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Robin Hood Bingo promises a colourful and entertaining online gambling action, but does it truly steal the show when it comes to bingo? This review will dive deep into the variety of games available, the efficiency of payment methods, the quality of customer support, and the overall usability of the site, providing a balanced look at both the highs and lows of playing here. Here, you’ll find a detailed analysis to help you decide if Robin Hood Bingo is your next go-to gaming spot.
Robin Hood Bingo, introduced in 2012, is operated by Broadway Gaming Ireland DF Limited, a component of the John O’Reilly. Notably, Rank Digital Services owns Robin Hood Bingo and manages several related sites.
First of all, it’s important to recognise that Robin Hood Bingo adheres to the familiar formulas established by its predecessors, including those previously associated with 888 Holdings UK. This adherence promotes continuity for current players, though the site has seen few significant updates or innovations since its inception. Unfortunately, for those in search of the latest features and innovations in online gambling, Robin Hood Bingo may come across as somewhat dated.
Company information:
Parent Company Name | Rank Digital Services |
---|---|
Website | https://www.robinhoodbingo.com/ |
Head Office | Suite 3, Second Floor, Icom House, 1/5 Irish Town, Gibraltar, GX11 1AA |
CEO | John O’Reilly |
Company size/Employees | 5,001-10,000 employees |
Robin Hood Bingo sets itself apart with a playful theme based on the legendary figure of Robin Hood. Although this concept doesn’t quite carry through the website, the theme is barely noticeable at all, aside from the website’s logo, which reminds players of it.
The website’s design is marked by combining blues, whites, and greens, creating a visually calming effect. The main highlight of the homepage is a prominent promotional banner, though it contributes little to the overall Robin Hood motif. Exploring the website is facilitated by a clear menu at the top of the page, making it easy to access various game categories such as Bingo Games and Casino Games, among others. You can also find quick links for certain games near the website’s footer. Once you register, you will also access the sidebar with all the links.
Performance-wise, Robin Hood Bingo stands prominent due to rapid page loading, indicating high-quality software designed for efficient performance, which benefits those with strong internet connections.
The selection of games is rather nice, featuring numerous bingo rooms and a wide array of slot games. This bingo site truly seems to live up to its name. Sadly, access to the full game library is limited until after user login, a barrier that may discourage newcomers from fully exploring the site. While there is a search bar that works well for those who know what they’re looking for, the absence of a provider filter may be a drawback for those with preferences for certain game developers or those who prefer to sort games by popularity.
Further enriching the content, the site includes a blog providing updates and educational content, adding value beyond gaming. The mobile version of Robin Hood Bingo is notably well-executed, with dedicated apps that strongly focus on mobile access, accommodating users who prefer playing on mobile devices.
Here is a detailed evaluation of the usability aspects of Robin Hood Bingo:
Aspect | Evaluation |
---|---|
Ease of Navigation | User-friendly with simple dropdown menus. |
Mobile Games Availability | Excellent, with full functionality on apps and mobile sites. |
Game Filters | Lacking provider filters could improve navigability. |
Search Function | Efficient but requires specific search terms to be effective. |
Loading Speed | Very fast and lag-free. |
UX and UI Rating | Good; intuitive layout, but could integrate theme more fully. |
Robin Hood Bingo presents a user-friendly design and quick-loading pages alongside a broad game variety, earning it a rating of 4,5 out of 5. The main criticisms lie in its uneven thematic execution and a navigation system that could benefit from the refinement in-game search and sorting features. These areas, if improved, could bolster the site’s utility without compromising its accessible character.
Robin Hood Bingo is regulated by the Gambling Commission in Great Britain, certifying compliance under license number 58267. This license specifically covers Remote Bingo, Remote Casino, and Remote Gambling Software, establishing a framework of legal and ethical guidelines that the website must adhere to. Such regulation is crucial for maintaining fair play and secure operations, reinforcing the brand’s commitment to legality and safety.
