Spin and Win

    3.6
    Our Rating
    View details
    3.7
    Users Rating
    5 reviews

    100% Up to £250 + 100 FS

    #Ad, 18+, GambleAware.org | New customers only. Min dep (Exc. PayPal) £10. 100% Bonus up to £250 + 100 free ...spins valued 10p, playable on selected slots. 30x wagering applies to bonus and wins generated from spins, valid 7 days. Max win capped and vary.

    Spin And Win Casino Review

    Spin and Win Casino reviews raise questions about how a casino with thousands of slots can still carry a Trustpilot rating of 1.9. Our team looked into this by focusing on three core areas: bonuses, payment methods, and withdrawals. Alongside these checks, we assessed how the limited table game lineup shapes the overall player fit.

    Best for
    Best for:
    • Casual players
    • Mobile users
    • Slots fans

    You can find the pros and cons of Spin and Win Casino in the next section.

    Gamblizard’s Rating

    3.6

    Discover the full details of our review process here

    Corporate Profile

    Spin and Win Casino is owned by Rank Interactive (Gibraltar) Limited, a publicly traded Rank Group Plc member. This British gambling company has held a gaming and leisure licence since the 1930s, and Spin and Win has been available to players in the UK since approximately 2012, when it was operating under Daub Alderney Ltd., before being bought by Rank in 2022.

    Parent Company Rank Interactive (Gibraltar) Limited (part of Rank Group Plc)
    Website spinandwin.com
    Head Office TOR, Saint-Cloud Way, Maidenhead, SL6 8BN
    CEO John O’Reilly (Rank Group Plc)
    Company Size Approximately 8,000 employees across the Rank Group

    Company Information

    Industry Recognition and Awards

    Spin & Win Casino has not collected industry awards or pursued celebrity partnerships, but its reputation benefits from the Rank Group’s broader recognition. Mecca Bingo won the best Mobile Bingo Site in 2020 and Customer Service in 2019, and Mecca Games was awarded the best Slots Site in 2022, all adding to the group’s overall credibility. While Spin and Win has not specifically created a loud campaign identity, its growth has come from its games and player promotions rather than many high-profile campaigns.

    Track Record of Compliance

    Spin and Win has not faced any blacklists and has not had penalties or regulatory scandals against its current Rank Interactive licence. This history indicates Rank’s compliance-focused approach to management.

    It’s worth mentioning though that when Daub Alderney Ltd. operated the site, the UK Gambling Commission issued two significant fines. The first fine in 2018 was £7.1 million for weaknesses in social responsibility and anti-money laundering controls. There was a second fine in 2021 for a total of £5.85 million for weaknesses in compliance. However, Spin and Win has not been penalised or had any similar issues since the operation moved under the rank licence.

    Next, we will look at the licence that allows Spin and Win to operate legally in the UK.

    Trust and Safety

    We rated 315 casinos by this criterion
    4.9
    Ranking Criterion
    Significance
    Criterion Points
    Licence Integrity
    50%
    5.0
    Responsible Gaming Features
    25%
    5.0
    Security Measures & Transparency of Display
    15%
    4.0
    Regulatory Failures
    10%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Spin And Win Casino got 4.9 points for its Licence & Security, placing it in 99.0% of similarly rated casinos, outperforming 0.9% of the casinos analysed.
    0% 0-1.0
    0% 1.1-2.0
    0.3% 2.1-3.0
    0.6% 3.1-4.0
    99% 4.1-5.0
    License and Security points
    *The ratio of total casinos evaluated according to scores 1-5

    Spin&Win Casino operates under two well-recognised regulatory frameworks. For players in Great Britain, the casino is licensed and regulated by the UK Gambling Commission (UKGC) (account number 57924). For players outside of the UK, it operates with a secondary authorisation via the Government of Gibraltar and is regulated by the Gibraltar Gambling Commission under licences RGL 133 and RGL 134.

    Spin and Win makes its licence details available at the footer of the official website. This means players do not have to go and search for confirmation from a third party. This transparency is a positive take on the operator.

    The casino also operates a detailed Safer Gambling Hub, where players can set financial controls and read informational advice. There are also obvious links to groups such as BeGambleAware and the National Gambling Helpline (0808 8020 133).

