#Ad, 18+, GambleAware.org | Automatically credited upon deposit. Cancellation can be requested. First Deposi...t Only. Max. Bonus £100. Maximum amount of Free Spins is 50. Game: Book of Dead, Spin Value: £0.10. WR of 30x Deposit + Bonus amount and 60x Free Spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus amount or £5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. *Games are subject to availability. Full Bonus T&C
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Swift Casino attracts UK players with its sign up offer and ongoing promotions that include Swift Casino bonus codes. The website boasts a user-friendly interface and a great selection of games for all customers. This Swift Casino review at Gamblizard examines the bonuses, game selection, Swift Casino login process and usability, providing valuable information for British players looking for a new casino site.
Launched in2020
LicenseUK Gambling Commission, Malta Gaming Authority
Wide Game Selection: Swiftcasino.com offers over 3,500 games from nearly 50 different software developers.
Attractive Promotions: The casino offers daily promotions and lucrative tournaments, plus a VIP programme with benefits and exclusive offers for regular players.
User-Friendly Interface: The Swiftcasino.com website boasts a modern design and intuitive layout.
Swift Withdrawals: The casino is recognised for its quick withdrawal process, allowing players to access their winnings promptly.
Mobile Compatibility: With dedicated iOS and Android apps, Swift Casino allows players to access the full range of games and account features from their mobile devices.
Cons
Customer Service Issues: Some users have complained about poor customer support, including slow responses and ineffective solutions.
Verification Delays: Players often face delays and problems when verifying their accounts, which can make it difficult for them to deposit or withdraw money quickly.
Lack of No-Deposit Bonus: The absence of a no deposit bonus is notable as this is a much sought after feature at many online casinos.
Swift is a relatively new casino site in the online gambling scene, having been established in 2020. Despite its short history, it has quickly gained popularity among UK players. From unique bonuses to a loyalty programme that rewards regular players, Swift Casino goes above and beyond to make its users feel valued.
The casino is owned and operated by SkillOnNet Ltd, a reputable company with a proven track record in the online gambling industry. It guarantees that Swift Casino operates under strict regulations and adheres to the highest standards of fairness and security.
Office 1/3216, Level G, Quantum House, 75 Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta
51-200
With its modern design, large game library, and focus on customer satisfaction, Swift Casino is an excellent choice for both new and regular players seeking a rewarding gaming site.
Jamie Wall Casino Analyst
💻 Usability Facts
Upon first visiting Swiftcasino.com, users are greeted with a visually appealing and modern interface. The homepage prominently displays current promotions and popular games, making it clear where players should start. The colour scheme, a combination of dark backgrounds with lively accents, is easy on the eyes and helps important elements to be easily noticeable.
The design of Swift Casino is intuitive, with a layout that allows for easy navigation. The main menu is located on the left sidebar, allowing quick access to various sections such as Games, Live Casino, and Promotions. The footer provides links to key pages and policy documents, making it simple for users to find essential information. Swift Casino performs well on mobile devices, with a responsive design that adjusts effortlessly to different screen sizes.
Navigation throughout the site is user-friendly, with categories such as Slots, Blackjack, Live Casino, and more easily accessible from both the main menu and the homepage. The use of clear headings and organised sections makes it simple for users to find their preferred games or explore new ones.
Swift Casino UK provides a user-friendly interface with a well-designed layout, easy navigation, and a wide range of high-quality games. The site is also mobile-friendly, improving its usability for players who prefer gaming on the go.
Usability Facts Table:
Ease of navigation
Excellent – Intuitive layout with clear categories and accessible menus.
Swift Casino mobile games availability
Good – Responsive design offers full functionality on mobile devices.
Game filters
Fair – Basic filters available.
Search function
Fair – Search bar present but lacks comprehensive filters.
Loading speed
Good – Fast loading times for pages and games.
UX and UI rating
Excellent – Modern, intuitive, and visually appealing design.
Expert's Rating
First Impression4.0
The intuitive navigation, modern design, and quality game selection at Swift Casino create a pleasant user environment. Based on my interaction with the site, I would rate its usability with a 4 out of 5. The minor shortcomings in the search function and game filters are easily overshadowed by the site’s overall quality and responsiveness.
Swift Casino operates under the jurisdiction of the Gambling Commission of Great Britain, with its gaming licence held by Skill on Net Ltd. The company is registered in Malta under Reg. No. C50024 and holds a gaming licence with account number 39326. This licence means that Swift Casino follows the rules set by the Gambling Commission, which is renowned for its strict regulatory framework aimed at fair play and player protection.
