#Ad, 18+, GambleAware.org | First-time depositors only (18+ country restrictions apply). Min Deposit: £10. M...ax Offer: 105 Free Bingo Tickets (100 on Street Party, valid for 10 days & 5 on Big Bang, valid for 30 days) & 10 Pending Free Spins (on a game of our choice). Promo code: QUALITY. Free Spins will be available once £5 of deposit funds have been wagered and are valid for 7 days. Free Bingo Ticket & Free Spins winnings are credited to your real money balance. Free Spins winnings capped at £1.00. We reserve the right to deny promotional offers based on abusive bonus activity across sites operated by the Company. Deposit balance available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice. Full Bonus T&C
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This Quality Bingo review provides an in-depth look at its game variety, bonus schemes, and customer support framework. Additionally, we examine the payment methods offered, noting their speed and accessibility, KYC, and licence. Continue reading to get the latest promos and learn some useful tips before the game.
Vivid Game Selection: Over 500 slot games and various bingo rooms fit gaming preferences.
User-Friendly Interface: The site is designed for easy navigation on both desktop and mobile devices.
Generous Joining Offer: New players can benefit from an attractive sign up offer, which typically includes free spins and bingo tickets.
Robust Customer Support: Available 24/7 via live chat, email, and telephone, providing timely and helpful assistance.
No Withdrawal Fees: Players can withdraw their winnings without the burden of additional charges.
Cons
No Dedicated Mobile App: While the website is mobile-optimised, the lack of a specific mobile app may deter some users.
Limited Traditional Casino Games: This category primarily focuses on slots and bingo, with fewer options for classic casino games like blackjack and roulette.
Restrictive Bonus Terms: Some players may find the terms attached to bonuses, such as wagering requirements, somewhat restrictive.
To maintain transparency and trust, we inform our visitors that we currently do not have a partnership with Quality Bingo or its sister sites, and do not recommend it.
For reliable alternatives, we have created a separate page with the best bingo sites in the UK. Each has been thoroughly evaluated and meets our high standards, ensuring a satisfactory gaming environment.
#Ad, 18+, GambleAware.org | First-time depositors only (18+ country restrictions apply). Min Deposit: £10. M...ax Offer: 105 Free Bingo Tickets (100 on Street Party, valid for 10 days & 5 on Big Bang, valid for 30 days) & 10 Pending Free Spins (on a game of our choice). Promo code: QUALITY. Free Spins will be available once £5 of deposit funds have been wagered and are valid for 7 days. Free Bingo Ticket & Free Spins winnings are credited to your real money balance. Free Spins winnings capped at £1.00. We reserve the right to deny promotional offers based on abusive bonus activity across sites operated by the Company. Deposit balance available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice. Full Bonus T&C
#Ad, 18+, GambleAware.org | New Online Customers Only. Deposit & play £10 on Bingo within 7 days to get £40 ...Bingo bonus, 50 Free Spins & Club Voucher. Selected games, wagering requirement and expiry dates apply. Full Bonus T&C
#Ad, 18+, GambleAware.org | First-time depositors only (+18). Valid until further notice. Min Deposit £10. M...ax Wheel Prize 50 Free Spins. Wheel segments have different chances of winning. Free Spins are valid on specific game for 48 hours. FS are capped at £1 per 10 Free Spins and wins are granted in real money after all FS are used. Your Free Spins will only be available once £5 of your deposit funds have been wagered. Bingo Tickets are granted to the Kaching bingo room and are valid for 30 days. Wins generated from bingo tickets are granted in real money. Country restrictions apply. UK only: Your deposit balance (defined as Transaction Balance under our Withdrawal Policy) is available for WITHDRAWAL at any time. Country restrictions apply. Full Bonus T&C
#Ad, 18+, GambleAware.org | First-time depositors only (+18). Valid until further notice. Min Deposit £10. M...ax Reward: £50 Games Bonus. To withdraw games bonus & related wins, wager x65 the amount of your bonus. Games Bonus wins cap: £100 + the initial bonus amount. Max Wheel Prize 150 Free Spins. Wheel segments have different chances of winning. Free Spins are valid on specific game for 1 day. FS are capped at £1 per 10 Free Spins and wins are granted in games bonus after all FS are used and must be wagered x65. Bingo Tickets are granted to the £50 Daily Treat and are valid for 30 days. Wins generated from bingo tickets are granted in bingo bonus. To withdraw bingo bonus & related winnings, wager x4 the amount of your bonus funds. Wagering req. vary by game. Country restrictions apply. UK only: Your deposit balance (defined as Transaction Balance under our Withdrawal Policy) is available for for withdrawal at any time. T&Cs apply. Full Bonus T&C
Brand History
Quality Bingo is a UK casino known for its unique approach and distinct offerings. Originating under the umbrella of Grand Battery Holdings Limited, Quality Bingo has carved a niche for itself with a user-friendly interface, a broad selection of games, and a commitment to player satisfaction that resonates throughout its operations.
