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This time, our focus is on VideoSlots Casino, a website that lives up to its name with a rolling selection of slot games and then some. Beyond the expected, VideoSlots goes further, offering a variety of classic casino games and a robust sportsbook, appealing to a wide UK audience. Our VideoSlots review zeroes in on the variety of bonuses on offer, aiming to demonstrate how these could spice up your gameplay. Our approach is to stay honest and direct, giving you the necessary details to determine if VideoSlots UK meets your gaming preferences.
Launched in2010
LicenseMalta Gaming Authority, UK Gambling Commission, Spelinspektionen, Spillemyndigheden
Withdrawal MethodsVisa, Mastercard, PayPal, Skrill, Neteller, EcoPayz, Maestro, Bank Transfer
Min Withdrawal£20
Withdrawal Time Speed0-5 Business Days
Games7418
Game TypesRoulette, Slots
VideoSlots Pros and Cons
Pros
Gigantic Selection of Games: VideoSlots Casino boasts a giant list of slots, table games, and live dealer options, appealing to a wide audience.
Prompt Customer Support: The site is known for its quick and helpful responses to player inquiries and issues.
Broad Range of Payment Methods: Offers numerous deposit and withdrawal methods for global players.
Fluid Mobile Performance: The casino has a consistent performance across various mobile devices.
Regular Tournaments and Promotions: Hosts numerous tournaments and promotions, providing extra entertainment and value.
Presence of a Sportsbook: Includes a comprehensive sportsbook with a variety of betting markets.
Cons
Outdated Website Design: The website's aesthetics are considered outdated, which might detract from the overall user satisfaction.
Rewards for Long-term Players Could Be Improved: The casino could offer better rewards and bonuses for its existing player base, including improvements of their loyalty program.
Limited Promotions: Videoslots offers few bonuses for existing players and no promotions at all, specifically targeted at sports bettors.
Withdrawal Fees: Players are subject to fees for withdrawals, which can detract from overall satisfaction.
VideoSlots, a prominent figure in the online gambling industry, was launched in 2021 and quickly established itself as a favourite among European players. Renowned for its broad selection of games, VideoSlots Casino boasts a portfolio that few can rival, with over 10,000 casino and slot games available in mainland Europe and more than 7,000 in the UK. This exhaustive offering is a testament to the brand’s commitment to providing hundreds of options to its audience.
What sets VideoSlots apart from other UK casinos is not just its astonishing game selection but also its recognition in the industry. The casino has received numerous accolades, including Best Online Casino, Best Gaming Experience, Best Slots Operator, and Compliance and Regulated Markets Idol of the Year. These awards highlight VideoSlots’ dedication to excellence, regulatory compliance, and the overall quality of the gameplay it provides.
Jamie Wall Casino Analyst
Here is a table with key information about VideoSlots UK:
Space, Level 2 & 3, Alfred Craig Street, Pieta, PTA 1320 Malta
CEO
Alexander Stevendahl
Company size/Employees
201-500 employees
💻 VideoSlots’s First Impression Facts
Visiting the VideoSlots Casino website presents a blend of conclusions. The site’s maturity is evident, reflecting its long history in the online casino market. However, this longevity also introduces aspects that might not align with the sleek, modern expectations of today’s casino players. The user interface and design elements, including banner ads, colour schemes, and layout, hark back to the 1990s, offering an old-school yet somewhat outdated aesthetic.
Despite its older appearance, the website does not compromise on functionality. VideoSlots Casino provides a variety of tools to improve user interaction with the game library. Players can filter games by type, sort them in alphabetical order, search for popular titles, and mark games as favourites, which adds a layer of convenience to the browsing convenience. Additionally, VideoSlots doesn’t limit its offerings to just slots and casino games; it also includes Sportsbook features, broadening the appeal for those interested in sports betting alongside traditional casino gaming.
Furthermore, the inclusion of a dedicated RTP (Return to Player) page is a noteworthy feature, offering transparency about game payouts—a valuable resource for informed gaming decisions. However, the absence of a dedicated VideoSlots promotions page, with deals instead listed directly on the home page, could be seen as a double-edged sword. On one hand, it simplifies access to bonus information; on the other, it may clutter the satisfaction for those primarily interested in game exploration. Additionally, the lack of a demo mode for VideoSlots Casino games marks a significant drawback, limiting players’ ability to try games before committing funds.
Here is an assessment of the usability facts for VideoSlots UK:
Ease of navigation
Functional but feels outdated
Mobile games availability
Good
Game filters
Comprehensive, improving the game discovery
Search function
Efficient, with options for popular titles and favourites
Loading speed
Consistent, with minimal delays
UX and UI rating
Satisfactory, with room for modernisation
Expert's Rating
First Impression4.0
Considering the balance between its massive game variety and the areas needing improvement, VideoSlots Casino is awarded a 4 out of 5 rating. This reflects a solid foundation in game variety and functional navigation tools, alongside a clear opportunity for aesthetic and usability improvements to elevate overall user satisfaction.
