Monopoly Casino

Monopoly Casino operates with two licenses – a primary one from the UK Gambling Commission (number 38905) that covers bingo, casino games, sports betting, and virtual sports, as well as a second license from Gibraltar (RGL 46).

Monopoly Casino’s responsible gambling section also meets all standards. Once you open it, you will be greeted with a video that explains available control tools. Everything is covered in terms of responsible gambling tools too, you can set exact deposit caps to avoid overspending and receive alerts when you spend too much time on the site. The self-exclusion tool blocks access completely for a chosen time period, from a day up to several months or permanently. They explain what each feature does properly and even provide shortcuts to them.

There’s also an eight-question self-assessment test that helps spot early warning signs of problem gambling. On top of that, the transaction history page shows everything you spend, making it easy to track gambling expenses. The account settings page includes options to stop promotional messages from the casino. Monopoly also suggests ways one couldn’t adjust their preferences to see fewer gambling-related ads on social media.

While Monopoly’s 24/7 customer support can provide some basic assistance, in heavy cases it may not suffice. That’s why the casino provides links to six major support organisations they partnered with: Talk Ban Stop, GamCare, BeGambleAware, Gambling Therapy, Gamblers Anonymous, and the Samaritans.

The casino requires official documents to prove players are over 18, with a third-party company checking these documents. If a minor accesses the website and fails to provide the necessary docs, the account will be promptly blocked. Monopoly Casino suggests parents use software like NetNanny and Fosi to help block gambling sites from younger users.

All financial transactions and personal data at Monopoly Casino are protected via SSL encryption, but sadly there’s two-factor authentication that would only help to promote security.

Security Aspects at Monopoly Casino

Monopoly Casino takes security and responsible gambling extremely seriously, which can already be seen by their double license. Despite that UKGC fee, the casino also has never been actually blacklisted and maintained its clean reputation. They have all the necessary responsible gambling tools and more. You can find all the necessary responsible org links clearly listed, and the same goes for blocking software, Sadly, the account security falls short without two-factor authentication but it’s far from unusual as all too many casinos omit such a feature.

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The payment system at Monopoly Casino is pretty basic, and honestly, a bit behind the times. The only payment options you have are debit cards – no PayPal, no Skrill, not even bank transfers. At least there aren’t any sneaky fees to worry about, and the minimum deposit is just £10, but that doesn’t make up for the lack of payment options most UK players expect these days.

Deposit Methods at Monopoly Casino

The deposit process itself is simple enough, the deposit button pops up right on the main page. Click on it, choose your preferred payment method, enter the amount you wish to top-up and once you hit confirm, you’ll instantly receive your funds.

I tried it out with a £10 Visa deposit to see how it works. The form accepts both Visa and Mastercard debit cards, and everything happens on one screen. I got my funds in about 30 seconds, and I could see my updated balance on both my computer and phone right away. The casino didn’t need any ID verification before taking my deposit, assume they were satisfied with the info I provided during the registration.

The instant deposits are nice, and the zero fees definitely help Monopoly Casino. Depositing takes just a few clicks, and everything works just fine. But the payment options are very underwhelming. Most other casinos give players six or more different ways to deposit. The system works fine for what it is, but Monopoly Casino really needs to catch up with the times and give players more payment choices.

Jamie Wall Casino Analyst

Players will find a modest selection of promotions at Monopoly Casino. The bonuses split between slot games and bingo rooms, with some daily prize draws thrown in. Regular players might feel shortchanged though – most offers target new gamblers, leaving little for existing customers.

The Plus loyalty program at Monopoly Casino seems designed to confuse players rather than reward them. While most casinos explain their loyalty perks clearly, this one keeps almost everything secret, from basic rules to actual benefits.

The casino provides zero clear information about Plus on its website. A search through FAQs and promotional emails reveals only tidbits about how it works

The membership supposedly comes with exclusive promotions, monthly cash bonuses, and seasonal gifts. Yet players can’t apply for these benefits. The casino selects members based on hidden criteria and then reaches out through email or phone. You’ll never know if you qualify until they decide to contact you.

The process of receiving invites adds another unnecessary hurdle. Players need to have email notifications enabled in their account settings, but this crucial detail is buried in the preferences menu. Some players might miss out on membership simply because they weren’t aware of this requirement.

The only publicly acknowledged perk is a birthday reward, but even that seems inconsistent. Some members report receiving actual bonuses, while others just get a generic message. If a player does qualify for anything, it should appear in the Promotions or History sections, though there’s no guarantee of what will be given.

This lack of transparency is surprising, considering the rest of the casino functions without major issues. Good rewards lose their value when players don’t know how to earn them. A loyalty program should motivate regular play, not keep players in the dark. Until Monopoly Casino provides clear rules and real transparency, Plus feels more like a marketing gimmick than a true rewards system.

Jamie Wall Casino Analyst

Monopoly Casino has around 1,000 games, which is pretty underwhelming compared to most online casinos I’ve come across. The games come from big-hitter developers like Blueprint Gaming, Playtech, and Evolution Gaming, but sadly, I still could feel the smaller range of options. With fewer options across all categories, the variety just isn’t there.

