Two Fat Ladies Bingo UK

Usability Insight for Two Fat Ladies Website

The Two Fat Ladies website is built on the Dragonfish framework, which is well-known among frequent bingo site visitors. It has a simple but functional layout, but this doesn’t make it unique in a competitive market. In fact, the design is a bit outdated, and it’s not as visually appealing as some might hope. On the plus side, the homepage is distinguished by a promotional banner that clearly displays the welcome offer.

It’s a bit of a limitation for users without accounts – you can only see the homepage and a few links at the footer without logging in. This is the standard practice for many bingo sites on the Dragonfish network, such as Loony Bingo, Royal House Casino, and Velvet Bingo. However, it might put off people who just want to check out what’s on offer before creating an account.

If you don’t have an account, it’s a bit harder to find your way around the site. The search tool and filtering options are also accessible only under 2 Fat Ladies Bingo login, which makes it tricky to explore freely and get a good sense of what’s available.

Expert's Rating

First Impression 3.5

Two Fat Ladies is a great option for users already familiar with the Dragonfish-based sites, but it could have been more welcoming to newcomers. It’s not easy for unregistered visitors to find the main categories, which makes the site less appealing and harder to use. So I’m giving it a usability rating of 3.5 out of 5 because there are some big barriers that make it less welcoming and attractive to potential users.

Jamie Wall Casino Analyst

Casino Licensing & Security

Two Fat Ladies has a solid reputation in the online bingo community and is not on any major casino blacklists. It has affiliations with nearly 30 other online casinos, and its safety index considers the combined qualities of all these interconnected sites.

While there are no specific mentions of blacklisting or known risks associated with Two Fat Ladies, it’s important to be aware that online gambling always carries inherent risks. Players should gamble responsibly and within their means.

Two Fat Ladies operates under a licence issued by the UK Gambling Commission, a well-respected regulatory body. The specific licence number is 58267. This licence guarantees that Two Fat Ladies adheres to strict standards of fairness, security, and player protection.

Two Fat Ladies prioritises player safety and responsible gaming. The site offers various tools and resources to help players maintain control over their gambling activities.

In case of a dispute with Two Fat Ladies that cannot be resolved through customer support, players can escalate the matter to an independent Alternative Dispute Resolution (ADR) entity called eCOGRA. eCOGRA is a reputable organisation specialising in online gambling dispute resolution.

Expert's Rating

License and Security 4.5

Two Fat Ladies demonstrates a strong commitment to player safety and security. The site holds a valid licence from the UK Gambling Commission and offers various player protection tools. It also provides resources for responsible gambling and has a process for resolving disputes.

I would rate Two Fat Ladies’ security and licensing policies a 4.5 out of 5. While the site provides information on security measures and data handling, getting some extra certifications from well-known security organisations would definitely give it more credibility and show players that it’s totally committed to security.

Jamie Wall Casino Analyst

Expert's Rating

Bonuses & Special Offers 3.6

I’d give Two Fat Ladies a 3.6 out of 5 for its bonus offerings. There are some good promotional deals, but the wagering requirements, especially on the no deposit bonus, are quite high. Also, some bonuses have a cap on winnings. On the plus side, the promotions are generally easy to claim and the terms are clearly stated. You get the bonus pretty quickly after making the first deposit.

Jamie Wall Casino Analyst

Two Fat Ladies Loyalty Points

Two Fat Ladies rewards its loyal players with Two Fat Ladies Points, also known as Loyalty Points. Players can earn these points through various activities, such as purchasing bingo cards, participating in bingo chat room games, and playing instant games. The points accumulate in your account and can be redeemed for bonus funds through the “My Account” page.

The site doesn’t mention different levels or tiers in its loyalty programme, but it does say that you get points for playing and taking part. So the more you play, the more points you get, which could mean you get extra rewards or benefits.

Expert's Rating

Loyalty Programme 4.0

I found the Two Fat Ladies Loyalty Points system quick and easy to use, but I would have liked more information about the full benefits on offer. I would rate it a 4 out of 5. The idea of rewarding loyal customers is a good one, but there could be more transparency and detailed information about the programme’s structure and rewards.

