Volcano Bingo

Best For:

• Players looking for a loyalty challenge: The Trophy Rewards Program replaces traditional VIP perks, offering spins on the Trophy Mega Reel.
• People who don’t need instant withdrawals: Cashouts take 1–5 business days and come with a £2.50 fee per withdrawal, which some players may find frustrating.
• Bingo players who don’t mind a smaller selection: While the site has only nine bingo rooms, options like 90-ball and 80-ball games are still available.

Brand Reputation of Volcano Bingo

Volcano Bingo was launched in March 2017 by Jumpman Gaming Limited, a reputable player in the online gambling industry. Established in 2010, Jumpman Gaming runs more than 150 online bingo and casino brands, including popular sites like Mirror Bingo and Zeus Bingo. The company holds licenсes from the UK Gambling Commission (UKGC) and the Alderney Gambling Control Commission.

Company Information

Awards and Industry Recognition

Though Volcano Bingo hasn’t been recognised with any notable industry awards, it is nevertheless a live UK online gambling website. It is owned by Jumpman Gaming and has agreements with some of the largest game providers in the industry, such as NetEnt, Microgaming, and Pragmatic Play, ensuring there is plenty of bingo and slots to play. Despite the lack of official awards, the site continues to be popular with frequent promotions, varied bingo rooms, and a growing range of slot games, making it current in a competitive industry.

Controversies and Blacklists

In 2022, the UK Gambling Commission fined Jumpman Gaming £500,000 for failing to comply with social responsibility and anti-money laundering regulations. These encompassed an inadequate check of player spending and a lack of intervention with potentially vulnerable customers. Although this fine was quite notable, Jumpman did take remedial action and continues to be fully licensed.

Beyond this penalty, Volcano Bingo has so far not been reported to any major industry blacklist, and there are no reports of unfair treatment or unresolved complaints by players. Nonetheless, it’s important for players to take time and read the terms and conditions very carefully, particularly concerning withdrawals and wagering requirements.

Volcano Bingo is part of a respected group of bingo and slot websites owned by a skilled operator. After having been chastised by authorities in the past, it remains live on the UK online gambling market, offering regular offers, multiple bingo rooms, and a growing library of slots. Below is our closer look at its licensing so that players will know what to expect when signing up.

Is Volcano Bingo a Safe and Reliable Site?

Licence & Security Score: 4.9 out of 5

Upon entering the Volcano Bingo Casino, you may wonder if it is safe to play. Protection of security is the foremost responsibility of any gambling organisation, and this section will lay out all you need to realise about licensing, player protection, and security measures.

Volcano Bingo operates under a UK Gambling Commission (UKGC) license numbered 39175. It is considered a very strong regulator among global gaming regulators. A license from the UKGC assures players about better levels of security, fair play, and responsible gaming practices compared to other licenses from offshore regulatory jurisdictions, like Curaçao.

The information on licensing available on the Volcano Bingo site is a very favourable indication of its trustworthiness – because certain sites do not publish their licensing details and force players to resort to third-party sources.

They have devoted a whole section to responsible gambling with various tools in place to help the players manage their activity. It is easy for the players to find such options, and they also provide players with direct links to support organisations like GamCare, Gamblers Anonymous, and Gambling Therapy.

To help players maintain control, Volcano Bingo offers deposit limits, self-exclusion, and reality checks. The table below outlines the key responsible gambling features:

Usability Facts for Player Safety

Volcano Bingo takes safety very seriously and has a UKGC licence, responsible gambling tools, and safeguards apart from deploying SSL encryption for data protection. Though two-factor authentication is absent, the existing measures make this bingo site a haven for UK players. For players seeking a regulated bingo and slot site with safety measures in place, Volcano Bingo complies with high industry standards.

Volcano Bingo UK – First Look

Upon visiting Volcano Bingo, I noticed that the site shares many attributes with other Jumpman Gaming sites. The design is rather simple and follows a bright volcanic theme, giving it an element of fun. However, compared with modern-day online casinos, the general layout still feels a bit dated. The colourful design creates a nice aura, but there is nothing particularly amazing about it to set it apart from other competitors in materials or visuals.