The appeal of Quality Bingo lies in its comprehensive game library, which fits all levels of players. The site goes beyond standard offerings with themes and gameplay variations that interest users.
Quality Bingo is designed for players who value a simple, comfortable gameplay with reliable support and various game options. It is ideal for those who appreciate an intuitive interface and a varied gaming process that includes classic favourites and the latest innovations in bingo gaming.
Parent Company
Grand Battery Holdings Limited
Website
qualitybingo.com
Head Office Address
Hospitality House, 16-20 Cumberland Street South, Dublin D02 Y097
This profile highlights Quality Bingo’s strong foundation and forward-looking management, ensuring it remains a competitive and appealing option among UK online casinos. If you’re drawn by the interesting game selection and the efficient customer service, Quality Bingo provides a well-rounded site suited for any discerning player.
Usability Facts
The Quality Bingo homepage provides a bright and energetic introduction to its offerings. Bold colours and dynamic graphics prominently feature the main attractions, such as free bingo tickets and spins, which will likely capture first-time visitors’ attention. This inviting presentation is crucial in establishing a positive first impression that promises fun.
Quality Bingo’s website design is modern and user-friendly, with a clean layout and cheerful graphics. The promotional offers are displayed prominently, ensuring they are the focal point for new visitors. Interaction is streamlined with clear, accessible menus, contributing to hassle-free user interaction. Although the site lacks a game search function, it still maintains a user-friendly environment with well-categorised gaming options.
The website allows easy navigation, with games neatly organised under identifiable categories. This layout helps mitigate the absence of a search function by grouping games into familiar categories such as ‘On The Go’, ‘Daily Jackpots’, and ‘Top Slots’. The categorisation is intuitive, allowing users to browse through sections without confusion.
Quality Bingo’s mobile version adapts well to smaller screens without losing functionality and maintains the visual appeal and usability of the desktop version. It offers a range of bingo games and slots but lacks a search function for specific games.
Ease of interaction
Easy, with well-categorised sections, but lacking a search tool.
Mobile games availability
High, with easy gameplay on mobile.
Game filters
Basic categorisation by game type and theme.
Search function
Not available, which could be a drawback for some users.
Loading speed
Fast, with minimal lag between pages and during game loads.
UX and UI rating
User-friendly design with room for improvement in search capabilities.
Expert's Rating
First Impression4.0
Quality Bingo offers a bright, user-friendly gaming process with various games and an excellent mobile site. While the site excels in visual appeal and easy interaction, the absence of a search function is a noticeable gap in its usability features. Despite this, the overall performance and design of the site provide a solid foundation for a fun process. Given these factors, I rate Quality Bingo a 4 out of 5.
Quality Bingo Licensing, Security, and Player Protection
Quality Bingo is fully licensed and regulated in Great Britain by the Gambling Commission under account number 58267, affirming its compliance with stringent regulatory standards to guarantee fair play and secure operations. The dedication to maintaining a reliable and safe gaming environment is evident through multiple layers of security and responsible gaming tools provided to protect players.
