Prime Casino

    Our Rating
    View details
    2.6
    Users Rating
    2 reviews

    100% up to £55 + 55 Spins

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    #Ad, 18+, GambleAware.org | Automatically credited upon deposit. Cancellation can be requested. First Deposi...t Only. Min. deposit: £20. Max Bonus £55. WR of 30x Deposit Plus Bonus amount (Slots count 100% and any other game 10%) within 30 days. Spins Game: Big Bass Bonanza. WR 60x free spin winnings amount (only Slots count) within 30 days. Spin value: £0.10. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies).Bonus must be claimed before using deposited funds. Bonuses do not prevent withdrawing deposit balance. First Deposit Bonus can only be claimed once every 72 hours across all Casinos.Bonus Policy applies. Full Bonus T&C

    Prime Casino Review

    Prime Casino is not exactly striking, so it can easily be missed. But it comes from the SkillOnNet Group, and they are known for their massive game libraries, so skipping it might be a mistake. To see if that’s true, we tested how things work, where the casino stumbles, and if it might offer something worthwhile. This Prime Casino review will show you the results.

    Best for
    Best for:
    • Casual players
    • Mobile gamblers
    • Bonus hunters

    About the Casino Brand

    Prime Casino has been online since 2005 and is operated by SkillOnNet Ltd, which holds over 50 casinos. Its setup is almost identical to many of its sister sites, with the same offers, game suppliers, and layout style. Compared to third-party operators, the difference comes from the sheer size of SkillOnNet’s network, which gives users access to a large game library. Still, Prime Casino itself hasn’t developed a distinct identity and often feels like a template used across the group.

    There have been some small updates, though. A few tweaks to how menus are placed or how the homepage loads. But overall, the interface still looks and feels like it did years ago. Newer casinos outside the group look more current and move faster to change with what players expect and need.

    Parent Company Name SkillOnNet Ltd
    Website primecasino.co.uk
    Head Office Level 5, Quantum House, 75 Abate Rigord Street, Ta’Xbiex 1120 Malta
    Company size/Employees 51–200 employees

    Prime Casino Background

    It’s worth mentioning that SkillOnNet, who owns Prime Casino, was fined £305,150 in 2023 by the UK Gambling Commission for issues with anti-money laundering and social responsibility. Still, Prime Casino wasn’t singled out in that case, and it has never been blacklisted.

    Licences and Regulations

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Licence Integrity
    50%
    4.0
    Responsible Gaming Features
    25%
    5.0
    Security Measures & Transparency of Display
    15%
    4.0
    Regulatory Failures
    10%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    For players asking ‘Is Prime Casino legit?’, the short answer is: yes. The site holds a UKGC licence under account number 39326, which is hard to get and even harder to keep.

    The Safer Gambling section is easy to access and laid out with care. Players can set limits on how much they wish to deposit and how long to play. Self-exclusion, timeouts, and reminders are all built in.

    These tools are standard now, but Prime Casino goes a step further with a tool called SafeMate. It tracks spending, time online, and game types played, then it compares those stats with others and gives a risk score. That kind of data gives a player a better grip on their habits, which is something more sites could learn from.

    Support for users dealing with more serious problems is also here. The casino links out to multiple responsible gambling services, and there are measures in place to stop underage access. During sign-up, players must verify their age, and there’s info about blocking tools for households with minors.

    The site uses SSL to keep data secure. That’s the standard now, but what’s missing is two-factor login, something we expect more of nowadays.

    SSL encryption 128-bit
    Deposit Limits Yes
    Activity Limitations Yes
    2FA No
    Self Exclusion Yes
    Protection of Minors Cyber Patrol, GamBlock and Net Nanny
    Problem Gambling Organisations National Gambling Treatment Service, GambleAware, GamCare Forums and Chatrooms, National Gambling Helpline, Gambling Therapy, Gamblers Anonymous, National Council on Problem Gambling, GamCare, Payplan
    IT-Security WE1
    Firewall Yes
    Anti Money Laundering Source of funds and identity verification

    Security Aspects at Prime Casino

    Prime Casino meets all legal requirements, stays under proper regulation, and offers more responsible gambling tools than many others, especially with SafeMate.

