NetBet Casino

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    3.4
    Users Rating
    24 reviews

    Netbet Casino Welcome Bonus

    25 FS + Up to 500 FS

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    Netbet Casino Review

    NetBet Casino has been part of the UK’s online gambling landscape for nearly two decades, quietly building itself into one of the larger brands in the industry. It may not be the flashiest name, but it’s certainly not a small player either. In this NetBet review, we’ll explore what this casino brings to the table and see how it stacks up against the competition in today’s ever-growing market.

    Best for
    Best for:
    • Slots players
    • Mobile-focused players
    • Free spins seekers
    • Novice players
    • Casual bettors

    Who Owns NetBet

    Operating since 2001, NetBet built its presence in the British market, gradually operating under NetBet Enterprises Ltd.

    While its established reputation is hard to deny, NetBet did face a noteworthy regulatory challenge in 2020 when the UK Gambling Commission issued a £748,000 fine for inadequate anti-money laundering measures. This setback prompted the operator to make substantial changes to its policies and operations. However, they were never blacklisted and continued operating under the same license.

    Parent Company Name NetBet Enterprises Ltd
    Website netbet.co.uk
    Head Office Ewropa Business Centre, Level 3, Suite 704, Office A, Dun Karm Street, Birkirkara, BKR9034
    CEO Ilan Oron
    Company size/Employees 201-500 employees

    About the Company Behind NetBet

    Is NetBet Legit?

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Licence Integrity
    50%
    5.0
    Responsible Gaming Features
    25%
    5.0
    Security Measures & Transparency of Display
    15%
    4.0
    Regulatory Failures
    10%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    NetBet holds licences from three major regulatory bodies in Europe. The UKGC oversees its operations in the UK under account number 39170. The UK licence covers Remote Casino, Remote Real Event Betting, Remote Virtual Event Betting, and Remote Pool Betting, allowing NetBet to run these activities. Plus, they cover Linked Gambling software, too.

    In the rest of the world NetBet is supervised by Malta Gaming Authority (MGA/B2C/126/2006) and the Republic of Ireland (1010329). These permits appear on NetBet’s homepage, reflecting the casino’s transparency about its legal status.

    The level of player protection at NetBet transpires already during account creation. New members are prompted to establish spending boundaries before they start playing. And all the other responsible gambling tools are featured in the personal account section: deposit limits, bet amount restrictions, reality checks, and play duration alerts. Once activated, these controls stay in place until the player decides to modify them. The casino explains all these features well: you can get a glimpse on this info on your account page and more in the Help Centre.

    NetBet’s budgeting tools go beyond basic protective measures. A built-in calculator examines income and expenses to recommend suitable playing amounts. The self-assessment system examines betting habits and proposes appropriate control settings. Both tools aim to prevent financial strain before it develops.

    Support partnerships form another layer of player protection. NetBet works with GAMSTOP, GamCare, and BeGambleAware. Links to these organisations appear across the website, offering paths to professional assistance. Players can also activate temporary breaks or permanent account closures through their dashboard.

    The casino uses SSL encryption to protect financial transactions and personal information. Their privacy policy explains how they monitor playing data to spot potential issues while keeping private details under wraps. Sadly, there’s no 2FA at NetBet and this still remains an area where the brand could strengthen its security.

    To protect minors from accessing the site, NetBet promotes several parental control programs: BetBlocker, Net Nanny, Sentry PC and Cybersitter. These applications block gambling sites, helping parents protect younger family members. They also perform age verification within three days of signing up, requiring official ID documents.

    As good as it is, let’s not forget we mentioned a not so favourable occurrence in NetBet’s history in 2020, when the UKGC imposed a £748,000 fine due to gaps in anti-money laundering measures. This led to fundamental changes in how the casino handles financial transactions as they revamped their monitoring systems and brought in stricter compliance checks for money transfers. Though the past fine warrants mention, the subsequent improvements show a shift toward better compliance standards.

    SSL encryption 128-bit
    Deposit Limits Yes
    Activity Limitations Yes
    2FA No
    Self Exclusion Yes
    Protection of Minors Yes
    Problem Gambling Organisations GAMSTOP, GamCare, Gambling Therapy, Gamban, BeGambleAware
    IT-Security We1
    Firewall Yes
    Anti Money Laundering Source of funds and identity verification

    Security Aspects at NetBet

    First Look at NetBet UK

    When NetBet page loaded, our attention went straight to a promotional banner that took up considerable space on the main page. The banner continuously cycles between different offers and promotions, which wouldn’t be as annoying if the banner wasn’t as large as it is.

    The site prioritises getting things done without overlooking flashy. Its dark background makes the text easy to read, but certain elements – particularly that large promotional banner and the split menu system – could do with some adjustments.

    The main control bar sits comfortably at the top of the screen. From there, you can quickly access your cashier, check your rewards, and even jump straight back into the last game you played, which we put to good use multiple times. We also liked that the search bar is easily accessible from this fixed position. It saves time when you know exactly what game you want to play. From there, you’ll always see your balance, so it’s convenient to track how much you’ve got to spend without having to click around.