Quality Bingo has never been listed on any blacklists, a testament to its reputable operations and dedication to player safety. The security of player data is guaranteed through SSL encryption, and the site supports two-factor authentication, increasing the security measures for player accounts.
Quality Bingo is committed to promoting safer gambling. This commitment is reflected in the array of tools available to players, designed to help manage their gambling habits effectively. These tools include deposit limits, activity statements, game time reminders, and self-exclusion options.
SSL Encryption
Utilises 128-bit SSL encryption to guarantee secure data transmission.
Deposit Limits
Players can set limits on daily, weekly, and monthly deposits to manage their spending.
Activity Limitations
Offers ‘Take a Break’ options ranging from 1 day to 6 weeks to help players manage their gaming habits.
Self-Exclusion
Provides options for players to restrict access to their casino accounts from 6 months to 5 years.
Protection of Minors
Uses Net Nanny software to prevent underage gambling and protect minors.
Affiliations with Problem Gambling Organizations
Collaborates with BeGambleAware, GAMSTOP, GamCare, and Gambling Therapy to support responsible gaming.
IT Security
Implements robust IT security measures, including firewalls, to increase network security.
Firewall
Strengthens network security to protect against unauthorised access.
In addition to these tools, Quality Bingo actively supports external responsible gaming organisations like GamCare, GAMSTOP, and Gambling Therapy, providing players with further resources for assistance and support.
Expert's Rating
License and Security5.0
Quality Bingo scores 5 out of 5 for its robust licensing, security, and player protection approach. From comprehensive regulatory compliance to responsible gaming features, Quality Bingo is a secure and conscientious choice for online bingo fans. My interactions with the site have always been positive, reflecting a site prioritising player safety and satisfaction.
Quality Bingo offers a variety of bonuses to welcome new players to its site. These bonuses include free bingo tickets and spins, each adapted to improve the gaming process without the usual wagering requirements.
Welcome Bonus
The welcome bonus at Quality Bingo is designed to attract new users with a generous offering that combines free bingo tickets and spins. Upon signing up and making an initial deposit of £10 or more with one of the Quality Bingo promo codes QUALITY, new players receive 105 bingo tickets and 10 free spins. The bulk of these bingo tickets, 100 in total, can be used in the 75-25 ball Street Party Game, providing ample opportunities for newcomers to plunge into the game. The remaining five tickets are reserved for the 90-ball Big Bang Game, adding variety to the gaming process.
Additionally, the free spins provide a comfortable way to try some of the slot games available on the site However, it’s important to note that any winnings from these spins are capped at £1, which might be considered limiting by some. Both the bingo tickets and the free spins have a validity period of seven days from the time of the qualifying deposit, after which any unused portions will expire and be removed from the account. This welcome offer gives new players a substantial boost as they explore the gaming options at Quality Bingo.
10 FS + 1,250 Free Bingo Tickets
Quality Bingo offers a bonus for first-time depositors, including free bingo tickets and wager-free spins, providing a rich opportunity for new players to explore the site’s offerings. By depositing a minimum of £5, players unlock a substantial reward of 1,250 free bingo tickets and 10 free spins. This bonus is structured to give players a significant head start without wagering requirements, and notably, no Quality Bingo promo code is needed to activate this offer.
The free bingo tickets are divided between two popular games: 100 tickets are available for the Street Party game and are valid for 9 days, while a larger allotment of 1,150 tickets can be used in the Kaching game, with a validity of 12 days. This distribution allows newcomers to feel different aspects of the bingo offerings on the site.
The 10 free spins, pending until £5 of deposit funds have been wagered, add an extra layer of fun. These spins can be used on a game selected by Quality Bingo and are valid for 7 days. The winnings from these spins are capped at £1.00, and importantly, they are credited to your real money balance, meaning they can be withdrawn without wagering restrictions.
2,000 Free Bingo Tickets + 30 FS
Quality Bingo ramps up the fun for new players with a staggering offer of 2,000 free bingo tickets and 30 free spins, all without wagering requirements. This generous bonus is available upon a minimum deposit of £10 and enriches the gaming process immediately. Notably, no bonus code is required to claim this offer, making it simple and hassle-free for first-time depositors.