    Deposit Limits Daily, weekly, and monthly limits are adjustable through account settings
    Cooling-off Periods Temporary suspensions ranging from 24 hours to several weeks
    SSL Encryption 128-bit SSL encryption secures transactions and sensitive data
    Two-factor Authentication Not currently available; security based on password and device checks
    Self-exclusion Tools Long-term exclusion available; integrated with the GAMSTOP national scheme
    Protection of Minors Strict 18+ policy; links to tools like Net Nanny and CYBERsitter
    Responsible Gaming Seals Seals and links to BeGambleAware, GAMSTOP, and other support services

    Usability Facts for Player Safety

    With its UKGC licence, Spin and Win is a trustworthy site that provides easy-to-access responsible play tools. Two-factor authentication would have been a great addition to account security, but the framework is solid.

    Site Appearance and Usability

    We noticed the bright, light theme during our first visit to Spin and Win. With the added colour, the site has enough energy to make it visually pleasing. However, the empty white space on both sides of the main page could have been used better.

    The layout is decent; the crucial bits, like promotions, slots & live casino, are at the top of the screen. However, we would have welcomed a dedicated menu option to simplify navigation.

    The designs clash in the game library. With only a small number of categories, no advanced filters, and a basic search box, going through the whole catalogue is more time-consuming than it needs to be.

    Spin and Win has a clean and functioning presentation, but compared to competitors, it lacks more usability features. We expected a little refinement for a brand under the Rank Group umbrella, especially since its sister sites, such as Mecca Bingo and Grosvenor Casino, offer a more polished interface.

    Ways to Deposit Funds

    We rated 315 casinos by this criterion
    2.6
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    30%
    1.0
    Quantity of Methods
    30%
    1.0
    Disclosure Transparency
    20%
    5.0
    Processing Speed Compliance
    20%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Spin And Win Casino got 2.6 points for its Casino Deposit Options, placing it in 16.5% of similarly rated casinos, outperforming 0.3% of the casinos analysed.
    0% 0-1.0
    0.3% 1.1-2.0
    16.5% 2.1-3.0
    39.7% 3.1-4.0
    43.5% 4.1-5.0
    Casino Deposit Options points
    *The ratio of total casinos evaluated according to scores 1-5

    Spin and Win online casino only takes a limited number of deposit methods: Visa, Mastercard, Paysafecard, and PayPal. This is a narrower offering compared to some UK casinos, which have eWallets like Neteller or Skrill, but it still represents the more common options for players.

    I tried two payment methods. A £15 Visa deposit was made instantly, just as the casino stated, and all desktop and mobile devices were instantly updated in real time. A PayPal deposit was also credited instantly. However, I noticed a potential stumbling block: PayPal accounts funded by a Mastercard aren’t accepted.

    Jordan ConroyJordan Conroy Editor

    Method Minimum Deposit Fees Processing Time
    Visa £10 None Instant
    Mastercard £10 None Instant
    Paysafecard £10 None Instant
    PayPal £10 None Instant

    Deposit Methods at Spin and Win in Detail

    To deposit, click the clearly visible Deposit button on the homepage. The process takes place over two pages and is simple to follow. Deposits were confirmed instantly, and no account verification was required before adding funds. While the process is efficient, we think the banking information could be more prominent rather than placed to the side of the screen.

    Although Spin and Win does not offer the same breadth of deposit methods as some rivals, the options it does provide payments quickly and without fees, which makes them practical for everyday use.

    Current Bonuses and Eligibility

    We rated 315 casinos by this criterion
    3.2
    Ranking Criterion
    Significance
    Criterion Points
    Generosity & Frequency
    35%
    3.0
    Variety & Quality
    25%
    2.0
    Recoup Chances
    20%
    3.0
    Transparency of T&Cs
    10%
    5.0
    Bonus Eligibility
    10%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Spin And Win Casino got 3.2 points for its Bonuses & Special Offers, placing it in 63.2% of similarly rated casinos, outperforming 5.4% of the casinos analysed.
    0% 0-1.0
    1% 1.1-2.0
    4.4% 2.1-3.0
    63.2% 3.1-4.0
    31.4% 4.1-5.0
    Bonuses and Special Offers points
    *The ratio of total casinos evaluated according to scores 1-5

    In contrast to sites with larger promo catalogues, Spin and Win keeps casino bonuses focused: a headline spin and win casino bonus of 100% up to £250 + 100 free spins, plus a slight rotation of ongoing offers (daily prize wheel, stake-and-get free spins, and supplier tournaments). The no deposit bonus is absent at the time of reviewing.