Swift Casino UK employs robust security measures to safeguard players’ personal and financial information. The site uses 128-bit data encryption technology, a standard in the industry for protecting sensitive data. Transactions are secured and processed promptly, eliminating the need for third-party intermediaries. Furthermore, Swift Casino has not been reported on any major blacklists, indicating a solid reputation in the online gaming community. However, players should always remain vigilant and be aware of responsible gambling practices.
Swift Casino is committed to promoting responsible gambling and provides several tools and resources to help players manage their gaming activities. The casino supports self-exclusion, deposit limits, cooling-off periods, and reality checks. These measures are designed to help players stay in control of their gambling habits. Additionally, Swift Casino UK partners with organisations like GamStop, BeGambleAware, and GamCare to offer support and advice for those who may be experiencing gambling-related issues. The casino also uses advanced SSL encryption and offers two-factor authentication to strengthen account security and protect minors from gambling activities.
Feature
Available (Yes/No)
Deposit Limits
Yes
Responsible Gaming Seals
Yes
Cooling-Off Periods
Freeze/Cooling-Off periods can be chosen from 24 hours or 1 to 6 weeks.
IT Security
Yes
SSL Encryption
Yes
Two-Factor Authentication
Yes
Self-Exclusion Tools
A player’s account will never be active again unless one proactively requests it (not sooner than after 180 days of setting the self-exclusion).
Protection of Minors
Cyber Patrol, GamBlock and Net Nanny.
Expert's Rating
License and Security4.5
Swift Casino gets 4.5 out of 5 from me for its licensing, security, and player protection tools. The site offers a comprehensive range of features aimed at maintaining a safe and responsible gambling setting. My interaction with the site has been positive, with clear information provided on responsible gambling and robust security protocols in place.
Swift Casino UK offers a number of bonuses for its new and existing customers. The site offers a welcome bonus, daily promotions, and tournaments. Players who play regularly and make significant deposits will have the chance to join the VIP Lounge.
💰 Welcome Bonus
Swift Casino presents a lucrative sign up offer for new UK players. It comprises a 100% bonus up to £50, plus 50 free spins on the popular slot game, Book of Dead. Players need to use Swift Casino promo code SWIFT to activate this offer. The minimum deposit required to qualify for this welcome bonus is £10, making it accessible for most new customers.
There is a wagering requirement of 30x the total amount of the deposit and bonus before any winnings can be withdrawn. Additionally, the bonus can only be claimed once every 72 hours across all UK casinos under the same licence. Be sure to check the specific terms and conditions to maintain fair play when using Swift Casino bonus code.
💰 Daily Picks
Swift Casino’s Daily Picks provide fresh promotions every day to maintain interest for all players. Each day, a new offer is hand-picked, ranging from daily free spins packages and cashback rewards to tournament entries and mystery deals. These Swift Casino bonus offers are designed to match various preferences, making sure there’s something for everyone.
Players can explore the daily selection to find bonuses suitable for their gaming style. The minimum deposit for most offers is typically £10, with wagering requirements varying depending on the specific promotion.
It’s essential to review the terms and conditions associated with each daily pick to make the most informed decision. With Daily Picks, Swift Casino UK makes certain that each day brings a new opportunity for players to boost their gameplay.
💰 Tournaments
Swift Casino hosts a variety of daily slot tournaments, offering competitive opportunities for players. Participants can enter these tournaments either through free rolls, which require no entry fee, or by purchasing tickets for higher-stake competitions.
The tournaments feature various entry prices and prizes, suiting different player preferences. Typically, top players can win between 100 free spins to 250, like at the 250 FS Summer Special.
Swiftcasino.com features a comprehensive tournament section, so players are fully aware of the number of entrants and potential rewards. This transparency helps players gauge their chances of winning. The easy entry process and regular reminders make it simple to join and participate in the events. Swift Casino’s tournaments are designed to suit all players, offering a chance to win slots bonuses and valuable prizes.
💰 No Deposit Bonus
Swift Casino does not currently offer a no-deposit bonus. Players interested in this type of promo should regularly check Gamblizard’s page for this type of bonus offer, which might reveal exclusive promotions not found elsewhere.
Despite the absence of a no deposit bonus, Swift Casino UK may offer other attractive promotions worth exploring, such as the Daily Picks and Tournaments, and other exclusive promotions that can be discovered through regular updates on our site.
Expert's Rating
Bonuses & Special Offers3.5
I would rate Swift Casino’s variety of promotions a 3.5 out of 5. While the first deposit bonus is appealing, the absence of a no-deposit offer is a drawback. The daily promotions and tournaments do add value, though the waiting time to access some bonuses can be frustrating.
