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Loot Casino UK

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Loot Casino Welcome Bonus

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#Ad, 18+, GambleAware.org | New Players only. 1st, 2nd and 3rd ever deposit: win a Matchup Bonus up to 10X your deposit amount (£2,000 max bonus), £10 min fund for all 3 offers, max bonus conversion equal to lifetime deposits (up to £250), 65x wagering requirement Full Bonus T&C

Loot Casino Bonuses

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Loot Casino Review

Loot Casino is a hub for British gamblers interested in both casino games and bingo, offering a variety of promotions, sadly with a little catch. The website is user-friendly, so you can get started without hassle and explore over a thousand of their games straight away. In this Loot Casino review, we'll go through what makes Loot Casino a good choice and discuss areas where it could improve. Be you here for the games or the potential rewards, understanding the full scope of what Loot Casino offers will help you decide if it's the right place for you.

  • Launched in 2018
  • License UK Gambling Commission, Alderney Gambling Control Commission (AGCC)
  • Min Deposit £10
  • Payment Methods VISA, MasterCard, Maestro, paysafecard, Pay by Mobile, PayPal, Debit Cards, Pay by SMS, PayForIt
  • Withdrawal Methods Visa, MasterCard, Maestro, Paysafe Card, PayPal
  • Min Withdrawal £10
  • Games 2422
  • Game Types Bingo, Blackjack, Roulette, Scratch Cards, Slots
  • RTP 95.78%
  • Game Providers NetEnt, Microgaming, Playtech, Merkur Slots, Blueprint Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Playson, WMS, Nextgen Gaming, ELK Studios, Eyecon, Saucify, Bally, Barcrest, Lightning Box, Leander Games, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, High 5 Games, Chance Interactive, edict, Genii, SG Interactive, Ainsworth, Core Gaming, 4ThePlayer, Foxium, Bulletproof Gaming, Gamevy, ALL41 STUDIOS, Crazy Tooth Studio, Just For The Win -JFTW, Fantasma, Electric Elephant, Gameburger Studios, Fortune Factory, Golden Rock Studios, Gluck Games, SunFox Games, Incredible Technologies, Triple Edge Studios, Inspired Gaming, Live 5 Gaming, Jade Rabbit Studio, MahiGaming, Meta Games Universal, Neon Valley Studios, Mutuel Play, Platipus, Red7, Pulse 8 Studios, Reel Time Gaming, Sling Shots Studios, Shuffle Master, Stormcraft Studios, The Games Company

Pros and Cons of Loot Casino

  • Pros

  • Game Variety: The casino boasts a comprehensive assortment of games, including numerous slots and a lively selection of bingo rooms.
  • Support Accessibility: Although limited to email, support is available around the clock, providing users with assistance whenever needed.
  • Mobile Compatibility: The casino performs efficiently on mobile devices, allowing players to play their favourite games on the go without hassle.
  • Payment Options: Players can access various payment methods for both deposits and withdrawals.
  • Promotions: Regular promotional offers keep the gamble fun and allow players to gain additional value from their gameplay.
  • Cons

  • High Wagering Requirements: The 65x wagering requirement attached to bonuses is significantly higher than many competitors, potentially deterring players from taking advantage of promotional offers.
  • Withdrawal Fees: A fixed fee of £2.50 on all withdrawals can diminish the overall value, especially for players who withdraw small amounts.
  • Lack of Live Chat: A live chat feature is necessary for players to get immediate responses to urgent issues, which could be frustrating.
  • Limited Game Filtering Options: Going through the game library can be cumbersome due to the lack of advanced filtering options, making it difficult to find specific games quickly.

Loot Casino: History and Current Standing

Loot Casino Main Page

Established in 2018, Loot Casino is part of the Jumpman Gaming Limited network. As such, it shares many features with other UK online casinos in this network, from its interface to the selection of games. This means that while the layout is consistent and familiar to those who have played at other Jumpman sites, Loot Casino doesn‘t offer many new or unique features.

Despite this, Loot Casino does have its strengths. It’s easy to use and browse. Moreover, the casino‘s wide range of games can appeal to various players, though it’s similar to what you‘d find on related sites.