Security aspect information:
SSL encryption | 128-bit |
---|---|
Deposit Limits | Yes |
Activity Limitations | Yes |
Self Exclusion | Yes |
Protection of Minors | Yes |
Problem Gambling Organisations | BeGambleAware, GAMSTOP, GamCare, Gambling Therapy, National Gambling Helpline, GamCare Forums and Chatrooms, The National Gambling Treatment Service |
IT-Security | E1 |
Firewall | Yes |
Anti Money Laundering | Source of funds and identity verification |
The safety and reliability of Robin Hood Bingo are underpinned by its comprehensive Responsible Gambling page, which is easy to navigate and well-organised. Players have access to several tools aimed at fostering responsible gaming habits. For instance, the site offers a self-assessment test to help users gauge their gambling behaviour and provides Activity Statements to monitor spending and time spent on games. Features like Game Time Reminders and Deposit Limits help players maintain control over their gaming activities, while the ‘Take a Break’ option allows for temporary self-exclusion to prevent gambling-related issues.
In terms of protecting minors, Robin Hood Bingo takes a firm stance against underage gambling. The site advises users to employ filtering services like Net Nanny or Gamban if their devices are shared with minors. For those seeking more drastic measures, options for self-exclusion through the website or Gamban are available, reflecting the site’s dedication to preventing gambling addiction.
Additional support is provided through affiliations with organisations such as BeGambleAware, GAMSTOP, GamCare, Gambling Therapy, and the National Gambling Helpline, which offer further resources and support networks for players needing assistance. Robin Hood Bingo also guides players on how to limit gambling-related content on social media. It offers advice on using financial services that block gambling transactions, showing a holistic approach to responsible gambling.
On the cybersecurity front, Robin Hood Bingo employs SSL encryption to protect user data and transactions. This encryption makes sure that personal and financial information remains safeguarded against unauthorised access, contributing to a secure gaming environment.
After thoroughly reviewing Robin Hood Bingo, I am pleased by its robust commitment to player safety and responsible gaming. The bingo site not only adheres to regulatory standards but goes beyond compliance to guarantee a secure and supportive environment for its users. With its proactive measures in cybersecurity and player protection, I rate Robin Hood Bingo 4.5 out of 5. This score reflects a high level of trust and reliability, making it a commendable choice for players seeking a safe online gamble.
Before launching the games at Robin Hood Bingo, it’s smart to get familiar with its Terms and Conditions (T&Cs). These set the stage for understanding your rights and requirements as a player. Here’s a breakdown of some key points you should know:
Signing up to play at Robin Hood Bingo is easy, taking less than a minute to complete. Here’s a detailed guide based on my personal registration process:
Click on the pink ‘Join Now’ button to open the sign-up form.
You’ll need to input your name, date of birth, and address.
Choose your username and password. Make sure your password is strong to secure your account.
Before proceeding, you’ll need to accept the site’s terms and policies by ticking the appropriate checkbox.
Once you’ve filled out all necessary fields, submit your registration.
Look for a confirmation email from Robin Hood Bingo and follow the link inside to activate your account.
Some players might be immediately verified through the information provided. However, if additional verification is needed, you may be asked to submit documents like a passport, utility bills, bank statements, or your driver’s license.
After you’ve registered, consider the following tips to make your time at Robin Hood Bingo easier:
Robin Hood Bingo provides a range of attractive bonuses designed to welcome new players and keep regulars busy. From generous initial deposit rewards to ongoing promotions that provide both cash deals and fun prizes, the online bingo will have something for you to look forward to.
Robin Hood Bingo rolls out the red carpet for new players with its Welcome Promotion. To be eligible, newcomers must make an initial deposit of at least £10. This offer, intended to greet new users warmly, provides a 100% bingo bonus that can go up to £200, plus an additional 50 spins. These spins are specifically for use on two games: Shaman’s Dream and Stampede.
The mechanics of the bonus are as simple as they get. The bingo bonus reaches its cap at £200, regardless of the deposit beyond the minimum requirement. The 50 spins are distributed as two vouchers, each offering 25 free spins, claimable over two consecutive days. Players must use these spins within three days once they’re granted.
One thing to keep in mind is the wagering requirements. The bingo bonus must be wagered four times the bonus amount. As for the game bonus, which arises from the free spins winnings, players face a heftier wagering requirement of 35 times the winnings amount. This structure guarantees that while the bonuses are generous, they come with commitments that require a player’s attention and dedication to meet.
Robin Hood Bingo continues beyond the welcome mat. They extend various ongoing promotions that cover a lot of reward types. The ‘Refer a Friend’ program is particularly community-oriented, offering players £10 for each friend (up to 15 per month) who signs up and makes a deposit. For those with a competitive spirit, the bingo site’s offers several jackpot games. These include the monthly £200k ‘Sure Win’ game, where every participant wins something, the ‘Payday Bingo’ with a £10k jackpot, and the ‘Lucky Penny’ game, which boasts a £5,000 jackpot.