VideoSlots Casino, operated by Videoslots Limited and its sportsbook by Videoslots Sports Limited, stands as a prominent entity in the online gambling arena, showcasing a strong commitment to legality and player security. The casino is licensed by the Malta Gaming Authority (MGA) under license number MGA/CRP/258/2014, issued on May 19, 2020, offering a high standard of operations. Additionally, for British players, it is regulated by the Gambling Commission under account number 39380, providing an extra layer of trust and security. Beyond these, VideoSlots Casino holds licenses from the Spelinspektionen in Sweden and Spillemyndigheden in Denmark, appealing specifically to Swedish and Danish players with localised regulations and protections.
Here’s a summary of the Videoslots’s responsible gaming features and cybersecurity measures:
SSL encryption
128-bit
Deposit Limits
Yes
Activity Limitations
Yes
Self Exclusion
Yes
Protection of Minors
GamCare, NetNanny
Problem Gambling Organisations
GamCare, GambleAware, Gordonhouse
IT-Security
DigiCert TLS RSA SHA256 2020 CA1
Firewall
Yes
Anti Money Laundering
Source of funds and identity verification
To support responsible gaming, VideoSlots UK has implemented several measures and tools to assist players in maintaining control over their gambling activities. The casino actively promotes organisations like GamCare, GambleAware, and Gordonhouse for players seeking help with addiction. For the protection of minors, it recommends services like GamCare and NetNanny to prevent underage gambling exposure.
The commitment to cybersecurity is evident in the casino’s adoption of SSL encryption, safeguarding players’ data from unauthorised access. While the information on two-factor authentication is not explicitly mentioned, the overall security measures in place reflect a robust approach to cybersecurity.
Expert's Rating
License and Security5.0
VideoSlots Casino’s rigorous licensing across multiple jurisdictions, combined with its broad responsible gaming measures and robust IT security, positions it as a highly reliable and safe place for online gambling. Given these considerations, VideoSlots earns a 5 out of 5 rating for safety and reliability, showcasing a strong commitment to providing a secure and responsible gaming environment.
Going through the Terms and Conditions (T&Cs) is a crucial step for anyone looking to get involved with new casino sites. If VideoSlots Casino is on your radar, it’s important to understand the key elements of its T&Cs, which set the ground rules for using the casino’s services. This brief overview sheds light on essential aspects such as age restrictions, payment options, bonus policies, and more, providing a clearer picture of what to expect.
Key Points from VideoSlots Casino’s Terms and Conditions:
Age Limitations: VideoSlots Casino strictly requires players to be 18 years or older to register and join gambling activities, adhering to legal standards to prevent underage gambling.
Account Verification: To comply with regulatory directives, the casino may ask players to verify their identity, age, and place of residence. Failure to provide the necessary documentation could result in restrictions or closure of the account.
Payment Methods: A range of payment options is supported for both deposits and withdrawals, including credit/debit cards, e-wallets, and direct bank transfers. The availability of these methods can vary depending on the player’s geographic location.
Bonuses: There are various Videoslots bonus code offers, each with its own set of terms, including wagering requirements, minimum deposits, and expiration dates.
Wagering Requirements: Players need to meet certain wagering requirements to withdraw VideoSlots Casino bonus winnings, typically involving wagering the bonus amount several times over.
Withdrawal Policies: Requests for withdrawals undergo identity checks and may be subject to minimum and maximum limits. The time it takes to process a withdrawal depends on the payment method used.
Prohibition of Unfair Practices: The casino strictly forbids any form of abuse, including exploiting bonuses, fraudulent activities, or manipulation of software, which can lead to account suspension and loss of funds.
Responsible Gambling: VideoSlots UK promotes safe gambling practices by offering tools for setting deposit limits and self-exclusion, along with providing information on external support for those seeking help.
Dispute Resolution: Should any disputes arise, players are encouraged to first reach out to customer support. Unresolved issues can be escalated to the casino’s regulatory body or a designated dispute resolution entity.
🔍 Registering and Confirming VideoSlots Account
Creating an account at an online casino is the first step towards checking out its offerings. The process grants you access to casino bonuses and games and establishes a secure connection between you and the casino’s services. Verification, while sometimes seen as a hurdle, is essential for protecting your account and complying with regulatory requirements.
Here’s a step-by-step guide to creating a VideoSlots account based on my experience:
Visit the Casino’s Website
Start by heading to the VideoSlots’s homepage. Look for a yellow “Open Account” button at the top.
Fill Out the Registration Form
Clicking on the yellow button will bring up a registration form. You’ll be asked to provide basic information such as your name, email address, date of birth, and password. Use real information that matches your ID documents to avoid issues during verification.
Accept the Terms and Conditions
Before completing registration, you must agree to the casino’s terms and conditions. Reading through these to understand your rights and responsibilities as a player is wise.
Confirm Your Email Address
After submitting the registration form, you’ll likely receive an email with a link to confirm your email address. Click on this link to activate your account.
Videoslots Login
With your email confirmed, you can now log in to your casino account using the credentials you set up during registration.
Following registration, you may be interested in following those tips:
Explore VideoSlots Welcome Bonus: Many casinos offer bonuses upon signing up. Check the promotions section to see if you need to opt in or enter a promo code.
Set Deposit Limits: Consider setting deposit limits immediately to manage your gambling responsibly.
Familiarise Yourself with Withdrawal Policies: Understanding VideoSlots withdrawal time, limits and verification requirements will save you time and effort later on.