The allocation of the 2,000 free bingo tickets is designed to give newcomers broad exposure to the bingo games available. Of these tickets, 200 can be used in the Street Party game and remain valid for 18 days, providing ample time to interact with this bingo room. The majority, 1,800 tickets, are reserved for the Kaching game and have an even longer validity period of 20 days, allowing new players to deeply explore one of the site’s most popular offerings.
The 30 free spins add an extra layer of fun and are activated once £5 of the deposited funds have been wagered. These spins can be used on a game chosen by Quality Bingo, providing a taste of the variety and fun of their slot game collection. The winnings from these free spins are capped at £3.00 and will be credited to your real money balance once all spins are used, allowing immediate withdrawal if desired.
2,500 Free Bingo Tickets + 25 FS
Quality Bingo welcomes its new players with an offer that blends many free bingo tickets with no-wager free spins, designed to kickstart the gaming trip. This promotion is accessible to first-time depositors who commit a minimum of £10, activating a bonus that is as generous as it is simple.
Players who take advantage of this offer will receive 2,500 free bingo tickets, split between two of the site’s most interesting games. Specifically, 250 tickets are designated for the Street Party game and are valid for 21 days, providing ample opportunity to explore this dynamic environment. Additionally, 2,250 tickets are allocated for the Kaching game, valid for 24 days, giving newcomers access to one of Quality Bingo’s top attractions.
The bonus includes 25 free spins, pending until players wager £5 of their deposited funds. These spins can be utilised on a slot game selected by Quality Bingo, adding an element of surprise to the game process. Importantly, the winnings from these spins are capped at £2.50 and are credited directly to the player’s real money balance, facilitating simple withdrawals without the constraints of wagering requirements.
Quality Bingo No Deposit Bonus
Quality Bingo does not currently offer a no deposit bonus. However, you can explore other gaming brands on our website that do provide such bonuses, including special deals for loyal players and first deposit bonuses. To stay informed about the potential availability of a no deposit bonus at Quality Bingo in the future, regularly check the promotions page. You can also subscribe to the casino brand’s newsletter for updates on the latest promotions and exclusive offers.
Expert's Rating
Bonuses & Special Offers3.5
Quality Bingo’s range of welcome bonuses scores high on generosity and ease of access for new players. However, the absence of a no-deposit bonus and the lack of rewards for existing customers slightly diminish its overall score. Based on the comprehensive offerings for new players contrasted with the limitations for ongoing interaction, Quality Bingo receives a score of 3.5 out of 5.
Quality Bingo’s Loyalty Program is designed to improve its members’ gambling through a tiered reward system that begins the moment a player registers and makes their first real-money deposit. This program is adapted to recognise and reward players’ consistent interaction, with benefits escalating as members advance through different levels.
Program Structure and Benefits
The loyalty program operates on a point-based system. Players earn points by wagering real money on games. For every 1000 points accumulated, players receive £1 in promotional funds. This conversion feature motivates players to stay active on the site to maximise their rewards.
As participants progress in the loyalty tiers, they unlock increasingly valuable perks. These rewards include:
Daily Free Spins: Players can use daily spins on selected slot games, increasing in number with higher loyalty levels.
Free Bingo Tickets: These tickets are awarded for various bingo rooms, allowing players more opportunities to participate without additional cost.
Cashback Bonuses: This feature offers a percentage of spent funds returned to players, which becomes more significant as one moves up the tiers.
It is important to note that the bingo site’s pages have limited information available, which may raise concerns about the site’s efficiency. Additionally, please remember that any offers provided are subject to the website’s wagering requirements and other promotional terms.
Expert's Rating
Loyalty Program3.5
Quality Bingo’s Loyalty Program offers structured rewards based on player activity but needs clear information on tier distinctions and entry criteria, diminishing its transparency. While the program includes appealing perks, the site’s wagering requirements and other terms somewhat reduce their value. Considering these aspects and personal interaction with the program, it earns a 3.5 out of 5. Increasing the clarity and accessibility of program details could significantly improve its overall appeal and effectiveness.