Parent Company Name Jumpman Gaming Limited
Website lootcasino.com
Head Office La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ
CEO Ben Starr
Company size/Employees 51-200 employees

Loot Casino First Impression

Loot Casino presents a familiar face to those who know Jumpman Gaming‘s style, but this time, it sports a bank-vault theme with a white and yellow colour scheme that makes the website pop. When you first land on the homepage, you’re greeted by a prominent advertisement for the welcome bonus, a display of featured games, and a brief yet handy FAQ section that quickly addresses common queries.

The game selection is neatly organised by type, allowing users to easily explore new and popular titles. You can also mark games as favourites, simplifying returning to your top choices without searching the menu each time. However, while you can sort games alphabetically or in reverse, there needs to be a provider filter to guarantee that you find games from specific developers.

The search function is a useful feature that helps mitigate this issue by allowing for quick, direct searches. Still, it‘s not a complete solution for those who prefer filtering by game provider.

Aspect Evaluation
Ease of navigation Good, with logical categorisation of games.
Mobile games availability All games are optimised for mobile use.
Game filters Basic—alphabetical sorting only; lacks provider filtering.
Search function Functional and helpful for quick searches.
Loading speed Generally fast, making game access easier.
UX and UI rating Visually appealing and user-friendly but could be improved with more filtering options.
Expert's Rating
First Impression 3.9

Loot Casino showcases generally a pleasant impression, thanks mainly to its neat design and orderly layout. The distinct visuals bring a refreshing flair that differentiates it from other similar casinos. Still, it could use better filtering options. Still, being able to sort games more precisely would make finding favourites much easier. Overall, I‘d give the usability of the casino a 3.9 out of 5. It‘s a solid setup that works well for most players, though a few tweaks could make using the site much more convenient.

Jamie Wall
Jamie Wall Casino Analyst

Licensing, Security, and Player Protection

Loot Casino holds a license from the Gambling Commission in Great Britain, with license number 39175, for its bingo and casino activities. This oversight is crucial as it confirms the casino meets the stringent standards set by one of the toughest regulatory bodies in the industry, reassuring players about its legitimacy and security.

Aspect Details
SSL encryption 128-bit
Deposit Limits Yes
Activity Limitations Yes
Self Exclusion Yes
Protection of Minors NetNanny, GamCare
Problem Gambling Organisations Gamcare, Gamblers Anonymous, Gambling Therapy
IT-Security E1
Firewall Yes
Anti Money Laundering Identity and source of funds checks

From the beginning, Loot Casino focuses on player safety. They start with a questionnaire that helps players understand their gambling habits and recognise potential risks. This initiative is part of a larger effort to encourage responsible gaming. Players can set deposit limits, opt for self-exclusion, or take breaks to manage gaming behaviour. The casino also uses reality checks to remind players of the duration of their playing, promoting a balanced approach to online gaming.

To block underage gambling, Loot Casino implements strict verification processes and supports parents with resources like Net Nanny and GamCare, designed to prevent minors’ access to gambling sites. They also support GAMSTOP, allowing players to block themselves from all online gambling sites, reinforcing their commitment to responsible gaming.

On the security front, Loot Casino protects player data and transactions using SSL encryption, providing high levels of IT security to keep player information confidential.

For those needing additional support, the casino recommends contacting organisations like GamCare, Gamblers Anonymous, and Gambling Therapy. By aligning with these reputable entities, Loot Casino not only meets legal requirements but also actively contributes to the welfare of its players.

Expert's Rating
License and Security 4.4

Loot Casino’s dedication to safety and reliability aligns with industry best practices and meets stringent regulatory standards. Their proactive stance on responsible gaming and securing a safe online environment earns them a 4.4 out of 5 rating.