Jamie Wall Casino Analyst

Secret Romance

RTP 95.86%

Max win x 6000

Super Burning Wins

RTP 96.27%

Max win x 150

The Goonies Jackpot King

RTP 96.06%

Max win x 500

Wolf Gold

RTP 96.0%

Max win x 5000.00

The Phantom of the Opera

RTP 96.4%

Max win x 7733

Cat in Vegas

RTP 92.0%

Max win x 20000000

Two Fat Ladies offers a selection of deposit methods that prioritise convenience and security. While the variety might not be as wide as some other online casinos, the inclusion of popular options like debit cards, Apple Pay, and PayPal makes depositing funds easy for most players. The minimum deposit amount is set at a reasonable £10, and there are no fees associated with any of the deposit methods.

How to Deposit Funds

• Log in to your account: Access your Two Fat Ladies account using your registered credentials.
• Navigate to the Cashier: From the ‘My Account’ page, click on ‘Fund Account’ under the ‘Banking’ section.
• Choose your preferred deposit method: Select your desired payment option from the available choices.
• Follow the instructions: Enter the required details, such as the deposit amount and payment information.
• Confirm the transaction: Review the details and confirm the deposit. The funds should be credited to your account instantly.

Notably, Two Fat Ladies does not support popular e-wallets like Skrill or Neteller. Additionally, the site only accepts deposits in GBP and EUR. While the available methods are generally convenient, the absence of certain options and limited currency support might be a drawback for some players.

Expert's Rating

Variety of Games 4.3

Depositing funds at Two Fat Ladies is quick and easy. In my case, the funds were credited instantly, so I could start playing right away. However, there are only a few ways to deposit funds. So, there is room for improvement there. Overall, I’d rate the variety and convenience of payment methods at Two Fat Ladies a 3.2 out of 5.

Jamie Wall Casino Analyst

Mobile Offering at Two Fat Ladies

Two Fat Ladies offers a selection of withdrawal methods, primarily accommodating players who have previously deposited using those same methods. This includes options such as debit cards, PayPal, and Apple Pay. For players who haven’t made a deposit or if the aforementioned methods are unavailable, wire transfer may be offered as an alternative.

Two Fat Ladies aims to process withdrawal requests promptly, but the actual payout speed can vary depending on the chosen method. E-wallets like PayPal generally offer the fastest withdrawals, typically taking 4-5 business days. Debit card and Apple Pay withdrawals can take slightly longer, usually between 4-7 business days. Wire transfers, being the slowest option, can take up to 7-10 business days to complete.

To help speed up the withdrawal process, players are advised to make sure their account is fully verified and all necessary documents have been submitted. Additionally, opting for e-wallets like PayPal can often lead to faster payouts compared to traditional bank transfers.

How to Withdraw Funds

• Log in to your account: Access your Two Fat Ladies account using your registered credentials.
• Navigate to the Cashier: Go to the ‘My Account’ page and click on the ‘Withdraw’ option under the ‘Banking’ section.
• Choose your withdrawal method: Select your preferred withdrawal method from the available options.
• Enter the withdrawal amount: Specify the amount you wish to withdraw, ensuring it meets the minimum withdrawal limit.
• Confirm the withdrawal: Review the details and confirm the withdrawal request.

Expert's Rating

Mobile Gaming Experience 4.0

I’d rate the withdrawal process at Two Fat Ladies a 3.5 out of 5. While the site offers a few convenient withdrawal options and doesn’t charge any fees, the withdrawal times can be somewhat lengthy, especially for debit card and wire transfer withdrawals. In my own testing, my PayPal withdrawal took 5 business days to complete, which was within the stated timeframe but still felt a bit slow compared to some other top UK online casinos. Additionally, the lack of support for popular e-wallets like Skrill and Neteller might be inconvenient for some players.

Jamie Wall Casino Analyst

Deposit Methods at Two Fat Ladies

Two Fat Ladies’ customer support options lean towards the traditional side, with a primary focus on email communication. While this approach might suffice for some, it lacks the immediacy and convenience of live chat or phone support, which many players have come to expect from modern online casinos.

