VIP Spins Casino

VIP Spins is licensed by two regulatory bodies: the UK Gambling Commission, licence number 39175, and the Alderney Gambling Control Commission.

The responsible gambling section is smaller than what we usually see, but everything important is there. Deposit limits are easy to set, cooling-off breaks are available, and the site nudges players toward GAMSTOP for more serious self-exclusion.

Minors are blocked by default as a legal obligation. Registration is accompanied by ID checks, and the casino directly references tools like Net Nanny to help parents keep control on their end. There are also direct links to support organisations: GamCare, Gambling Therapy, and Gamblers Anonymous, located within the same section.

The submitted data is well-encrypted, including payment information and login credentials. However, one noticeable absence is two-factor authentication (2FA). While not required by regulators at this time, it’s now increasingly offered by serious operators.

Security and Licensing at VIP Spins Casino

The site hasn’t been blacklisted. Besides, there’s no public record of it holding player withdrawals, vanishing with balances, or ending up in forums for the wrong reasons.

Seven methods are available to deposit at Vip Spins, a good amount overall. The minimum you can top-up stays £10, the average in the UK.

Deposits at VIP Spins Casino

There’s still room for improvement. VIP Spins doesn’t allow lower-than-£10 deposits, doesn’t show a real-time transaction summary until after confirmation, and doesn’t allow typed input.

VIP Spins pushes promotions hard. The calendar stays full, and new offers appear almost every week. Most deals rely on prize wheels, random outcomes, and the same 10x wagering rules. While some Jumpman sites have a no deposit bonus, this one doesn’t offer anything as such.

The loyalty system at VIP Spins follows the same format used by every other casino running on the Jumpman network. At its core, it’s built around collecting trophies for completing small tasks on the site.

Each completed task unlocks one trophy. Every time you gather five of these, you automatically level up, and with each new level, you’re handed another Mega Reel spin. There are four distinct reward brackets. Levels 1–5 bring spins starting at 5+, levels 6–10 start at 10+, and so on, scaling all the way up to 20+ spins per reel once you pass level 16.

All spins earned from trophies carry the exact same 10x wagering found elsewhere. So even when you “win” something, there’s a long road before it turns into usable funds.

The program does stretch into the long term with the “200 Club.” Hit 200 trophies, and you receive a £10 Amazon voucher. There’s no cash alternative for the voucher.

There’s activity here almost every day, but most deals lean on chance rather than clear value. The wagering rule does the most damage to the lineup, it follows every bonus and never eases up.

There’s no shortage of content here as VIP Spins stacks up 3,803 games in total. This is more or less what other Jumpman sites have, but there’s a big downside: no table and live games whatsoever. Other Jumpman sites have those, so it’s a pity to see them missing.

There’s no filtering options at all, instead, there’s a search bar that only works if you know the exact name of a title. Try typing in “NetEnt,” and you’ll get results that have the letters “ENT” somewhere in them, but nothing from the studio itself.

Subcategories like “Jackpots” and “New” exist, but you’ll have to scroll well past the fold to find them. For a site hosting nearly 4,000 titles, that’s a weak level of organisation. There’s no RTP data or demo access either.

There’s not much to complain about the performance though. On desktop, games opened within 10 seconds on average, with no frame drops or loading issues.

Jordan Conroy Editor

Game Types at VIP Spins Casino

Slots

Tons of slots are available that feature various themes. Different types of slot games are also available.

Slot Options at VIP Spins

I started with Fluffy Favo urites since it came up as part of a bonus. The theme was too flat, and the gameplay felt dull, it gave me nothing to come back to after the spins were done.

Cash Strike was a decent surprise. I liked the visual style, and the jackpots add something, but the narrow payline setup gets repetitive.

Jordan Conroy Editor

Slingo

Here’s a decent selection of slingo games. Still, less variety compared to the slots, but good picks nonetheless.

Slingo Games at VIP Spins

I tested out Slingo Super Spin. It does a decent job mixing in bonus features, and I found it more engaging than some of the slots I tried. The layout was simple enough to get through quickly, and there’s at least a bit of strategy involved in choosing your spins.

Jordan Conroy Editor

Bingo

The bingo lobby is rather small, in line with other Jumpman sites. There’s the usual: 90-ball, 80-ball, and 30-ball variants but outside of the Jackpot Room, Zoom Room, and Heavy Weight, most rooms feel pretty empty unless you log in during peak hours.

We like that you can see when the next game is due, how many players are in the lobby, and what the prize looks like.

I went for the 90-ball room since the ticket cost was lower. The game had no trouble handling lots of tickets at once. Prize pools were better than I’ve seen on some bigger-name sites, though I only played a few rounds.”

Jordan Conroy Editor

All in all, this section gets the job done, but not much more. Game performance holds steady, but the poor organisation and limited search functionality hold the whole experience back. With a bit more care, it could easily live up to the size of its catalogue.

Getting your money out of VIP Spins Casino comes with a few catches. The methods are mostly the same as for the deposits, and the withdrawal is £10. That aligns with most casinos on the market.

Withdrawals at VIP Spins Casino

The path to withdraw isn’t obvious. You have to go through My Account > Cashier > Make a Withdrawal. The withdrawal screen gives you a few preset amounts, but it’s easy to miss the field for entering your own; you’ll need to click “Other” at the far end of the list.

It didn’t help that my first attempt to withdraw was flagged with a message saying I hadn’t wagered enough, even though no active bonus was tied to the deposit. It was only by logging in and checking that I realised something was wrong. This “under review” period lasted roughly 24 hours.

After that, the same message popped up again. I contacted support and was told the team was reviewing the account. Four days later, I was finally allowed to proceed with the withdrawal. From that point, the payout was sent within half a minute.

Jordan Conroy Editor

The casino says all withdrawals are processed within 72 hours, but from our time with the site, that’s more of a ballpark estimate than a strict limit. Some Vip Spins Casino reviews claim that the casino doesn’t always proceed with your withdrawal without budging the support, so be aware of that.

Verification

VIP Spins tries to run your information through automated checks when you first register. If that doesn’t work, the site asks for extra documents. The upload process is handled inside your account, using a secure document portal, a solid plus compared to brands that ask you to email files manually. The FAQ page barely explains KYC, but the actual process compares well to other UK online casinos.

Customer support at VIP Spins is limited, and at times, misleading.

The most confusing part is the live chat. Officially, the site does not have one, yet on the FAQ page, a support button appears in the bottom-right corner that looks exactly like a live chat widget. To make matters worse, one of the FAQ entries states that live support is available Monday to Friday between 9am and 4pm.

Therefore, email remains the only direct contact method. Messages are sent through the same support widget, which routes everything via email.

I accessed the site during those hours and found no live chat at all. Clicking the widget simply opens an email form. I sent a query at about 10am asking how often withdrawals are processed. An automatic confirmation arrived immediately, confirming receipt of the message. More than three days passed without a response, which aligns with complaints seen in VIP Spins reviews, particularly regarding verification and withdrawals.

Jordan Conroy Editor

Support at VIP Spins Casino

The FAQ section can be accessed through the Help link at the bottom of the site. It covers six areas: Support, Account Management, Deposits, Bonuses, Withdrawals, and Deposit Limits. In total, there are around 23 questions. The answers are short and usually relevant, but they rarely go beyond surface-level explanations.