Jamie Wall
Jamie Wall Casino Analyst

Loot Casino Terms and Conditions Overview

Before diving into Loot Casino, getting a good handle on their Terms and Conditions is wise. These rules are important because they outline what you can expect from the casino and what they expect from you. Here‘s a rundown of some of the key points you should know:

  1. Age Requirements: You must be at least 18 to play at Loot Casino.
  2. Account Verification: When you sign up, you must prove your age and identity with valid identification.
  3. Payment Methods: Loot Casino accepts several payment options, such as credit cards and e-wallets. Each method has its own rules about deposits and withdrawals.
  4. Withdrawal Times: How long it takes to get your money depends on how you choose to withdraw it. It’s a good idea to check this out so you know what to expect.
  5. Bonus Terms: If you take advantage of bonuses, you‘ll need to meet certain requirements to cash out any winnings, such as wagering a certain amount first.
  6. Betting Limits: The T&Cs provide limits on how much you can bet on certain games.
  7. Account Closure: Loot Casino can shut down your account for reasons like breaking the rules or not using your account for a long time.
  8. Dispute Resolution: If you have a problem or a dispute, the T&Cs tell you how to deal with it and how to complain if needed.
  9. Country Restrictions: Some games and bonuses might not be available where you live due to legal restrictions.

Registration and Account Confirmation at Loot Casino

How to register at Loot Casino

Signing up at Loot Casino is a pretty simple process I went through myself. Here’s a breakdown of the steps involved, along with some useful tips once you’re registered:

step 1 Head to the Registration Section

Click on the standard Jumpman’s ‘Join Now’ button on Loot Casino’s homepage.

step 2 Fill Out the Form

You’ll need to provide some basic information, such as your name, email address, and date of birth, to prove that you’re of legal age to play.

step 3 Set Up Your Login Details

Choose a Loot Casino login (username) and a strong password to secure your account.

step 4 Verify Your Email

After submitting your form, check your email for a verification link from Loot Casino. Click on this link to confirm your email address.

step 5 Complete Identity Verification

You must verify your identity to meet regulatory requirements. This usually involves uploading documents such as a passport or driver’s license through the casino’s secure portal.

step 6 Confirm Your Address

You will also need to verify your address by providing a utility bill or a bank statement that is usually three months old.

step 7 Wait for Approval

Once your documents are submitted, the casino will review them. Approval usually takes a couple of days.

Loot Casino’s Bonus Offerings

Loot Casino treats players with various attractive bonuses that span from free spins on popular slots to real cash prizes. Each promotion is designed to keep the gameplay entertaining and offer various benefits. However, as good as the promotion variety is, wagering requirements are a rather big elephant in the room to consider.

Loot Casino Welcome Bonus

Welcome Promotion

Loot Casino invites players to kick off their gaming with a dynamic Loot Casino welcome bonus that could significantly boost their playing funds. The offer revolves around the Multiplier Wheel, which players get to spin up to three times: once with each of their first three deposits of at least £10. The promotion goes like this — deposit £10 or more, and you can multiply your deposit amount by up to 10 times in bonus funds. If maximum bonuses are hit each time, this can total up to £6,000 in additional funds across the three deposits.

Here‘s the catch: the bonus comes with a 65x wagering requirement, which is on the higher side and could be a hurdle for players hoping to withdraw their bonus winnings quickly.

Loot Casino Rewards Reel

Rewards Reel

The Rewards Reel is an innovative feature that improves the daily gaming routine. Players can spin this reel twice a day for free, with the potential to win free spins and collect fruit symbols for bigger prizes. This feature is exclusively available to funded players, adding a layer of exclusivity and rewarding consistent play.

Prizes from the Rewards Reel vary, including instant free spins or accumulative rewards that build throughout the week. The opportunity to collect symbols and win up to 20 free spins adds an element of ongoing entertainment. However, like the welcome offer, the Rewards Reel has a 65x wagering requirement on any free spins won.

Loot Casino Giveaways

Regular Monthly Giveaways

Loot Casino maintains the freebie excitement month-to-month with its Regular Monthly Giveaways. Players can win various prizes each month, from gadgets to furniture, by simply wagering on selected slots. For every £10 wagered, players gain an entry into the giveaway, with each additional £10 wager adding another entry. This ongoing promotion is a fantastic way to keep players returning, offering tangible rewards extending beyond the virtual sector.

Loot Casino Non Stop Drop

Non-Stop Drop Prize Draw

The Non-Stop Drop Prize Draw offers players the chance to win a share of a hefty £175,000 every month until the end of June. Players can win cash prizes on any spin by playing qualifying games, including popular titles like Coin Strike and Buffalo Power.