The ‘Party Promotions’ and ‘Prize Wheel’ also inject fun and surprise. Party Promotions provide opportunities to win physical prizes like a TV, while the Prize Wheel, filled by playing games, offers one of 12 entertaining rewards upon a spin.
It’s important to note that Robin Hood Bingo does not offer a no-deposit bonus. Players interested in bonuses without upfront payments will need to look elsewhere or utilise the Welcome Promotion and other available offers.
Robin Hood Bingo introduces an additional layer to its promotions through the concept of Pending Vouchers and Pending Free Spins. These offers provide players with potential bonuses that become active under certain conditions. These bonuses are unlocked upon meeting specific requirements, such as wagering a predetermined amount from their real money deposits or fund balance.
Here’s how it works: When a player receives a Pending Voucher or Pending Free Spin, it’s added to their account but remains inactive until they wager a required amount of real money.
Additionally, each Pending Voucher and Free Spin comes with an expiration date. Players need to act within this timeframe; otherwise, these offers expire, are removed from the account and are no longer available for use.
Winnings from these activated bonuses are credited either to the player’s cash balance or bonus balance, depending on the specific promotion’s rules.
Robin Hood Bingo’s approach to bonuses provides a clear motivation for new and returning players with its simple yet generous welcome offer and an array of appealing ongoing promotions. The bingo site creates an environment that rewards loyalty, though the high wagering requirements might require a significant investment of time and funds to meet. With the inclusion of Pending Vouchers, Robin Hood Bingo diversifies its promotional offerings and encourages more active and strategic participation from its players. On balance, considering the variety and appeal of the promotions coupled with the demands they impose, I’d rate the overall bonus list at Robin Hood Bingo as 4 out of 5. This score reflects a robust promotional scheme that, while attractive, could improve by offering more accessible terms for the casual player.
Robin Hood Bingo introduces a loyalty program created to keep players motivated through a system known as “Loyalty Points,” which are accrued by participating in various activities. These points are obtained by purchasing bingo cards, playing games in bingo chat rooms, and participating in promotional events. However, they are primarily intended for bingo and not for instant games (IG).
Players can convert these points into bonus funds via the ‘My Account’ page, where every 1,000 points equate to £1 of bonus cash. The system is designed through gameplay and interaction with the bingo site’s community activities, such as social media interaction, including inviting friends or following the brand on platforms like Facebook and Twitter.
Additionally, Robin Hood Bingo has implemented a tiered rewards system called Royal Perks, which comprises six levels that offer progressively valuable benefits. As players move up these tiers, they unlock superior bonuses and access exclusive promotions. Entry to the higher tiers and VIP status depends on the frequency of play and the size of deposits, with top-tier members having access to exclusive games and personalised promotions.
While the loyalty structure at Robin Hood Bingo is designed to be involved and provides a clear path for reward accumulation, it doesn’t offer the full ladder program package. From an analytical perspective, the program rates well in structure but suggests room for improvement in the rewards’ substantiality. Based on my interaction with the VIP program and its offerings, I would rate it a solid 4 out of 5. Overall, the program is adequately constructed for dedicated players but could benefit from adjustments to improve the real benefits for the participants.
Robin Hood Bingo presents a small range of gaming options that cater primarily to slot fans and, obviously – bingo, boasting over 400 games in its library. Despite a somewhat limited array of providers compared to its competitors, with notable names like Eyecon, Big Time Gaming, and Quickspin making the list, the selection remains robust for those particular about their slots.
Here’s a quick overview of the game types and popular offerings at Robin Hood Bingo:
Game Type | Quantity | Most Popular Game |
---|---|---|
Slots | 400+ | Big Bass Splash |
Scratchcards | Around 10 | Gold Rush |
Bingo | 20+ | Free Bingo Rooms |
The layout of Robin Hood Bingo’s website facilitates easy navigation, which is crucial for players looking to switch between game types effortlessly. A prominent tab at the top of the homepage leads players directly to their desired game categories—be it bingo or slots—with dropdown arrows further making moving around game variations easier.
However, a notable downside is the absence of a provider filter and the fact that games aren’t sorted by popularity, which might challenge players unfamiliar with the offerings or seeking popular choices. While handy, the site’s search bar is best used by those who know exactly what they’re looking for due to the lack of sorting functionalities.