Quality Bingo, supported by the acclaimed Dragonfish site, offers various gaming options for bingo and slot fans. While it may not fit fans of traditional live casino games or table games like blackjack, poker, and roulette, Quality Bingo provides a robust lineup of slots and instant-win games. However, one notable drawback is the absence of game filters, which could improve user interaction by simplifying game selection.
Game Type
Number of Games
Featured Title
Slots
500+
Phoenix Kingdom
Bingo
20+
Mystery Jackpots
Jackpots
25+
Kiss Me Clover Jackpot
Dragonfish’s user-friendly and intuitive site guarantees a comfortable gaming process for new and skilled players. Quality Bingo collaborates with top-tier game developers like NetEnt, Microgaming, Slingo, BTG, Blueprint, and IGT, ensuring that their collection of over 500 slot games is of the highest quality. This offering, with interesting bingo rooms and attractive jackpot games, makes Quality Bingo a standout choice for online gaming fans.
Slots
Quality Bingo offers a range of slot games designed to fit various preferences, each powered by some of the most reputable game developers in the industry. These slots provide excellent entertainment and boast high RTP percentages, ensuring a rewarding gaming process.
Quality Bingo offers a range of jackpot slots from the esteemed provider Eyecon. Each game features unique themes and varied RTP percentages, fitting different player preferences.
Game Title
RTP
Provider
Tiki Beats
95%
Eyecon
Fireworks Frenzy
94.94%
Eyecon
Kiss Me Clover
95.38%
Eyecon
Stampede Jackpot
93.2%
Eyecon
Kingdom of Cash Jackpot
89.9%
Eyecon
99 Time Jackpot
95.38%
Eyecon
Bingo
Quality Bingo offers a variety of bingo games across its 24 rooms, ensuring there’s something for every bingo fan. The bingo lobby is meticulously organised by game type, facilitating easy navigation and selecting preferred games. Among the wide array of offerings, players can indulge in popular types such as Hit 52 (52-ball), Bingo Roulette, Wonky (75-ball), and Fun’in 90 (90-ball).
For those seeking rewards, there are 5 jackpot rooms featuring guaranteed jackpots and special rooms like Gobsmacked and Mystery Jackpot that heighten the fun with their unique formats. Additionally, players on a budget or looking to practise can take advantage of 3 free bingo rooms, providing great entertainment at no cost.
Members of the site’s loyalty scheme gain exclusive access to the Ace Club loyalty rooms, which offer improved playing sessions and higher rewards for bingo fans.
Type
Availability
90-ball Bingo
✔️
80-ball Bingo
❌
75-ball Bingo
✔️
30-ball Bingo
❌
Slingo Bingo
✔️
Quality Bingo’s room selection accommodates a variety of preferences and playing styles. From free entry options to rooms with massive jackpots, there’s always a game that fits your mood and playing style. If you’re a skilled player or new to bingo, the site’s offerings and user-friendly layout guarantee a rewarding and comfortable process.
Expert's Rating
Variety of Games3.8
Quality Bingo provides a well-rounded gaming process highlighted by its collection of 500 slot games, bingo rooms, and daily jackpot opportunities. The site’s intuitive design, exclusive access to loyalty club rooms, and availability of free game options increase its appeal to a wide audience. However, the absence of 80-ball and 30-ball bingo variants and traditional casino table games such as blackjack and roulette might deter players from seeking a more comprehensive range of gambling activities. Considering all the factors, I would give Quality Bingo a commendable rating of 3.8 out of 5.
Quality Bingo does not offer a dedicated mobile app; however, this does not hinder mobile user interaction. The website is fully optimised for mobile devices using cutting-edge HTML5 technology, ensuring that it performs excellently on various devices, including Android smartphones, tablets, and iPads. This technology allows websites to maintain high performance with interacting graphics and responsive controls.