    Welcome Bonus

    The current Spin and Win casino bonus is a 100% match up to £250 + 100 free spins. No promo code is required; you must select the offer with the cashier before depositing. Key points: deposits via PayPal and Paysafecard do not qualify; 30x wagering applies to the sum of deposit + bonus; real funds are used first; bonus/FS is valid for 7 days; max conversion from bonus is 5x the bonus; free spins wins carry 30x wagering and are capped at £50. The free spins are tied to selected Blueprint titles from the Fishin’ Frenzy family.

    Bonuses for Existing Players

    Spin and Win rotates a small set of ongoing offers. We note three common types and how they work in practice:

    • Daily Prize Wheel (Spinner Winner): One spin per day after your first deposit, running within set hours. Prizes include free spins, slot bonuses, live-casino bonuses, cash, or no prize. Bonus prizes typically carry 10x wagering, a 3-day expiry, and proportional win crediting between cash/bonus balances. Free spins are game-locked, 10p per spin, and usually expire in 3–7 days.
    • Stake & Get Free Spins: Opt-in, stake £10 cash on slots daily, and receive 5 free spins on nominated Blueprint titles. Credited immediately after qualifying stake; FS valid for 7 days; wins usually 1x wagering with a 5x conversion cap.
    • Drops & Wins: Opt-in within participating Pragmatic Play games during the stated window (e.g., through 19 November 2025). Real-money spins can trigger random prizes or leaderboard payouts. Prize wins are credited as cash or free features; in many cases, no wagering applies to these specific prizes.

    The bonus set is transparent and user-friendly. To make the most of your bonus, we suggest checking the Promos page before every session, so you can opt in to the deals that suit your budget and time on site.

    Next, we will talk about the loyalty program.

    Spin and Win Promo Code vs Other UK Casinos

    Spin And Win Casino Spin And Win Casino
    3.6
    Bonus100% Up to £250 + 100 FS
    Min. deposit£10
    Wag. req. (bonus)30x
    Wag. req. (spins)30x
    Max cash out--

    #Ad, 18+, GambleAware.org | New customers only. Min dep (Exc. PayPal) £10. 100% Bonus up to £250 + 100 free ...spins valued 10p, playable on selected slots. 30x wagering applies to bonus and wins generated from spins, valid 7 days. Max win capped and vary.

    MrQ Casino MrQ Casino
    4.1
    Bonus10 FS No Deposit + 50 FS - No Wagering
    Min. depositNo Deposit
    Wag. req. (bonus)-
    Wag. req. (spins)0x
    Max cash out--

    #Ad, 18+, GambleAware.org | New Customers Only. First 10 spins: Players who have successfully completed age ...verification will be credited 10 Free Spins on Big Bass Q the Splash 10p per spin, no deposit required, no wagering requirements. Subsequent 50 spins: Min deposit & spend £10. Max 50 spins on Big Bass Q the Splash at 10p per spin. Spins credited upon spend of £10.

    Betfred Casino Betfred Casino
    4.2
    Bonus200 Wager-Free Spins
    Min. deposit£10
    Wag. req. (bonus)-
    Wag. req. (spins)0x
    Max cash out-

    #Ad, 18+, GambleAware.org | New customers only. Register and enter promo code SPINS prior to deposit. Deposi...t, using a Debit Card, and stake £10+ within 14 days on Slots at Betfred Games and/or Vegas to get 200 Free Spins on selected titles. £0.10 per spin. Credited within 48 hours and valid for 7 days.

    Foxy Games Casino Foxy Games Casino
    3.9
    Bonus400% up to £40+ 40 FS
    Min. deposit£10
    Wag. req. (bonus)40x
    Wag. req. (spins)0x
    Max cash out-

    #Ad, 18+, GambleAware.org | New customers only. Spend £10, get £40 Slots Bonus (40x Wagering, selected games...) + 40 Free Spins (Value £0.10 each, selected games). Claim & use within 7 days.