    The search system turned out to be more capable than we first assumed. Beyond basic name searches, it responds to game categories, provider names, and even specific themes. Looking for Egyptian-themed games brings up relevant titles without any extra clicking around through menus.

    A menu button on the left opens up access to everything from standard games to the live dealer tables, poker rooms, and sports betting section. The site also tucks away responsible gaming controls and current offers in this menu.

    Games appear in a grid format with clear pictures showing what each one offers. The titles and companies that made them stay readable thanks to good-sized thumbnail images. The grid can change size to show more or fewer games at once, which we found useful on different screen sizes.

    netbet review

    One frustrating element emerged when I tried using the provider filter, as it sits at the far end of a horizontal scrolling bar, followed by yet another scrolling menu to pick specific companies. Yes, typing a provider name in the search works as a bypass, but the current filter placement needs rethinking.

    Jordan ConroyJordan Conroy Editor

    The footer is also worth some mention. Not only do you get to see some quick links there, but also their payment methods and Trustpilot score (4.1), which they seem to be proud of. If you scroll down to the footer on different sections of the website, you will notice a small FAQ area related to that section, which is neat.

    Moving around different parts of NetBet is quick Pages load fast, games start promptly, and switching between casino games and sports betting goes without delays. This responsiveness makes a real difference compared to slower-loading casino sites.

    Deposit Methods

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    30%
    4.0
    Quantity of Methods
    30%
    3.0
    Disclosure Transparency
    20%
    4.0
    Processing Speed Compliance
    20%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    NetBet accepts payments through several banking methods, including Visa, Mastercard, PayPal, Skrill, Neteller, and Paysafecard, so all the main options are covered. The cashier button sits right at the top of the homepage where you can’’t miss it. The deposit page itself walks you through each step without overcomplicating things – all the main steps appear on one page instead of bouncing you around different screens.

    NetBet doesn’t charge any fees for putting money in, but it’s worth noting that some payment providers might add their own charges, so be wary of that.

    The minimum deposit amount sits at £10 for most methods. CashtoCode users need to put in at least £20 to start playing. For bigger deposits, Visa and Mastercard allow up to £50,000, while Paysafecard stops at £1,000.

    The casino could do better at showing these limits upfront, as right now they’re buried in the FAQ section instead of appearing where you actually make your deposit.

    Jordan ConroyJordan Conroy Editor

    Payment Method Minimum Deposit Maximum Deposit Commission Transaction Speed
    Visa £10 £50,000 Free Instant
    MasterCard £10 £50,000 Free Instant
    PayPal £10 £5,000 Free Instant
    Paysafecard £10 £1,000 Free Instant
    CashtoCode £20 £400 Free Instant
    Google Play £10 £10,000 Free Instant
    ecoPayz £10 £10,000 Free Instant
    Trustly £10 £10,000 Free Instant
    Wire Transfer £10 £8,000 Free 1-5 business days
    Skrill £10 £10,000 Free Instant
    Neteller £10 £10,000 Free Instant
    Yaspa £10 £10,000 Free Instant
    Astropaycard £10 £800,000 Free Instant

    NetBet Deposit Methods

    When I made my first deposit with Visa, the three preset deposit amounts seemed quite high, but the system lets you type in your own amount below – I went with £10. The welcome bonus code was already filled in, which saved some time looking around for it. After trying Visa, I also tested PayPal. Both £10 deposits went through instantly, and my bonus spins showed up right away each time.

    Jordan ConroyJordan Conroy Editor

    netbet deposit review

    The payment system works the same way whether you’re using cards or ewallets. You’ll only need to do extra verification for larger amounts

    In a word, the payment setup at NetBet mostly does its job – we got our money in without any technical problems, and both our expert’s card and PayPal deposits worked exactly as they should. Our main criticism focuses on how NetBet presents its banking information.

    NetBet Bonuses

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Generosity & Frequency
    35%
    4.0
    Variety & Quality
    25%
    3.0
    Recoup Chances
    20%
    3.0
    Transparency of T&Cs
    10%
    5.0
    Bonus Eligibility
    10%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    NetBet presents quite some bonus programmes for both new and existing players – 17 special deals for both general casino and poker players.

    Don’t forget to check the Poker bonus section if you’re interested, as these deals won’t be listed in the main one.

    We tested the promos that typically offer the best for user’s money. Here’s our take on them.

    Welcome Offer

    The welcome deal at NetBet kicks off with 500 free spins coming with the first deposit you make. The process is simple: make your first deposit using the promo code NBWELCOME500, and you’ll be instantly credited with 50 spins.

    What’s interesting, though, is that the remaining spins – up to 450 are handed out over the next six days in random amounts ranging from 0 to 75 per day. To be honest, I wasn’t pleased about having to log in daily just to claim them. Not to mention that it’s quite possible to walk away with zero additional spins. Anyway,, it’s worth saying the FS appeared reliably on my account during the six-day period. And although I’m disappointed that you can’t claim the bonus with e wallets/prepaid cards, the £500 max win converted in cash balance is reasonable. Generally speaking, in my opinion, the welcome bonus isn’t particularly generous and it comes with somewhat restrictive T&Cs.