Players can expect a solid performance across devices, with slots and other games optimised for both mobile and desktop play. The bingo website allows for playing select games in free mode or for real money, accommodating both new players wanting to test the waters and seasoned gamblers. Furthermore, Robin Hood Bingo offers mobile-only bingo games, letting players to play on-the-go with ease.
An advantageous feature for both new and existing players is the inclusion of a FAQ and rulebook specific to each game type available on the website. These resources offer valuable tips on how to play and can significantly improve the gamble by helping players understand game mechanics and strategies better.
One of Robin Hood Bingo’s notable drawbacks, however, is the absence of table and live dealer games. This can be a significant limitation for players looking for comprehensive casino features. This lack narrows the appeal for those who prefer the atmosphere of live-action games like blackjack, roulette, or poker.
Robin Hood Bingo maintains transparency regarding game fairness and expected payouts. The Return to Player (RTP) rates are commendably high, with general casino games offering a minimum RTP of 90%, and bingo games ranging between 65% and 100%. For those interested, detailed RTP statistics for all games are available in the Terms & Conditions section, providing an in-depth look at potential winnings.
For those interested in delving deeper into the specifics of each game type, the following sections will provide detailed insights into what each category has to offer.
Robin Hood Bingo features a solid collection of over 400 slot games, ranging from traditional classics to advanced video slots. This variety includes megaways and jackpot games, offering numerous gambling options.
Here’s a closer look at some of the standout slots available at Robin Hood Bingo:
Game Title | Game Developer | RTP (%) |
---|---|---|
Autumn Gold | Eyecon | 95.41% |
Action Bank | Barcrest | 95.16% |
Big Bass Splash | Pragmatic Play | 94.60% |
Queens of Ra: POWER COMBO | All For One Studios | 94.20% |
Immortal Romance | Microgaming | 94.12% |
9 Masks of Fire | Gameburger Studios | 94.06% |
Cash ‘N Riches Megaways | Triple Edge Studios | 94.02% |
Gold Blitz | Fortune Factory | 94.00% |
Shaman’s Dream | Eyecon | 93.36% |
Temple of Iris | Eyecon | 93.36% |
Robin Hood Bingo includes a small but intriguing array of around 10 scratchcard games. These quick-play options provide a refreshing break from the standard slot and bingo games, adding extra fun to the overall gaming landscape. With their instant-reward nature, these scratchcards are perfect for those seeking a brief yet appealing diversion.
Below is an insightful glance at the top scratchcard games hosted by Robin Hood Bingo:
Game Title | Game Developer | RTP (%) |
---|---|---|
Scratch Gorilla Go Wild | NextGen Gaming | 95.53% |
Gold Rush | Pragmatic Play | 94.50% |
Diamond Strike | Pragmatic Play | 94.16% |
Casino Scratch | G.Games | 92.00% |
Noughts & Crosses | Eyecon | 90.08% |
Dr. Scratchwell | PariPlay | 89.01% |
Bingo Games at Robin Hood Bingo
Robin Hood Bingo embraces its namesake with various bingo rooms that would make any fan of the legendary outlaw feel at home. The bingo site offers more than 20 bingo rooms, each designed to cater to different playstyles and session preferences, with clear nods to its thematic roots.
The selection of bingo games at Robin Hood Bingo includes several popular formats, such as 90 Ball, 75 Ball, 52 Ball, Swedish Bingo, and Slingo Bingo, so there’s something for every bingo enthusiast. The diversity in game types is matched by detailed game rooms where each session’s specifics, like bet range and the number of participants, are readily accessible. This level of detail extends to showing how many players are currently in a game and the time until the next session starts, making it easy for players to plan their gamble.
The backbone of Robin Hood Bingo’s game offerings is the renowned Dragonfish software, known for its reliability and user-friendly interface. This software makes games run smoothly, and the bingo action is as fun as it is fair. Additionally, recognising the growing trend towards mobile gaming, Robin Hood Bingo also offers a quick link to mobile bingo, allowing players to play their favourite games with no issues on their handheld devices.
Robin Hood Bingo also accommodates players looking for no-cost options with free bingo rooms. These rooms are especially welcoming for new players or those who have recently made a deposit, providing a friendly environment in which one can play bingo without financial commitment.