    Jackpot City UK Jackpot City UK
    3.4
    Bonus100% Up to £100 + 100 FS
    Min. deposit£20
    Wag. req. (bonus)50x
    Wag. req. (spins)0x
    Max cash out-

    #Ad, 18+, GambleAware.org | New UK based customers only. You must opt in (on registration form) & deposit £2...0+ via a debit card to qualify. Offer valid 7 days from registration. Welcome Bonus: 100% match up to £100 on 1st deposit. 50x wagering applies (as do weighting requirements). Free Spins: Awarded on Gold Blitz once you have staked £20 on any Games Global game. Spin value = 10p. No wagering requirements on free spin winnings.

    Loyalty Benefits and Limits

    We rated 129 casinos by this criterion
    3.2
    Ranking Criterion
    Significance
    Criterion Points
    Quality & Quantity of Benefits
    40%
    3.0
    Tier Levels
    25%
    1.0
    Ease of Access
    20%
    5.0
    Disclosure Transparency
    15%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Spin And Win Casino got 3.2 points for its Loyalty Programme, placing it in 42.6% of similarly rated casinos, outperforming 55.9% of the casinos analysed.
    0% 0-1.0
    17.1% 1.1-2.0
    38.8% 2.1-3.0
    42.6% 3.1-4.0
    1.6% 4.1-5.0
    Loyalty Programme points
    *The ratio of total casinos evaluated according to scores 1-5

    Spin and Win is using a Loyalty Points program in preference to a tiered VIP club system. After the first deposit is completed, Loyalty Points are accrued from play (real money play) and posted after midnight.

    Points are converted at 1,000 points = £1 and credited as bonus funds with 10x wagering; slots/arcade/scratch contribute in full, table/RNG and live contribute at one-fifth, and jackpot/progressive slots and roulette do not count. Cash stakes first; cash withdrawal before the requirements are fulfilled will void any work-in-progress bonus.

    When I checked the points posted the next day, as stated, converting 1,000 points posted a £1 bonus immediately. I checked one of my bonuses before; clearing took a long time on one of the standard slots but was quick on the other standard slots. If points are delayed, try refreshing the Loyalty Rewards page; this usually resolves it before contacting support.

    Jordan ConroyJordan Conroy Editor

    Game Offerings

    We rated 315 casinos by this criterion
    4.1
    Ranking Criterion
    Significance
    Criterion Points
    Range & Quantity of Casino Games
    30%
    4.0
    Reputation of Game Providers
    20%
    5.0
    Game Performance & Mobile Compatibility
    20%
    4.0
    Game Discoverability & User Interface
    15%
    2.0
    Game Description & Features
    15%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Spin And Win Casino got 4.1 points for its Gaming Experience, placing it in 49.5% of similarly rated casinos, outperforming 50.5% of the casinos analysed.
    0% 0-1.0
    0.3% 1.1-2.0
    2.9% 2.1-3.0
    47.3% 3.1-4.0
    49.5% 4.1-5.0
    Gaming Experience points
    *The ratio of total casinos evaluated according to scores 1-5

    Spin and Win offers a selection of 2,900+ games from 12+ recognised providers, including Pragmatic Play, NetEnt, Play’n Go, Red Tiger, and Blueprint. It is very much a slots-focused casino, and will suit players who like spinning reels and chasing jackpots, with Slingo as a solid side offering.

    In contrast, the site has very low offerings for table and live play. There are slightly over five table titles, and the live casino is not simple to access or find, so these types of games will be hard to find.

    The excellent features include bet limits displayed on each of their game tiles, jackpot totals shown in their lobby view, and fair and informative game info pages outlining not only the rules but also the betting range, features, max win, and RTP. The downside is that details vary from game to game, and the browsing ability is clunky; there are no filters at all by provider or game mechanics, and the search is title search only.

    During playtesting, games loaded in 10–15 seconds on mobile data, after which performance was stable, with only momentary micro-lag and no audio issues. Most slot titles included an option to launch in demo mode after login, though live tables (where available) did not.