    First Minutes Inside the Casino

    Prime Casino is pretty plain design-wise. We didn’t like the colour scheme much to start with – colours don’t really go together. Compared to other SkillOnNet brands like Swift Casino, this one feels stripped back of personality. That said, the layout is as intuitive as ever; it’s very easy to jump to all the main categories.

    The sign-up was quick. I typed in my mobile number, and the system recognised my other SkillOnNet account. Some of the fields filled in automatically, which saved time. Picking a username took an extra try – there’s a 12-character limit, which feels a bit too strict. Passwords need a mix of letters, numbers, and special characters. In the end, I had to verify my phone. The whole process took under two minutes.

    Jordan ConroyJordan Conroy Editor

    The top menu lets the player switch between the key sections: home, live dealer, reels, and card games. On the left-hand side, there’s a static sidebar. It lists shortcuts like jackpots, new titles, tournaments, promotions, game providers, and the blog. That menu is always visible.

    Scrolling down, each page comes with a small intro that explains what that section offers, along with basic how-to-play info and a short FAQ underneath. The footer has all the key links: support, licences, terms, and even some social media, the usual.

    The site responds well. I noticed no delays, and pages load fast. But I did run into a weird issue after leaving and coming back; some buttons simply stopped working. I couldn’t click on Sign In, Menu, Join, or others. Refreshing didn’t fix it right away. It sorted itself out later, but that shouldn’t happen on a live site.

    Jordan ConroyJordan Conroy Editor

    Deposit Options Provided

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    30%
    2.0
    Quantity of Methods
    30%
    2.0
    Disclosure Transparency
    20%
    1.0
    Processing Speed Compliance
    20%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    Deposits at Prime Casino are simple, but the choice is limited. There are only five methods, and all of them are mainstream ones.

    The site sets a £10 minimum for every option, and it doesn’t add extra charges, so the process is as clean as it can be. On the downside, the casino doesn’t share much about payment rules outside of the cashier page.

    Method Min Deposit Dep. Time Fees
    Visa £10 Instant None
    Mastercard £10 Instant None
    Instant Bank Transfer £10 Instant None
    PayPal £10 Instant None
    Trustly £10 Instant None

    Deposit Methods at Prime Casino

    I made a £15 deposit with Visa, and was done in under half a minute. Everything went through without a hitch.

    Jordan ConroyJordan Conroy Editor

    Prime Casino handles deposits quickly and without extra charges, which is exactly what players want. Still, the lack of payment variety leaves the casino looking a bit behind in this area.

    Active Bonuses and Codes

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Generosity & Frequency
    35%
    3.0
    Variety & Quality
    25%
    2.0
    Recoup Chances
    20%
    3.0
    Transparency of T&Cs
    10%
    4.0
    Bonus Eligibility
    10%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    Prime Casino puts some effort into its promo line-up, but it doesn’t really compete with the biggest players in the market. The site gives new players a few different ways to start, and then backs it up with rotating daily deals. That sounds fine, but once you look closer, you will see that the overall value is a bit mixed. No deposit bonus isn’t included at this point.

    Welcome Deal

    Prime Casino doesn’t limit itself to just one welcome offer, which we like. Instead, new players can pick from three different deals.

    The first is a classic 100% match up to £50 with a £10 minimum deposit. Wagering is at 30x for bonus funds, but only slots count fully, so anyone hoping to clear the bonus on table games will find it very slow going.

    The second deal is a Free Spins no deposit bonus option. A total reverse to the first welcome promo, this one gives 151 spins on Big Bass Splash. A £10 deposit is enough to claim it, though these spins carry a steep 60x playthrough. This is a strange decision, considering the other offer is more generous in this regard.

    The third option is more unusual: deposit £50 or more and activate “spins for a year.” This adds a 50% match up to £50 and drip-feeds 10 Prime Casino free spins on select games each week for a full year. It sounds good as a concept, but in practice, the rewards stretch out so long that we doubt most players would see much real benefit.

    Each welcome deal is a one-time pick. Once you choose, you cannot switch later. From our perspective, none of these differ compared to other UK casinos. They’re functional, but the value is average at best.