The mobile version of Quality Bingo is designed to offer easy user interaction, mirroring the desktop version’s functionality and ease of navigation. The clean and user-friendly layout makes it easy for players to find and try their preferred games. All features accessible on the desktop are also available on mobile, including full access to all slot games and bingo rooms. However, it’s important to note that while most games are optimised for mobile use, a few exceptions may not translate as well on smaller screens.
Expert's Rating
Mobile Gaming Experience4.0
The mobile version of Quality Bingo offers an intuitive and satisfying gaming process, suitable for players who prefer to play on the go. The absence of a dedicated app does not detract from the overall process, as the website is exceptionally well-optimised for mobile browsers. Games load quickly and run easily, even on mobile internet, ensuring that players can have gaming sessions without significant interruptions or quality compromises. Given the high level of mobile optimisation and the quick transition between desktop and mobile, Quality Bingo earns a solid 4 out of 5 in mobile user interaction.
Quality Bingo provides a range of convenient deposit methods that fit various audiences, setting it apart from competitors with its user-friendly banking options. The site emphasises ease of transaction and security, ensuring players can fund their accounts quickly and with minimal hassle. Quality Bingo is distinguished by its acceptance of low minimum deposits and lack of transaction fees, increasing its appeal among players who prefer to start with smaller amounts.
The minimum deposit amount at Quality Bingo is £5, which is accessible for casual players. There are no associated fees across all deposit methods, which means players can manage their funds more efficiently without worrying about extra charges. The absence of a deposit fee is a significant advantage, making Quality Bingo a cost-effective choice compared to competitors that might impose additional fees.
Payment Method
Minimum Deposit
Fee
Processing Time
Deposit Limits
PayPal
£5
No Fee
Instant
N/A
Apple Pay
£5
No Fee
Instant
N/A
MasterCard
£5
No Fee
Instant
N/A
Visa
£5
No Fee
Instant
N/A
How to Deposit Funds at Quality Bingo
Login: Access your player account by logging in on the website.
Navigate to Banking: Go to the ‘Banking’ or ‘Cashier’ section in the account menu.
Select Deposit: Choose the ‘Deposit’ option and select your preferred payment method from the list provided.
Enter Details: Input your deposit amount and any necessary payment details.
Confirm Transaction: Review your deposit details and confirm the transaction. Funds are usually credited to your account instantly.
Expert's Rating
Deposit Methods4.0
Quality Bingo offers a hassle-free and efficient deposit process with various popular and secure payment methods, all without transaction fees. The instant processing time and the low minimum deposit requirement improve the overall user interaction, making it simple for new and returning players to play games. Given the ease of depositing and the comprehensive options available, Quality Bingo earns 4 out of 5 for this aspect.
Quality Bingo offers a variety of withdrawal methods to guarantee players can access their winnings with ease and convenience. The site has established user-friendly withdrawal procedures, emphasising security and efficiency.
Quality Bingo supports several popular withdrawal methods, each designed to accommodate different player preferences and geographical locations. The casino does not charge any withdrawal fees, which is a significant benefit, allowing players to receive their full winnings without deductions.
Payment Method
Minimum Withdrawal
Fee
Withdrawal Time
PayPal
£5
No Fee
4-5 business days
Wire Transfer
£5
No Fee
7-10 business days
MasterCard
£5
No Fee
4-7 business days
VISA
£5
No Fee
4-7 business days
How to Withdraw Funds from Quality Bingo
Log In to Your Account: Access your Quality Bingo account by logging in.
Navigate to the Cashier: Go to the banking section and select ‘Withdrawal’.
Choose Your Withdrawal Method: Pick the withdrawal method that suits you best from the available options.
Enter the Withdrawal Amount: Input the amount you wish to withdraw, ensuring it meets the minimum requirement.
Confirm the Transaction: Follow the prompts to confirm your withdrawal request.
Troubleshooting Withdrawals
If you have any issues, such as delays beyond the expected timeframe or problems receiving your money, consider the following steps:
Contact Customer Support: Quality Bingo’s customer support can provide guidance and help resolve any issues.