Bingo room availability:
Type | Availability |
---|---|
90-ball Bingo | ✔️ |
80-ball Bingo | ✔️ |
75-ball Bingo | ✔️ |
52 Ball Bingo | ✔️ |
30-ball Bingo | ✔️ |
Swedish Bingo | ✔️ |
Slingo Bingo | ✔️ |
I’d rate Robin Hood Bingo’s game variety and interface a 3,5 out of 5. The selection of bingo and slot games is solid, offering plenty to keep players entertained. However, the interface, though user-friendly, lacks some modern features like a provider filter, which could make browsing and finding specific games easier. Overall, it’s a decent bingo site that does the job, but there’s definite room for improvement in making the site more customisable for users.
Robin Hood Bingo did everything in their power so that players can play their favourite games on various devices, including smartphones and tablets. The site has a responsive design that works as intended on different screen sizes, making it easy to play, be it on a computer, phone, or tablet. The mobile website is user-friendly and provides a simplistic gamble, much like the desktop version.
The online bingo supports major web browsers like Chrome, Safari, Firefox, and Edge. With such compatibility, players can access the site from virtually any device without issues. With most slots now using HTML5 technology, the transition from desktop to mobile is flawless.
As an alternative to its mobile browser version, Robin Hood Bingo has dedicated apps for iOS and Android devices, regularly updated to offer optimal performance. However, while the site claims to have an iOS app, I couldn’t locate it during my testing. The Android app, on the other hand, was easy to find and install. These apps mirror the features of the desktop site, providing a full range of games and functionalities.
Android app information:
Robin Hood Bingo Android App | https://play.google.com/store/apps/details?id=com.robinhoodbingo |
---|---|
Android App Rating | 4.4* |
Android App Reviews | 39 Reviews |
Android App Installs | 1K+ |
Provider | Daub Alderney Ltd |
Last Update | 4 March, 2024 |
Compatibility | Android 12 or later |
Robin Hood Bingo significantly emphasises mobile gaming, even dedicating a specific section for mobile users. This focus is evident in the fluid gameplay and quick load times I encountered during the mobile play.
Using the mobile site and app was a pleasure. The intuitive layout makes switching between different games and sections easy on a multitude of devices. Both options were equally satisfying, with games loading quickly even on mobile internet, highlighting the site’s optimisation. Robin Hood Bingo provides a high-quality mobile gamble, further improved by the Android app. While the lack of an accessible iOS app is a drawback, the overall mobile performance remains strong. I would rate the mobile accessibility and performance at Robin Hood Bingo a 4 out of 5, reflecting the excellent mobile site and Android app, tempered by the unverified iOS app availability.
Robin Hood Bingo provides a simple and convenient set of payment methods to make sure that players can fund their accounts easily. The available options include debit cards, PayPal, and Apple Pay. While the selection is not too big, it covers the most commonly used methods, and with that, most players can make deposits without hassle.
The minimum deposit amount is set at £10, making it accessible for both casual and regular players. All deposit methods process transactions instantly and do not incur any additional fees, which is a significant advantage compared to many other online gambling websites that often charge for certain payment methods.
Deposit method information:
Deposit Method | Min. Deposit | Commission Fees | Speed of Deposit Processing |
---|---|---|---|
Visa | £10 | No fee | Instant |
MasterCard | £10 | No fee | Instant |
PayPal | £10 | No fee | Instant |
Apple Pay | £10 | No fee | Instant |
Wire Transfer | £10 | No fee | Instant |
Depositing funds into your Robin Hood Bingo account is easy. After logging in, head to the ‘My Account’ section and select ‘Deposit.’ Choose your preferred payment method from the list, enter the amount you wish to deposit (keeping in mind the minimum requirement of £10), and follow the prompts to complete the transaction. Funds should appear in your account immediately, allowing you to start playing right away.
Robin Hood Bingo makes depositing funds easy and quick, with a selection of popular payment methods and no extra fees, so players can get started without any delays. The absence of fees makes it cost-effective, but the limited number of e-wallet options might be a drawback for some users who prefer more variety. However, the inclusion of PayPal and Apple Pay keeps a level of convenience that many players will appreciate. Overall, I would rate the brand’s deposit process a solid 4 out of 5. This rating reflects the efficiency and simplicity of the system, with room for minor adjustments, such as adding more e-wallet options to cater to a broader audience.