    Other Deals

    Beyond the welcome bundle, the regular promotions are modest. Most do not require coupon codes. Here’s what players can expect after signing up:

    • Drops & Wins: This one is tied to Pragmatic Play’s network, where selected slots and live titles come with daily cash drops and weekly tournaments. The headline prize pools look large, but in reality, rewards are spread thinly across thousands of players.
    • Golden Chips: A promo geared towards table game players. Use the bonus code GC25, to receive bonus chips to use on Playtech’s live dealer titles.
    • Prize Twister: A wheel-based mini-game that you can trigger by meeting certain conditions, usually by making a Saturday deposit. The spins on this wheel can hand out free spins, scratchcards, or cash prizes, with the top prize capped at £25,000.

    These extras are frequent but low in value, but they may suit players who want regular deals.

    My Levels Loyalty Programme

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Quality & Quantity of Benefits
    40%
    3.0
    Tier Levels
    25%
    5.0
    Ease of Access
    20%
    5.0
    Disclosure Transparency
    15%
    1.0
    *The ratio of total casinos evaluated according to scores 1-5

    Prime Casino’s loyalty scheme, My Levels, looks rewarding at first glance, but it is pretty mediocre. You earn points by placing real-money bets and climbing the level ladder. Each level unlocks extras like free spins, bonus cash, or the occasional cash prize. The catch is that the climb is slow, and the rewards at the lower tiers are so small they barely register. No deposit bonus codes are needed to take part.

    Prime Casino gives the feeling of variety, but the bonuses don’t stretch far. Most of the value is packed into the welcome offer, while the rest of the promotions feel routine rather than rewarding.

    Gigantic Game Library to Explore

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range & Quantity of Casino Games
    30%
    5.0
    Reputation of Game Providers
    20%
    5.0
    Game Performance & Mobile Compatibility
    20%
    2.0
    Game Discoverability & User Interface
    15%
    5.0
    Game Description & Features
    15%
    3.0
    *The ratio of total casinos evaluated according to scores 1-5

    Prime Casino has gone all-in with its library. With more than seven thousand titles from over thirty well-known developers, there’s no shortage of choice. That size could easily overwhelm, but the site does a good job of keeping things organised.

    The library is super easy to browse; everything is located within 1–2 clicks. We like that filters cover game type, provider, tags, star rating, and even betting ranges. It makes browsing less of a chore, even if the slots page could use more subcategories to break down the sheer volume.

    Categorisation is pretty good aside from that. Each game category has a number of subcategories that make it easier to browse the available options.

    The search tool is equally handy. You can type in a title, provider, or category and get the result in a few seconds. Still, some quirks can throw the flow off.

    I find it annoying that some games open directly in full screen while others don’t. It should be consistent and left as a player choice.

    Jordan ConroyJordan Conroy Editor

    Prime Casino does offer demo play under a small “i” button. It opens an info page with a Practice Mode button. Demo access is great, but the info pages feel barebones. There’s no RTP listed, which is disappointing.

    Performance is where things get patchy.

    Not impressed with the performance. I ran into multiple errors, slow loads, and lag during play. While the games do load eventually, I ran into errors, occasional lag, and load times creeping up to ten seconds.

    Jordan ConroyJordan Conroy Editor

    Here are the most interesting game choices we found at Prime Casino.

    Game Type Quantity Most Popular Game
    Slots 7,000+ Big Bass Splash
    Live Casino 400+ Crazy Time
    Table Games 70+ 20p Roulette
    Instant Games 220+ Aviator
    Slingo 49 Slingo Starburst

    Game Types Available at Prime Casino

    Slot Titles

    The slots section is stacked. You’ll find Megaways, jackpots, Gold Blitz, Daily Drop titles, and more. On top of the usual catalogue, the site also runs more than thirty exclusives you won’t see elsewhere, which adds some fresh picks alongside the classics.

    Game Developer RTP Release Date
    Starburst NetEnt 92.05% 2018
    Book of Dead NetEnt 91.00% 2021
    Big Bass Bonanza Pragmatic 90.68% 2022

    Slots at Prime Casino

    Mighty Black Knight is a popular slot. I personally wasn’t a fan of the basic design, but I did like the Mighty Reels feature. Gaelic Luck is also a hit. The theme is more colourful in this one; it looks fun. I also liked the Free Spins feature.

    Jordan ConroyJordan Conroy Editor

    Table Games

    Most of the focus in the Table Games category is on blackjack and roulette, but there’s still a healthy list of other games tucked in. A few niche titles can also be found.