This prize draw is particularly appealing as it spreads across all Jumpman gaming sites, increasing the pool of participants. The draw’s random nature and the possibility of winning multiple cash prizes add to its appeal. However, the randomness also means that only some participants will win, potentially leading to disappointment among frequent players.

Loot Casino Cash Days

Cash Days

The Cash Days event is another fun monthly competition that allows players to win a share of £80,000 by playing qualifying slots. Points are earned based on winnings, with every £1 won translating into 10 points on the leaderboard.

This event is great for competitive players who like seeing their names rise in the rankings. The requirement to keep playing to climb the leaderboard might encourage more spending than some players are comfortable with. Still, the tingle of competing and the possibility of a significant cash reward can be a strong draw.

Loot Casino Scratch for Cash

Scratch for Cash

Loot Casino offers the “Scratch for Cash” promotion, which appeals to scratch card fans with a nice chance to win £1,000 each month. Participants must wager a minimum of £10 on any scratch card games featured under the “Scratch Cards” tab from the start to the end of any month. Every additional £10 wagered on these games earns an extra entry into the monthly prize draw. This prize draw is a common feature across all Jumpman gaming sites, with the prize being a significant £1,000 in real cash credited directly to the winner’s account.

Loot Casino Pro Free Spins

PRO Free Spins

For those who prefer spinning the reels, the “PRO Free Spins” offer provides a regular opportunity to earn between 50 and 500 free spins on popular slots such as Starburst and Fluffy Favourites. To activate this offer, players must deposit at least £20 and enter the promotional code ‘PRO’. This Loot Casino promo code is reusable weekly, adding a layer of continual rewards. It’s important to note that this promotion has a 65x wagering requirement, which could affect the overall value of the free spins won.

Loot Casino Turbo Reel

Turbo Reel

The “Turbo Reel” is a boosted version of the traditional Mega Reel, giving players who deposit £100 or more a chance to win between 50 to 500 free spins on selected games. The opportunity to unlock the Turbo Reel is random, providing an element of surprise with each qualifying deposit. Like other promotions, the Turbo Reel comes with a 65x wagering requirement.

Loot Casino Happy Hours Bonus

Happy Hours

Midweek at Loot Casino brings “Happy Hours,” offering funded players free spins on the slot game Hot to Burn every Wednesday between 3 and 7 PM. Players must log in during these hours and are eligible if they have funded their account since the previous Monday. This promotion also includes the familiar 65x wagering requirement, consistent across Loot Casino’s free spin offers.

Loot Casino Winner Winner Chicken Dinner

Winner Winner Chicken Dinner

The “Winner Winner Chicken Dinner” promotion adds a quirky twist by rewarding the player with the highest single spin win each month with a £50 Just Eat Voucher. This unique blend of online gaming and real-world rewards underscores Loot Casino‘s attempt to create a fun and fun atmosphere for its players. There are no alternative cash prizes, meaning the voucher must be used for what it’s intended— a celebratory meal.

Loot Casino No Deposit Bonus

Currently, there is no Loot Casino no deposit bonus available, so players interested in promotions that don’t require a deposit might be disappointed. However, the welcome promotion provides an alternative entry point with its own advantages, albeit with a required deposit.

Expert's Rating
Bonuses & Special Offers 4.2

Loot Casino’s range of promotions offers a variety of ways to elevate the gameplay, from free spins to gadgets. However, the high 65x wagering requirements attached to most of the bonuses can significantly diminish their attractiveness, making it harder for players to withdraw winnings derived from these promotions. Additionally, the lack of a no-deposit bonus might deter those looking to try the casino without an upfront investment. Considering these factors, I would rate Loot Casino’s bonuses at 4.2 out of 5. While the promotions are creative, the associated terms could be more player-friendly to make these bonuses truly compelling.

Jamie Wall
Jamie Wall Casino Analyst

Loot Casino's Trophies Rewards

Loot Casino Loyalty Program

Loot Casino’s loyalty program is structured around a dynamic trophy system that rewards player commitment and frequent play. Participants complete various fun tasks to earn trophies, with hundreds available for collection. Each set of five trophies unlocks a new level, increasing the rewards that can be claimed.