One real detriment to the site is that while Volcano Bingo doesn’t have a dedicated app for iOS and Android, this is unfortunate for anyone who would prefer to play within the environment of an application rather than within a browser. That puts it on the back foot, compared to other contemporaneous competitors.

Although functional and user-friendly, it somehow lacks visual attractiveness as it comes across as rather plain and easy to navigate. Nevertheless, flashing lights and other visual appeals that many other casinos offer seem to be absent.

Depositing at Volcano Bingo

Deposit Methods Score: 3.9 out of 5

The first challenge at Volcano Bingo isn’t making a deposit – it’s finding the right information about how to do it. Unlike many competitors that have a clear “Payment Methods” or “Cashier” section, this site makes you search for details. To see if the process matches what’s advertised, I tested several deposit options myself.

I tried Volcano Bingo by depositing using PayPal, Visa Debit, and Pay by Mobile. PayPal and Visa Debit were deposited straight away as the site claimed. However, Pay by Mobile charges a £2.50 fee for deposits of £5, £10, and £20 – something that was not very clearly communicated beforehand. Even so, every deposit, however small, landed in my account without delay.

Jamie Wall Casino Analyst

Deposit Methods at Volcano Bingo in Detail

How to Deposit at Volcano Bingo

Adding funds to your account is a simple process, but knowing the steps beforehand makes it even easier. Here’s how to get started:

1. Login to your account.
2. Choose a deposit method from the available options.
3. Enter the deposit amount (minimum £10 for most methods, £5 for Pay by Mobile).
4. Confirm the transaction – funds should appear instantly.

While the deposit process is easy, finding payment details takes more effort than it should. A dedicated tab would improve accessibility. But don’t worry – there’s good news. Once you’ve figured out how to deposit, funds arrive instantly, and most methods have no hidden fees. Below, we’ll take a closer look at the bonuses available and what players can expect.

Volcano Bingo Bonuses

Bonuses & Promotions Score: 3.6 out of 5

There’s no shortage of promotions at Volcano Bingo, with everything from a first deposit bonus to ongoing free spin rewards. While seasonal offers pop up throughout the year, we haven’t included them here as they are temporary and subject to change. One thing to note – there’s no deposit bonus, meaning players will need to fund their accounts to unlock any rewards.

Welcome Bonus

New players can claim a joining offer with up to 500 free spins on Fluffy Favourites or an Amazon voucher. No Volcano Bingo promo codes are needed – just deposit £10 or more to spin the Mega Wheel, which determines the reward. Additional spins on the Mega Wheel are available for deposits of £20+, though not while a withdrawal is pending.

Free spins come with a 65x wagering requirement, and winnings are capped at the player’s lifetime deposits, up to £250. If no deposit has been made, the max conversion is £50. Bonus funds can only be used on selected slots, and table games like blackjack and roulette do not contribute to wagering.

Bonuses for Existing Customers

Once the sign up offer is claimed, existing players have several promotions to keep things interesting. One of the most talked-about is the Turbo Reel, which is unlocked with a £100 deposit. This feature offers the chance to win between 50 and 500 free spins, but the outcome is completely random. Like other offers, 65x wagering applies, and winnings are capped at £250 or the player’s lifetime deposits, whichever is lower.

For those looking for a weekly treat, the Happy Hours promotion allows funded players to log in between 4-8 PM every Wednesday for a shot at free spins on selected slots. Unlike other promotions, no bonus code is needed – just sign in during the stated hours. The same 65x wagering applies, and free spins are only available on games chosen by the casino.

Loyal players can also take advantage of the 200 Club, which rewards those who collect 200 in-game trophies with a £10 Amazon voucher. Additionally, every five trophies collected gives a chance to win up to 500 free spins, making this an ongoing offer for frequent players. The voucher is sent via email, and there is no cash alternative.

Another recurring offer is the Code of the Week, where players who deposit at least £10 and enter a promo code can win a multiplier bonus. The offer can be used once a day, every day, for a week, adding extra value to regular deposits.