🎁 VideoSlots Bonus Code and Promotions
VideoSlots Casino distinguishes itself with various attractive deals, from generous welcome bonuses to innovative competitive tournaments and wager-free spin opportunities. Despite the absence of offers related to its sportsbook and free bets, VideoSlots UK compensates with a rich selection of bonuses created to boost the casino gameplay. When players sign up, they are greeted with a substantial boost to their initial deposit, paving the way for rewarding gaming activities.
💰 VideoSlots Welcome Bonus
The Welcome Promotion at VideoSlots UK offers new players a 100% casino bonus of up to £200 on their first deposit. This simple yet beneficial bonus is readily accessible for activation, requiring players to navigate to “My Profile simply” → “My Bonuses” after depositing. With a minimum deposit of £10 and a 35x wagering requirement, this VideoSlot Casino bonus is an excellent way for newcomers to double their playing funds from the get-go.
💰 Clash of Spins Tournaments
VideoSlots Clash of Spins Tournaments presents a tingling opportunity for those who thrive on competition. These tournaments run around the clock, featuring Spin Clash and Big Win Clash, offering continuous action without the need for registration. Players automatically enter the fray by playing their favourite slots, vying for 500 free spins and varied rewards in a competitive setup that adds an extra layer of fun to regular slot play.
💰 VideoSlots Wheel of Jackpots
The Wheel of Jackpots introduces an additional layer of anticipation, allowing players to win one of three exclusive jackpots: Mega, Major, and Mini. This unique feature is integrated into the regular gameplay, with potential jackpot free spins awarded for activity in various VideoSLots Casino categories, including Slots and Live Casino, without any wagering requirements on the winnings.
💰 VideoSlots Free Spins
VideoSlots offer no wagering casino bonus for new customers with 11 Welcome Spins on the Starburst video slot. This allows players to withdraw their winnings without constraint, a feature especially appealing to those looking to make a use of their rewards immediately.
The eligibility for this VideoSlots Casino bonus hinges on a deposit within 24 hours of registration, emphasising the need for timely action.
💰 Videoslots Bonus Code No Deposit
It’s important to note that VideoSlots Casino does not offer a no deposit bonus. Players inclined towards utilising bonuses without upfront investment might find this lacking. However, the first deposit bonus or wager-free promotion serves as viable alternatives to begin exploring the many gaming options available.
💰 Battle of Slots
The Battle of Slots is prominent as a revolutionary feature, offering a unique multiplayer slot tournament action. VideoSlots Casino allows players to partake in a variety of battles, including:
Scheduled Battles and Sit & Go events, providing flexibility in participation.
Normal Battles require a buy-in, alongside Guaranteed Battles, which feature a growing prize pool contingent on player buy-ins.
Freeroll Tournaments, accessible to those who have met specific VideoSlots Casino deposit and XP criteria within the last 30 days, offering an entry point without a buy-in fee.
Many battle modes like Re-Buys, Freezeout, Wild West, and Heads Up, each with unique rules and entry conditions.
Special events with exclusive bonuses like Mystery Mondays, Tuesday Madness, Epic Thursdays, and Battle Weekend each bring new dimensions to the competitive aspect of slot gaming.
These tournaments improve the social and competitive aspects of slot gaming and provide varied ways to win extra free spins for existing players, cash prizes, and more, underlining the innovative approach of VideoSlots Casino towards online gaming.
Expert's Rating
Bonuses & Special Offers4.0
VideoSlots Casino’s array of bonuses and promotions, while small, appeals to many, offering everything from bonus funds and no wagering free spins to competitive tournament play. The casino’s focus on enriching the player’s entertainment is evident through its offerings, which promise both rewarding and entertaining gameplay. However, the limited number of bonuses for existing players may leave some wanting more ongoing rewards. Overall, VideoSlots bonus code offers deserves a rating of 4 out of 5, reflecting the comprehensive and innovative approach to rewarding their players, with a slight deduction for the absence of sportsbook-related promotions.
🏆 VideoSlots Casino Bonus vs Gala Spins and 21 Casino
The table below compares VideoSlots bonuses with offers from other UK casino sites, highlighting key features such as bonus funds, free spins, and promotions for players. This comparison helps you see how VideoSlots stacks up against its competitors in terms of value and variety.
#Ad, 18+, GambleAware.org | New players only. Minimum deposit £5. 100% Bonus up to £200, valid for first dep...osits only. Bonus must be activated within 30 days in the "My Bonuses" section and wagered 35x within 60 days. Bonus paid in 10% increments to the main balance. Maximum bet: 50% of bonus or £20, whichever is lower. Bonus balance is non-payable and forfeited upon withdrawal. Valid on casino games only; progressive jackpots excluded. 11 Welcome Spins available for Starburst upon deposit within 24 hours, to be activated within 7 days and used within 24 hours. Winnings from Spins are withdrawable with no wagering. Full Bonus T&C
#Ad, 18+, GambleAware.org | New players only. Min deposit £10. Bonus funds are 121% up to £100. Bonus funds ...are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Full Bonus T&C
🏅 Trophy Program
The loyalty program at VideoSlots Casino rewards players for playing games, where they collect Experience Points (XP-points) by achieving certain milestones. These points can be exchanged for rewards, such as extra free spins, slots bonuses, cash prizes, and more, accessible through the Accountslip on a player’s profile.
