Regal Wins

Regal Wins runs under two licences – one from the UK Gambling Commission (account number 57924) and another from the Gibraltar Gambling Commission (RGL 133 and 134). Together, they give the casino legal ground to operate both in Great Britain and abroad, across bingo, casino, betting, and gambling software sectors. These are serious regulators, and it’s not easy to keep both licences active unless the rules are followed.

At the bottom of the site, there’s a Player Protection button that brings up a right-side menu. Everything’s split into two sections: tools players can use themselves, and places to go for extra help. You can set deposit caps, enable time-out periods, block yourself from logging in, or switch on reality checks that remind you how long you’ve been active.

There’s even a dedicated section about “markers of harm,” which basically means the system keeps an eye out for sharp changes in how you play. If it sees something odd, your account stays open, but you won’t see bonuses until things return to normal.

Promoting Responsible Gambling

They’ve also done a decent job with support. Links to organisations that help with gambling problems are easy to find and the casino suggests using national blocking tools if things get too much. Regal Wins site also runs with SSL encryption, which is the minimum for any real-money casino.

Underage gambling is heavily monitored. If the casino can’t confirm a player’s age, the account stays locked. There’s no access to games or payments until the user sends a proper ID. For shared devices, Regal Wins recommends parents use software like Net Nanny to block the site entirely. It’s a helpful step for families.

Neither Regal Wins Casino nor its parent company Rank Interactive have been involved in any legal troubles, they have followed the rules of the licenses to a T.

Security and Licensing at Regal Wins Casino

Initial Thoughts on the Casino

Regal Wins doesn’t try to hide where it comes from. It follows the same layout used across other Rank Interactive sites, just with a darker colour palette, which suits the classy casino theme well. The gold and navy design gives it a sharper look, but everything underneath stays the same – menu placement, game categories, and overall structure.

There’s a banner for the welcome offer on the homepage, followed by rows of games broken into categories. The menu at the top leads to slots, new releases, live casino, jackpots, promos, support, and deposit options. Everything is clearly labelled, and nothing is hard to find.

Safer gambling and other key links are easy to spot near the footer, they are highlighted properly as they should be. There’s also a short FAQ block that changes depending on the section you’re in, would be better if it was smaller in size though.

We didn’t run into any major performance issues while testing both on desktop and mobile, everything loaded fast with no lag.

Registration took me under a minute. All the fields were clearly marked, and the process was easy from start to finish. The site attempted to verify my account automatically. If that doesn’t work for your case, it will immediately ask for documents. One thing to flag: I wasn’t allowed to login at all until the verification was complete. That was strange.

Jordan Conroy Editor

Regal Wins has just four deposit methods available, and that’s already a bit underwhelming for a UK-facing site in 2025, no alternatives beyond the usual few. The minimum deposit is fixed at £10 for all methods, which is standard, though it’s odd considering other casinos under the Rank group allow deposits from £5. Still, all transactions are processed instantly, and the casino doesn’t charge any fees on deposits, which was expected.

Deposits at Regal Wins Casino

I deposited £10 using Visa. The deposit button was easy to find, it’s in the top-right. I selected my payment method, and the site asked me to link it to my account before I could proceed further, which felt unnecessary. Once I got past that, the deposit page was simple. I entered the amount, clicked confirm, and the money appeared instantly. The whole thing took less than a minute.

Jordan Conroy Editor

Regal Wins doesn’t put much weight behind the promotions. The no deposit bonus is missing, and the welcome deal looks better on paper than it plays out in practice. You’ll find a couple of extras beyond that, but they don’t help much to lift the overall opinion.

Regal Wins brings over 2,200 games from more than 20 providers, so there’s no shortage of content. But while the game range is strong, the site makes you work a bit too hard to get the most out of it. The website has tabs for Slots, Jackpots, and Live Casino, but table games and other types are oddly located inside the Slots tab, confusing.

Unfortunately, there’s no real filtering system in place either. You’ll spot a “Filters” button on the All Games page, but that only lets you sort titles alphabetically. There’s also a search bar, but it only works if you already know the name of the game – no way to look up for providers, tags, or themes. It’s frustrating, especially when the casino already lists the provider info in each game’s details.