Finally, the Rewards Reel allows players to spin twice a day for the chance to collect fruit symbols, which unlock even bigger free spin rewards. The collectables reset every Monday, and prizes vary, but like all promotions, winnings from free spins are subject to the usual 65x wagering requirement and £250 max conversion limit.

Volcano Bingo’s promotions come packed with free spins, but high wagering requirements and capped winnings make them less rewarding than they seem. The Mega Wheel and Turbo Reel bring fun, while the 200 Club and Rewards Reel offer long-term perks for regular players.

Up next, we explore the loyalty program and what it offers to returning players.

Is Volcano Bingo’s Loyalty Program Worth It?

Loyalty Program Score: 3.8 out of 5

Have you ever wondered if sticking with a casino ever pays off for you? At Volcano Bingo, the Trophy Rewards program is set in place of the usual VIP scheme. Based on levels or only by invitation, players get trophies by completing specific challenges presented in-game. Every five trophies earned win them a single spin on the Trophy Mega Reel, with the potential for more and more free spins increasing with each player level.

It’s simple once you get it started: the first levels give you 5+ free spins, while top-tier players can get 20 free spins per reel spin. Winnings from the spins, however, are treated as bonus funds for wagering purposes, with a 65x playthrough requirement and a £250 cap on withdrawals. This factor is a huge drawback when compared to VIP programs offering cashback or real money rewards.

Unlike some competitors who extend exclusive VIP perks, are assigned personal account managers, or can manage speedy cash withdrawals, Volcano Bingo is solely concentrated on free spins. This setup is great for any player who plays slots often but lacks any other benefits commonly seen at casinos, such as cashback or low-wagering VIP bonuses.

This program provides the fun of a challenge for casual players, but it is comparatively shown to be lacking against the top-tier VIP regimes found elsewhere since one is not rewarded with cash or real benefits.

Volcano Bingo Games

Volcano Bingo Games Score: 3.8 out of 5

With over 3,700 games, Volcano Bingo promises variety, but does it deliver? The mix of the site includes over 3,000 slots, 110 live casino and table games, and just 9 bingo rooms, which is surprisingly low for a bingo-branded site. The variety is good; only players cannot play any games in demo mode to see how they behave before putting real money into the sod. Anyhow, the site informs the players of the RTP of the various games so they can make their choices wisely.

The games come from top providers like NetEnt, Microgaming, Pragmatic Play, and Eyecon, guaranteeing good-quality graphics and gameplay.

Available Games

Slots

With more than 3,000 slot machines, Volcano Bingo has a full array of games provided by Betsoft, Play’n GO, and Gaming Realms. Players have all kinds of options for three-reel classics, high-volatility jackpots, and their mix between slots and bingo: Slingo. No demo mode, unfortunately, thus punters need to take their pick based on RTP percentages and volatility before doing the real-money gamble.

I kicked things off with Stampede, a safari-themed slot by Betsoft with a 95.27% RTP and medium volatility. The free spins and wild multipliers added fun, though wins required patience. Next, I tried Fire Joker by Play’n GO, a classic 3-reel slot with a 94.23% RTP. The respin feature and simple mechanics made it a great quick-play option, though the RTP is lower than some modern slots. Finally, I tested Slingo Cleopatra, a low-to-medium volatility game from Gaming Realms with a 94% RTP. The blend of bingo and slot gameplay kept things fresh, but unlocking bonus rounds took a bit of effort.

Jamie Wall Casino Analyst

Live Casino + Table Games

While slots take centre stage, Volcano Bingo still offers 110+ live casino and table games from top providers like Evolution Gaming, Games Global, and Playtech. Players can try classic blackjack, poker, and roulette or try their luck with live game shows like Dream Catcher. However, with no demo mode available, players must wager real money to test these games.

I started with Dream Catcher, Evolution Gaming’s wheel-based live game with a 96.58% RTP. The fast-paced gameplay and interactive hosts made it fun, but as a high-volatility game, big wins felt rare. Next, I tested Double Double Bonus Poker by Games Global, boasting a 98.98% RTP. The low volatility and strategic gameplay made it one of the best options for players looking for consistent payouts. Lastly, I tried Jade Blackjack by Playtech, a medium-volatility game with an 88.5% RTP. The elegant design and clear gameplay stood out, but the lower RTP compared to standard blackjack games was disappointing.