The site sticks to the same standard Gamesys layout seen in plenty of other casinos. A top menu lists Slots, Live Games, Jackpots, Table Games, Bingo, Instants & Slingo, and Poker. There’s also a ‘More’ button for extras, plus shortcuts to the 3 Hasbro Monopoly games, new releases, and promotions. Regular players won’t find anything unexpected here. I had an issue with the way they designed the Live Game section though. Computerised table games are right next to real dealer options, which can cause a lot of confusion as you cannot always distinguish these by the thumbnail.

Game categories are broken down into smaller sections, which should make browsing easier. Each game thumbnail is bright, and hovering over one reveals an ‘i’ button. Clicking it brings up a pop-up with bet limits, max wins, paylines, and bonus features. Some of the most popular games include instructions, but most do not. RTP values are inconsistent – some games display them, others don’t. The strangest part is the missing provider names given the casino lists the other info.

The search bar works well enough for finding specific games and even lists their categories, but that’s where the good news ends. No filters exist. There’s no way to sort by provider, game type, or features, making browsing more tedious than it should be. The fact that unregistered players can’t even see the game selection before signing up just adds to the inconvenience. On the plus side, demo mode is available here, so players can actually try out games before committing real money.

Loading speeds are mostly fine – around five seconds per game. The interface kept throwing unnecessary roadblocks in my way though. Mid-game promo pop-ups interrupted sessions at random. Trying to return to the homepage while playing locked me out with an “A game is currently in play” message, forcing me to go through the live casino section just to get back.

Game Types Available at Monopoly Casino

Below we will discuss each game type and what it offers in a tad more detail.

Slots

Slot games dominate Monopoly Casino’s library, with around 1,000 titles. These include both three-reel as well video slots. There’s also a mix of well-known titles and exclusives that can’t be played anywhere else.

I decided to test Monopoly Rising Riches since it’s one of the casino’s exclusives. The multiplier system is stacked with each winning spin, which in theory, makes the later wins much more valuable. After 10 spins, I lost £0.49, but the increasing multipliers made the gameplay feel rewarding. Next, I tried Even Bigger Bananas 2, a game recommended as one of the best of 2024. Over another 10 rounds, I won back £1. I liked that it unlocks new bonus features as the game progresses, keeping me curious about what would come next.

While deposits at Monopoly Casino were alright, I found the withdrawal side disappointing. The £10 minimum withdrawal requirement and limited payment methods left me wanting more. You can really cash out only using debit cards and Apple Pay. Most UK players expect PayPal and Skrill these days.

Each payment type has its own max limits though. Debit cards work for up to £25,000 per withdrawal. Players who need more than £50,000 can use bank transfers, which go up to £250,000. Apple Pay users must link a bank account since direct withdrawals aren’t an option. Here’s a tip I discovered: you can request withdrawals under £10, but you’ll need to contact the casino directly – they don’t advertise this anywhere.

Withdrawal Methods at Monopoly Casino

The withdrawal section frustrated me right away. Other UK casinos place it next to deposits, but here I had to click through four separate menus to find it. Once I did though, everything was a cakewalk. Just pick your preferred payment method, enter all the info you need, enter the required amount and you’re done.

Once you submit your cashout request, the casino takes 4–24 hours to check withdrawals, then banks add another 1–3 days. All pending withdrawals must be finished before changing payment details. My withdrawal got approved within an hour, and then took the usual two days for the bank to process. First-time players face extra verification steps, but everything runs better after that. Other Monopoly Casino reviews back these claims up.

The withdrawal system at Monopoly Casino needs serious updates. Zero fees and reliable processing are clear positives, but four clicks to find withdrawals and so few payment options make everything harder than necessary. Debit card users won’t have problems, but anyone who prefers e-wallets will be disappointed. They really should step up their game.

Jamie Wall Casino Analyst

You can reach Monopoly Casino support with ease, either through live chat, phone or email. The help section sits in the top right menu, just two clicks away from any page, so even FAQ is very much accessible.

The FAQ covers all the basics across eight sections – payments, security checks, bonuses, and tech support among others. A search box at the top actually works well to find specific answers. Each section leads to more detailed topics, and the explanations make sense without getting too technical. If you need more help, each answer links directly to support.

The live chat opens with a virtual helper that asks what type of support you need – regular help, account checks, or due diligence stuff. Real agents usually pop up within two minutes. I asked about small withdrawals under £10 and got clear answers about fees without any runaround. Most replies came back within two minutes.

Email works both ways – there’s a form on the site or you can write to support@monopolycasino.com directly. Expect to wait about six hours for an answer though. The responses pack good detail, but live chat makes more sense for urgent stuff.

You can call the casino by the phone number 0800 048 1047, you can also schedule callbacks through live chat. This is probably the second fastest option you can use to get in contact with someone from support.

The virtual helper usually sends players to the right department, though sometimes it needs extra details to point you correctly. Support staff checks player details first – basic security stuff – then gets right to solving problems. They knew their stuff about everything from account questions to payment issues.

When I tried support with typical player problems, they confirmed the 24/7 service, explained all the fees clearly, and laid out options for withdrawals under £10. Every answer came back quick and on point.

Emails take longer but work well for keeping records. Each reply comes with a reference number and clear steps forward. The six-hour wait time could cause stress for players with pressing issues though.

Support Options at Monopoly Casino