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Play#Ad, 18+, GambleAware.org | Automatically credited upon deposit. Cancellation can be requested. First Deposi...t Only. Min. deposit: £10, max. Bonus £50. WR of 60x Bonus amount (Slots count 100% and any other game 10%) within 30 days. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies). Bonus must be claimed before using deposited funds. Welcome Bonus can only be claimed once every 72 hours across all Casinos. Full Bonus T&C Show more
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Slingo Casino is a site dedicated to the popular Slingo game and a selection of classic casino favourites. This review explores the unique offerings and the necessity of using a promo code to access exclusive deals. Learn if this casino is the right fit for you along with all the useful tips players might require during their interaction on the site.
Slingo Casino, launched in 2015 by SkillOnNet Ltd, is a popular online gambling hub for those looking for something new. The casino is all about the innovative Slingo game, which lets you potentially earn rewards while playing something different from traditional casino games.
Parent Company | Website Link | Head Office Address | CEO | Employee Count) |
---|---|---|---|---|
SkillOnNet Ltd | slingo.com | Office 1/3327, Quantum House, 75 Abate Rigord Street, Ta’ Xbiex XBX 1120, Malta | Michael Golembo | 501-1,000 |
There are a few reasons why Slingo Casino has been so successful. Firstly, the Slingo game itself is an entertaining genre that keeps players coming back for more. It offers fast-paced and stimulating gameplay that appeals to both casual players and existing customers. Secondly, the casino has a user-friendly interface that makes it easy for players to navigate and find their favourite games. Thirdly, Slingo Casino has loads of other casino games on offer, including slots, table games and live dealer options, so there’s a lot to choose from.
Finally, Slingo Casino is committed to keeping its players safe. It uses the latest security technology to protect player data and transactions.
When first visiting Slingo Casino, users are greeted with an inviting and user-friendly interface. The website’s design is modern, with a clear layout that makes it easy to use, even for new visitors. The homepage features a well-organised structure, with distinct sections for different types of games such as Slingo, Slots, Bingo, and Casino, which are easily accessible from the top navigation bar.
The user interface (UI) of Slingo Casino is visually appealing, with a cohesive colour scheme that balances bright, welcoming colours with readable text. The design makes sure that all essential information and game options are visible without overwhelming the user. The prominent call-to-action buttons, such as ‘Let’s Slingo’ and ‘Play It,’ are strategically placed to guide users through their gaming options efficiently.
The site has a handy menu accessible from the top bar that provides quick links to promotions, specific game categories and support pages. The search function is effective and allows users to find specific games quickly. While the existing categories and sub-categories are useful for sorting games, the inclusion of more advanced filtering options could make searches more efficient.
When it comes to loading speed, Slingo Casino performs well. Pages load quickly and transitions between different sections of the site are swift, allowing users to start playing their chosen games with minimal delay. The games are fully responsive and perform well on a variety of mobile devices.
Slingo Casino is easy to use and fun. The site is responsive and intuitive, which makes it a pleasure to play at.
Usability Facts:
Aspect | Evaluation |
---|---|
Ease of Navigation | Excellent – Intuitive menu and clear game categorisation |
Mobile Games Availability | Excellent – Fully optimised for mobile with responsive design |
Game Filters | Good – Functional but could benefit from more advanced options |
Search Function | Good – Effective but additional filters could improve usability |
Loading Speed | Excellent – Quick loading times and fast transitions |
UX and UI Rating | Excellent – Modern, user-friendly design with intuitive navigation |
The Slingo Casino website gets a 4.5 out of 5 for ease of use. The interface is responsive and user-friendly, with fast loading speeds and excellent mobile optimisation. The game filters are functional, but more advanced options would be a welcome improvement. Overall, Slingo Casino is designed to be intuitive enough for both new and regular players.
Slingo.com Casino operates under a licence issued by the Gambling Commission of Great Britain, a highly reputable regulatory body. The casino’s licence number is 39326. This licence requires Slingo to adhere to strict regulations and standards, providing a safe and fair site for its players. Additionally, the casino is operated by Skill On Net Ltd, a company registered in Malta under Reg. No. C50024, further boosting its credibility and compliance with international gaming standards.
The site is considered to be safe and reliable. It uses SSL encryption technology to protect users’ personal and financial information. This technology secures all transactions, including deposits and withdrawals. The casino has not been listed on any known blacklists, and there are no significant reports of risks or fraudulent activities associated with its operations.