#Ad, 18+, GambleAware.org | Automatically credited upon deposit. Cancellation can be requested. First Deposi...t Only. Max. Bonus £100. Maximum amount of Free Spins is 50. Game: Book of Dead, Spin Value: £0.10. WR of 30x Deposit + Bonus amount and 60x Free Spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus amount or £5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. *Games are subject to availability. Full Bonus T&C
#Ad, 18+, GambleAware.org | New Players Only. Min. deposit £20. Max. bonus 1st deposit £50 and 2nd deposit £...100. Max wins from spins £100. 35x wagering applies, within 21 days. 20 spins on 1st deposit and 30 spins on 2nd deposit. Spins available on specific games. Spins expire after 24 hours. Full Bonus T&C
#Ad, 18+, GambleAware.org | New Customers only. £10 deposit required. Free spins are valid for 72 hours from... the time issued. Restrictions + T&Cs apply. Full Bonus T&C
🏅 VIP Lounge
The VIP Lounge offers a range of exclusive benefits designed to reward loyal players. Membership in Swift Casino VIP Lounge is by invitation only and is not linked to your player level, meaning consistent activity and involvement are key to receiving an invitation. Once invited, members are treated to a host of privileges, including a dedicated personal VIP Account Manager and regular invitations to promotional offers for existing players and exclusive events.
Swift Casino’s VIP Lounge is structured into six levels, each offering escalating benefits. Players accumulate VIP points by wagering on games, with the amount of points earned depending on the type of game played. Points are evaluated at the beginning of each month to determine your VIP level for the current month.
Here is a breakdown of Swift Casino UK VIP levels and the required monthly points:
Level
Monthly Points Required
Bronze
0 – 400
Silver
401 – 1000
Gold
1001 – 2000
Platinum
2001 – 20000
Diamond
20001 – 80000 (Invitation only)
Red Diamond
80000+ (Invitation only)
Players earn VIP points through wagering on various games, with different games contributing different amounts towards the total:
Caribbean Poker, Casino Holdem: £1.5 wagered = 1 VIP point
All Roulette, Video Poker, Big Wheel, Blackjack, Baccarat, Punto Banco: £2 wagered = 1 VIP point
Craps, Pai Gow Poker: £2.5 wagered = 1 VIP point
Swift Casino Membership is by invitation, independent of player level. VIP status is evaluated monthly; inactivity may result in loss of status. Points can be carried over for up to six months. Levels are assigned monthly, and players can only drop one level per month. Higher-level benefits require account verification. Swift Casino UK reserves the right to penalise any irregular play intended to manipulate VIP point accumulation.
Expert's Rating
Loyalty Program4.0
After interacting with the Swift Casino VIP Lounge scheme, I would rate it a solid 4 out of 5. The exclusive benefits and personalised rewards add significant value to the overall gaming. However, the invitation-only access can be a hurdle for new players aiming to join the elite ranks. Overall, the programme offers substantial value for dedicated players who regularly play at Swift Casino UK.
Swift Casino boasts a huge portfolio of over 3,500 games from almost 50 different software developers. The casino partnered with the likes of Microgaming, Evolution, Pragmatic Play, Yggdrasil, and Red Tiger Gaming to offer players the best games in the industry.
All games at Swift Casino use a Random Number Generator to guarantee completely random results for each game. Players can easily access the entire game library on the left sidebar, where games are categorised as Popular, Slots, Blackjack, Live Casino, Roulette, Card Games, Table Games, Jackpots, and Video Poker. Additionally, players can use the search function to find their desired games easily.