Robin Hood Bingo follows up its efficient deposit process with a clear and simple withdrawal system. The minimum withdrawal amount is set at £10, aligning with the minimum deposit, which keeps things simple for players. However, it’s worth noting that the website only supports a few withdrawal methods and could benefit from adding more e-wallet options to its roster.
The method used to pay out requested amounts depends on the payment methods previously used for deposits. Your withdrawal will be processed back to the original deposit method up to the amount deposited (the Transaction Balance). For example, if you deposited a total of £250 and requested a withdrawal of £450, £250 will be refunded to your original deposit method, and the remaining £200 (the Remaining Withdrawal Balance) will be paid using another available method.
Important note: Due to regulations on their side, the Mastercard method may not support direct withdrawals. This means that while deposits can be made with Mastercard debit cards, the online bingo will need to process withdrawals via alternative methods.
Withdrawal method information:
Cashout Method | Min. Withdrawal | Commission Fees | Withdrawal Processing Speed (Total) |
---|---|---|---|
Visa | £10 | No fee | 4-7 business days |
PayPal | £10 | No fee | 4-5 business days |
Apple Pay | £10 | No fee | 4-7 business days |
Wire Transfer | £10 | No fee | 7-10 business days |
Withdrawing funds from Robin Hood Bingo is simple. Start by logging into your account and head to the ‘My Account’ section. Select ‘Withdraw,’ choose the desired amount of £10+, and confirm the withdrawal method. Follow the prompts to complete your request. Always double-check that your withdrawal method aligns with your deposit method to avoid complications.
Robin Hood Bingo does not impose any fees on withdrawals, which is a positive aspect for players looking to cash out their winnings. However, the withdrawal processing time can be lengthy. The overall time frame, including a pending period of 2 business days, can extend from 5 to 10 days, depending on the method used. This extended waiting period is notably longer than many other online casinos, which could be a significant drawback for players seeking quick access to their funds.
Robin Hood Bingo provides a user-friendly withdrawal process, although the limited options and lengthy processing times are notable drawbacks. The absence of fees is a positive, but the overall process would benefit from faster processing and more broad withdrawal methods. Keeping all this info in mind, I would rate it a 3.5 out of 5. The ease of use is commendable, but improvements in speed and variety could elevate the convenience further.
Robin Hood Bingo provides several ways for players to reach out to their support team, making it convenient for players to contact the agents. The support team is available via live chat and email, though no phone support is available. This setup covers the most common methods for getting assistance, though some players might need a direct phone line.
Live chat support operates from 10 AM to 2 AM daily. While unavailable 24/7, these hours cover most of the day and evening, allowing players to get help when needed. During a test interaction with the live chat support, I inquired about game availability and found the response time to be prompt, with helpful and friendly service.
The bingo site also provides email support for less urgent queries or more detailed issues that might require a thorough explanation. Response times for emails can vary, but the support team generally aims to reply within 24 hours.
The website hosts various FAQ sections scattered across different categories and within the terms and conditions, though it lacks a dedicated, centralised FAQ section. This can make finding answers to common questions a bit cumbersome, but the scattered information can still be helpful if you know where to look.
Support method information:
Contact Method | Details | Average Response Time |
---|---|---|
[email protected] | Within 24 hours | |
Phone | N/A | Immediate |
Live Chat | Available after registration | Immediate |
Robin Hood Bingo’s customer support is generally reliable and user-friendly, though the lack of 24/7 live chat and phone support might be a drawback for some. The support team is responsive and helpful within the provided hours, and the email support serves well for more detailed inquiries. Based on my interaction with the live chat and the promptness of the responses, I would rate the customer support at Robin Hood Bingo a 4 out of 5, with room for improvement in availability and the organisation of FAQs.
Robin Hood Bingo requires all players to complete a KYC (Know Your Customer) process before depositing funds, playing games, or withdrawing winnings. This procedure is crucial for verifying your age and identity to certify compliance with legal regulations and maintain a secure gaming environment.
To verify your identity, you will need to provide the following documents:
These documents can be uploaded through the “My Account” page on the website. If needed, documents might have to be certified by a notary or another recognised professional.
Verification process steps:
The verification process must be completed before you can deposit or withdraw funds. Your account will be closed if you fail to provide accurate information or if the documents do not meet the necessary requirements. The verification process usually takes a few days, but it can be expedited by confirming all documents are clear and accurate.