    Jordan ConroyJordan Conroy Editor

    The wagering requirement of 40x for the bonus and any winnings from bonus rounds is on the high side for a free spins bonus. Ideally, we’d like to see that lowered. For comparison, many casinos stick to 35x or lower.

    For those willing to put in the effort and time, it’s a decent offer, but it’s not as undemanding as some other welcome packages we’ve ran into, as the casino clearly baits you to log-in regularly.

    NetBet No Deposit Bonus

    NetBet is known to offer no deposit promotions that don’t require a deposit to claim. Right now, there are three separate offers where new players can grab spins by using bonus codes and verifying their accounts.

    Important: A valid UK mobile number is required to qualify for each of these no deposit offers.

    One of these deals gives 25 spins on Book of Dead when you use the promo code BOD22 during registration and verification. To get the spins, you need to launch the game in question. There’s also an offer for 25 free spins no deposit on Starburst XXXtreme with the bonus code SBXXXTREME25. This one follows the same process – enter the code at signup, validate your account, and boot up the game to use your spins. Lastly, there’s 20 free spins coming with no deposit for NetBet Bonanza, this time the promo code is NBONANZA20, everything else stays the same.

    Note! All no deposit bonuses come with a 40x wagering requirement, so even though you don’t need to top-up for the bonus, you’ll need to play through the winnings before withdrawing.

    While these offers come and go, NetBet has a track record of bringing them back in different forms. We’re keeping our eyes on the ball and will promptly update this page together with the info on NetBet’s new no deposit bonus offers once they are up and running.

    Crack the Vault

    Another promotion is Crack the Vault, which gives you the chance to win up to £5,000 in cash. Here’s how it works: you purchase tokens in the Club Shop, then use them to attempt to unlock the Vault by entering a code or using a random generator. Each attempt could land you the grand prize or one of the smaller mystery rewards, which include NetPoints, cash, or other bonuses. The appeal of this promotion lies in its simplicity – you can keep purchasing tokens and trying your luck as many times as you like. It’s not just about luck either, as regular players who accumulate points through wagers can maximise their chances of winning.

    However, this one might not appeal to everyone, especially those who prefer promotions that guarantee a payout.

    Monday Club

    Speaking of which. Every Monday, NetBet encourages its players to make a deposit using the bonus code for existing customers MONEYVAULT to earn Vault tokens. For those who deposit at least £10, up to 50 Vault tokens can be collected, which can be used to try and crack the Vault for prizes ranging from £100 to £500 in cash. This promotion adds a bit of a gamified element to a typical deposit bonus, and it’s clear that NetBet aims to make the weekly grind more interactive for players. Once again, the actual Vault cracking is still based on chance, so even though you’re rewarded with tokens, there’s no guarantee of walking away with a big win.

    Gods and Prizes Pantheon

    On Thursdays, the focus shifts to Playtech’s popular Age of the Gods slot series with the Gods and Prizes Pantheon promotion, which lasts until 30/06/2025. By wagering £20 on any Age of the Gods slot, players can reveal a prize, which includes up to 500 FS.

    Mystery Friday

    Fridays come at NetBet come with the Mystery Friday promotion, lasting until 30/06/2025. Players who wager £10 on any Playtech slot game are eligible for a mystery prize, which could include NetBet free spins or golden chips. Once again, players must opt in from the ‘Available Bonuses’ section to activate this offer, and the bonus will be revealed through the special Netbet’s Vegas widget. The 40x wagering requirement is ever-present.

    Saturday Magic Spins

    To finish off the week, NetBet offers 25 free spins every Saturday through the Magic Spins promotion. By depositing £25 with the NetBet bonus code 25MAGICSPINS you can unlock spins on such Playtech slots as Blue Wizard Megaways, 3 Wizards Mega Fire Blaze, and Red Wizards Fire Blaze Classics. While 25 bonus rounds might seem generous, the relatively high deposit requirement of £25 might make this deal less attractive to many gamblers. Additionally, the FS come with the same 40x wagering requirement, yet again.

    T&Cs of all the promotions are clear and easy to understand, and overall there are no major restrictions on them. But even though the ongoing promotions are plenty and prevalent, frankly speaking they’re often low value and don’t offer much variety in their core.

    Jordan ConroyJordan Conroy Editor

    Other Deals and Seasonal Promotions

    NetBet often runs seasonal promotions and tournaments. They typically coincide with holidays or special events and come with their own set of conditions, similar to the weekly deals. If you want to stay up to date with these, subscribe to the NetBet’s or to our newsletter.

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    Loyalty Programme

    Ranking Criterion
    Significance
    Criterion Points

    Besides regular deals, NetBet also runs a loyalty programme called ‘Players Club.’ This programme kicks off with your first real money bet, automatically placing you at Bronze level. Players Club is divided into seven tiers, with monthly points determining your status. While testing the system, we noticed the points added up at a decent rate, making progress feel achievable even with modest bets.