    Game Developer RTP Release Date
    European Roulette Pro Special GVG 97.30% 2016
    20p Roulette Inspired Gaming 97.30% 2015
    First Person Deal or No Deal Evolution Gaming 95.42% 2022

    Table Games at Prime Casino

    Tried French Roulette, really liked the design, but the game would benefit from an ‘Undo’ button. As of now, they only have a ‘Clear Table’ to wipe your last turn. First Person Mega Ball is a video version of a popular live show. I like that this game can be played without a live dealer. It was a lot of fun and I really like the multipliers, they are undoubtedly the top feature.

    Jordan ConroyJordan Conroy Editor

    Live Dealer Games

    The live lobby is the second highlight of the site. Beyond the standard blackjack and roulette tables, there’s a deep line-up of modern variants and game shows. We also liked the regional tables in local languages and the Vegas-branded dealers, which give the section more depth than most competitors.

    Game Developer RTP Release Date
    Mega Roulette Pragmatic Play 97.30% 2021
    Adventures Beyond Wonderland Playtech 96.82% 2021
    Crazy Time Evolution Gaming 96.08% 2020

    Live Games at Prime Casino

    Mega Roulette Live is a unique roulette variant. The multipliers are a great feature, but the stream was laggy during my session, which was disappointing. I went for Lightning Ball as my next live title. I like that the minimum bet is just £0.01, also the software deserves the praise, it handles multiple tickets well.

    Jordan ConroyJordan Conroy Editor

    Instants & Other Games

    Crash games, scratch cards, arcade titles, video poker, and even video bingo are all included in this subcategory. It’s a surprisingly varied mix, and the themed twists on these formats keep it from feeling repetitive.

    Game Developer RTP Release Date
    Aviator Spribe 94.32% 2021
    Miner Donkey Rider Play’n Go 91.20% 2025
    Fishin’ Frenzy Scratchcard Blueprint 80% 2019

    Instant Games at Prime Casino

    Tested Fishin’ Frenzy scratcher. I like that you can scratch the card yourself and the numbers look like a real scratch card.

    Jordan ConroyJordan Conroy Editor

    Slingo

    There isn’t a dedicated Slingo tab, which is unfortunate, but using the search or filters brings them up quickly. Once you do, you’ll see plenty of the well-known titles plus a handful of more unusual spins on the format.

    Prime Casino has a strong library, but technical stumbles and some clunky decisions in the layout undercut it.

    Gambling on Mobile Devices

    There’s a dedicated app for both Android and iOS, which is good to see. The layout looks tidy and gives quick access to everything important.

    Prime Casino has an app for both Android and iOS. It works well overall, but there are still some quirks that hold it back from being great.

    • Download Android Casino App
      0.0 0 ratings
    • Download iPhone Casino App
      4.3 82 ratings

    I tested the Android app and downloaded it in under 20 seconds. It let me log in right away using saved details, though logging in on my phone immediately kicked me out of the desktop session.

    The design matches the website, and the bottom navigation bar makes moving between games and account pages quick. Load times between sections were about two seconds, which became tiring after a while. I played a few games on mobile and didn’t run into lag. I’d say mobile has better performance than desktop.

    Jordan ConroyJordan Conroy Editor

    Withdrawal Options the Site Offers

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    25%
    4.0
    Quantity of Methods
    25%
    3.0
    Identity Verification Flow
    20%
    5.0
    Processing Speed Compliance
    20%
    5.0
    Disclosure Transparency
    10%
    1.0
    *The ratio of total casinos evaluated according to scores 1-5

    Prime Casino supports only a handful of withdrawal methods, five options in total. The minimum withdrawal sits at £20, double the deposit minimum, and that difference can make smaller balances harder to cash out. On the other hand, none of them charge fees, which is good. You can expect to receive your funds within 24 hours, not bad for a withdrawal time.

    Delays are possible as evident from the Prime Casino reviews.

    Method Min Withdrawal Withdrawal Time Fees
    Visa £20 1–3 Business Days None
    Mastercard £20 1–3 Business Days None
    PayPal £20 24 Hours None
    Trustly £20 24 Hours None
    Wire Transfer £30 1–5 Business Days None

    Withdrawal Methods at Prime Casino

    I had to dig around to figure out how to withdraw. I opened the top-left menu, clicked into ‘Cashier’, then found ‘Withdraw’. Once there, I couldn’t even check my real balance, just a box asking how much I wanted to cash out. That should never be hidden.