Slingo Casino takes player safety and responsible play seriously. It offers various tools and resources to help players manage their gaming activities responsibly. These include deposit limits, self-exclusion tools, cooling-off periods, and self-assessment tests. The casino also supports several responsible gaming organisations such as BeGambleAware, GamCare, and GAMSTOP, providing players with additional support and resources to control their gaming habits.
Responsible Gaming Features:
Feature | Availability |
---|---|
Deposit Limits | Yes |
Responsible Gaming Seals | Yes |
Cooling-off Periods | Yes |
Self-exclusion Tools | Yes |
IT Security | High (SSL encryption) |
Protection of Minors | Yes |
Two-Factor Authentication | Yes |
I would rate security measures at Slingo Casino with 4.5 out of 5. The site offers a secure and regulated environment with a strong commitment to player safety and responsible gaming. The comprehensive responsible gaming tools and support systems in place allow players to maintain a safe and controlled playing atmosphere.
Slingo Casino offers a selection of rewarding promotions, including a generous Welcome Bonus, Daily Picks, Saver Spins and special events such as the Ultimate Summer of Music. While the current range of promotions may not be the widest in the market, Slingo Casino consistently updates quality bonus offers and seasonal promo packages to keep regular players happy. From deposit bonuses to free spins and exclusive concert tickets, there’s always something new for players to explore.
Slingo Casino’s welcome bonus is notably generous, providing new players with an attractive sign up offer. By making a first deposit, players can claim a 100% match bonus up to £100, accompanied by 50 FS on selected games.
This first deposit bonus comes with a minimum deposit requirement of £20. The wagering requirement for the welcome bonus is 30 times the total amount (deposit plus bonus), which is relatively competitive within the industry. Free spins winnings are also subject to wagering conditions before they can be withdrawn.
Players must enter the appropriate bonus code during the registration process to qualify for these offers. Slingo Casino’s welcome bonus is structured to provide significant value, with clear terms and limitations to maintain a fair gaming environment for all participants.
Bonus T&Cs: Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10, max. Bonus £50. WR of 60x Bonus amount (Slots count 100% and any other game 10%) within 30 days. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies). Bonus must be claimed before usage of deposited funds. Bonuses do not prevent withdrawing deposit balance. Welcome Bonus can only be claimed once every 72 hours across all Casinos.
Slingo Casino currently does not have a no-deposit bonus. For those seeking this type of promotion, regularly checking the no-deposit bonus page at Gamblizard is recommended as it may feature exclusive offers.
Despite the absence of a no-deposit bonus, Slingo Casino continually provides a range of promotional opportunities for its regular players through the Daily Picks section. This feature offers special deposit bonuses, free spins, and cash prizes every day, adding an element of surprise and reward to each visit. Players can explore the Daily Picks to find out the latest bonuses and offers, making each gaming session more rewarding.
Additionally, Slingo Casino offers Saver Spins packages, allowing players to purchase bonus rounds at a reduced cost on selected games. This approach supports extended gameplay at a lower expense. Keep an eye on the Daily Picks and emails from Slingo Casino for updates on these special offers.
The Ultimate Summer of Music Campaign at Slingo Casino offers players a chance to win VIP tickets to concerts by Pink, Robbie Williams, Bruce Springsteen, and Taylor Swift.
To take part, deposit £10 or more and use specific promo codes. For the Pink campaign, new players use ‘SlingoNow’ and returning players use ‘SlingoMe.’ For Robbie Williams, the codes are ‘SlingoBig’ for new players and ‘Slingo100’ for regulars. The Bruce Springsteen campaign uses ‘SlingoStar’ for newcomers and ‘Slingo120’ for existing customers. For Taylor Swift, the codes are ‘SlingoBurst’ for new players and ‘Slingo150’ for returning players.
Each deposit awards extra spins on popular slots like Big Bass Bonanza and Starburst. The minimum deposit is £10, with a wagering requirement of 60x the free spin winnings within 30 days. This promotion is exclusive to UK players and runs on specific dates for each concert.
Bonus T&Cs: Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10, max. Bonus £50. WR of 60x Bonus amount (Slots count 100% and any other game 10%) within 30 days. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies). Bonus must be claimed before usage of deposited funds. Bonuses do not prevent withdrawing deposit balance. Welcome Bonus can only be claimed once every 72 hours across all Casinos.