American Roulette Pro High Roller, American Roulette Pro VIP, European Roulette Pro Special High Roller, French Roulette Pro High Roller, French Roulette Pro
Blackjack
5
American Twenty One Blackjack, American Twenty One Blackjack High Roller, European Twenty One Blackjack, American Blackjack Turbo, American Twenty One Blackjack
Video poker
6
Joker Poker 3 Hands, Jacks or Better 3 Hands, 2 Ways Royal Video Poker, Deuces Wild 3 Hands, Aces & Faces 3 Hands
Bingo
10+
Thunderstruck II Video Bingo, Bingo Blast, My Bingo Hall, Muertitos Video Bingo, Country Roads Bingo
Baccarat
10
Baccarat A, Baccarat Squeeze, Baccarat No Commission, Speed Baccarat 9, Thai Baccarat
Jackpot games
200+
Rainbow Riches Pots of Gold, Fishin’ Frenzy Jackpot King, King Kong Cash Jackpot King, Snake Arena Dream Drop, Fluffy Mega Jackpot
Live games
60+
Crazy Time, Monopoly Big Baller, Live Lobby, Dead or Alive Saloon, Football Card Showdown Live
Poker
5
Live Poker Lobby, Bet On Poker, Texas Hold’em Bonus Poker, Three Card Poker, Caribbean Stud Poker
Craps
1
Craps
Keno
5+
Lightning Keno
Scratch and win
15
Fishin’ Frenzy Scratchcard, Gold Rush Scratchcard, Blitz Scratch, King Kong Cash Scratchcard, Halloween Fortune Scratchcard
✔️ RTP Information and Free Play
Swift Casino provides detailed information about the Return to Player (RTP) percentages for its games. This information is available within the game rules, allowing players to make informed decisions based on the payout rates. RTP percentages indicate the average amount a player might expect to win back from their wagers over time.
Swift Casino’s RTP for main games against industry standards:
Game Type
Swift Casino RTP (%)
Industry Standard RTP (%)
Classic Slots
89.12 – 97.43
96.00
Video Slots
76.00 – 99.00
96.00
Roulette
94.73 – 97.30
94.67 – 97.30
Blackjack
98.80 – 99.54
99.50
Table Games
95.47 – 98.96
99.50
Video Poker
96.78 – 98.50
99.50
Slingo and Scratchcards
76.50 – 95.17
75 – 95.00
Players at Swift Casino have the option to play in ‘Practice’ mode, where no actual funds are involved. Practice mode is highly recommended for players to get accustomed to the games before using actual funds. In practice mode, players use virtual funds that have no value and cannot be transferred to any account. This feature allows players to understand game mechanics and rules without any financial implications.
🎰 Slot Games
Swift Casino UK offers a remarkable array of over 2,500 slot games, including video slots, classic slots, and jackpot slots, appealing to players of all tastes. The site works with leading software providers like Play ‘n GO, Pragmatic Play, Microgaming, and Playtech to provide a broad range of high-quality games.
Swift Casino offers a range of table games with more than 20 options available to play. Players can indulge in classics like blackjack and roulette, as well as popular versions like baccarat, punto banco, and craps. The most popular table games are European Roulette Pro, Baccarat Pro, and American Blackjack Turbo. Additionally, Swift Casino offers six video poker games, including popular titles like Aces & Faces and Deuces Wild.
Swift Casino has a large collection of live casino games that appeal to players with varying preferences. This selection has been meticulously crafted to provide a real-life gaming atmosphere. Among the numerous games available at Swift Casino UK, some of the most popular live games include Baccarat, Poker, and other unique titles.
Swift Casino offers several live baccarat variations to keep players entertained. Each game brings its unique touch to the classic Baccarat play, appealing to different playing styles and preferences.
Poker fans will find a range of live poker games at Swift Casino. These games provide different twists on traditional poker gameplay, offering unique sessions for players of all skill levels.
In addition to Baccarat and Poker, Swift Casino also features an assortment of other live games that appeal to players seeking a broader gaming variety. This collection combines elements of classic casino games, game shows, and board games, delivering an interactive and lively session.
Most popular live casino games at Swift Casino UK:
Type of Live Game
Number of Games
Most Popular Live Games
Live Baccarat
16
Japanese Squeeze Baccarat, Golden Wealth Baccarat, Speed Baccarat 1, Baccarat Brasileira, Ru Yi Speed Baccarat No Commission
Live Poker
5
Live Poker Lobby, Bet On Poker, Texas Hold’em Bonus Poker, Three Card Poker, Caribbean Stud Poker
Other Live Games
38
Crazy Time, Monopoly Big Baller, Crazy Coin Flip, Mega Wheel, Monopoly Live
✔️ Tips for a Great Gambling Session While Playing at Swift Casino
Set a Budget: Always decide how much you are willing to spend before you start playing. Stick to this limit to avoid overspending.
Understand the Game Rules: Take the time to read the rules and paytable of each slot game. This will help you understand the payouts, special symbols, and bonus features.
Play for Free First: Many online casinos offer a free version of their slot games. Use this opportunity to learn the game mechanics without spending your money.
Check the Return to Player (RTP) Rate: The RTP rate indicates the percentage of all wagered money a slot machine will pay back to players over time. Look for games with a higher RTP rate for better chances of winning.
Take Advantage of Bonuses: Online casinos often offer bonuses such as free spins or deposit matches. Use these to maximise your playtime and increase your chances of winning.