    The points system works across all game types, with different amounts awarded based on what you play. For every £1 bet, slots give you 10 NetPoints, while roulette, card games, and blackjack each give 5 points. Video poker awards 3 points per pound, and live dealer games contribute 5 points.

    I like that the points for roulette and other table games are reasonable compared to slots. Many of these programmes punish table game players by severely limiting their points accrual, so it’s a positive that NetBet doesn’t.

    Jordan ConroyJordan Conroy Editor

    Some games display a Loyalty Rewards ribbon, marking them as double or triple-point earners. Only real money bets count, though; bonus funds won’t help your point total grow. Moving through the ranks from Bronze to Silver, Gold, Diamond, Platinum, and finally, Stellar brings better point-earning rates and opens up more Club Shop items.

    The Club Shop stocks rewards like bonus funds, free spins, and cash vouchers.

    Watch out for the 40x wagering requirement on most rewards, though. Yes, it’s present in loyalty rewards, too.

    Your tier status gets checked monthly, and dropping down happens if you don’t meet the minimum points. We saw players mentioning this happened to them after short breaks from playing. Platinum and Stellar members get more breathing room with six-month review periods instead of monthly checks.

    The higher you climb, the better the perks become. Platinum and Stellar levels multiply earned points up to five times, but keeping up the required play takes serious dedication. The program keeps quiet about its invite-only VIP tier, there’s no clear path shown for reaching this exclusive level.

    NetBet Casino Games

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range & Quantity of Casino Games
    30%
    5.0
    Reputation of Game Providers
    20%
    5.0
    Game Performance & Mobile Compatibility
    20%
    4.0
    Game Discoverability & User Interface
    15%
    3.0
    Game Description & Features
    15%
    1.0
    *The ratio of total casinos evaluated according to scores 1-5

    NetBet houses over 4,300 different games from more than a dozen leading developers, including Pragmatic, Red Tiger, Playtech and Evolution. The collection includes nearly everything: you have slots, table games, casual games and live games to check out. But what caught our attention were their branded games – titles created specifically by NetBet for NetBet players. Additionally, they operate separate sections for NetBet Poker and NetBet Lotto, so you might want to pay them a visit if you’re tired of their regular offerings.

    Game Type Number of Games Popular Title
    Slots 4,000+ Starburst
    Jackpot Slots 50+ Sisters of Oz
    Live Casino 129+ Crazy Time
    Table Games 50+ Blackjack Switch
    Crash Games 11+ Big Bass Crash

    Game Types Available at NetBet

    One hard-to-ignore absence I found is the lack of demo modes – there’s no way to try games without wagering real money first. Additionally, games don’t display their RTP rates until after you start playing, which was frustrating for me as I expected this option for a brand that big. Games themselves load within 5–10 seconds after clicking, running with 0 issues, so no complaints here.

    Jordan ConroyJordan Conroy Editor

    Slots

    The slot section is massive, with over 4,000 titles, though the actual number may be slightly inflated due to table games being lumped in here. There’s plenty of variety, from classic slots to megaways titles and everything in between.

    Book of Gold: Classic
    RTP 95.94%
    Max win x 5000
    Lucky Emeralds
    RTP 95.73%
    Max win x 500
    Legacy of Dead
    RTP 96.58%
    Max win x 5000
    Starburst
    RTP 96.1%
    Max win x 50000
    Moon Princess
    RTP 96%
    Max win x 5000
    Rise of Merlin
    RTP 96%
    Max win x 5000
    Legacy of Egypt
    RTP 96%
    Max win x 5000
    Fire Joker
    RTP 96%
    Max win x 800
    Book of Dead
    RTP 96.21%
    Max win x 5000.00
    Fluffy Too
    RTP 95.39%
    Max win x 5000

    Slots at NetBet

    I gave Starburst a spin – an old favourite for its simplicity and both-ways payout system. I played about 20 rounds and won/lost a total of £1.42. The game design still holds up after all these years, though it’s definitely more suited for casual play. Big Bass Bonanza was a bit more fun in terms of gameplay for the avalanche mechanic, though I didn’t have much luck here as I lost £2.86 after 5 rounds. Lastly, I tried Age of the Gods because I received free spins as part of my welcome bonus. I played through 21 rounds. And while the game design is of great quality, it’s easy to make a mistake with the real money/FS toggle, which ended up costing me £5 in a single spin.

    Jordan ConroyJordan Conroy Editor

    Jackpots

    NetBet hosts both fixed and progressive jackpot games, but the collection is more limited compared to their slots. With around 50 jackpot titles, it’s not the biggest selection, but it does include some well-known games.

    Game Developer RTP Release Date
    Sisters of Oz Triple Edge Studios 95.83% 2020
    Volatile Vikings 2 Relax Gaming 94.80% 2022
    Book of Mega Moolah Microgaming 86.71% 2023

    Jackpots at NetBet

    I tried 4 Fantastic Fish Gold Dream Drop, mainly because of its tempting seven-figure jackpot. While I didn’t win (actually, lost £1.84 out of 10 rounds), the gameplay itself was fun and had plenty bonus features.