Check Account Status: Check your account is fully verified and that there are no unresolved issues that might be causing a holdup.
Review Withdrawal Method: Some methods may have longer processing times; if recurrent delays occur, consider switching to a faster option.
Expert's Rating
Withdrawal Methods4.0
Quality Bingo takes pride in providing its players with an easy and hassle-free withdrawal process. Multiple payment methods are available, and no transaction fees are charged. The processing times for e-wallets are relatively fast, which adds to the convenience for players. Based on the range of options available, the ease of use, and the system’s overall efficiency, Quality Bingo has earned a high score of 4 out of 5 for its withdrawal services. The half-point deduction is only because there are no instant withdrawal options, which could increase player satisfaction.
The KYC process is an essential security measure adopted by Quality Bingo to guarantee that all transactions are transparent and legal. This process helps prevent identity theft, financial fraud, and money laundering, maintaining a safe and secure gaming environment for all players.
Required Documents for Verification
To comply with regulatory requirements, Quality Bingo requires players to submit various documents that may include:
Proof of Identity: A copy of a valid government-issued ID such as a passport, driver’s licence, or national ID card.
Proof of Address: A recent utility bill, bank statement, or government correspondence clearly showing your name and address. The document should be at most three months.
Proof of Payment Method: To verify ownership of the payment method, a copy of the front and back of the credit card used for deposits or screenshots of e-wallet accounts should be provided.
Verification Terms and Necessary Steps
Submission of Documents: Players are typically prompted to submit these documents soon after registration or before making their first withdrawal.
Timeframe for Verification: Quality Bingo’s verification process generally takes 24 to 72 hours once all required documents are submitted. It’s advisable to complete this process early to avoid delays in future withdrawals.
Source of Funds: Players may be required to prove the source of their funds, especially for larger deposits or withdrawals. This might involve providing bank statements or documents that show the origin of the funds used for gaming.
Contacting Support: If players have any issues during the verification process or have questions, they can contact Quality Bingo’s support team. Often, a specific email address is provided for KYC-related queries, such as [email protected].
Quality Bingo’s diligent KYC measures underscore its commitment to security and professionalism, ensuring a safe gaming environment. Although the process involves submitting multiple documents, it is generally smooth for well-prepared players. Quality Bingo’s KYC process is a strong 4.5 out of 5, with a slight deduction for the minor inconvenience of document collection but acknowledging the significant benefits of improved security and easier transactions.
Customer Support at Quality Bingo
Quality Bingo offers a comprehensive customer support system to assist players with inquiries or issues. The support team is available 24/7, ensuring that help is always a click or call away, regardless of the time or day.
The customer support at Quality Bingo is robust, featuring multiple contact methods that fit different needs and preferences. The 24/7 availability of live chat and phone support is particularly commendable, ensuring players are always provided with help. The live chat function’s accessibility for unregistered users is a significant advantage, promoting transparency and trust immediately. Based on my personal test of the response times, particularly the swift and helpful service received via live chat, I rate Quality Bingo’s customer support system a strong 4 out of 5.
After gathering Quality Bingo reviews from reputable Trustpilot, we have a clear picture of Quality Bingo’s performance from a user perspective. These reviews provide a balanced view of the casino, highlighting strengths and improvement areas.
Positive Thoughts about Quality Bingo:
Customer Support Satisfaction: Several reviews praise the customer service team, particularly noting the effectiveness of the live chat feature. For instance, Adam Brace mentions, “Alina P on CS/live chat very helpful. Cool site modern slots.”
User-Friendly Interface: Users like Rachel May and James Carson have expressed satisfaction with the site’s user-friendly nature and efficient customer service. Rachel states, “Great site, and great customer service!”, emphasizing the easy interaction with the site.
Prompt Problem Resolution: Quality Bingo appears to actively respond to and resolve issues, as evidenced by their interaction with reviewers. A user named Renata highlighted, “I thought it was nice they reached out and gave me some free spins to play.”