Spin the Prize Twister at Slingo Casino offers players the chance to win various prizes, including free spins and cash rewards, with a jackpot of £25,000 up for grabs. This promotion is available to all players who deposit into their account on Saturdays. After making a deposit, players must visit the Daily Picks section to claim their free spin. Each spin guarantees a win, adding an appealing element to weekend gaming.
Slingo Casino also features numerous tournaments, providing daily freerolls and buy-in options where players compete in live tournaments. To participate, simply select ‘Cashier’ upon logging in and navigate to the ‘Tournaments’ section in the left-hand menu. Players can join these tournaments by making a new deposit or using their existing balance to purchase spins. This structure maintains continuous participation and offers ample opportunities to win against other players.
Bonus T&Cs: Spin the Prize Twister is available once every Saturday upon making a successful deposit on that day. Bonuses do not prevent withdrawing deposit balance. Prize Twister awards a random prize of either Free Spins/Bonus/Cash.
I give Slingo Casino promotional offers a solid 4 out of 5. The variety and regular updates of bonuses, such as deposit matches and free spins, are commendable. The welcome bonus is generous, though the waiting time for bonus activation and wagering requirements can be cumbersome. Despite minor drawbacks, the quality and perks of the promotions make them worthwhile.
Slingo Casino’s loyalty system, known as ‘My Levels,’ provides players with a rewarding framework for earning benefits. The system is based on advancing through levels, offering players the opportunity to earn points and unlock bonuses by simply playing their favourite games.
‘My Levels’ programme begins with earning points through gameplay. Players accumulate points based on the number of spins or rounds they play and the amount they bet. Starting at the first level requires 125 points. As players gather more points, they progress to higher levels, unlocking greater rewards and bonuses along the way.
One notable aspect of the system is its progression structure; once a player reaches a new level, they cannot drop back down. This guarantees continuous advancement and a sense of achievement. Progress can be tracked via a progress bar displayed at the top of the ‘My Account’ page.
Slingo Casino offers a variety of bonuses and rewards through its loyalty plan. These include:
These rewards are designed to provide added value to the player’s gaming routine, recognising and rewarding loyalty.
While ‘My Levels’ scheme offers many benefits, it is essential to note that the welcome bonus comes with a relatively high wagering requirement. This may pose a challenge for some players, as fulfilling these requirements can be demanding. However, the loyalty system itself focuses more on regular gameplay and continuous rewards, making it an attractive feature for consistent players.
In my interaction with Slingo Casino’s loyalty system, I found it to be a well-thought-out and rewarding framework. The clear progression and the inability to drop levels make it motivating, and the variety of rewards adds an extra layer of appeal to playing regularly. The only minor drawback is the high wagering requirement on the welcome bonus. Overall, I rate the Slingo Casino ‘My Levels’ feature a solid 4 out of 5.
Slingo Casino offers a wide selection of slot and casino games, making it one of the most popular gaming sites in the UK. With more than 6,500 games, including slingo, bingo, slots, jackpots, and live casino options from renowned providers like NetEnt, Evolution, Red Tiger, and Play’n GO, there’s something for every type of player. The interface is user-friendly, allowing for easy browsing and selection of games.
Game Facts:
Game Type | Quantity | Most Popular Game |
---|---|---|
Slots | 5,500+ | Fluffy Favourites |
Jackpot Slots | 150+ | Snake Arena Dream Drop |
Megaways Slots | 250+ | Megaways Jack |
Slingo and Instant Games | 100+ | Scratch 7 Piggies 5,000 |
Live Casino and Table Games | 600+ | Bet On Poker By PlayTech |
Bingo Games | 15 | Varies |
With a comprehensive library of games and an intuitive interface, Slingo Casino provides a delightful setting for all players.
RTP Information and Free Play
At Slingo Casino, players can access information about the Return to Player (RTP) percentages for the available games. This information is clearly displayed within the rules of each game, enabling players to make informed decisions before placing wagers. The RTP indicates the average percentage of stakes that a game is expected to return to players over time, which can be a crucial factor when choosing which games to play.