Players can earn trophies by completing specific tasks in games, with each trophy linked to a particular reward. Details on what is needed to earn these trophies are found under My Achievements. A minimum bet of £0.1 is required to qualify for earning VideoSlots trophies.
So how to earn XP? Bets in Slots, Video Slots, Live Casino, and Jackpot games contribute to XP. The amount of XP gained from a bet relates to the game’s RTP:
Games with an RTP of 96% grant 1 XP.
Below 96% RTP, the contribution to XP increases, meaning players can earn XP faster.
Above 96% RTP, the contribution decreases, slowing down XP earnings.
Special trophies are a part of VideoSlots Casino loyalty program designed to reward players for playing the games in unique ways. These trophies come in several forms:
Big Win Trophy: Awarded for winning 15 times the wager.
Secret Trophy: Achievements with undisclosed criteria.
Rare Trophy: Similar to Secret Trophies, but limited to a few players, always coming with a reward.
The program mainly revolves around collecting XP-points, without clear-cut levels or VIP status. Rewards are based on gameplay activities, with some special acknowledgements like Rare Trophies for standout achievements.
While VideoSlots UK offers a variety of rewards, players who have been with the casino for a longer time might find the opportunities for new rewards less frequent than new players. The system is designed to encourage continuous play, but long-term players might see a plateau in the benefits received.
Jamie Wall Casino Analyst
To make the most out of the VideoSlots Casino loyalty program:
Keep playing a variety of games to collect XP points.
Pay attention to the RTP of games to optimise the XP collection.
Look out for secret and rare trophies for extra rewards.
Loyalty Programme3.5
VideoSlots Casino’s loyalty program is a simple way for players to get more out of their gamble by collecting XP-points and unlocking rewards. However, the system might offer diminishing returns for long-standing players, as the chances for new achievements could taper off over time. Considering the program’s accessibility and potential limitations for regular players, it receives a 3.5 out of 5 rating.
VideoSlots Casino’s gigantic library, with over 7,000 titles, appeals to many, showcasing a stupendous variety of games across slots, table games, live casino action, and more. The casino’s partnership with leading game providers provides a rich selection of high-quality games. From the adrenaline-pumping action of progressive jackpots to the strategic gameplay of table games like blackjack and roulette, there’s something for every type of gambler.
The interface of VideoSlots Casino is designed with the user in mind, making it easy to navigate their dazzling selection of games. Players can efficiently filter games by provider, a useful feature given the wide range of developers in the casino’s library. The ability to sort games alphabetically further streamlines the search process, allowing for quick access to favourite titles. Additionally, a dedicated search bar enables direct queries, simplifying finding specific games. While VideoSlots boasts a dedicated RTP section, offering detailed information on the return to player percentages for its games, it’s important to note the absence of a demo mode. This means that players looking to try out games before wagering real money will not have this option available.
🎰 Slots
Given its name, it’s not surprising that VideoSlots Casino is notable for its exceptional variety of slot games, offering more than 6,000 titles, among which everyone will be able to find something for themselves for sure. This staggering number includes everything from classic slots to the latest video slots featuring different themes. This is further improved by the casino’s partnerships with leading game providers resulting in a library filled with high-quality games known for their innovative features and attractive graphics.
Here you can see the best of the best slot games at VideoSlots:
The casino has quite a library of over 700 jackpot games, providing players with hundreds of options to check out. This selection includes a wide range of progressive jackpots, where the prize pool increases with every bet placed by players across the network, and fixed jackpots offer substantial payouts.
In the table below, users can find out some of the best jackpot games at VideoSlots UK:
VideoSlots Casino provides a curated selection of over 40 blackjack games, offering plenty to fans of this classic card game. This collection includes a variety of blackjack iterations, from traditional versions to innovative takes that incorporate unique rules and features. The diversity in the blackjack category guarantees that both novices and existing players can find a game that suits their skill level and preferences.
Check for yourself some of the best blackjack games at Videoslots:
VideoSlots Casino has a solid collection of roulette games, with more than 50 different titles available for players who love the sound of the wheel spinning. This selection includes a variety of live roulette versions, from traditional styles to innovative twists on the classic game.
Here’s a look at some of the roulette games VideoSlots UK offers featuring the highest quality titles:
Roulette Game
RTP
Provider
Blazing 7s Roulette
107.70%
Shuffle Master
Three Wheel Roulette
103.10%
Switch Studios
Space Invaders Roulette
95.20%
Bell-Fruit Games
20p Roulette
94.20%
Inspired Gaming
Gem Roulette
93.30%
iSoftBet
American Roulette
92.40%
Switch Studios
3D European Roulette
91.90%
Iron Dog Studio
European Roulette Pro
85.70%
Play’n GO
Turbo Auto Roulette
83.40%
Switch Studios
♠️ Poker Games
VideoSlots UK, known for its king-sized game library, offers a more modest selection when it comes to poker games, with just over 10 different titles available. This selection, though smaller compared to other categories, still presents quality options for poker players. The games range from classic video poker variations to more unique poker-themed games, guaranteeing that players have access to a variety of poker titles.