The rewards scale with the number of levels achieved. Players advancing through levels 1-5 can earn over five free spins, those reaching levels 6-10 can gain over ten, levels 11-15 unlock fifteen-plus, and surpassing level 16 rewards players with more than twenty free spins. These spins are available on the Mega Reel, which is updated monthly to include various slot games.

Level Range Free Spins Rewards
1-5 5+ Free Spins
6-10 10+ Free Spins
11-15 15+ Free Spins
16+ 20+ Free Spins

Additionally, the casino has introduced the “200 Club” for the most dedicated players. Collecting 200 trophies earns a free £10 Amazon Voucher. Furthermore, every set of five trophies not only progresses players to the next level but also provides a chance to win up to 500 free spins. Unfortunately, here, too, the free spins come with a 65x wagering requirement, so keep this in mind.

Expert's Rating
Loyalty Programme 4.0

Loot Casino’s approach to a loyalty program is much different from the standard casino formula. It’s a richly detailed and potentially rewarding system designed to gamify regular play. However, its high wagering requirements might diminish its appeal for some. This aspect means that while the rewards are substantial, reaping their full benefits can be challenging due to the stringent conditions attached. Given these considerations, I rate Loot Casino’s VIP and loyalty program a 4 out of 5. The program is innovative and generously planned, but it would gain from more accessible wagering terms to boost its overall value

Jamie Wall
Jamie Wall Casino Analyst

Loot Casino Games and Interface

Loot Casino All Games

Loot Casino offers many games featuring everything from slots and jackpots to scratchcards, table games, and live dealer sessions. The layout of the game lobby is user-friendly, categorising games into distinct types that allow players to jump to their preferred category quickly. This structured approach is helpful, yet the site needs a provider filter, which might frustrate those who prefer games from specific software developers.

As for the providers in question, Casino Loot includes games from both popular names familiar to regular gamblers as well as rising devs. Here, you can find games from NetEnt, RAW iGaming, Pragmatic and Evolution.

Game Type Number of Games Most Popular Game
Slots 1,000+ Book of Dead
Jackpots 60+ Crystal Lotus Jackpot
Scratchcards 60+ Shaman’s Dream
Table and Live Games 70+ 10p Roulette
Bingo Rooms 10+ Penny Power Hour

One of the useful features is the ability to mark games as favourites, simplifying returning to their preferred games on subsequent visits. Additionally, the sorting function, allowing alphabetical or reverse alphabetical organisation, helps in browsing through the broad list of games. However, the absence of a demo mode means players can only try games for free after committing real money, which is a notable drawback. Also, the lack of a dedicated section for displaying the RTP (Return to Player) percentages may deter players who base their choices on these statistics.

Stay tuned for more detailed reviews of each game type offered by Loot Casino to understand better what each category has in store for you.

Slot Games at Loot Casino

Loot Casino Slot Games

Loot Casino hosts a gigantic selection of over 1,000 slot games, providing slot fans with plenty of options. This substantial collection includes everything from classic titles to the latest video slots, making it a hotspot for those keen to spin the reels. Here‘s a detailed look at some of the most popular slots available at Casino Loot, highlighting the game developer and the RTP percentages, which indicate the theoretical payout to players over time:

Starburst
RTP 96.1%
Max win x 50000
Fishin Frenzy Fortune Spins
RTP 94.95%
Max win x 50000
Golden Temple
RTP 96.25%
Max win x 1000
Age of the Gods: Prince of Olympus
RTP 94.33%
Max win x 4000
Book of Ra
RTP 92.13%
Max win x x10014.10
Book of Dead
RTP 96.21%
Max win x 5000.00
Fire Joker
RTP 96%
Max win x 800
Big Bass Bonanza
RTP 96.71%
Max win x 2100

Jackpot Games at Loot Casino

Loot Casino Jackpot Games

Loot Casino spices up its game portfolio with over 60 jackpot games, delivering an upgraded slot’s action. These games, which include progressive and fixed jackpots, are sought after for their unique gameplay.