    Jordan ConroyJordan Conroy Editor

    Game Type Number of Games Title
    Slots 2,900+ Dynamite Riches (Red Tiger)
    Slingo 40+ Slingo Piggy Bank
    Table Games 5+ Glasgow Roulette XL

    Available Games

    Slots

    Slots form the backbone of Spin and Win’s catalogue, with well over 2,900 titles ranging from classic three-reel machines to Megaways, Drops & Wins, and branded favourites. The lobby makes it easy to see jackpot totals and stake limits before you click into a game, which is useful for bankroll planning.

    Title Provider RTP Variance Release Date
    Dynamite Riches Red Tiger 94.76% High 2019
    Pimped Play’n GO 94.51% High 2015
    Piggy Winner Inspired Gaming 94.5% Medium 2025

    I tried Dynamite Riches, one of Red Tiger’s most popular slots, and appreciated the mining theme and layered features such as expanding wilds and multipliers; after 10 spins, I was £0.37 up. Pimped, a Play’n GO classic with a bold hip-hop aesthetic, left me £0.04 down after 10 spins, but I liked the gamble feature for adding a sense of choice.

    Jordan ConroyJordan Conroy Editor

    Table Games + Live Casino

    Spin and Win does not have a dedicated table games or live casino section. Instead, you must search manually or browse the All Games tab, which makes these categories easy to overlook. The collection is limited to a few roulette and blackjack titles, alongside a handful of Evolution-powered live dealer options.

    Title Provider RTP Variance Release Date
    20p Roulette Inspired Gaming 97.3% Medium 2015
    First Person XXXtreme Lightning Roulette Evolution Gaming 97.3% High 2023
    Crazy Time Evolution Gaming 95.5% High 2020

    I tested Glasgow Roulette XL, one of the few working live tables, and came out £1.60 up after five spins. The authenticity of streaming from a real casino floor added atmosphere, but the longer gaps between spins slowed down the action.

    This reflects the broader issue at Spin and Win: while the slots library is deep, table and live play feel more like an afterthought, and players seeking variety or faster pacing will struggle here.

    Jordan ConroyJordan Conroy Editor

    Slingo

    Spin and Win offers a decent collection of 40+ Slingo titles, though most are the familiar names you’ll also see at other UK casinos. The range blends branded adaptations of well-known slots with original formats, giving players a mix of grid-based progress and reel mechanics.

    Title Provider RTP Variance Release Date
    Slingo Da Vinci Diamonds Gaming Realms 96.2% Low–Medium 2022
    Slingo Piggy Bank Gaming Realms 96.45% (RTP ranges) High 2023
    Slingo Reel King Gaming Realms 95% Low–Medium 2021

    I played Slingo Piggy Bank, a bright and fast-paced game, and finished £0.40 up after five rounds. The upbeat design kept it entertaining, though I found the requirements for unlocking the bonus game a little steep.

    Jordan ConroyJordan Conroy Editor

    Although Spin and Win has a very slots-based game catalogue, there is a good range of reel titles and a decent Slingo section, which is suitable for those playing primarily for the spin. Those after table games or live dealer rooms have much less variety here, although slot-led play is covered well.

    Next, we’ll examine how the casino performs on smartphones and tablets for anyone who prefers mobile play.

    Mobile Casino

    Spin and Win can be launched on smartphones and tablets through any modern browser, and there is also a native Android Casino app on Google Play. The browser site adapts well to smaller screens; although a lot of HTML5 slots and live tables run fine on mobile devices, the catalogue may feel a bit thinner than on desktop due to simpler category filters.

    There is no official iOS app, but you can still play via Safari/Chrome as an iPhone and iPad user. The operator promotes the download readily on-site, with a direct link to Google Play.

    Link https://play.google.com/store/apps/details?id=com.rankinteractive.spinandwin&hl=en_GB&pli=1
    Installs 1K+
    Rating 3.1
    Reviews 19
    Last Updated 26 Aug 2025
    OS Required Android 6.0+
    Language English
    Developer The Rank Group PLC

    Spin & Win App for Android

    On Android, the app was easy to locate in Google Play, downloaded in under ten seconds, and accepted my saved password on first login. The layout mirrors the desktop and fills the screen, but large game tiles lead to a lot of scrolling.

    The username overlapped the Deposit button in my build, which felt less polished. A bottom quick-access bar would help, although the main actions are still visible at the top. Game load times over 4G were on the slow side, typically 15+ seconds.