Games with the Highest RTPs:
Game | Provider | RTP | Industry Standard RTP |
---|---|---|---|
1429 Uncharted Seas | Thunderkick | 98.60% | 96.00% |
Cash Stax | Barcrest | 94.12%-98.14% | 96.00% |
Win Sum Dim Sum | Games Global (Microgaming) | 96.28% | 96.00% |
Wild Orient | Games Global (Microgaming) | 97.00%-98.00% | 96.00% |
Starmania | NextGen | 97.87% | 96.00% |
Black Knight | Light & Wonder | 95.00%-97.75% | 96.00% |
Slingo Starburst | Slingo Originals | 96.50% | 95.00% |
Tutan’s Treasure | Slingo Originals | 92.89% – 96.47% | 95.00% |
Slingo Fire and Ice | Slingo Originals | 96.40% | 95.00% |
Red Hot Slingo | Slingo Originals | 96.33% | 95.00% |
Slingo Casino offers a ‘Practice’ mode for most of its games, allowing players to try them out without placing actual wagers. This mode provides an excellent opportunity for players to learn the gameplay, rules, and features of each game. It’s advisable for players to use the practice mode before switching to wagering, as it helps in understanding the game mechanics thoroughly. This practice mode is purely for learning without any financial implications.
Slingo Casino offers players an incredible collection of over 5,500 online slots. Members can explore a variety of themes, including Norse mythology, nature, action, and eerie asylum-inspired slots. The games are optimised for both desktop and mobile use, providing fast response times and glitch-free play.
Top Slot Games at Slingo.com:
Game | Provider | RTP | Release Date |
---|---|---|---|
Book of Dead | Play’n GO | 94.25%-96.21% | 14/01/2016 |
Legion Gold | Play’n GO | 94.23% | 09/02/2022 |
Club Tropicana | Pragmatic Play | 96.08% | 09/02/2023 |
Viking Runecraft 100 | Play’n GO | 96.20% | 14/12/2023 |
DJ Fox | Push Gaming | 96.28% | 14/12/2023 |
Reel King Mega | Red Tiger | 96.16% | 09/05/2019 |
Gem Crush | NetEnt | 96.10% | 12/12/2023 |
Dark Summoning | Hacksaw Gaming | 94.34% | 07/12/2023 |
Sugar Rush | Pragmatic Play | 95.50% | 30/06/2022 |
Jackpot slots offer players a chance to win substantial prizes, often reaching millions of pounds. With over 150 jackpot slots available, players can choose from various themes and types, including fixed and progressive jackpots. Progressive jackpots are particularly appealing as they grow over time, with no upper limit to the potential prize.
Top Jackpot Slots at Slingo Casino:
Game | Provider | RTP | Release Date |
---|---|---|---|
777 Strike | Red Tiger | 95.80% | 15/04/2021 |
Diamond Blitz | Red Tiger | 94.74% | 09/04/2020 |
Gods of Troy | Red Tiger | 95.74% | 18/08/2022 |
Eye of Horus Jackpot King | Blueprint | 93.20% | 06/11/2020 |
Spooky Carnival | Red Tiger | 95.68% | 26/10/2023 |
Ted Jackpot King | Blueprint | 93.02%-95.81% | 15/11/2019 |
Jackpot Raiders | Yggdrasil | 90.50% | 23/05/2019 |
Mars Attacks! | Blueprint | 96.44% | 14/12/2018 |
Wild Koi | Eyecon | 93.00% | 06/04/2023 |
Megaways slots at Slingo Casino are dynamic games featuring varying reel sizes, creating up to 117,649 ways to win. The casino offers over 250 Megaways slots, with themes including cultural motifs, heists, ancient history, dancing, fairy tales, and aliens.
Best Megaways Slots at Slingo Casino:
Game | Provider | RTP | Release Date |
---|---|---|---|
Blockchain Megaways | Booming Games | 96.50% | 26/05/2022 |
Atlantis Megaways | Yggdrasil | 96.10% | 02/11/2020 |
Max Megaways | Big Time Gaming | 96.37% | 21/09/2022 |
Morgana Megaways | iSoftBet | 95.98% | 26/08/2020 |
Payday Megaways | Relax Gaming | 95.18% | 25/02/2021 |
Risqué Megaways | Red Tiger | 95.73% | 16/06/2022 |
Gonzo’s Quest Megaways | Red Tiger | 95.77% | 23/07/2020 |
Astro Newts Megaways | Iron Dog Studio | 95.90% | 20/05/2021 |
Blazing Wilds Megaways | Pragmatic Play | 96.06% | 18/01/2024 |
Slingo Casino offers a wide collection of over 100 Slingo and Instant games. Slingo combines elements of slots, bingo, and table games, providing fast-paced gameplay. With themes ranging from classic scenarios to unique cultural settings, Slingo games appeal to various preferences. Instant games, including scratchcards, offer quick gameplay with immediate rewards.