Keep an Eye on the Volatility: Slot games can be of low, medium, or high volatility. Low-volatility games pay out smaller wins more frequently, while high-volatility games offer bigger wins but less often. Choose a game that suits your playing style.
Manage Your Time: It’s easy to lose track of time when playing slots. Set a time limit for your session to keep your play under control.
Stay Sober and Clear-Headed: Gambling while under the influence of alcohol or when overly tired can impair your judgment. Play when you are alert and focused to make the best decisions.
Use a Strategy: Some players prefer betting the maximum amount to increase their chances of hitting a jackpot, while others prefer smaller, more frequent bets. Find a strategy that works for you and stick to it.
Know When to Quit: Recognising when it’s time to stop playing, regardless of winning or losing is important. Don’t chase losses, and know when to walk away with your winnings.
Expert's Rating
Variety of Games4.0
With over 3,500 games and nearly 50 software providers, Swift Casino UK offers a substantial variety of gaming options. My rating is 4 out of 5. The large game library, clear categorisation, and useful RTP information contribute to a well-rounded gambling session. Highlights include slots, live casino and table games, providing players with numerous choices to explore and appreciate their sessions responsibly.
Swift Casino is fully accessible on various mobile devices, including smartphones and tablets. Using an Android device, iPhone, or iPad, Swift Casino’s mobile interface mirrors the desktop version, maintaining consistent user interface features, rewards, and game catalogue.
Swift Casino offers dedicated mobile apps for both iOS and Android users. These apps provide additional convenience and features for mobile users. Swift Casino apps are easy to download and install, offering the full suite of games and services available on the desktop site.
Here’s a comparative overview of the Swift Casino apps:
iPhone: Requires iOS 13.0 or later
iPad: Requires iPadOS 13.0 or later
Requires Android 8.0 or later
Language
Multilingual
Multilingual
Version
Version 2.6
Version 55
Last Update
17 May 2024
24 May 2023
Expert's Rating
Mobile Optimisation4.0
I rate the mobile optimisation at Swift Casino a solid 4 out of 5. The website loads quickly on mobile internet, and gameplay is consistent across various devices. Swift Casino apps add convenience, though the Android version could improve based on user reviews. The mobile site provides customers with a reliable and practical gaming option.
Swift Casino offers a number of payment methods designed to provide convenience and security for their users. Although the selection is not the broadest in the market, it covers the most popular options, making it accessible for most players. The minimum deposit amount is generally set at £10, with no maximum deposit limit explicitly stated for most methods. Fees are typically non-existent, making Swift Casino UK a cost-effective choice for deposits.
How to Deposit Funds into Your Swift Casino Account
Login to Your Account: Go to the Swift Casino login page and sign in using your credentials to access your account dashboard.
Navigate to the Cashier Section: To enter the deposit section, click on the ‘Cashier’ or ‘Deposit’ button, which is usually located at the top of the page.
Select Your Preferred Payment Method: Choose your desired deposit method from the available options, such as MasterCard, PayPal, or VISA.
Enter Deposit Amount: Input the amount you wish to deposit, making sure it meets the minimum deposit requirement of £10.
Confirm the Transaction: Verify your deposit details and confirm the transaction. The funds should be available in your Swift Casino UK account instantly.
Expert's Rating
Deposit Methods3.8
I give Swift Casino’s payment options a score of 3.8 out of 5. The variety of popular payment methods, including debit cards and PayPal, allows most users to deposit funds quickly and easily. In my case, the funds were credited to my account instantly, making for a swift start to playing. The adherence to UK regulations, including the exclusion of credit card options, reflects the casino’s commitment to responsible gambling practices.
Regarding withdrawals, Swift Casino offers the same options as for depositing. The minimum withdrawal amount is £20, and all withdrawals are processed within 48 hours. There are no charges for online wallets and cards, while wire transfer withdrawals under £500 are charged a £10 fee. Players can choose the payment method that best suits their needs, making it convenient for them to withdraw their winnings.
Withdrawal methods at Swift Casino:
Payment Method
Min Withdrawal
Swift Casino Withdrawal Time
Fee
Debit Cards (MasterCard/VISA)
£20
48 Hours
None
PayPal
£20
48 Hours
None
Instant Bank Transfer
£50
48 Hours
£10 (for withdrawals over than £500)
Apple Pay
£20
48 Hours
None
How to Withdraw Funds from Your Swift Casino Account
Swift Casino Login: Visit the website and sign in to access your account.
Scroll down to the Withdrawal Section: Click on the ‘Cashier’ button, which normally appears at the top of the page, to access the Withdrawal Section.