    Jordan ConroyJordan Conroy Editor

    Table Games

    In the table games section, NetBet slightly falters. With over 50 titles, it’s not a huge selection. Still, you have everything covered: roulette, blackjack, and baccarat, but the variety of games feels a bit limited.

    Game Developer RTP Release Date
    Blackjack Switch GamesOS 99.39% N/A
    European Roulette N/A 97.30% N/A
    10p Roulette G.Games 97.30% N/A

    Table Games at NetBet

    I tried Blackjack Switch, which offers an interesting mechanic that allows you to switch your second card between two hands. It was fun, and I managed to win £1.25 after 15 rounds. On the other hand, I was less pleased with European Roulette. The minimum bet of £1 was a bit high, and I quickly lost £4 after just 5 rounds.

    Jordan ConroyJordan Conroy Editor

    Live Casino Games

    NetBet’s live casino section is pretty neat, with over 129 games, including roulette, blackjack, baccarat, poker, and game shows. What we liked most about the live casino was the separation from the main casino interface – it made browsing through the live games much easier.

    Game Developer RTP Release Date
    Lightning Roulette Evolution 97.30% 2018
    Casino Hold’em Evolution 96.00% 2018
    Crazy Time Evolution 95.50% 2020

    Live Games at NetBet

    I played Crazy Time, which was fun and interactive. The dealer was entertaining, and the game had a nice pace to it. I played just 10 rounds and managed to win £3.50. The streaming quality was high, and there were no noticeable delays.

    Jordan ConroyJordan Conroy Editor

    Crash Games

    The crash games section feels more like an afterthought, with only 11 games available. These games are simple and tend to lack the feature depth of slots or table games, you can call them casual games basically.

    Game Developer RTP Release Date
    Aviator Spribe 97.00% 2019
    Coins Dare 2 Win Hacksaw Gaming 96.00% 2022
    Big Bass Crash Pragmatic 95.50% 2023

    Crash Games at NetBet

    I tried Aviator, a new crash game I hadn’t played before, and lost £0.27. While the mechanics are unique, the gameplay felt a bit dull after just five rounds.

    Jordan ConroyJordan Conroy Editor

    NetBet Poker

    The poker area at NetBet brings together several poker types. Players can pick from Texas Hold’em tables, try their hand at Omaha, or sample less common types like Stud Poker. Getting started isn’t as simple as just open the page and play though: NetBet prompts players to download extra software to access both tables and tournaments.

    In 2025, when most sites run perfectly in browsers, this feels like an unnecessary step backwards.

    Now, as to formats.

    Money games happen round the clock, with stakes to match any bankroll. The lower buy-in tables give newer players room to learn without much pressure. Move up to higher stakes, though, and the talent level changes quickly; these tables attract much more skilful opponents. Playing multiple tables at once runs well, a nice touch for anyone who likes juggling several games. The only slowdown comes during peak tournament hours when the browser sometimes takes its time loading new games.

    The Twister Sit & Go format really catches the eye. These quick three-player games mix regular poker with random prize multipliers that can turn small buy-ins into big money.

    My attempt at a £10 game didn’t pan out, but watching the prize reveal before each start added some spice to the usual poker formula. Games wrap up fast, too. Most finish within five minutes, which is perfect for squeezing in some poker when time is short.

    Jordan ConroyJordan Conroy Editor

    Free-to-enter games run throughout the day, leading up to larger weekly tournaments with guaranteed money up for grabs. The Sunday main event particularly shows what NetBet poker can do, bringing together skilled players for meaningful prize pools.

    Points earned during play feed into the VIP program, offering tournament tickets and bonus money in return. The rewards stick to basic stuff like extra playing funds and tournament entries.

    Regular players might want more from their loyalty points – special tournament access or higher point-earning rates would make the program more worthwhile.

    Lottery

    The lottery section keeps things simple with such games as Lucky 7 and Lucky 5. Playing doesn’t require much thought – place a bet, watch the draw happen live, and see if you’ve picked right. Lucky 7 shows how it works: seven numbered balls come out of 42 total, with several ways to bet on what might appear.

    Winning big is possible – payouts go up to 2,000 times what you put in, though the odds match those high numbers. Placing bets takes under 60 seconds from start to finish, and the site tells you clearly when everything’s ready to go. A new draw starts every few minutes, so there’s always another chance coming up.

    The betting screen puts everything right where you’d expect. While you won’t find loads of complicated betting patterns, this makes the games easy to follow for newcomers. Results pop up right after each draw finishes, and old results stay available if you want to check past patterns.

    The 95% return rate puts these games in line with other online lotteries. This percentage won’t break any records, but players know roughly what to expect over time.

    NetBet Mobile App

    NetBet brings its games to phones through iOS and Android apps. What’s more, NetBet splits things into two applications – one for regular casino and another for sports betting. Makes sense, but it means downloading two apps if you want both. While talking about the apps, we should mention the Android one hasn’t seen updates in a while. Still, we didn’t run into major problems. About that, 2.8 out of 5 ratings on Google Play and most bad reviews seem pretty old, and the app worked better than those ratings suggest.

    netbet apps

    • Download Android Casino App
      5.0 564 ratings
    • Download iPhone Casino App
      2.9 34 ratings

    When I downloaded an Android casino app, it took up little space (sub 7MB) and installed in seconds – a nice start. The app comes with two colour schemes. I stuck with the dark mode during late-night testing as it felt better for my eyes, though you can switch between both depending on what you prefer. If you’ve played on NetBet’s website before, you’ll recognize the brand’s layout at once – the app looks pretty much the same as the desktop.