Speaking of those details, clicking the small “i” icon on any game opens a helpful window. Most titles come with a short description, rules, and a breakdown of features like paylines, bet range, RTP, and developer. So the info is there, but you’ll have to dig manually for it.

The performance was great, mostly. Some games took a long time to load, and we experienced lag during visually busy sequences, but nothing too major. One game failed to load altogether and kicked us back to the lobby, while a few others ran slowly when too much was happening on screen – could’ve been the site, or just our recording setup, but still worth noting. The overall quality of the games is high.

Still, having visible jackpot amounts on the main screen is a nice decision – you can check the biggest prizes without loading each title. We’d like to see the same level of usability extended across the site.

Game Types at Regal Wins Casino

Let’s see what games are listed among the best options at Regal Wins.

Slots

Regal Wins Casino lists over 2,100 slot titles from 20+ software providers. That includes popular names like NetEnt, Blueprint, and Red Tiger. There’s a strong mix of video slots, Megaways, jackpots, and a few Slingo titles. Regal Wins slots selection is by far the best one among the games in our opinion.

Regal Wins Casino only supports three withdrawal methods. That’s a letdown, especially when many other sites now cover more ground. Min cashouts start from £10, which is fairly average, but still on the higher end considering other Rank-owned sites sometimes go lower, which is what we expected to see here. There are no added fees, and most withdrawals are processed quickly – often on the same day. That’s a strong point in its favour, but it doesn’t excuse the lack of variety.

Withdrawals at Regal Wins Casino

To withdraw, I had to click my account balance, then go to the cashier section, and finally pick ‘Withdraw’. I had to deposit another £10 just to meet the minimum requirement for cashout. I withdrew my full balance using the Visa that I used to deposit. The whole process took under 30 seconds. No complications, no delays. The money appeared the same day, which was great to see.

Jordan Conroy Editor

You should expect to receive your funds instantly, this is also backed by players in other Regal Wins reviews.

KYC

Regal Wins keeps payouts quick but doesn’t give you much choice. That’s the trade-off here and we’d really like to see a few more withdrawal routes added.

Your account needs to be verified before you are able to withdraw. Regal Wins tries to handle this right upon the registration process. If the automatic check fails, the site asks you to upload documents like a photo ID and proof of address. Which is what happened to us.

I didn’t have my documents ready when the system requested them, so I closed the window. When I tried to login again later, my account was locked. I had to contact support to move forward. But before they even replied, I got an email saying my account had been verified – no uploads, no live chat. Since I’d already gone through verification recently at another Rank-owned casino, I assume they pulled the info from there.

Jordan Conroy Editor

There’s a short section about verification in the FAQ if you need more detail, but the process isn’t always clear-cut. If you’ve used other Rank casinos, it may go through quickly. If not, be ready to upload your docs before you get access to your cash.

There’s no clear support section at Regal Wins, and you’re not told upfront how to reach the team. The only thing you see at first is a “Support” button, which just takes you to the FAQ. If you want to speak to someone, you’ll have some browsing to do.

There’s no link to the live chat on the homepage. You only see it after selecting a question from the help menu. Even then, there’s a bit of back and forth before you reach an agent. Email and phone support do exist, but there’s no sign of them anywhere on the site. We had to directly ask the support team about their phone support options and operating hours. Turns out, you can also reach out to the support via phone (0800 031 4961) and email ([email protected]). It would be ideal to have these listed on the casino page itself.

Just keep in mind that the phone helpline operates during limited hours (10 AM till 6 PM on all days sans Sunday), while the email is open all day. As for the live chat, while it’s the best option here, it’s also not operating 24/7 but its hours are more convenient, all week long from 7 AM until 10:30 PM.

Support at Regal Wins Casino

When I used live chat, I had to go through several steps before getting help. I picked a random FAQ article, entered my name and email, and then followed a menu tree before hitting “Other” to move on. After that, I had to submit my date of birth and username before the system connected me. The agent joined in less than a minute. I asked if there were any deposit or withdrawal fees and if Regal Wins had phone or email support. The answers came typically within 60 seconds, very fast. Agents were polite and answered my questions, but sometimes had to be prompted for more info.

Jordan Conroy Editor