Game Title Provider RTP (%)
Crystal Lotus Jackpot Eyecon 96.56%
Shaman’s Dream Eyecon 95.44%
Secret Garden Jackpot Eyecon 95.44%
99 Time Eyecon 95.39%
Beez Kneez Eyecon 95.00%
Fluffy Favourites Remastered Eyecon 95.00%
Wild Koi Jackpot Eyecon 93.00%
Temple of Iris Eyecon 92.90%
Enchanted Prince Eyecon 90.00%
Irish Luck Eyecon 89.90%

Scratchcard Games at Loot Casino

Loot Casino Scratchcard Games

Loot Casino provides a collection of over 70 scratchcard games, making it a notable destination for fans of instant win titles. This segment of the casino’s offerings brings a quick-play element to the gambling website, which is ideal for players looking for immediate results.

Game Title Provider RTP (%)
JaXpot 7s Design Works Gaming 95.20%
Diamonds Scratch Spinoro 93.33%
Spinlotto G.Games 92.00%
Noughts & Crosses Eyecon 90.00%
Love Lines Eyecon 90.00%
Panda Gold 10,000 Pragmatic Play 85.59%
Fishin’ Frenzy Scratchcard Blueprint Gaming 80.00%
Cut the Grass Hacksaw Gaming 75.00%
The Two Emperors Flipluck 70.05%
It’s Bananas Hacksaw Gaming 64.73%

Table & Live Games at Loot Casino

Loot Casino Table Games

Loot Casino offers a compelling selection of table and live casino games grouped together under the ‘Table Games’ section. This mix can sometimes make navigation tricky as players search through a combined list of traditional table games and live dealer action. The casino currently boasts a lineup of over 70 table and live game options, including popular varieties of roulette, blackjack, poker, baccarat, and game shows.

Game Title Provider RTP (%)
Classic Blackjack Switch Studios 99.91%
Jacks or Better Poker Microgaming 99.54%
Unlimited Blackjack Playtech 99.51%
Baccarat Switch Studios 98.94%
European Roulette G.Games 97.30%
10p Roulette G.Games 97.30%
Spin a Win Playtech 97.22%
Deuces Wild Poker Microgaming 96.77%
100/1 Roulette Inspired Gaming 96.19%
Mega Sic Bo Pragmatic Play 95.47%

Bingo Games

Loot Casino Bingo Games

Like other UK bingo sites, Loot Casino boasts a cosy collection of 10 bingo rooms, appealing to fans of 30, 75, 80, and 90-ball bingo alongside a selection of Slingo games. This provides a welcoming variety for bingo lovers looking for a game that suits their preferred pace and style.

The bingo area is thoughtfully designed with player convenience in mind. Before joining a game, players can see when the next session starts, how many are playing, and the prize pool for each room. This level of detail helps in planning and increases the fun as players decide which room to enter based on the potential rewards and the number of competitors.

Favourites among the community include the Penny Power Hour, Heavy Weight, and the classic 90 Ball Bingo. These rooms have garnered a following due to their fun gameplay and the communal atmosphere they foster among players.

Type Availability
90-ball Bingo ✔️
80-ball Bingo ✔️
75-ball Bingo ✔️
30-ball Bingo ✔️
Slingo Bingo ✔️
Expert's Rating
Variety of Games 4.5

Loot Casino offers various gaming options, including slots, bingo, table games, and live dealer sessions. Nonetheless, the casino’s interface would benefit from improvements for easier browsing. One notable issue is the need for a provider filter, which complicates locating specific games. Additionally, integrating live game shows with table games with clear categorisation can lead to clarity, highlighting the need for better organisation and distinct labelling in the game lobby. Patching up the interface to separate and clearly label game types would help players easily find and play their games. This aspect of the casino deserves a 4.5 out of 5 rating, as the potential for an excellent gaming environment is there, yet the current setup hinders it.

Jamie Wall
Jamie Wall Casino Analyst

Loot Casino Mobile Optimisation

Loot Casino iOS and Android Apps

Loot Casino has made sure that players can access their favourite games from almost any device. Their website works great be you’re at home on your desktop or out and about using your smartphone or tablet. The mobile site is well-designed, adapting to smaller screens and touch controls without an issue.

For Android users, Loot Casino offers a dedicated app that maintains the quality of their mobile website. The app is easy to use and runs fluidly, providing a hassle-free gamble without any issues.