Top Slingo and Instant Games at Slingo Casino:
Game | Provider | RTP | Release Date |
---|---|---|---|
Slingo Inca Trail | Slingo Originals | 95.36% | 26/05/2022 |
Slingo Da Vinci Diamonds | Slingo Originals | 96.20% | 24/06/2022 |
Slingo Space Invaders | Slingo Originals | 94.00% | 19/11/2023 |
Slingo Golden Envelope | Slingo Originals | 95.50% | 19/01/2023 |
Slingo Pirate’s Treasure | Slingo Originals | 94.22% | 15/05/2023 |
Eternal Wishes LuckyTap | Eyecon | 95.00% | 18/10/2023 |
Scratchy Big | Hacksaw Gaming | 59.00% | 30/09/2018 |
Chaos Crew Scratch | Hacksaw Gaming | 60.12% | 13/04/2021 |
Slingo Casino offers a collection of over 600 live casino and table games. Players can explore classics like roulette, blackjack, and baccarat, or try more unique options such as live game shows or online slots. The live casino features real dealers via video stream, adding authenticity to the gaming. Themes range from traditional to innovative, appealing to various interests and preferences. This blend of classic and contemporary options means there’s something for everyone.
Best Live Casino and Table Games at Slingo Casino:
Game | Provider | RTP | Release Date |
---|---|---|---|
Joker Poker | GVG | 96.07% | 15/05/2016 |
Three Card Poker | Evolution Gaming | 96.63% | 03/12/2018 |
Cash Collect Roulette | PlayTech | 97.29% | 20/12/2023 |
Gold Bar Roulette | QuickSpin | 97.10% | 02/09/2022 |
Live All Bets Blackjack | PlayTech | 96.10% – 99.46% | 03/10/2019 |
American Blackjack Turbo | GVG | 99.63% | 15/08/2016 |
Snakes and Ladders Live | Pragmatic Play | 96.30% | 24/05/2023 |
Jade Baccarat | PlayTech | 88.50% | 02/08/2023 |
Keno Deluxe | Realistic Gaming | 96.20% | 16/03/2023 |
Slingo Casino offers a limited selection of bingo games for players who love this classic game of chance. With a variety of themes, styles and gameplay options, Slingo Bingo is sure to appeal to all tastes. What’s more, players can choose from 90-ball, 80-ball, 75-ball or 30-ball bingo variations. The casino offers a total of 15 bingo games, including Drop Pots, Blossom Blast, Country Roads Bingo and Animingo.
Room Type | Available |
---|---|
90 Ball Bingo | ✔️ |
80 Ball Bingo | ✔️ |
75 Ball Bingo | ✔️ |
50 Ball Bingo | ❌ |
40 Ball Bingo | ❌ |
30 Ball Bingo | ✔️ |
Scratchcards | ✔️ |
Slingo | ✔️ |
I’d rate Slingo Casino’s game selection with a solid 4 out of 5. The fantastic collection of over 6,500 games, including slots, live casino and Slingo, offers plenty of choice for all types of players. The user-friendly interface and access to RTP information makes it easy to make decisions. One thing that slightly detracts from the appeal of Slingo Casino is the small number of bingo games. However, I would still recommend this site as a worthy online gaming resource.
Slingo Casino is fully accessible on smartphones and tablets, offering a streamlined interface for mobile users. The site is designed for compatibility with iOS and Android devices, providing a user-friendly design and easy navigation. By using the majority of smartphone or tablet devices, you can access Slingo’s games without sacrificing quality or performance. Most games are fully optimised for mobile play, providing high quality for players on mobile devices.
Slingo Casino offers dedicated apps for both iOS and Android. These apps offer a more integrated use, allowing players to access their favourite games directly from their home screens. The apps are available on the App Store and Google Play, and there’s also an option to download the Android app directly from the Slingo website if it’s unavailable on Google Play.