Negative Thoughts about Quality Bingo:
Disappointing Bonus Outcomes: Some users have expressed dissatisfaction with the bonuses, particularly with the free spins. Lisa Barker’s account effectively illustrates this sentiment: “50 free spins and I win 6p, lol 😆 not worth your while, and the bingo games are awful, with no really good cash prizes to be won.”
Withdrawal Delays: Withdrawal processes have been a point of contention for some players. Khalil Ahmed’s frustration is evident in his review: “Worst bingo site had small withdrawal since January they don’t want to pay every i ask them they say payment is made left their system.”
Lack of Transparency in Payments: There are complaints regarding the transparency of payments and bonus terms. As Lisa points out, the requirement to deposit £15 to qualify for free spins is not perceived as reasonable by all users.
Quality Bingo offers a robust site emphasising customer satisfaction and user-friendly services, as highlighted by several positive reviews. However, there are areas of improvement, including user interaction, particularly concerning withdrawal processes and transparency around bonuses.
Verdict
After thoroughly reviewing Quality Bingo, I noticed a strong focus on bingo and slots, which will particularly appeal to fans of these genres. The casino boasts an array of over 500 slot games and numerous bingo rooms, all easily integrated into a mobile-optimised, user-friendly interface. This setup guarantees that players can access games easily from any device, increasing user interaction.
However, the need for a dedicated mobile app and a limited selection of traditional casino games might not meet everyone’s needs. Despite these minor shortcomings, Quality Bingo is popular for its commitment to specialised gaming sessions in bingo and slots, meriting a strong rating of 4 out of 5. This site is particularly well-suited for players who cherish a varied selection of slots and the community feel of bingo rooms, all supported by robust customer service.
Reopening your account after closure depends on the initial reason for closure. If it was due to self-exclusion for responsible gambling, reopening is not allowed to uphold safe gambling practices. However, if the closure was for other reasons, you can reopen it by contacting customer support. The support team will assist with the verification process and discuss any conditions for reactivation, ensuring your needs and safety are considered.
Will my personal details be safe?
Your personal details are safe. They use advanced encryption technologies to protect all your banking and personal information. Before sensitive data is sent over the internet, it’s encrypted to prevent unauthorised access. They adhere strictly to privacy policies and compliance protocols to safeguard your information, ensuring you can use the services safely.
How do I access my Transaction History?
To access your Transaction History at the site, start by clicking the ‘Visit Cashier’ button at the top of the page. From there, select the ‘My History’ option, which will direct you to a page listing all your transactions, including deposits and withdrawals. This section lets you review each transaction’s details, such as date, amount, and status. For convenience, you can use filter options to locate specific transactions quickly or download your transaction history for personal record-keeping. If you need assistance or have questions during this process, customer support can help.
I have forgotten my password; what should I do?
If you’ve forgotten your password, there’s no need to worry. You can easily reset it by clicking the “forgot username/password?” link in the Quality Bingo login box. After you click, we’ll send instructions for resetting your username or password directly to your registered email address. If you follow the instructions but cannot log in, our Member Support Team can readily assist you.
How do I clear my cache?
For Internet Explorer users, go to Tools and Internet Options, underneath Browsing History, press Delete. Select Temporary Internet Files and then Delete. For Mozilla Firefox users, go to Tools, Options and Advanced. Select Network Offline Storage and Clear Now. For Google Chrome users, go to the spanner icon in the right-hand corner, select Tools, Clear Browsing Data, Empty Cache, and Clear Browsing Data.
Have you had any prior experience with this casino?
4.9
October 9, 2024
Frank M.
United Kingdom
Great bingo with a variety of games and good pricing.
4.1
June 9, 2024
R. Palmer
United Kingdom
Quality Bingo offers a solid slot selection with various titles to suit all preferences. Their user-friendly site and interesting gameplay make it a worthwhile option for slot players. However, I find Jazzy Spins better overall for its improved service.
Like
Good slot selection
Dislike
Slower withdrawal process
5.0
August 29, 2023
david prescott
United Kingdom
Fantastic customer service and an amazing selection of games and bingo rooms. Highly recommend this cozy and fun site
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United Kingdom 