Android Casino App
Loot Casino Android App for download https://play.google.com/store/apps/details?id=com.lootcasinoapp.android&gl=GB
Android App Installs 50K+ Downloads
Android App Rating 3.9*
Android App Reviews 30 Reviews
Provider Run Media Ltd
Last Update 29 August, 2023
Compatibility Android 5.0 and later

Using the mobile version of the casino myself, I noticed that it loads quickly, even over mobile data, and not just when connected to Wi-Fi. The layout is intuitively designed, making browsing through the casino’s sections and playing games easy without any frustrating delays or technical issues.

Expert's Rating
Mobile Optimisation 4.3

Loot Casino has done a commendable job making its casino accessible and fun for mobile users. Adding an Android app improves this accessibility, though an iOS app would round out its offerings nicely. Overall, I‘d give Loot Casino a 4.3 out of 5 for their device compatibility and mobile performance. Offering an app for iOS users would also push this rating even higher.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Methods at Loot Casino

Loot Casino makes it easy for players to start playing quickly with various payment methods, including Debit Cards, Pay by Mobile, and other e-wallets. All these options process transactions instantly so that you can jump right into the games without any waiting.

Payment Method Min. Deposit Commission Fees Transaction Speed
Debit Card £10 None Instant
Paysafe Card £10 None Instant
Pay by Mobile £10 £2.50 on certain amounts Instant
PayPal £10 None Instant
Skrill £10 None Instant
Neteller £10 None Instant

To deposit, simply log into your account, go to the cashier, choose your payment method, specify the amount you wish to deposit, and follow the prompts to complete the transaction. The minimum amount you can deposit is £10, but if you’re looking to activate a bonus via the Mega Reel, you’ll need to deposit at least £20, assuming you don’t have any withdrawals pending.

While most deposit methods at Loot Casino are free, Pay by Mobile charges a £2.50 transaction fee for deposits of £5, £10, and £20. This could be a deterrent for players who prefer to use their mobile phones to make payments.

Expert's Rating
Deposit Methods 3.8

Loot Casino provides a streamlined and efficient deposit process across several payment methods, accommodating most players’ needs. The only downside in an otherwise fluid process is the small fee for Pay by Mobile users on lower deposit amounts. Given this, I would give their deposit system a 3.8 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Withdrawing from Loot Casino

Loot Casino allows players to withdraw their winnings through the same methods available for deposits. This includes debit cards and e-wallets; however, the casino doesn‘t allow for cashouts to be sent via Pay by Mobile.

Payment Method Min. Deposit Transaction Fee Processing Speed After Pending Period
Debit Card £10 £2.50 1-3 days
PayPal £10 £2.50 1-3 days
Skrill £10 £2.50 1-3 days
Neteller £10 £2.50 1-3 days

To withdraw funds, players need to:

  • Log into their Loot Casino account.
  • Navigate to the banking section and select ‘Withdraw’.
  • Choose one of the available payment methods.
  • Enter the amount they wish to withdraw, considering the minimum withdrawal limit is £10.
  • Confirm the transaction to initiate the process.

All withdrawals at Loot Casino go through a 72-hour pending period, which can be lengthy compared to some competitors. The funds are processed once this period has passed and should land in your account within 1-3 business days, depending on the method used.

It‘s important to mention that all withdrawals come with a £2.50 transaction fee regardless of the amount or method chosen. This fee could influence players’ decisions on when and how much to withdraw, and it sticks as a downside to an otherwise streamlined process.

Expert's Rating
Withdrawal Methods 3.9

Considering the ease of use, the withdrawal fee, and the pending time, Loot Casino’s withdrawal process earns a 3.9 out of 5. Reducing the fee and shortening the pending period could greatly improve user satisfaction.

Jamie Wall
Jamie Wall Casino Analyst

Loot Casino Customer Support Overview

Loot Casino handles its customer support through a shared email address for all Jumpman gaming sites, which is simple but may not suit everyone’s needs, especially if you’re looking for a quick fix. They strongly advise against sending multiple emails about the same issue to avoid clogging the system, which implies that response times could stretch beyond the ideal.