Here’s a brief overview of the majority of the poker games at VideoSlots Casino:
Poker Game
RTP
Provider
Aces and Faces
100.90%
Genii
I Luv Suits
100.00%
Shuffle Master
Jacks or Better
97.90%
Microgaming
Ultimate Texas Hold’em
96.20%
Light and Wonder
Deuces Wild
93.00%
Microgaming
High Card Flush
92.90%
Felt
3 Card Hold’em
91.70%
Felt
Ultimate X Poker
86.80%
IGT
Joker Poker
82.90%
Play’n GO
All Aces Poker
110.10%
Microgaming
🎴 Scratchcards
VideoSlots Casino offers a large variety of scratchcard games, with over 70 titles available for players who prefer the idea of instant wins. This collection provides many themes and prize structures, from classic layouts to more elaborate games with unique gameplay elements. Scratchcard games at VideoSlots UK offer a simple and entertaining way to win prizes without the need for complex strategies or lengthy gambling sessions.
Below you can find Top-10 best Scratchcard games at Videolslots:
VideoSlots takes pride in its remarkable array of live dealer games, with over 500 titles spanning live roulette, live blackjack, live poker, live baccarat, game shows, and dice games. This immeasurable selection guarantees that all players can find a live game that suits their taste regardless of their preference or level. The live casino section features some of the most reputable providers in the industry, offering high-quality streaming, professional dealers, and casino aesthetics that rival being in a land-based casino.
The table below showcases a selection of popular live game titles available at VideoSlots UK, highlighting the diversity of the options on offer:
Besides its mighty collection of slot and table games, VideoSlots Casino offers over 100 unique titles in other gaming categories, including Slingo, Online Bingo, and Keno. This selection panders to players looking for something different from the traditional casino vibes, combining classic games with innovative gameplay elements to create something entirely new.
Here’s a closer look at some of the standout VideoSlots games from all these categories:
The overall game library at VideoSlots UK is exceptional, offering a massive selection of over 7,000 games across various categories, including a remarkable array of live dealer games. The interface is user-friendly and efficiently designed, allowing easy navigation and access to various gaming options. With features such as game filtering by provider, sorting options, and a dedicated RTP section, VideoSlots Casino appeals to both new and existing players seeking a comprehensive and involving online gaming environment. The absence of a demo mode for games is a minor drawback, but the sheer variety and quality of the games available more than compensate for this. Combining its giant game library with an intuitive interface and high-quality live gaming options, VideoSlots earns a well-deserved rating of 4.8 out of 5, marking it as a top destination for online casino players.
VideoSlots delivers reliable mobile performance, allowing players to access games on the go. The site includes a responsive and fully optimised mobile version, compatible with smartphones and tablets. This mobile optimisation supports Android and iOS users with easy access to the full range of games, while the layout adjusts automatically to fit various screen sizes, providing a clear and user-friendly interface for VideoSlots mobile users.
Currently, theasino offers a dedicated app exclusively for Android users. This VideoSlots app is built to improve mobile functionality and simplify access to the casino’s library of games. While there is no iOS casino app available, iPhone users can still use the VideoSlots mobile-optimised website to play. Although not every game is accessible on mobile, most titles retain their quality and performance, delivering an enjoyable option for mobile casino gaming fans.
The mobile web version of VideoSlots Casino is notable for its compatibility with a broad spectrum of operating systems, offering all players access to the casino’s games without the need for app download. For those who prefer even more convenience, the presence of Android VideoSLots app means boosted accessibility adding a lot to the convenience.
Expert's Rating
Mobile Gaming Experience4.0
VideoSlots Casino provides a solid mobile option that closely matches the quality of its desktop version. The mobile website is well-optimised, with quick loading times and reliable functionality, even on mobile internet connections. While there is a dedicated app available for Android users, iOS users can still access the casino through the fully optimised mobile website. The lack of an iOS app is a minor drawback, but the attention to mobile compatibility and the overall usability of the mobile version merit a strong rating of 4 out of 5, highlighting the casino’s effort to deliver a dependable mobile option for players.
VideoSlots Casino provides a comprehensive range of deposit methods created to meet the preferences and needs of its varied player base. Players can choose from popular methods such as debit cards, PayPal, and more, making sure that there’s a suitable option for everyone. VideoSlots highlights the importance of accessibility and efficiency, offering instant deposits to allow players to start their gameplay without delay.
The table below outlines the deposit methods available at VideoSlots Casino, including details on commission fees and the speed of deposit processing:
Notably, VideoSlots Casino makes sure that almost all deposit methods are free of commission fees, except SMS Voucher, which incurs a small fee of £2.35.
To deposit funds into your VideoSlots account, follow these simple steps:
Log into your account.
Navigate to the Accountslip tab located in your profile.
Select your preferred payment method from the available options.
Fill in the necessary information related to your chosen payment method.
Complete the transaction to credit the deposit to your account immediately.
Expert's Rating
Deposit Methods4.2
VideoSlots Casino excels in providing a user-friendly array of deposit methods with many options. The instant deposit feature, coupled with the absence of commission fees for nearly all payment options, positions VideoSlots as a top choice for players seeking convenience and efficiency in their banking transactions. The only drawback is the small fee associated with SMS Voucher deposits. Overall, the hassle-free deposit process and the variety of payment methods available earn VideoSlots Casino a solid rating of 4.2 out of 5, reflecting its commitment to offering accessible and fun gameplay.