Robin Hood Bingo may also request additional documentation periodically to re-verify payment methods or investigate suspicious activities. This includes proving the source of funds to comply with anti-money laundering regulations.
Robin Hood Bingo holds a mixed reputation among players, as reflected in its 3.7/5 rating on TrustPilot from 244 reviews. Many players appreciate the site’s friendly atmosphere, especially in the bingo rooms, where they have fun partaking with hosts and other players. The variety of bingo games, including penny games and jackpots, are frequently highlighted as positive aspects. Some users also commend the prompt and professional customer service, particularly when resolving issues related to bonuses or account queries.
However, not all feedback is positive. Some players express frustration with the game’s fairness, claiming that they rarely win and suspect the presence of bots. There are also complaints about the withdrawal process, which some find slow and cumbersome, especially when dealing with larger amounts. Issues with account verification and poor customer service response times are other common grievances. A few users also report feeling that the site’s terms and conditions change frequently, complicating the withdrawal process.
Robin Hood Bingo seems to offer a fun gambling place for bingo fans, with a variety of games and a welcoming community. However, the bingo site falls short in areas like the withdrawal process and customer service responsiveness. The mixed reviews indicate that while many players like the site and its offerings, there are significant areas for improvement.
In my detailed look at Robin Hood Bingo, several aspects stick out, both good and bad. The design and usability of the site are user-friendly, offering something simple. The site hosts around 400 games, with a heavy focus on slots. The bingo variety, which is the heart of this brand, includes 90 Ball, 75 Ball, etc, and Slingo Bingo, making it a fitting homage to the the website’s name. The website provides free bingo rooms, a nice touch for new players and regulars. Additionally, the absence of deposit fees and the inclusion of popular payment methods like PayPal and Apple Pay are definite highlights.
However, Robin Hood Bingo does have its shortcomings. The lack of live games and table games is a significant drawback for players looking for a full-fledged gambling package. The limited number of payment options can be restrictive, and the withdrawal process, though fee-free, can take up to 10 days, which is very long, especially in the current day market. The site’s design, shared across Broadway Gaming’s other websites, lacks uniqueness. The search function and game filtering options are also inadequate, making it hard to browse the game library efficiently. Additionally, customer support, though responsive, is not available 24/7, which might inconvenience some players.
Overall, Robin Hood Bingo is a solid choice for those who love slots and a good variety of bingo games. The site’s strengths lie in its free bingo offerings and easy-to-use interface. However, for players who love casinos that have it all, including live and table games or faster withdrawal times, other options might be more suitable. Based on my experience, I would rate Robin Hood Bingo 4 out of 5. It’s a decent bingo site with room for improvement, particularly in game variety and support availability. If you’re a bingo enthusiast looking for a simplistic bingo site, Robin Hood Bingo could be your go-to spot. For others, exploring more versatile online gambling websites might be worthwhile.
Support
Depositing funds into your Robin Hood Bingo account using Skrill is not an option. This might be inconvenient for players who prefer using Skrill because of its ease of use and security. Instead, Robin Hood Bingo supports other popular payment methods like credit and debit cards, PayPal, and bank transfers.
Start by visiting the login page of the Robin Hood Bingo website. Look for the “Forgot Password” link and click on it. You will be prompted to enter your registered email address. Once you submit your email, you will receive a link to reset your password. Follow the instructions in the email to create a new password.
Yes, the games at Robin Hood Bingo are safe and secure. All games are powered by a Random Number Generator (RNG), providing 100% fair and unbiased outcomes. The RNG is regularly tested and audited by independent organisations to maintain high standards of fairness and transparency. This means that every game result is random and cannot be manipulated.
Internet issues can cause sudden disconnections, interrupting your game at Robin Hood Bingo. If the game continues and you win, your balance will be updated with your winnings. If the game is cancelled due to an outage, your bet amount will be refunded. You can check your game history in the “My Account” section. For more help, contact customer service at [email protected].
If you have a complaint about the general conduct of licensed activities or the outcome of a gambling transaction, it will be processed through an internal complaints procedure. Initially, contact customer service via email at [email protected] or live chat. If unresolved, escalate to the Head of Customer Support at [email protected]. If you are still dissatisfied, you can refer the dispute to eCogra for independent adjudication at https://ecogra.org/forms/adr-dispute-step-1. The ADR service is free, and the resolution may be binding but does not deprive you of the right to pursue the matter in court.
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Mark August44
United Kingdom
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