Choose your Preferred Method of Withdrawal: Select your preferred withdrawal method from the available options.
Enter Withdrawal Amount: Make sure you meet the minimum withdrawal requirements and fill in the amount you wish to withdraw.
Complete the Transaction: Review the details of your withdrawal and the transaction. You can expect to receive your funds within 48 hours.
Expert's Rating
Withdrawal Methods3.8
I would rate the payout process at Swift Casino a 3.8 out of 5. The range of withdrawal methods, including debit cards and PayPal, allows for quick and convenient cashouts. In my case, using PayPal, the funds were in my account within 48 hours, making the process efficient. The overall withdrawal time and the low to no fees make Swift Casino UK a reliable option for cashing out winnings.
To verify your account at Swift Casino, you need to provide several documents to confirm your identity, address, and financial status. The key documents required include:
Proof of Identity: This can be a government-issued ID such as a passport, driver’s licence, or national ID card.
Proof of Address: Acceptable documents include a recent utility bill, bank statement, or any other official document that includes your name and address, dated within the last three months.
Proof of Payment Method: If you are using a credit or debit card, a photo of the card (with the middle digits covered) is necessary. For e-wallets, a screenshot showing your email and name may be required.
Source of Funds: Depending on your gaming activity, you might need to provide proof of the source of your funds. This could include salary slips, bank statements, or other financial documents.
The verification process at Swift Casino UK is guided by several crucial terms to maintain compliance with legal and regulatory standards, especially regarding Anti-Money Laundering (AML) and Responsible Gambling (RG) regulations. Here are the key points:
Mandatory Verification: Verification is required before you can make any deposits or withdrawals. Your account will remain limited until the verification is complete.
Timeframe: Swift Casino aims to check and verify documents within 12 hours. However, it can take up to 48 hours if additional verification is needed. In cases of large wins or jackpots, the process may take longer to complete all checks.
Submission Process: Documents must be uploaded via the Upload Docs page in the Personal Area of your account. Documents submitted through other channels will not be accepted.
Address Verification: The casino may verify your address through various means, including sending a verification letter by post or contacting you via email, phone, or live chat.
Consequences of Non-Compliance: Failure to provide the required documentation can result in account suspension, and any winnings may not be paid until verification is complete.
To verify your Swift Casino account, follow these steps:
Access Personal Area: Log into your Swift Casino account and go to the ‘Personal Area’ via the side menu.
Upload Documents: Select ‘Upload Documents’ from the options available.
Choose Document Type: From the drop-down list, select the type of document you are uploading (e.g., ID, Proof of Address).
Upload File: Click ‘Choose File’ to locate the document on your device and then click ‘Upload’.
Wait for Confirmation: You will receive an email confirmation once your documents have been reviewed and verified.
If you face any issues during the verification process, you can contact Swift Casino’s Data Protection Officer at [email protected] for assistance.
The Know Your Customer (KYC) procedure at Swift Casino UK is robust and thorough, which is crucial for maintaining a secure and fair gaming environment. The requirement to verify both identity and the source of funds is in line with industry standards and regulatory requirements. The clear guidelines and prompt response times make the verification process as efficient as possible.
Jamie Wall Casino Analyst
📧 Customer Support
Swift Casino’s customer support system offers several methods for players to seek assistance:
Email Support: Players can reach out to Swift Casino’s support team via email at [email protected]. The response time for email queries typically ranges from a few hours to a maximum of 24 hours. While email support is generally efficient, it is advised to write queries in English for a quicker response.
Swift Casino Live Chat: Live chat is the fastest way to get help. This service is available 24/7 but is only accessible to users who are logged into their accounts. The support agents on Swift Casino live chat are known for their professionalism and promptness, usually responding within a few minutes.
Before contacting support, players can browse the comprehensive FAQ section on the website. This section addresses many common questions and issues, potentially saving players time by providing immediate answers.
Availability and Response Times:
Contact Method
Availability
Average Response Time
Swift Casino Live Chat
24/7
A few minutes
Email
24/7
A few hours to 24 hours
Contact Form
Not available
N/A
Phone
Not available
N/A
While Swift Casino does not offer telephone support, they maintain a presence on social media such as X (formerly Twitter), Facebook, and Instagram. However, their follower base is relatively small on Facebook and Instagram, indicating that these channels are not heavily used for customer support.
Expert's Rating
Customer Support3.4
Based on my interaction with Swift Casino, I found the support to be generally satisfactory. The support team’s availability and variety of contact methods earned a score of 3.4 out of 5. I contacted them to re-open my account and set limits, and although the absence of phone support was noticeable, the email and Swift Casino live chat options provided adequate assistance.