Here is a comparison of the Slingo Casino mobile apps:
iOS Casino App | Android Casino App |
---|---|
https://apps.apple.com/gb/app/the-official-slingo-app/id1559426269?platform=ipad | https://play.google.com/store/apps/details?id=com.slingo.www&hl=en_GB&gl=GB |
App Store Rating: 2.5 | Google Play Rating: 3.7 |
App Store Reviews: 19 Reviews | Google Play Reviews: 110 reviews |
Provider: Skill On Net Ltd | Provider: Skill On Net Ltd |
Size: 14.9 MB | Google Play Downloads: 10K+ |
Compatibility: Requires iOS 13.0 or later | Compatibility: Requires Android 8.0 or later |
Language: Multilingual | Language: Multilingual |
Version: 1.3 | Version: 70 |
Last Update: 14 May 2024 | Last Update: 2 May 2024 |
I’d rate the mobile optimisation at Slingo Casino a solid 5 out of 5. The mobile site loads quickly and operates well on mobile internet, providing a reliable gaming option for users. Most games are fully optimised, proving that Slingo Casino is perfect for mobile gameplay.
Slingo Casino offers a range of convenient deposit methods, making it easy for players to fund their accounts. Options include traditional debit cards and various e-wallets, facilitating hassle-free transactions. The minimum deposit amount is typically £10, with maximum amounts varying by method. What sets Slingo apart is its flexibility and the absence of fees on most deposit options.
Payment Methods and Fees:
Payment Method | Min Deposit | Processing Time | Fee |
---|---|---|---|
Debit Cards (MasterCard/Visa) | £10 | Instant | None |
Paysafecard | £10 | Instant | None |
PayPal | £10 | Instant | None |
Trustly | £10 | Instant | None |
Skrill | £20 | Instant | None |
Payz | £10 | Instant | None |
SOFORT | £10 | Instant | None |
Apple Pay | £10 | Instant | None |
I find the deposit options at Slingo Casino to be comprehensive and user-friendly. With a score of 4.5 out of 5, I appreciate the instant processing times and zero fees on most methods. My deposits, particularly via PayPal, were credited instantly, allowing me to play without delays. This efficiency makes Slingo a top choice for hassle-free gaming.
Slingo Casino offers various withdrawal methods to securely and efficiently accommodate UK players’ needs. With credit card transactions banned in the UK, alternatives such as e-wallets, online banking solutions, and debit cards are available. Prominent methods include PayPal, Trustly, and Skrill, as well as Visa and MasterCard debit cards.
Each method has specific minimum and maximum withdrawal limits. Generally, the minimum withdrawal amount is £10, though this can vary with the chosen method. For example, wire transfers often have a higher minimum due to associated costs. Withdrawal limits are typically set at several thousand pounds per transaction, suitable for casual and regular players. Most withdrawal methods at Slingo carry no charge, except for wire transfers under £500, which incur a £10 fee.
Withdrawal time at Slingo Casino varies by method:
Withdrawal Options Overview:
Payment Method | Min Withdrawal | Withdrawal Time | Fee |
---|---|---|---|
PayPal | £10 | 24 hours | None |
Trustly | £10 | 2-5 days | None |
Skrill | £20 | 24 hours | None |
Wire Transfer | £50 | 2-7 days | £10 for amounts under £500 |
Debit Cards (Visa/MasterCard) | £10 | 2-5 days | None |
If you face delays or problems with your withdrawal:
Slingo Casino operates a Closed-Loop transaction process. If the deposit method does not support withdrawals, they will require full verification of an alternative method that belongs to you before they process your withdrawal.
Withdrawal at Slingo Casino earns a solid 4 out of 5. The options provided are effective for quick and secure transactions. I’ve found PayPal withdrawals to be extremely quick, often seeing funds reflect within just a few hours of initiating the process. This promptness bolsters my trust in Slingo’s transaction handling and significantly supports overall satisfaction with their service.
At Slingo Casino, the Know Your Customer (KYC) process is an important step for all players before they can start playing or make a withdrawal. This verification process helps to protect both the player and the casino following regulatory requirements.
To successfully verify an account at Slingo Casino, players must provide several types of documentation:
In certain cases, players may also be required to provide documentation that substantiates the source of their funds. This could include bank statements or payslips to verify that the money used for gambling comes from legitimate means.
The verification process at Slingo Casino involves several key steps:
Players are expected to keep all documents clear and legible, as failure to provide satisfactory documentation may result in longer verification times or even account suspension.
If there are any problems during the verification process, players can reach the Slingo Casino support team via a special email address provided on the casino’s website. To speed up the resolution process, it’s a good idea to include your User ID and a brief description of the problem.
