PrimeScratchcards Casino

PrimeScratchcards operates under the UKGC licence with account number 39326. This info is written clearly on the site, so we didn’t need to double-check it elsewhere.

The casino doesn’t miss on safer play measures; the Responsible Gambling section is easy to find. Registration already asks if you want to set a deposit limit, which we see as a helpful feature.

There are other measures like cooling-off breaks, self-exclusion, and reminders that pop up to show how long we’ve been at the games. There’s also a self-assessment test. We liked that it compares what you think you’ve spent with what you actually spent, though some of the support links could be better placed.

Where PrimeScratchcards does go further is with SafeMate. This is a SkillonNet brand tool, and it genuinely gives a clear picture of play habits. It shows deposits, withdrawals, and time spent over six months. It also runs comparisons, so you see how your guesses stack against the actual numbers. In our view, this makes it harder to ignore unhealthy habits. It even grades behaviour with risk scores and graphs that display changes over the past four weeks. Alerts arrive when patterns look concerning, and if you have other accounts under Skill On Net, the tool gathers all the data into one report.

The site also provides direct access to responsible gambling organisations, players can contact them if they feel their play is becoming a problem.

Every transaction on the site is protected by SSL encryption, all player personal details and deposits are secure. What the site does not provide is two-factor authentication. We would have liked to see it, since it adds another step for account safety, but its absence didn’t stop us from playing.

Security Aspects at PrimeScratchcards

So, is PrimeScratchcards legit? Taking everything into account, it indeed shows itself as a safe place to play under strict oversight.

To deposit at PrimeScratchcards, you can use one of the five options, which is pretty narrow as for these days. Each of the methods comes with a £10 minimum deposit and no added fees, which is a fair baseline for the UK market.

You can’t find a proper banking info page nowhere on the public site. The only way to check payment methods and terms is to sign up and go into the cashier, luckily you only need to click a Deposit button to head there.

Deposit Methods at PrimeScratchcards

I made a £10 deposit using Visa and the money appeared in my balance in less than half a minute. I then made a deposit with PayPal to see if it’ll appear in cashout options since I didn’t see it there initially. The transfer was instant, and PayPal showed up as a withdrawal option afterwards.

Jordan Conroy Editor

Deposits at PrimeScratchcards are fast, and the system performs reliably. Still, the narrow set of methods and the lack of public information stop it from earning a perfect rating.

Promotions at PrimeScratchcards are not as plentiful as at some of its competitors. Beyond the welcome deal, there are only a few ongoing offers. You also won’t find a no deposit bonus, either on the site or through Gamblizard, so the sign up deal is the only initial boost.

Welcome Bonus

New players who deposit at least £10 receive 40 scratchcards on 7 Piggies 5000. On the surface, this is refreshing. Instead of juggling bonus balances or trying to unlock free spins, you get actual scratchcards with the chance of prizes up to £5,000.

The issue is, any winnings from those cards come with a 60x wagering requirement, which is far higher than the UK standard. That number makes it harder to turn bonus winnings into cash, and in our view, it takes away some of the simplicity that makes scratchcards appealing.

Other Offers

Beyond the welcome deal, there are only a few ongoing promotions. They do add some activity, though we felt they weren’t enough to keep regular players hooked long-term. No bonus codes are required for any. Here’s a short overview:

• Daily Picks: Each day you log in, a small menu of promotions appears. These can include scratchcard bundles, deposit-based rewards, or cash prizes.
• Tournaments: Daily and monthly tournaments reward players with cash, bonus funds, or physical prizes such as scooters or even cars.

Loyalty Programme

PrimeScratchcards also ties players into the My Levels programme. This loyalty scheme is what all Skill On Net casinos use and allows you to climb levels by playing with real money. Each level unlocks rewards such as scratchcards, bonus funds, and occasional cash prizes. In our view, it’s a nice extra for consistent players, but not enough to sway someone.

The scratchcard-focused welcome deal is unusual and ties nicely to the brand’s theme, but the 60x wagering hurts its value. There’s also no actual regular deals like reload or cashback offers, which limits the appeal to bonus hunters.

PrimeScratchcards may be branded around scratchcards, but the lobby shows just how far it has gone beyond that. There are more than 8,100 games from over 30 developers, which means it rivals much larger names in terms of scale. SkillOnNet casinos are known to have one of the biggest game catalogues in the UK, so this is hardly surprising.

The browsing system makes the sheer number of games manageable to explore. The search bar lets you type in a title, a developer, or even a category. Filters can narrow things down by provider, tags, or bet size. In practice, this helped us get to specific games quickly.

Still, the slots page feels overcrowded. There are thousands of titles crammed under one tab; more subcategories would make it far easier to move around. Slingo games don’t get a separate category at all, one of our bigger gripes.