Jamie Wall Casino Analyst

Bingo

Despite its name, Volcano Bingo offers a rather small selection of just nine rooms. Players can choose from 90-, 80-, or 75-ball options, but the absence of 30-ball games or unique variations makes the selection feel limited compared to competitors. Popular rooms such as Country Road and Zoom Room feature varying ticket prices and prize pools, appealing to both casual players and those seeking bigger wins. However, the lack of live chat in most rooms removes the social aspect that many like, making the gameplay feel less interactive.

Though Volcano Bingo shines brightly on slots and live casino games, the limited choices and absence of a demo may leave some players mourning. Offering a banquet of more than 3,000 slots and more than 110 table and live dealer games, there should still be variety, but for a site that centres itself around bingo, it constrains the appeal to only nine rooms with no options for 30-ball bingo, creating a rather significant disparity with competitors. Also, since there is no free mode, players have to put their money where their mouths are to test any game. But, once again, top-tier providers back this up and make sure the games are high-class enough for slots or table players.

Next, we break down the withdrawal methods.

Withdrawing from Volcano Bingo

Withdrawal Methods Score: 2.2 out of 5

Winning is great, but cashing out should not be a chore. At Volcano Bingo, however, a £2.50 fee is applicable for withdrawals, which can take 1 to 5 days based on when you initiate it. This is not as speedy as compared to most sites. However, the fact that it takes that long to cash out with a fee is unacceptable, even seemingly unfair. For players curious to see if this process was as easy as claimed, I tested different withdrawal methods.

It seems that in Volcano Bingo, taking out funds wouldn’t be an easy task without being charged. To understand the exact mechanics involved, I then perused through some other facilities. The website claimed that taking out funds from the site could last for anywhere between 1 and 5 business days. That checked out since my tests showed that PayPal and Visa withdrawals took two days. I was disappointed to discover that this was £2.50 per withdrawal; many casinos don’t charge fees. The first withdrawal involved KYC that required ID plus proof of address, but there was no source of funds requested.

Jamie Wall Casino Analyst

Withdrawal Methods at Volcano Bingo in Detail

Recommended Withdrawal Methods

The fastest and most reliable option is PayPal, which tends to process payments faster than debit card payments. Visa and MasterCard are better substitute options, yet they will take a longer period. It would be prudent to withdraw higher amounts but less frequently, given the £2.50 withdrawal fee to avoid incurring repeated charges.

While withdrawals are processed as promised, the extra fee and lack of instant options make cashing out here less appealing than at competitor sites. If you plan and withdraw strategically, you can minimise the impact of the fees, but it’s something to consider before playing. Up next, we take a look at customer support – because when issues arise, you’ll want to know if help is available.

Is Volcano Bingo’s Customer Support Helpful?

Customer Care Score: 3 out of 5

Ever had a problem while playing and needed quick assistance? At Volcano Bingo, getting help isn’t as simple as it should be. With no 24/7 live chat and no phone support, players must rely on email or a limited-hours live chat service. To see how efficient the support team is, I reached out with a few common concerns.

I probed both live chat and email support for answers regarding the withdrawal delays. Live chat is available only Monday through Friday from 9am to 4pm, hardly ideal for evening and weekend players. Waiting for assistance took nearly 15 minutes, and when the agent did respond, the answer seemed like a generic template and was kind of useless.

Email support is available 24/7 at [email protected] and took almost two days to respond. Although the response dealt with my query, it seemed like a copy-paste rather than personalised. The FAQs offered some basic self-help solutions, but they are just far too obvious to deal with more complex problems.

Jamie Wall Casino Analyst

Availability and Response Times

If you need assistance, live chat is your best bet – but only during working hours. Outside of that, you’re left with slow email responses or a limited FAQ section. For better interaction, a 24/7 live chat service would be a major upgrade.