Real Dealer Studios |
Roulette | 97.30% | Relax Gaming |
Three Wheel Roulette | 97.30% | Switch Studios |
European Roulette Pro | 97.30% | Play’n Go |
Multifire Roulette | 97.30% | Switch Studios |
Wheel of Winners | 96.58% | Switch Studios |
Inca Adventures | 96.25% | Gacha Studios |
Casino Stud Poker | 94.78% | Play’n Go |
Coinflip Deluxe | – | Green Jade Games |
The Megaways mechanic has revolutionised the world of online slots, offering players thousands of ways to win and delivering an unpredictability that’s both thrilling and rewarding. At Voodoo Dreams Casino, fans of this dynamic format are treated to a collection of over 40 Megaways titles, showcasing popular classics and innovative newcomers.
Given the ever-increasing popularity of Megaways games, the variety at VoodooDreams is a testament to their commitment to staying abreast of industry trends. Let’s explore some of the best Megaways titles at the casino:
Voodoo Dreams Casino offers a compact suite of just over 10 scratchcard games. While some may argue that this is a limited collection, the uniqueness and quality of each game cannot be understated.
To bring some clarity to what’s on offer, here’s a snapshot of their scratchcards:
Game | RTP | Provider |
Space Force | 94.00% | G.Games |
Coin Conqueror | 94.00% | G.Games |
Scratch Gold | 92.39% | Hacksaw Gaming |
Plinko Dare2Win | 92.03% | Hacksaw Gaming |
Cash Pool | 92.02% | Hacksaw Gaming |
Nerves of Steal | 92.00% | G.Games |
Cash Pong | 92.00% | Light and Wonder |
Boss Lotto | 91.00% | G.Games |
Stuffed With £100s | 60.00% | G.Games |
Raid the Piggy Bank | 51.12% | G.Games |
VoodooDreams Casino offers a curated selection of high-quality games, focusing on depth over sheer numbers. From table games to scratchcards, the emphasis is on the user experience, backed by reputable industry providers. The sleek interface is easy to navigate with a handy search feature, though it could benefit from more sorting options and active game information previews. Balancing these factors, VoodooDreams Casino achieves a 4 out of 5 rating. There’s room for enhancement, but the platform consistently delivers a reliable and engaging gaming experience.
Reviewing feedback from AskGamblers on VoodooDreams Casino reveals some common user experiences.
Many comments address the casino’s verification and withdrawal processes. Several users report lengthy wait times and inconsistent communication during these procedures. Despite providing all the required documents, some players experienced unexpected delays. There were also mentions of receiving inconsistent information and slow responses from the support team.
On the positive side, VoodooDreams has received praise for its varied game selection and smooth deposit methods. Some users appreciate the casino’s reliability and prompt payouts. The casino’s loyalty points programme and the live chat feature also received positive feedback, even though there were critiques of the chat content.
In conclusion, VoodooDreams Casino has a mixed reputation. While there are concerns about verification and communication, the casino also has clear strengths. Their responses to negative reviews indicate a dedication to user satisfaction. Potential players should weigh both the pros and cons before deciding.
Now, let’s move on to Casino Guru. From the solitary user review, the casino’s performance is deemed satisfactory but not exceptional. Some users did not experience significant winnings, which may influence their overall impression. However, they acknowledge the efficiency of the welcome bonus and the accessibility of the live chat feature. Yet, they encountered technical difficulties, particularly with the visibility of certain slots for their region.
The Casino Guru team’s assessment paints a more detailed picture. On the positive spectrum, they highlight the casino’s high withdrawal limits, which can reach up to £100,000 per month. The website’s simplistic and neat design is another merit, complemented by the availability of live dealer games and a 24/7 live chat support feature.
However, there are evident areas of concern. A vast number of countries find themselves excluded from participation. Verification, particularly concerning withdrawals, can be extended. There’s also mention of numerous unresolved complaints. From a usability perspective, the absence of a game provider filter can be a drawback for some users, and the restricted availability of payment methods depending on the country could hamper the user experience.
VoodooDreams Casino, as reviewed on Casino Guru, presents both advantages and challenges. While it showcases strengths in withdrawal limits, design, and user support, there are evident operational and accessibility hurdles that potential patrons should be cognizant of. The lack of a universally positive user review further underscores the need for discernment when considering this platform.
Diving into TrustPilot reviews for Voodoo Dreams Casino, we see prominent concerns about withdrawal and verification processes. Numerous users have found these procedures to be lengthy and stringent. It seems the casino often asks for numerous documents, leading to some players feeling overwhelmed or unsure of how to proceed. The duration of these procedures consistently frustrates users, with some contrasting VoodooDreams unfavourably to more efficient platforms.
Many players have also flagged issues with communication. Getting in touch with support appears difficult, with delays and sometimes no replies. The unavailability of live chat and the perceived lacklustre email support add to these frustrations. Some responses, when given, are viewed as generic or unhelpful.
In terms of gameplay, there’s criticism too. Some users aren’t pleased with the bonuses offered and feel the gaming experience is not rewarding enough.
It’s also noteworthy that VoodooDreams doesn’t engage with or respond to negative TrustPilot reviews, potentially reinforcing a perception of disregard for player feedback.
In summary, Voodoo Dreams Casino’s TrustPilot feedback paints a picture of concerns, especially related to withdrawal, verification, and communication. Their low rating of 1.9 and lack of response to criticism warrant caution. Those considering the platform should be aware of these issues.
VoodooDreams Casino showcases a vast game library and a unique loyalty program. However, some aspects need attention. The sometimes prolonged withdrawal verification and several unresolved complaints hint at potential customer service challenges. The absence of a game provider filter and limited bonuses might deter some players. While the casino promises a rich gaming experience, the negatives can’t be ignored. Still, we believe it deserves a rating of 4/5 at the very least.
Considering the nuances, it’s essential to assess what you prioritise in an online casino. If these concerns resonate, exploring other options might be beneficial. But if the game variety and loyalty program intrigue you, give VoodooDreams a shot. Always gamble responsibly and make informed decisions.
Support
When registering at VoodooDreams, you need to confirm that you are over 18 years of age. To verify your age and identity, you may need to provide relevant information such as copies of identification documents (ID card, driver’s license, or passport). If the age verification checks reveal you are underage, your deposits will be returned, and any offers will be voided.
If you suspect any fraudulent activity, you can contact the VoodooDreams casino customer service either via live chat on the website or by email at [email protected]. State your identity and provide details about your complaint. Your complaint will be acknowledged within 24 hours and addressed within five working days.
No, Voodoo Dreams does not offer online bingo games. However, the casino provides a diverse range of other gaming options. These include slots, live table games such as Roulette, Blackjack, Poker, and Baccarat, and categories like Megaways, Game Shows, and progressive jackpots.
For technical issues, VoodooDreams casino encourages players to contact their customer support team via live chat or email. They will help guide you through potential solutions or escalate the issue to their technical team if necessary.
No, not for UK players. However, Voodoo Dreams casino has a referral program for individuals from other countries, including Sweden, Norway, Germany, New Zealand, Canada, India, and Malta.
Voodoo Dreams’ game providers consistently launch new slots and games. These new additions can be accessed on both desktop and mobile platforms. This ensures players have a fresh and diverse gaming experience.
Voodoo Dreams Casino has garnered a significant reputation in the online gaming world. Dive into our curated list of its sister sites to explore similar exhilarating gaming experiences and unique offerings.
Submit your review of VoodooDreams Casino