At VideoSlots, withdrawing your winnings involves a simple process to guarantee you can easily access your funds. While the casino facilitates one free withdrawal each day, a notable aspect that requires attention is the imposition of a fee for any additional withdrawals within the same 24-hour period. This fee, set at £2.50 for each subsequent withdrawal, might deter players planning multiple cashouts in a day, highlighting an area where VideoSlots Casino’s policy could be less accommodating than some of its competitors.
Withdrawal method table:
Withdrawal Method
Commission Fees
Max. Withdrawal
VideoSlots Withdrawal Time
Visa
£2.50 for each withdrawal after the first daily
£10,000
3-5 days after approval
Mastercard
£2.50 for each withdrawal after the first daily
£10,000
3-5 days after approval
PayPal
£2.50 for each withdrawal after the first daily
£10,000
Immediate transfer
Skrill
£2.50 for each withdrawal after the first daily
£10,000
Immediate transfer
Neteller
£2.50 for each withdrawal after the first daily
£10,000
Immediate transfer
EcoPayz
£2.50 for each withdrawal after the first daily
£10,000
Immediate transfer
Maestro
£2.50 for each withdrawal after the first daily
£10,000
3-5 days after approval
Bank Transfer
£2.50 for each withdrawal after the first daily
£10,000
Up to 5 business days
Withdrawals are typically processed swiftly, within 12 hours, making it a reliable choice for those seeking a fast payout casino. However, the time it takes for funds to reach your account depends on the selected payment method.
Step-by-Step Withdrawal Instructions:
Start from VideoSlots login.
Navigate to the Accountslip tab on your profile.
Select ‘Withdraw’ and choose your withdrawal method.
Fill in the necessary amount and any required details.
Confirm the withdrawal to initiate the process.
Expert's Rating
Withdrawal Methods4.0
VideoSlots’s withdrawal process is designed with simplicity and player convenience, featuring a clear structure for fees and processing times. The option for one free withdrawal per day is a notable advantage, making it cost-effective for players to access their winnings. Based on the efficient processing times, especially the swift 12-hour turnaround for most methods, and the easy withdrawal procedure, VideoSlots earns a nice 4 out of 5 rating.
VideoSlots Casino’s support team stands ready to assist players with various inquiries, from ID verification issues to questions about deposits, bonuses, and withdrawals. Their commitment to providing timely and professional assistance is evident through the multiple communication channels available to players.
Contact methods table:
Contact Method
Availability
Average Response Time
VideoSlots Live Chat
24/7
Immediate to a few minutes
Email
24/7
Within a few hours
Phone
Request via form
Scheduled call back
FAQ Page
Always available
Instant self-help
Facebook
Always available
Within a few hours
Players can initiate contact with the support team through VideoSlots live chat, email, or phone. Live chat is accessible around the clock, responding quickly to urgent inquiries. For less immediate concerns, players can email [email protected] or fill out a special form on the website to request a phone call. Additionally, the FAQ page on VideoSlots’ website offers comprehensive answers to common questions, allowing players to find solutions quickly without direct assistance.
In testing the customer support services, interactions via VideoSlots live chat were notably efficient, with professional staff members addressing various issues, including ID verification and deposit queries, with promptness and expertise. The availability of live chat 24/7 makes sure that players can receive immediate assistance at any time, day or night.
Jamie Wall Casino Analyst
While direct VideoSlots phone support requires scheduling, this system is beneficial for managing more complex issues that may benefit from one-on-one conversations. The FAQ page complements the support options, providing a quick reference for players seeking immediate answers. Casino also has a Facebook page that is frequently updated with the newest information about games and offerings, and you can reach out to the casino team from there too.
Expert's Rating
Customer Support4.5
Considering the accessibility of support across multiple channels, the team’s professionalism, and the FAQ page’s effectiveness, VideoSlots Casino’s customer support system is commendable. Based on the responsiveness and quality of assistance received, particularly through the live chat service, VideoSlots Casino earns a strong score of 4.5 out of 5.
At VideoSlots, the process for verifying player accounts, commonly referred to as the Know Your Customer (KYC) protocol, is an essential aspect of maintaining a secure and legally compliant online gaming environment. This verification process is designed to confirm the identity of the players, safeguard against fraudulent activities, and adhere to legal standards. Here’s an overview of what’s involved in the KYC process at VideoSlots UK, including the documents you’ll need, key terms of the process, and how to navigate the verification steps.
To complete the KYC verification at VideoSlots, players must provide specific documents, which can be uploaded directly within their profile’s “My Documents” section. The necessary documents include identity verification and a valid government-issued ID (passport, driver’s license) to prove your identity. Besides identity checks, players must undergo:
Address Verification: Recent utility bill or bank statement (not older than 3 months) showing your name, address and date.
Payment Method Verification: Depending on your chosen deposit method, this might be a photo of your debit card or a screenshot from your e-wallet.
There is something to consider when you are about to undergo a verification or are in the process of one:
Processing Time: The review of submitted documents is usually completed within 24 hours, often sooner.
Updating Information: Should your address change, you must update it under Edit Profile and notify VideoSlots Customer Support to facilitate the upload of the new document.
Compliance: The verification aligns with gambling regulations, requiring you to provide truthful information at registration and when submitting verification documents.