During our tests, games loaded in about ten seconds on both desktop and mobile. I tried scratchcards, live tables, and slots from several providers, and all played without freezing or lag. For such a large library, the stability was reassuring.

Jordan Conroy Editor

All games have info pages associated with them. These include bet limits, maximum payouts, jackpot information, developer names, and even ratings for popularity and bonus features. Demo versions can also be launched straight from this screen, which we appreciated. But what’s surprisingly not listed is RTP data, we were disappointed about that.

One frustration I had was the inconsistent fullscreen setting. Some games launched in fullscreen immediately, others stayed in windowed mode. Not consistent at all. A single toggle would solve this issue.

Jordan Conroy Editor

Here’s a little showcase of just what kind of volume you can expect at PrimeScratchcards.

Game Types Available at PrimeScratchcards

Slot Titles

The site features a variety of exclusive slot titles, as well as a range of other genres, including Megaways, Jackpot, Video, Classic Reel, New, and Popular slots.

Slots at PrimeScratchcards

I first played Reactoonz and found the theme a lot of fun, especially a number of available bonus features. Big Bass Splash also still stays solid. The game looked great and ran well.

Jordan Conroy Editor

Table Games

You have a small table game selection to choose from. Still, there are some blackjack and roulette variants to play.

Table Games at PrimeScratchcards

I played 20p Roulette. Don’t agree with its name, it’s called “20p Roulette” but you have to make £1 worth of bets before you can spin.

Jordan Conroy Editor

Live Dealer Games

Live game range is much better. You have tons of options to choose from, like game shows, classic games, and niche games.

Live Games at PrimeScratchcards

I played Lightning Ball this time. The minimum bet is just £0.01, which I like. I also want to give a shout-out to the software used, it handles multiple tickets well.

Jordan Conroy Editor

Scratchcard Games

As expected, the scratcher selection is not bad here at all. There are many popular names as well as some lesser known games. They have their own separate section which is neat.

Scratchers at PrimeScratchcards

I tested Fishin’ Frenzy scratcher. I like that you can scratch the card yourself, and the numbers look like a real scratch card.

Jordan Conroy Editor

Instants and Slingo

Similarly, the number of instant titles in slingo is also impressive. These include crash games, arcade games, scratch cards, video poker, and video bingo titles.

Instant & Slingo Games at PrimeScratchcards

Tested Slingo Shark Week. The theme is a lot of fun, but the bonus round is a bit boring.

Jordan Conroy Editor

The game catalogue is amazing in scale, and the search and filters keep browsing manageable.

Cashouts at PrimeScratchcards are limited to five methods, which again is underwhelming. Competitors in the UK usually include at least twice that number, with extra wallets or vouchers for convenience.

On top of that, the minimum withdrawal is £20 while deposits start at £10, which makes the setup less friendly for anyone who wants to cash out small balances. The upside is that there are no fees.

The process itself has a couple of pitfalls one might not be aware of. You can’t withdraw until you cancel any active bonus, this isn’t that rare, but it’s worth knowing about. We don’t like that you cannot see your real money balance from the withdrawal page, though.

PayPal also didn’t appear in the cashier for us until we used it for a deposit. That isn’t obvious until you notice it, quite confusing.

Withdrawal Methods at PrimeScratchcards

I cashed out through Visa. After cancelling my PrimeScratchcards bonus, the request itself took under 15 seconds. The funds reached my bank within the same day, which matched what the casino promised.

Jordan Conroy Editor

KYC

The site tries to confirm your details automatically at sign-up, but if that doesn’t go through, you’ll be asked for documents later. The FAQ lists which forms of ID are accepted, though it doesn’t clearly explain how to submit them. We found the upload tool by going into the My Account section, where there is a secure portal

PrimeScratchcards deserves credit for quick payouts, but the small number of methods and higher minimums hold it back.

Support at PrimeScratchcards is fairly minimal. You’ll mostly be relying on live chat, which is available at all times and is the main way to get answers.

When I tried the chat, I first had to get past a bot called Marcus. It simply recycled answers from the FAQ, which didn’t help. After typing again, I finally reached a real agent, though the wait was close to three minutes. The person I spoke with was polite, but not always clear. When I asked about withdrawal methods, the response was vague, while questions about payout speed and other contact options got answered more directly.

Jordan Conroy Editor

Email support is available, but you won’t see the address published anywhere on the site. We only got it after asking the chat agent. Phone support doesn’t exist, though there is a callback option.

The FAQ is the hardest to use. It isn’t listed in the main menu, so you have to go through the chat window to reach it. We counted about fifty articles within. Some gave clear answers, like deposit requirements or basic account questions. Others were weaker, simply redirecting us to another part of the site instead of providing the numbers or details on the spot.

Support Options at PrimeScratchcards

PrimeScratchcards provides enough ways to reach support, but only live chat feels reliable enough.