Following an analysis of 45 reviews from Trustpilot, AskGamblers, and Casino Guru, Swift Casino has garnered mixed reactions. The player ratings reveal differing viewpoints: 4 out of 10 from five reviews on AskGamblers and 1.7 out of 5 from 89 reviews on Trustpilot, illustrating varied satisfaction levels among its users.
➕ Positive Swift Casino Reviews
Based on an analysis of 45 user reviews across various sites, 24.44% of the feedback is positive. Players highlight several advantages of Swift Casino UK, showing why it is a popular choice among online gaming options.
Wide selection of games: This is one of the most frequently mentioned benefits, as highlighted in many positive Swift Casino reviews. The site offers various games from top software providers. Members appreciate the variety and quality of the games available.
Examples of comments:
blondie: “I came across Swift Casino a few days ago when I was looking for a new online casino to try, and noticed Swift Casino on AskGamblers’ new casinos list. After taking a quick look, I noticed that they are powered by a huge amount of game providers including NetEnt, Play’n GO, Microgaming, and others, so I was really curious to try them out. … They have a very wide game portfolio which I appreciate…”
Rawbiz: “Great selection of games. The bonus is OK, with a turnover of 30x. They have all the providers that major casinos have, and both live and regular table games.”
Fast and efficient withdrawals: This is another frequently mentioned benefit, highlighted in several positive reviews. Players commend the casino for its swift withdrawal process, which makes it convenient for those who want to access their winnings quickly.
Examples of comments:
Melisa Wagner: “Loved everything at Swift Casino.. it took a little longer for KYC but was very quick after that. Got my winnings too. Recommended.”
Dizzaya: “I have to revise my bad complaint.. Verified after 8 hours and the payout came on a Sunday. It’s a top casino …”
User-friendly design: Several positive Swift Casino reviews note that the site is well-designed and mobile-friendly, making it accessible to a larger audience. This ease of use contributes to a better gaming session for many players.
Examples of comments:
sin_sin00: “With a mobile-friendly design, Swift lends itself to a larger audience. A large part of the site is optimised well so that it can attract any casino player…”
➖ Negative Swift Casino Reviews
Of the 45 user comments analysed from various review sites, 57.78% of the feedback is negative. Players point out several drawbacks to Swift Casino, indicating areas that need improvement.
Issues with withdrawals: While some customers appreciate the quick withdrawal process at Swift Casino UK, others are dissatisfied and face difficulties with processing withdrawals. Delays and unfulfilled promises are common complaints.
Examples of comments:
Swiftrobbery: “They lie about attempts at withdrawals and try to get you to send banking information that they have no business of knowing. These people really are a liability for identity fraud, and I have registered my complaint with an ADR and local politician, who agrees their practices seem shady. There are many other casinos you can use. I have been waiting 41 days for them to process my withdrawal. Potential scammers, avoid at all costs. Pls learn from my mistake.”
Calvin Chan: “Won 1500 then asked for documents. Uploaded them then they restricted my account and now I can’t withdraw my money as there are active bonuses and unfinished game session?”
Poor customer service: Another major disadvantage mentioned frequently is the poor quality of customer service. Users report unresponsive Swift Casino live chat, delayed email responses, and lack of support, which hampers their time on the site.
Examples of comments:
Island_spinner: “I tried to recover password and I never received the email with the process (and yes is not in my junk folder). I tried to contact CS (they state that they have 24/7, live chat, email and phone all lies) chat is not available, I received an answer via email ignoring all my comments and asking me to follow the recovering password process. I reply back and after 5 hours no answer back. I found their phone number in Cyprus and spoke with someone that informed me that she will send a message to managers. The funny part, they didn’t solve my issue but they send me an email falsely stating that they tried to call me, they didn’t.”
Kasper N: “Dont play on this casino, it has no customer support. Expect at least 14 days respond time, also if you’re a VIP customer there is no support. They are sending deposit bonus notifications out on email. When you log on to site there is no bonus to be found. Play at MrGreen or other casinos with an actual support function. This site is as bad as it gets.”
Verification and identity issues: Players frequently complain about the cumbersome verification process. Many have faced account verification delays, leading to frustration and concerns about the casino’s practices.