As for the steps on how to begin the process, here is a simplified instruction:
Sign in to your VideoSlots account.
Proceed to the My Documents area found within your profile.
Upload the requisite documents for identity, address, and payment method confirmation.
Contact Customer Support for any document updates or if further assistance is needed.
Reflecting on my interaction with the KYC process at VideoSlots UK, the procedure for submitting and verifying documents was simple and user-centric. The casino facilitated a quick review and approval of documents, notably streamlining the transition towards withdrawing funds.
Jamie Wall Casino Analyst
⚽ VideoSlots Sportsbook
At VideoSlots, the sportsbook section complements the casino offerings, providing bettors with a comprehensive website for online and live sports betting. This sportsbook appeals to various interests, featuring a wide range of sports markets, including popular options like football, basketball, and hockey, as well as MMA, virtual sports, and horse racing. The diversity in sports markets guarantees that bettors have access to a broad spectrum of events and competitions, ranging from major leagues to niche sports.
VideoSlots’s sportsbook allows for various bet types, accommodating different betting strategies and preferences. Bettors can place:
Single Bets: Straightforward bets on a single outcome.
Multi Bets: Also known as accumulator bets, these involve multiple selections in one bet, where all selections must win for the bet to be successful.
System Bets: These bets allow for more flexibility, as not all selections need to win for a return, offering a safety net of sorts for bettors.
These bet types come with different variations, adding depth to the betting process and allowing bettors to hone their strategies according to the sports and events they are interested in.
As of the current offering, VideoSlots does not feature sports promotions. While this may seem like a limitation, it’s essential for bettors to regularly check the casino for any updates or new betting promo codes or bonuses that may be introduced in the future. Sports betting websites often update their promotions based on seasons, major sports events, or special occasions.
Expert's Rating
Sport Betting3.8
VideoSlots’s sportsbook section is a solid addition to its gaming services, offering bettors a wide array of sports markets and bet types to choose from. The inclusion of various sports, from mainstream to niche and virtual sports, guarantees that there’s something for every sports fan. Despite the absence of sports promotions, the VideoSlots range of betting options and markets still provides a compelling reason for sports bettors to interact with VideoSlots’s sportsbook. All this merits a rating of 3.8 out of 5, reflecting a well-rounded sports betting sector that can be further improved with targeted sports bonuses.
The feedback on TrustPilot about VideoSlots Casino paints a complex picture, marked by a broad spectrum of user comments that range from high praise to severe criticism. With a low overall rating of 1.6/5, despite the casino’s effort to promptly address 81% of negative reviews, it’s clear that player sentiments are divided.
Some users recount positive interactions, highlighting efficient verification processes, swift withdrawals, and satisfactory resolutions to initial concerns. These accounts suggest that VideoSlots Casino can offer a solid service, underscored by instant verification and withdrawal instances, which some players found reassuring.
Conversely, most VideoSlots reviews express significant grievances, accusing the casino of being a scam, pointing out issues with bonus usage, and expressing frustration over the perceived unfairness of games and the withdrawal process. Complaints about account closures without clear communication, difficulties with the withdrawal process, especially the requirement to disclose sources of income, and dissatisfaction with customer support recur throughout the feedback. Notably, several players feel wronged by the casino’s handling of jackpot wins and account verification, leading to a sentiment of mistrust.
Moreover, the challenges players face attempting to withdraw their winnings, including accounts being closed and winnings seemingly withheld, are concerning. These reviews contribute to a narrative of frustration and disappointment among a segment of VideoSlots Casino’s user base.
Considering the array of feedback, it’s evident that while VideoSlots demonstrates potential in terms of game selection and the technical aspects of its service, significant improvements are needed in customer relations, transparency, and fairness. The swift response to negative VideoSlots reviews indicates a willingness to improve their flaws, yet the persistent negative perceptions shared by players cannot be overlooked.
AskGamblers
On AskGamblers, VideoSlots Casino has a relatively positive standing with a player rating of 7.6/10 from 350 reviews. The casino’s proactive approach in replying to reviews underscores its commitment to customer satisfaction.
Players command VideoSlots for thousands of its games, quick account verification, rapid payout processes, and entertaining free tournaments. The casino’s considerable game library and the introduction of new games have been particularly appreciated, alongside freerolls’ availability, which adds to the appeal. Customer support is also noted for its efficiency, contributing to a supportive gaming environment.
However, some players have raised concerns over the reliability of the website, pointing out frequent crashes during peak times which detract from the overall fun . Additionally, there has been criticism regarding the diminishing returns from slots, with some users observing a notable decrease in the frequency of free games and bonuses over the last two years. The strict validation process, although necessary for security, has been described as overly stringent by some. Furthermore, issues related to Videoslots withdrawal time and process have been highlighted, including challenges in completing the verification process and dissatisfaction with the requirements for proving the source of wealth.
Another point of contention involves the perceived lack of rewards for long-term players, with some feeling that VideoSlots Casino bonus offers activities do not adequately compensate for the amount they’ve deposited and played.
VideoSlots presents a mix of strong positives offset by notable areas for improvement. The casino’s broad game list and efficient customer support form the foundation of its appeal. However, the technical issues with the website, alongside concerns over game returns and the handling of withdrawals, merit attention. The feedback suggests that while VideoSlots Casino has the potential to offer a rewarding gaming environment, improving the reliability and addressing player concerns regarding withdrawals and rewards could significantly improve satisfaction.