Slingo Casino offers a comprehensive customer support system designed to assist players with various issues and inquiries. Players can contact the support team through multiple channels, providing them with the help they need promptly:
Slingo Casino does not offer phone support, and there are no indications of support through messenger apps like WhatsApp or Facebook Messenger. The live chat is available to registered users only, and unregistered users cannot access this feature. The support team operates with specified hours, providing adequate coverage throughout the day.
Support Methods and Response Times:
Support Method | Availability Hours | Average Response Time |
---|---|---|
Live Chat | 06:00-00:00 GMT | Instant to 10 minutes |
24/7 | 1-3 hours | |
Contact Form | 24/7 | 3-5 hours |
FAQ Section | 24/7 | Immediate (self-service) |
Phone | Not available | Not available |
I rate Slingo Casino’s customer support system a 4 out of 5 for its convenience and effectiveness. The live chat was particularly useful when setting limits on my account, with swift and helpful responses. While the lack of phone support and messenger options slightly detracts from the overall convenience, the available channels cover most needs effectively. Extending the hours of live chat availability and its accessibility to non-registrants would greatly improve the service.
After analysing 100 player reviews and comments from Sitejabber, Casino Guru, and Trustpilot, Slingo Casino presents a mixed picture. With 52 positive user comments, 35 negative, and 13 neutral, opinions vary. Player ratings are rather low, with Sitejabber rating Slingo Casino 1.5 out of 5 based on 35 reviews and Trustpilot giving a more satisfactory 2.9 out of 5 rating based on 1,680 reviews. This analysis highlights the casino’s strengths and areas needing improvement.
Based on user reviews, 52% of the feedback from players is positive, highlighting various aspects of the casino that contribute to a favourable gaming environment. The reviews underscore the large selection of games, great bonuses and promotions, and user-friendly interface as key advantages of Slingo Casino.
Examples of comments:
Andrew: “Great choice of games and will be coming back.”
Mark: “100% legit. Don’t worry and enjoy the unbelievable range of slots and glitch-free screen changes and YES they do payout withdrawals 👍”
TJ: “Easy to navigate. Good choice of games. Good promotions.”
Calum: “The site really easy to use with a massive range of games that most sites don’t have…”
Examples of comments:
Laur: “Brilliant site… Offer free spins and rewards. Thank you for reply Slingo – I mean I am open for more rewards hehe :)”
Daniel: “It’s got amazing selection and offers good promotions but never actual free bonuses.”
Examples of comments:
Julie C.: “I absolutely love this site. Well done to whoever designed it! It is very simple to use, slot screens are a reasonable size for my failing eyesight, there are no distracting, flashing animations, other than on the game your playing. I am prone to migraines so this is so much easier on the eye and it makes for a more relaxing game. Although the site is very simple to navigate, it is still very comprehensive, giving easy access to all the information you are likely to need, There are so many games to choose from. Just one small suggestion Mr Slingo. If you can put the slot listing in alphabetical order, your site would be just perfect.”
Annette Bell: “It’s easy to find everything, enjoyable to play and has lots of great bonuses.”
While Slingo Casino receives a fair share of positive feedback, several users highlight significant issues that need addressing. Here are the most common disadvantages as noted by players.
Examples of comments:
Danielle: “I have currently been waiting a total of 16 hours for my withdrawal and customer service are not helpful. My account is fully verified so there’s no way that these ‘checks’ take this long… With most other casinos offering faster withdrawals within a few hours I feel slingo is really outdated. If you’re considering using these I would stick to the other popular casinos where you don’t have to chase to actually get your wins. I will update my review when I receive my withdrawal so you can see how long it really takes because regardless of what slingo says it’s anything but fast!”
Bonafit: “The site is decent, but withdrawal time gets worse each time + no live chat (only bot). Used to get withdrawals within 1-2 hours upon requesting – now I’m still waiting after 12 hours and cannot reach out to anyone. Will update when I get my withdrawals. Update: I managed to speak to someone via their live chat function last night and they have promised to escalate this and told me to wait “a few more hours”. Woke up this morning i.e. 28 hours upon requesting the withdrawal, still nothing.”
Examples of comments:
Safiyah Sullivan: “I had a small win last night, was shown an error message saying I couldn’t withdraw with active bonus on my account (£1.55), site wouldn’t allow me to manually remove bonus, contacted customer service and they told me clear history, cache etc. Did that then STILL couldn’t remove the bonus, tried to withdraw and was told I had an incomplete game. Attempted to open said about 15 times and for some strange reason it’s the only game on the site that won’t load. I believe this has been done purposely in an attempt to not allow me to withdraw my winnings. Customer service chat is absolutely ridiculous. Considering closing the account to get my money as I’m sick of waiting hours and hours for a response.”