    Worth mentioning: the app shares one main issue with the website – finding specific games takes more work than it should. You can type a game’s name or provider in the search box, but browsing through different types of games isn’t as simple as it could be. I had to do quite a bit of scrolling to find what I wanted.

    When I tried the games, they took about 10 seconds to start up – longer than I’d like, honestly. But here’s the good part: once a game starts, it runs just fine. Everything looks clear on the phone screen, with no odd stretching or blurry graphics. Moving from games to bonuses and back worked without any issues.

    Jordan ConroyJordan Conroy Editor

    Android Casino App https://play.google.com/store/apps/details?id=netbet.enterprises.casino
    Android App Installs 100K+
    Android App Rating 5
    Android App Reviews 564 Reviews
    Provider NetBet Enterprises Limited
    Compatibility Android 8.0 or later.
    Language English
    iPhone Casino App https://apps.apple.com/us/app/netbet-net-online-slots/id1251325824
    iPhone App Rating 2.9
    iPhone App Reviews 34 Ratings
    Provider Cosmo Gaming
    Latest Version Version 1.4
    Size 23.2 MB
    Compatibility Requires iOS 10.0 or later.
    Language English

    NetBet Mobile Apps

    You’ll get the same bonuses on your phone as you would on a computer, which we appreciate. The apps handle the basics well enough, copying what works on the website, but they definitely need some improvements.

    If you’d rather not download any apps, the NetBet website works fine on phone browsers, too. We switched between both during testing, and the browser version ran surprisingly well. The pages fit properly on the screen, and the games worked just like in the app.

    Withdrawal Methods

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    25%
    4.0
    Quantity of Methods
    25%
    4.0
    Identity Verification Flow
    20%
    5.0
    Processing Speed Compliance
    20%
    4.0
    Disclosure Transparency
    10%
    4.0
    *The ratio of total casinos evaluated according to scores 1-5

    NetBet allows players to withdraw mostly with the same methods available for depositing. The minimum you can take out is £10 across all methods. Maximum limits apply here as well, but you probably won’t need to worry about them. For example, most ewallets let you withdraw up to £10,000, while cards stop at £40,000.

    Withdrawal Method Minimum Withdrawal Maximum Withdrawal Commission Processing Time
    Visa £10 £40,000 Free* 2–24 hours
    Mastercard £10 £40,000 Free* 2–24 hours
    Paysafecard £10 £1,000 Free* 2–24 hours
    PayPal £10 £10,000 Free* 2–24 hours
    ecoPayz £10 £10,000 Free* 2–24 hours
    Trustly £10 £10,000 Free* 2–24 hours
    Apple Pay £10 £10,000 Free* 24–48 hours
    Skrill £10 £10,000 Free* 2–24 hours
    Neteller £10 £10,000 Free* 2–24 hours
    Wire Transfer £10 £10,000 Free* 2–24 hours

    NetBet Withdrawal Methods

    The withdrawal process starts at your account page. Hit the withdraw button, pick how you want to get paid, type in your amount, and send it through. The site checks if it needs anything else from you right there.

    One thing to keep in mind: you’ll have to use the same way to withdraw as you did to deposit, which is the usual for most online transactions.

    I tried a few withdrawals myself to see how everything worked. Starting with a £10 withdrawal to my Visa card, I found the process simple – the money showed up right when NetBet said it would. No extra papers were needed, and there were no long waits.

    Going through my PayPal felt even quicker. The money landed in my account in less than a day, which was pretty good. Card withdrawals took their time, though – about 3–4 days before I saw the cash. That’s normal for banks, not really NetBet being slow.

    Jordan ConroyJordan Conroy Editor

    We’d say PayPal worked best – it’s quick and easy. Cards aren’t bad either, but they’re slower because of how banks work. Generally, you should expect your money in a day, but rarely two. The good part is that NetBet doesn’t make you go through extra verifications unless you’re cashing out serious money around. If you happen to come across some withdrawal problems during the process, don’t hesitate to reach out to customer support; they’re quite helpful.

    KYC

    The KYC process at NetBet is fairly simple, but it’s clear they take their compliance with UK regulations seriously. Most basic details, like your name and address, are verified automatically when you sign up, so you won’t have to worry about anything extra unless you’re making larger withdrawals or deposits. However, if they need additional information, they’ll ask for it via email or through your account.

    You’ll typically be asked to provide:

    • proof of identity (passport or driving licence)
    • proof of address (utility bill or bank statement)
    • proof of payment method, especially for larger withdrawals.

    NetBet doesn’t make the process too complicated, and submitting documents is easy. You’ll just upload them through the “My Account” section, and it usually takes around 48 hours to get everything verified.