CasinoGuru
The feedback on CasinoGuru about VideoSlots showcases a predominantly positive outlook from the gaming community, with a notable 9.7/10 rating from the Casino Guru Team, based on 258 reviews. This high rating reflects the casino’s successful efforts in pandering to its user base, though the casino’s response to reviews further emphasises its dedication to player satisfaction.
Several users have lauded VideoSlots UK for its enormous game library and fast verification processes, highlighting the casino as a top choice in the online gaming scene. The praise extends to the casino’s customer service, which many find efficient and helpful. The availability of tons of slot games, combined with the casino’s modern design and ease of navigation, contributes significantly to its appeal.
However, not all VideoSlots reviews are glowing. Some players have ran into technical issues that hindered their gaming sessions, particularly with site crashes during peak hours. These technical glitches have led to dissatisfaction among a user base segment, with calls for improved website reliability. Additionally, a few players have raised concerns about the difficulty in withdrawing winnings, citing cumbersome verification processes and requests for excessive personal information as major obstacles. Complaints about the casino’s RTP (Return to Player) rates and changes in bonus structures over time also emerge, suggesting a decline in value for some long-term players.
Despite these criticisms, the overwhelming majority of feedback remains positive, with many players expressing loyalty to VideoSlots due to its wide game selection, user-friendly interface, and swift payout processes. While significant, the issues raised by dissatisfied players appear to be isolated incidents rather than widespread problems.
In synthesising the reviews from CasinoGuru, it’s evident that VideoSlots Casino holds a strong position in the online gaming market, marked by its comprehensive game library, effective customer support, and overall user-friendly casino. The positive aspects significantly outweigh the negative VideoSlots reviews, which mostly revolves around technical issues and withdrawal challenges.
VideoSlots Review Verdict
Several factors contribute to the overall appeal of VideoSlots. With over 7,000 games available, it offers a variety of options, from slots to table games, easily accessible via VideoSlots mobile site and app. The casino’s reputation is bolstered by industry recognition, including awards like Best Online Casino and Best Slots Operator, demonstrating its dedication to quality and compliance. Promotions are also a key feature, with players able to unlock rewards through a VideoSlots bonus code, including offers specifically for existing customers. Additionally, the VideoSlots login process is quick and efficient, making it easy to get started.
However, there are some drawbacks to consider. The VideoSlots site’s design feels outdated compared to more modern alternatives, which may not appeal to players seeking a fresh interface. While the casino offers one free withdrawal per day, the fees for additional withdrawals on the same day might deter frequent users or high-stakes players who value more flexibility.
Balancing these strengths and weaknesses, VideoSlots Casino earns a strong 4.2 out of 5. Its variety of games, promotions through bonus codes, and accessibility via VideoSlots app and mobile site make it a solid choice, provided players are comfortable with its withdrawal policy and interface.
Currently, VideoSlots does not offer a refer a friend casino bonus. While this feature can improve this by rewarding players for inviting friends, VideoSlots instead focuses on providing a wide range of games and promotions directly to all players. For updates on potential new features or programs, it’s best to keep an eye on the casino’s promotions page or contact customer support.
I can't log into my VideoSlots account; what should I do?
There could be several reasons why you’re facing difficulties logging into your VideoSlots account. One common issue is account lockout, which can occur due to incorrect login attempts or unusual activity. The first step is to make sure you use the correct VideoSlots login details. If the problem persists, it’s crucial to reach out to the casino’s Customer Support. They can provide specific guidance, identify the reason your account was locked, and help you regain access. Their support is designed to resolve such issues efficiently and securely.
What kind of currencies are available at VideoSlots Casino?
VideoSlots supports various currencies to accommodate players from different regions, including CAD, EUR, GBP, NOK, SEK, and USD. This diversity in currency options allows you to make deposits and withdrawals in your preferred currency; just keep in mind that you can’t change your currency after setting it initially.
Are there any limits on VideoSlots Casino bonus offers?
The promotions at VideoSlots are subject to time limits rather than restrictions based on payment methods. This means that while players need to be mindful of the expiry dates associated with each promotion, they can freely choose their preferred deposit method without affecting their eligibility for promotions. It’s always advisable to read the terms and conditions of each promotion carefully to fully understand any specific requirements or limits.
Have you had any prior experience with this casino?
4.7
October 12, 2024
Kira Brown
United Kingdom
After reading negative reviews, I was reluctant to deposit money here, but I've been playing on and off for about a year now and I'm glad I gave it a chance. I've had some small wins and a few big ones
Like
Quick withdrawals
4.9
September 23, 2024
Anabel
United Kingdom
Honestly shocked the bad reviews left on vdeoslots. yes it’s frustrating when gambling and losing but you never know lol
4.7
August 8, 2023
Nina Brown
United Kingdom
I don't understand why Videoslots has such a low rating. It's been my top choice for gambling over the past year. The site offers many slots, multiple deposit and withdrawal options, and nearly instant cash-outs. Plus, they provide numerous member perks, like cash back every Friday based on your gameplay.
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Jamie Wall Casino Analyst
United Kingdom 