The main method for contacting customer support is via email at [email protected]. The site claims to respond to emails within 24-48 hours, which is a reasonable timeframe but may not be ideal for urgent queries. Live chat is technically offered, but it’s limited to specific bingo chat rooms and requires players to be logged in. This means unregistered users cannot use the live chat feature, and even registered players might find it inconvenient to access support while playing other games.

Other support channels, such as a Two Fat Ladies phone number, contact form, or social media presence, are absent. Additionally, the FAQ section is hidden on the website, making it less helpful for players seeking quick answers to common questions.

Expert's Rating

Deposit Methods 3.2

I’d rate the customer support at Two Fat Ladies a 3 out of 5. The reliance on email support and the limited availability of live chat can be frustrating for players seeking immediate assistance.During my testing, I found the email support to be reasonably responsive, but the absence of other convenient channels and the difficulty in locating the FAQ section leave room for improvement. While the support team strives to be helpful, the limited options and lack of accessibility could be improved to provide a more satisfactory customer support service.

Jamie Wall Casino Analyst

Withdrawal Methods and Limits at Two Fat Ladies

Two Fat Ladies offers a selection of withdrawal methods, primarily accommodating players who have previously deposited using those same methods. This includes options such as debit cards, PayPal, and Apple Pay. For players who haven’t made a deposit or if the aforementioned methods are unavailable, wire transfer may be offered as an alternative.

Two Fat Ladies aims to process withdrawal requests promptly, but the actual payout speed can vary depending on the chosen method. E-wallets like PayPal generally offer the fastest withdrawals, typically taking 4-5 business days. Debit card and Apple Pay withdrawals can take slightly longer, usually between 4-7 business days. Wire transfers, being the slowest option, can take up to 7-10 business days to complete.

To help speed up the withdrawal process, players are advised to make sure their account is fully verified and all necessary documents have been submitted. Additionally, opting for e-wallets like PayPal can often lead to faster payouts compared to traditional bank transfers.

How to Withdraw Funds

• Log in to your account: Access your Two Fat Ladies account using your registered credentials.
• Navigate to the Cashier: Go to the ‘My Account’ page and click on the ‘Withdraw’ option under the ‘Banking’ section.
• Choose your withdrawal method: Select your preferred withdrawal method from the available options.
• Enter the withdrawal amount: Specify the amount you wish to withdraw, ensuring it meets the minimum withdrawal limit.
• Confirm the withdrawal: Review the details and confirm the withdrawal request.

Expert's Rating

Withdrawal Methods 3.5

I’d rate the withdrawal process at Two Fat Ladies a 3.5 out of 5. While the site offers a few convenient withdrawal options and doesn’t charge any fees, the withdrawal times can be somewhat lengthy, especially for debit card and wire transfer withdrawals. In my own testing, my PayPal withdrawal took 5 business days to complete, which was within the stated timeframe but still felt a bit slow compared to some other top UK online casinos. Additionally, the lack of support for popular e-wallets like Skrill and Neteller might be inconvenient for some players.

Jamie Wall Casino Analyst

Customer Support at Two Fat Ladies

Two Fat Ladies’ customer support options lean towards the traditional side, with a primary focus on email communication. While this approach might suffice for some, it lacks the immediacy and convenience of live chat or phone support, which many players have come to expect from modern online casinos.

The main method for contacting customer support is via email at [email protected]. The site claims to respond to emails within 24-48 hours, which is a reasonable timeframe but may not be ideal for urgent queries. Live chat is technically offered, but it’s limited to specific bingo chat rooms and requires players to be logged in. This means unregistered users cannot use the live chat feature, and even registered players might find it inconvenient to access support while playing other games.

Other support channels, such as a Two Fat Ladies phone number, contact form, or social media presence, are absent. Additionally, the FAQ section is hidden on the website, making it less helpful for players seeking quick answers to common questions.

Expert's Rating

Customer Support 3.0

I’d rate the customer support at Two Fat Ladies a 3 out of 5. The reliance on email support and the limited availability of live chat can be frustrating for players seeking immediate assistance.During my testing, I found the email support to be reasonably responsive, but the absence of other convenient channels and the difficulty in locating the FAQ section leave room for improvement. While the support team strives to be helpful, the limited options and lack of accessibility could be improved to provide a more satisfactory customer support service.

Jamie Wall Casino Analyst