    Jordan ConroyJordan Conroy Editor

    Mobile web works great. The Android app installs quickly but has a few rough edges, and the first loads are slow.

    Cash-Out Methods

    We rated 315 casinos by this criterion
    3.3
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    25%
    3.0
    Quantity of Methods
    25%
    1.0
    Identity Verification Flow
    20%
    5.0
    Processing Speed Compliance
    20%
    4.0
    Disclosure Transparency
    10%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Spin And Win Casino got 3.3 points for its Casino Withdrawal Options, placing it in 43.2% of similarly rated casinos, outperforming 15.2% of the casinos analysed.
    0% 0-1.0
    0% 1.1-2.0
    15.2% 2.1-3.0
    43.2% 3.1-4.0
    41.6% 4.1-5.0
    Casino Withdrawal Options points
    *The ratio of total casinos evaluated according to scores 1-5

    Spin and Win supports withdrawals via Visa, Mastercard, and PayPal, with Paysafecard available only for deposits. The set is smaller than many competitors’, but it covers the most popular and standard options.

    I accessed the cash-out section of the site by tapping on my account balance and selecting the withdraw function. A screen displayed my eligible withdrawal method and cash balance. I entered how much I wanted to withdraw and pressed “Confirm”.

    Jordan ConroyJordan Conroy Editor

    The site has a £5 minimum withdrawal limit and no fees, with withdrawal processing occurring approximately every four hours. Once processed, it takes 1–3 business days for the funds to arrive to cards and PayPal.

    Withdrawal Method Minimum Withdrawal Fees Withdrawal Time
    Visa £5 None 1–3 business days
    Mastercard £5 None 1–3 business days
    PayPal £5 None 1–3 business days

    Withdrawal Methods at Spin and Win in Detail

    KYC can affect payouts. If automatic checks are not completed at sign-up, Spin and Win uses Onfido. I scanned a QR code on my phone, uploaded a photo ID and proof of address, and the submission took about 2–3 minutes. Approval arrived in under 10 minutes with an email confirmation. Having documents ready before the first withdrawal kept the process moving.

    Jordan ConroyJordan Conroy Editor

    The cash-out flow felt tidy and predictable. Once we submitted a request, it progressed without fuss, and we never needed to chase support. That level of reliability is what players look for in a UK site.

    Support Quality and Access

    We rated 315 casinos by this criterion
    3.9
    Ranking Criterion
    Significance
    Criterion Points
    Contact Methods Variety
    30%
    4.0
    Quality of Responses and Support Interaction
    25%
    4.0
    Response Time Across Contact Methods
    20%
    5.0
    Ease of Access to Contact Methods
    20%
    2.0
    Availability Across Devices and Browsers
    5%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Spin And Win Casino got 3.9 points for its Customer Care, placing it in 49.8% of similarly rated casinos, outperforming 25.7% of the casinos analysed.
    0% 0-1.0
    2.5% 1.1-2.0
    23.2% 2.1-3.0
    49.8% 3.1-4.0
    24.4% 4.1-5.0
    Customer Care points
    *The ratio of total casinos evaluated according to scores 1-5

    The main support channels at Spin and Win include live chat and email support; phone support is also available. A searchable FAQ is available 24/7 to answer basic questions.

    Below are some more specifics about Spin and Win’s customer care.

    To access live chat, you’ll need to open an FAQ article; the widget appears in the bottom-right. Human agents were available 07:00–22:30 UK time, and chatbot services are 24/7 for the basics. I had an agent in under a minute, and their replies were usually under 60 seconds, polite and correct, though a little terse.

    Additionally, I asked them what the contact routes aside from chat were; they gave me 0808 238 6061 (Mon–Sat 10:00–18:00) and [email protected], neither of which was obvious from the site. Their answers to withdrawal batching and limits matched what I saw on site, and the email replies were received a few hours after asking.

    The FAQ has just five sections, but the search bar works perfectly, and the articles clearly show subsections with exquisite detail.