Gail: “Am waiting for a withdrawal. And nobody from customer support want help. It’s a joke and the robot is useless. Am not happy with this site. Have money pending withdrawal and can’t speak to anyone regarding this.”
Examples of comments:
Liannypanny: “please AVOID this site like the plague total SCAM deposited £50 they didn’t credit it to my account tried resolving on their chat – useless!.. After investigation they claimed there was no deposit made even though I had sent them proof of transaction from my bank multiple times then they said the deposit was made on a different date to the receipt I showed them absolutely laughable so I am now £50 out of pocket which they stole from me”
Nathan J.: “Do not apply for a deposit bonus with this site, I signed up and deposited £50 and received a £50 bonus. This bonus can only be used on a select few slots. I got my balance up to £460 without touching the bonus money only to find out I can’t withdraw my money due to an active bonus which can’t even be removed off your account. They expect £1500 in wagering just for a £50 bonus which is pretty impossible since you can only gain towards your wagering on the slots they allow you to play where the RTP’s are fairly low. Safe to say I have closed my account and will never touch this vile site again.”
Based on player feedback, Slingo Casino scores a 3.7 out of 5. While the site offers customers many games, great bonuses and a user-friendly interface, significant issues such as slow withdrawal processes and unresponsive customer service impact overall satisfaction. Brand representatives frequently interact with customers on Trustpilot to address concerns and feedback, which mitigates player dissatisfaction somewhat, but highlights the need for further improvements in service effectiveness.
Slingo.com offers a unique mix of Slingo games and traditional casino options, making it an appealing choice for players looking for something different. Its user-friendly interface and fast loading times contribute to a pleasant gaming atmosphere. However, the site could benefit from more advanced game filters and an expansion of its bingo offerings.
The variety of promotional offers and loyalty rewards are substantial, though some bonuses come with high wagering requirements. Slingo Casino is ideal for players who appreciate a mix of innovative Slingo games and a wide range of other casino options. It’s particularly suitable for those who value security and responsive customer support.
Highlights
To find out the wagering requirements for a bonus and track progress, navigate to the ‘Cashier’ section in the side menu, then go to the ‘Active Bonuses’ section. Wagering requirements can vary between offers, so it’s advisable to review the ‘Bonus Policy’ to avoid confusion and understand the specific terms associated with each bonus.
To receive the reward offered with your deposit, always deposit through the Daily Pick or use the required bonus code. For exclusive offers, either with a deposit or for free, the reward will be credited to your account once claimed from the ‘Rewards’ section of the side menu. If you cannot access your reward or your account has not been credited, contact Customer Support for assistance. Following these steps is important to make sure you receive the rewards associated with your deposits. If any issues arise, the support team is available to help resolve them promptly. Always check each promotion’s terms and conditions to understand eligibility requirements.
If a game is stuck, there are several steps to try. First, clear cookies and cache in your browser. If that doesn’t work, try switching to a different browser or device. On Windows, you can close the game using Task Manager by pressing CTRL + ALT + DEL, selecting ‘Start Task Manager,’ and ending the task. For Mac users, use Activity Monitor to close the software. Rest assured that when you log back into the casino, your game and funds will be just as you left them. If these steps don’t help, consider contacting support for further assistance.
Bonus credit points and tournament points serve different purposes in the gaming context. Bonus credit points accumulate when a player receives a Free Spins Round during a session. After the Free Spins Round concludes, the bonus credits are multiplied by the game’s denomination and coin value, if applicable, to determine the total win for that round. On the other hand, tournament points are used to determine a player’s rank on the leaderboard. While bonus credit points directly influence the win-outcome of the Free Spins Round, tournament points reflect a player’s position in competitive rankings, providing a performance measure relative to other participants.
If you receive an error message indicating that you have exceeded your deposit limits and are unsure of what those limits are, this might be due to Loss Limits applied to your account under the Responsible Gaming Policy. The remaining deposit amount should be visible after selecting a payment method on the ‘Cashier’ page in the side menu. If uncertainty persists, checking with the Customer Support team can provide clarity. Additionally, contact your Payment Method Provider to verify if they have imposed any deposit limits for online casinos on your account.
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