    However, it’s worth mentioning that the info about how this all works is tucked away in the FAQ section.

    Customer Service

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Contact Methods Variety
    30%
    3.0
    Quality of Responses and Support Interaction
    25%
    5.0
    Response Time Across Contact Methods
    20%
    4.0
    Ease of Access to Contact Methods
    20%
    2.0
    Availability Across Devices and Browsers
    5%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    netbet help centre

    Both new and existing users at NetBet can get help via NetBet live chat and email. Social media users can also find NetBet on Facebook, X, and Instagram, but these pages serve mainly as a way to get updates about what the casino is up to.

    The support team works from 09:00 until 23:00 UK time. This means overnight players might need to wait until morning for answers. The casino doesn’t have a phone contact number, leaving everything to written messages. As per usual, live chat works best for urgent stuff, while email fits general questions better.

    Before contacting anyone, it makes sense to check the Help Centre first. It breaks down into sections about money matters, account questions, and playing rules. The FAQs cover basics like deposits, withdrawals, account checks, and bonus rules with clear step-by-step explanations.

    When you do need to talk to someone, the path takes a few clicks. The support section sits under “More” in the main menu, then “Help,” and finally “Contact Us.” While not ideal, this layout pushes players to look through ready answers before starting a chat.

    Live chat is the main contact method. An AI greeter pops up first – typing “speak to a person” bypasses the bot quickly. During our tests, real agents picked up within a minute or two. Our questions about withdrawal time and bonus rules were sorted out in just a couple of messages.

    Finding the email address isn’t that easy and requires an extra step, you’ll need to ask for it in live chat. When we sent test emails, responses arrived about six hours later. The answers matched what we got in live chat, just with longer waits. For anything pressing, sticking to chat makes more sense.

    Social media messages got replies within similar timeframes to email. The Facebook and Twitter pages stay active with updates about games and promotions, while Instagram shows more behind-the-scenes content. We wouldn’t ask anything serious through their social media pages, but for more casual questions, those will suffice.

    Customer Support Method Availability Response Time
    Live Chat 09:00–23:00 (UK time) ~1 minute
    Email 24/7 ~6 hours
    Phone Support Not available N/A
    FAQ Section 24/7 Instant

    Support Options at NetBet

    Briefly, NetBet’s support team knows their stuff, explains things clearly, and sticks to facts rather than making promises. Yes, reaching them could be quicker without the extra menu clicks and bot greetings. It’s also a shame that Live Chat isn’t available 24/7 and operates only during limited hours. Still, the support made FAQ detailed & easy to find, and when you do need direct help, it comes through reliably, even if the path there could use some shortcuts.

    NetBet Sport

    NetBet puts equal attention into both its casino and sports betting sections. The betting area contains sports markets from well-known competitions to niche tournaments, with odds clearly displayed and regularly updated throughout each day.

    Football and horse racing lead the betting sheet at NetBet. British football leagues receive thorough coverage, with markets for each match going beyond basic win-draw-lose bets. Tennis, darts, and snooker round out the British sports menu. Each game type brings its own betting possibilities, from match winners to specific in-game moments. SnapBet adds quick-fire betting on short-term outcomes like the next scorer or point winner.

    The sports betting pages look different from the casino area. A tidy layout keeps all sports listed in the left menu, and your bet slip stays visible while browsing. In-play games appear in the middle of the screen, making it simple to track ongoing matches.

    Live betting really shines during big matches like Premier League football, Wimbledon tennis, or Champions League handball, and the odds can change with every key moment. Bettors can put money on countless situations – yellow cards, corners, the next point, or the game-winner – all while matches unfold.

    Two newer tools change up the betting routine. SnapBet focuses on immediate results rather than full-time outcomes. Bet AI suggests wagers based on stats and trends, though relying purely on computer picks isn’t always smart. A search bar helps find exact matches or tournaments without endless scrolling.

    Football and horse racing get special treatment. Big matches often come with better-than-normal odds, while horse racing includes the Best Odds Guaranteed promise – if starting odds beat your early price, you get the higher payout. The overall 95% payout rate beats many other UK betting sites.

    The betting slip works exactly as needed – odds stay fresh, buttons respond right away, and placing bets takes just a few clicks.

    More ways to filter through all the available games would help, especially on busy match days.

    Free bets pop up regularly, especially around major tournaments. Odds boosts on big games give decent value, too. Now, just like with their casino bonuses, NetBet also provides a smaller but still great list of sports deals.

    Sports Welcome Offer

    NetBet’s sports betting section is not an afterthought – it’s clearly a big deal. The Sports Welcome Offer is designed to get you into the action right away. By placing a £10 Bet Builder with at least three selections at minimum odds of 3/1 (4.00), you’ll receive £20 in free bets, split into two £10 bets. This gives you a bit more flexibility than the typical one-size-fits-all free bet offer. Plus, the promotion is available until April 2025. The bonus is practical and simple, with no complicated steps or hidden terms that tend to put people off.