    Jordan ConroyJordan Conroy Editor

    Contact Method Availability Average Response Time
    Live Chat 07:00–22:30 UK time ~1 minute to an agent
    Phone (0808 238 6061) Mon–Sat 10:00–18:00 Not tested
    Email ([email protected]) Daily Several hours
    FAQ 24/7 Instant access

    Availability and Response Times

    Spin and Win provides live chat, email support, and phone support, along with a searchable FAQ and 24/7 chatbot. We prefer live chat during opening hours for quick responses to questions and email for non-urgent questions or outside of opening hours.

    Final Words

    Spin and Win has a slots-focused casino with a not-too-shabby Slingo shelf; however, it doesn’t leave much for players who prefer table games or live dealer games. Due to its affiliation with Rank Group, it deserves credit for PayPal banking, well-structured RTP, and a solid reputation concerning regulatory standing. Unfortunately, there are significant gaps in support visibility, generally higher withdrawal limits, and a clunky navigation system, which may not make it suitable for all players. Spin and Win is best suited for UK players looking for a wide slots library with transparent payout information and reliable cashout options, rather than looking for a full-service casino. We scored 3.6/5.

    Here’s how the main strengths and weaknesses look at a glance:

    • Jackpot amounts are displayed
    • Quick KYC checks via Onfido
    • Detailed game info pages list
    • Demo play is available
    • No dedicated live casino or table games section
    • Only 5+ RNG table titles available
    • Limited search function
    3.6
    Ranking Criterion
    Criterion Points
    Spin And Win Casino Bonuses
    Discover 2 Spin And Win Casino bonus codes available in November 2025

    2 Deals available in United Kingdom

    Spin And Win Casino Available for UK Players
    VERIFIED
    100% Up to £500 + 60 FS

    Bonus type: Free Spins, Coupon, Code, Welcome Bonus

    Min Deposit: £20

    Wagering: 40x BB; 50x FS

    Spin And Win Casino Available for UK Players
    VERIFIED
    New 1st Deposit Offer
    100% Up to £250 + 100 FS

    Bonus type: Free Spins, Low Wagering, First Deposit Bonus

    Min Deposit: £10

    Wagering: 30x

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    Bonus type: Free Spins, Low Wagering, Welcome Bonus, First Deposit Bonus, 2nd Deposit Bonus, 3rd Deposit Bonus

    Min Deposit: £10

    Wagering: 35x

    Suggested
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    Bonus type: Free Spins, Highroller Bonus, First Deposit Bonus

    Min Deposit: £20

    Wagering: 30x

    Suggested
    Spin And Win Casino Available for UK Players
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    User Reviews Of Spin And Win Casino

    User Rating Rated by 5 users
    3.7
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    Have you had any prior experience with this casino?
    3.0

    May 29, 2025

    Pamela R.

    United Kingdom United Kingdom

    wasn’t a bad ride overall, games are fun, payouts came thru alright... but had a bit of a hiccup when i needed help late night, live chat wasn’t up so had 2 wait till mornin... not a huge deal but yeah kinda annoying if u get stuck. just sayin, 24/7 support would def make this place tighter.

    1.0

    April 27, 2025

    Jake Thompson

    United Kingdom United Kingdom

    Spin and win casino is a nightmare. I made a deposit on Feb 15, 2025, and tried withdrawing my money, but it’s been over 40 days now, and they keep rejecting my requests for no reason! I’ve contacted support, but they just give me the runaround every time. So frustrating!
    Dislike
    Unhelpful customer support
    4.7

    September 15, 2024

    Isabella Brown

    United Kingdom United Kingdom

    As a UK resident who joined 72 hours ago, I was initially concerned after reading some reviews here while waiting for my payout to be processed. However, I report that my winnings were paid out within 24 hours, even on a Sunday! This site has all the popular slot games and emphasises responsible gambling. The live chat is instant, and the support team is very helpful. I have no complaints and would rate this site 5/5.
    5.0

    September 3, 2024

    Dilan O.

    United Kingdom United Kingdom

    I love! I won £500, and the payment was made through PayPal. The money is already in my bank account—so haaaaapppy!
    4.8

    July 24, 2024

    Meyer88

    United Kingdom United Kingdom

    the customer service at spin and win is exceptional. they handle inquiries quickly, go the extra mile to resolve issues, and are always polite and pleasant to interact with. unlike other slot sites where complaints often remain unresolved, spin and win is decent. i will be sticking with them from now on.
    Like
    quick and efficient handling of inquiries

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