Examples of comments:
georgebehnam: “Worst casino beware sooooo warning flag on this one Want ID proof and things fixed than you log in with mobile bank ID Takes a whole day to get an answer in the chat.”
jayd_1976: “…I start playing and won £1200 which made my account to have a balance of £2200 and I was going to withdraw some part of the money but then it ask me to upload Proof of Identity + Debit Card which was used to deposit the funds. I did whatever they requested along with my proof of address and evidence of my salary. Then I start contact their Live Chat but no one responding and even send them emails. No one is responding at all.”
The analysis of Swift Casino reviews reveals mixed reactions from players. While some players commend the variety of games and quick withdrawal processes, others express concerns about payout issues, inadequate customer support, and delays in verification. The absence of engagement from brand representatives on review sites also detracts from the perceived quality of customer service.
Jamie Wall Casino Analyst
Verdict
Swift Casino proves itself as a solid option for online gaming, particularly for those in the UK looking for a wide array of games, from slots to live options. The site could improve by refining its search tools and game filters to help users quickly locate games, thus bettering user navigation.
The mobile support at Swift Casino is comprehensive, with tailored apps for iOS and Android that replicate the desktop experience. While the Swift Casino app for iOS receives positive feedback, the Android app could see enhancements based on user reviews.
Additionally, Swift Casino’s attractive welcome bonus offers significant value for new players, bolstering its position as a prime gaming venue. Improvements in mobile app functionality and easier site navigation could further boost customer satisfaction.
Overall, Swiftcasino.com offers a fulfilling and versatile gaming environment, deserving a 3.9 out of 5 rating. For those seeking a combination of diverse gaming options, efficient mobile support, and beneficial bonuses, Swift Casino UK is a commendable choice.
How do I know what the wagering requirements for my Swift Casino bonus are?
To view the progress of bonus wagering requirements, go to the ‘Cashier’ section in the side menu and then the ‘Active Bonuses’ section. Wagering requirements vary by offer, so it’s wise to review the ‘Bonus Policy’ to avoid confusion. The Bonus Policy is part of the Terms and Conditions of Use and applies with them. Swift Casino welcome bonus offers can only be claimed once every 72 hours across all casinos under the same licence. Contact Customer Support for any unclear points or if you wish to be blocked from receiving bonuses before playing.
Why didn't I get the reward with my deposit at Swift Casino UK?
To receive the reward with a deposit at Swift Casino, always deposit through the Daily Pick or use the necessary bonus code to qualify for the rewards. For exclusive offers, either with a deposit or for free, the reward will be credited to the account once claimed from the ‘Rewards’ section in the side menu. If unable to access the reward or if the account hasn’t been credited, contact Customer Support for further assistance.
Why do I get an error message when I try to deposit with my card at Swift Casino?
An error message when attempting to deposit with a card may occur due to new regulations limiting the use of non-verified cards. At any time, only two non-verified cards can be used on an account, such as two debit cards or one Apple Pay and one debit card. Additionally, reaching the maximum deposit amount without card verification can cause this issue. To resolve this, upload a front copy of your cards, covering the eight middle digits, through the Personal Area. If the problem persists, contact Swift Casino customer support for further assistance.
Why is there no money in my Swift Casino account after I made a deposit?
Sometimes, deposits may not immediately reflect in a Swift Casino account due to processing times, which can vary depending on the payment method used. It might take up to three days, or the funds could return to your wallet or bank balance if there’s a delay. If the funds have been deducted from the bank account but haven’t appeared in the player account, it’s recommended to contact Customer Support. Providing an official statement showing the funds deducted can help resolve the issue promptly. Patience and documentation are key when dealing with such delays in transactions.
How do I close my Swift Casino UK account if I want to?
To close a Swift Casino account, navigate to the ‘Player Limitation’ options found in the ‘Responsible Gaming’ section within the ‘Personal Area’ on the side menu. For additional information, consult the ‘Responsible Gaming’ section of the ‘Terms and Conditions’ page. This process is designed to help you manage your gaming activity responsibly and with ease.
Have you had any prior experience with this casino?
4.3
September 6, 2024
Holly90
United Kingdom
I love playing it cuz the games are always amazing, and I appreciate that most of them have a lot of bonuses.
5.0
August 17, 2024
Вryan M.
United Kingdom
SWIFT CASINO IS FANTASTIC THE KYC PROCESS TOOK A BIT LONGER BUT IT WAS SMOOTH SAILING AFTER THAT I RECEIVED MY WINNINGS WITHOUT ANY ISSUES. HIGHLY RECOMMENDED
4.6
July 2, 2024
Emma Thompson
United Kingdom
outstanding service, exceptional customer support, and a superb casino with a wide selection of games.
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Jamie Wall Casino Analyst
United Kingdom 