    Worse, the site blocked my attempt because I had a bonus active. I had to cancel it manually, then restart the process. After that, everything went quickly. The full request took under 20 seconds, and the funds hit my wallet later that same day.

    Jordan ConroyJordan Conroy Editor

    Verification

    The site tries to confirm your details at sign-up, but if that fails, you will need to upload documents through your account section. The FAQ explains why documents are needed but gives little direction on how to send them. You can send your documents through a secure upload tool inside your profile; do not use email for this.

    Prime pays quickly. But there are ways to make this part of the site easier and fairer to players who don’t always cash out big.

    Customer Service Evaluation

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Contact Methods Variety
    30%
    4.0
    Quality of Responses and Support Interaction
    25%
    4.0
    Response Time Across Contact Methods
    20%
    5.0
    Ease of Access to Contact Methods
    20%
    3.0
    Availability Across Devices and Browsers
    5%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    Prime Casino has two main channels on the site: live chat and an FAQ. There’s no phone line, but the casino does offer callbacks if you request one.

    Support is technically available every day from 06:00 to 00:00 GMT, not 24/7, but a perfectly reasonable range. As it usually goes, the fastest way to get assistance is through live chat.

    When I opened the chat, I was greeted by a bot called Marcus, but instead of plainly answering, the bot took my question and related it to one of the FAQs, then it gave me the copied-and-pasted answer from the said FAQ. Depending on the complexity of the question, the bot may be able to answer it.

    It was quite difficult to quit the chatbot and speak to an actual agent. I figured that typing ‘Agent’ or equivalent in chat makes the process faster, but not always. There’s still a chance you’ll get caught up in its dialogue tree.

    It took me around 2 minutes to connect to an agent. The support representatives were polite and responded to each of my questions in less than 60 seconds. Answers were helpful, better than the bots, but not that comprehensive.

    Jordan ConroyJordan Conroy Editor

    Support Type Availability Response Time (Tested)
    Live Chat 06:00–00:00 GMT, Daily ~2 minutes (after bot)
    Callback 24/7 (via request) ~4-hour callback window
    Text Support 24/7 1–2 hours
    Email 24/7 ~24 hours
    FAQ Section Accessible via Live Chat Instant (self-service)

    Support Options at Prime Casino

    Email is another option, though it’s oddly hidden. The address is [email protected], but you won’t find it listed anywhere on the site. We had to ask Chat to get it. If you decide to contact Prime Casino in this way, send your question ASAP as you may have to wait a few hours for an answer.

    The FAQ is hidden inside the chat menu under “Show more categories,” which isn’t exactly obvious. Once you find it, you’ll see about fifty questions. Some of them give usable answers, but others are vague or just send you to another page. For example “What is the minimum/maximum withdrawal amount & what are the available methods?”, the FAQ didn’t give any info, just told us to look elsewhere.

    The search bar inside the FAQ helps to quickly find the question you need, but it still feels underdeveloped.

    Final Verdict

    Prime Casino has a stacked games library with over 7,000 titles from well-known developers. The search and filters make it easy to find options to play, and the site stays out of your way. Still, the bonus system feels stretched; you get three whole welcome offer options, but the value isn’t great. If what you want is a clean site with fast payouts and a solid range of games, this one does the job. Worth checking out, just don’t expect too much beyond the surface.

    Here are the summarised highs and lows that we found in this Prime Slots Casino review.

    • Over 7,000 games
    • Three welcome deals
    • Filters by min/max bet and rating
    • Game info includes demo and details
    • £20 minimum withdrawal
    • Limited reload deals
    Ranking Criterion
    Criterion Points
    Prime Casino Bonuses
    Discover 4 Prime Casino bonus codes available in August 2025

    4 Deals available in United Kingdom

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    Bonus type: Free Spins, Welcome Bonus

    Min Deposit: £10

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    Min Deposit: £20

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    User reviews of Prime Casino

    User Rating Rated by 2 users
    2.6
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    2.0

    June 8, 2025

    Lee Scott

    United Kingdom United Kingdom

    No matter how many times I request a code, nothing shows up on my phone. I’ve checked everything, tried resending — still nothing. Hard to trust a casino that can’t handle a basic SMS.
    3.2

    November 15, 2024

    Jane V.

    United Kingdom United Kingdom

    Standard gaming process. Prime casino's customer support was responsive too. Nothing special but secure
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