    ACCA Boost

    One of the more stimulating features for football bettors is NetBet’s ACCA Boost. This bonus increases your potential winnings depending on how many selections you include in your accumulator bet. Starting with a 3% bet boost for three selections and going up to 50% for 14 or more, it’s a clever way to add value to your bets without much extra effort. Each selection must have a minimum (odds) of 1.30, so it’s relatively accessible for many.

    Predict Scores and Win

    For anyone who finds it fun to predict match outcomes, the Predict Scores and Win promotion offers a nice alternative. With the potential to win £5,000 in cash for correctly predicting the scores of four games, it’s a promotion that keeps things interesting throughout the matchday. Even if you don’t hit all four, you can still earn £5 or £20 free bets for getting two or three predictions correct. And since it’s free to enter, as long as you’ve placed one real-money bet since October 2022, it’s a fun way to test your football knowledge without risking extra money.

    2 Goal Lead

    The 2 Goal Lead feature is one of those promotions that adds peace of mind to your football bets. If the team you back goes two goals ahead at any point during the match, your bet is instantly settled as a win – regardless of what happens by the final whistle. This is especially useful for matches where teams are prone to losing leads, and it adds an extra level of security without complicating your betting choices. The promotion works on both single and combination bets, but it won’t apply if you’re betting on a draw.

    Other Sports Deals

    Beyond the standard bonuses, NetBet often runs limited-time promotions tied to ongoing sports events. Premier League matches, international tournaments, and other key events are regularly included. Signing up for the newsletter can help you stay on top of these deals, and the Bonus Wheel promo is a constant feature to look out for.

    Verdict

    Our time at NetBet revealed a casino that knows its audience. The game collection covers nearly every category imaginable, the sports section provides solid odds, and regular promotions keep things moving. The interface needs streamlining: fewer menus would help, and that provider filter really should work better. Support hours could stretch longer, too. However, looking at the core elements – game selection, banking reliability, bonus frequency, and overall stability – NetBet delivers where it counts. All those horizontal menus and sub-par filtering aside, we’d rate it 4.0/5. There’s plenty to improve still, particularly in the interface department, but the fundamentals work well for UK players.

    • Over 4,000 slot games, including Starburst and Big Bass Bonanza.
    • Fully fledged sportsbook with 30+ markets and ACCA Boosts.
    • Competitive odds on football and horse racing.
    • Multiple payment options, including Apple Pay and Neteller.
    • Regular casino promotions.
    • Fast withdrawals processed within 2–24 hours.
    • Separate lotto and poker sections for extra variety.
    • Wagering requirements are higher than average (40x).
    • The poker section requires software download for access.
    • Customer support isn’t available 24/7.
    • Email support is not easily accessible without live chat.
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    User reviews of Netbet Casino

    User Rating Rated by 24 users
    3.4
    Good Neutral Bad
    Have you had any prior experience with this casino?
    4.0

    August 15, 2024

    Mike Rob34

    United Kingdom United Kingdom

    Netbet's VIP service is lit! My account manager is always there, 24/7, and hooks me up with fair bonuses. Safe gambling is a breeze with their support.
    1.4

    August 8, 2024

    Walsh Jeremy

    United Kingdom United Kingdom

    I was playing on Netbet when a technical error happened I tried to get help but nobody responded I waited for a long time and still no support came this made me really frustrated and upset because I lost my money and time because of this I don't want to play at this casino anymore the customer service is really bad and they don't care about players I'm done with Netbet and won't be coming back
    4.7

    August 4, 2024

    Chambers

    United Kingdom United Kingdom

    NETBET IS A FANTASTIC SITE HAD A BLAST EVEN THOUGH I LOST MONEY THE GAMES ARE INTERESTING AND THE VIP SERVICE IS DECENT HIGHLY RECOMMEND FOR A FUN INTERACTION !!!!!!!
    Like
    INTERESTING GAMES
    Dislike
    CAN LOSE MONEY BUT IT'S OKAY
    4.5

    July 30, 2024

    Reynolds33

    United Kingdom United Kingdom

    netbet has an exceptional mobile app that delivers a user-friendly, fast, and reliable gaming process. HIGHLY RECOMMEND for gaming on the go. the VIP service is outstanding.
    Like
    responsive customer service
    Dislike
    occasional app updates
    3.2

    July 26, 2024

    Jenkins Ted

    United Kingdom United Kingdom

    Netbet's got decent payout speed and a solid slot selection, but man, the bonuses are a joke, and support's a drag. They need to up their game there.
    Like
    Fast payouts
    Dislike
    Support could be better
    5.0

    July 23, 2024

    Anthony Reed

    United Kingdom United Kingdom

    The VIP service at Netbet has exceeded my expectations. My account manager is exceptional, available around the clock, and responds instantly to any queries I have. He consistently offers fair bonuses to recognise my activity, making me feel truly valued. Big thumbs up to Netbet!
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    4.7

    July 17, 2024

    arine_burke

    United Kingdom United Kingdom

    netbet is a great online casino with a wide range of games and friendly customer service i had a lot of fun playing even though i lost money it was an unforgettable interaction and i will play again xx arine
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    good if you want to try something new
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