For those needing to manage their gaming habits, the casino has set up self-service options available 24/7 directly on the site. This means you can set limits or take breaks from playing without waiting for someone to help you, which is a real plus if you want to make changes in real-time.

Method Availability Response Time
Email [email protected] Up to 2 business days
Self-Service Tools On the site Immediate
Live Chat Not available N/A

The lack of a live chat feature really sticks out and not in a good way. In today‘s online casino market, the ability to chat with a support agent instantly is almost a given, and not having this can be a significant drawback. While the email system covers the basics, it isn‘t the fastest.

Expert's Rating
Customer Care 3.5

Given the mix of self-help tools and slower email replies, I’d rate their customer support at a 3.5 out of 5. If Loot Casino could introduce a live chat service, it would greatly improve how it handles user issues and add to user convenience. This would make the casino much more appealing to players who value speedy and effective customer service.

Jamie Wall
Jamie Wall Casino Analyst

KYC of at Loot Casino

At Loot Casino, going through the KYC (Know Your Customer) process is pretty streamlined but does require you to dot your i‘s and cross your t‘s to confirm everything is secure. You’ll need to provide standard documentation such as a photo ID (a driving license or passport will do), proof of your current address via a utility bill or a similar document that’s no older than three months, and a form of proof for your payment method, typically a photo of your card showing just the last four digits.

Here‘s a breakdown of the steps to get verified:

  1. Photo ID: Head to the ‘Account Details’ under the ‘My Account‘ tab. Here, you’ll find a section labelled “Verification Status” that guides you in uploading your ID and a selfie. If you’re on a desktop, you’ll start by scanning a QR code on your mobile to proceed.
  2. Proof of Address: You can upload your document showing your address directly through your account settings. Make sure the document is clear and recent.
  3. Proof of Payment Method: You can submit an image of your card using a secure uploader tool. Remember, the middle eight digits should be covered for your safety.

The whole verification process usually wraps up within three working days of submitting your documents. A tip: try to avoid sending multiple emails about the same query, as it could slow things down.

Although the process is detailed, it’s easier than it sounds, thanks to clear instructions on the site. However, the lack of live chat support means getting them sorted out can feel a bit delayed if you run into snags. This setup works, but there’s room for speeding things up and making support more accessible.

What Do Players Think About Loot Casino

trustpilot

TrustPilot

Loot Casino’s situation reveals some stark realities about its service, particularly through the lens of player reviews on TrustPilot. With no live chat option, players are left waiting for email responses that can take a couple of days—a significant inconvenience for those who need quick help or are in the middle of resolving issues. This setup isn’t ideal, as the casino’s policy against follow-up emails can sometimes delay solutions even further. Many users have expressed frustration, especially regarding the verification process required for withdrawals, which they describe as unnecessarily complicated and slow.

User grievances are notably sharp concerning payouts. There’s a common theme among the feedback: players feel the casino puts too many hurdles in place when it comes to withdrawing their winnings. Complaints range from excessive document requests to outright refusals to release funds based on minor technicalities. This has painted the casino as untrustworthy in the eyes of many players, leading to accusations of it being more focused on making money than servicing its users fairly.

Reflecting on everything I’ve read and analysed about how Loot Casino operates, it seems they have a lot to work on. The main sticking points are slow customer service and a cumbersome withdrawal process, which frustrate players.

casinoguru

Casino Guru

The feedback from players about Loot Casino on Casino Guru paints a mixed picture. A significant portion of the players express serious concerns about the withdrawal process and customer support. Common complaints include frozen accounts without explanation, inability to upload necessary ID verifications, and a lack of timely response from support, which still needs to be updated via email communications without live chat options. Such issues make the withdrawal process seem cumbersome and questionably secure.

On the other hand, some users appreciate the variety of games and the simplicity of the bonus system when it works as intended. These reviews highlight the simplicity of use and hundreds of fun games.

While Loot Casino may have its strengths in game diversity and initial user interface, the overwhelming number of critical reviews about customer service and the withdrawal process cannot be overlooked. The need for more reliable and swift customer support and technical issues around fundamental processes like ID verification severely impact overall user satisfaction.

Final Thoughts

Loot Casino delivers an easy-to-navigate website, thanks to its layout, which many online gamblers will find familiar. It is similar to other sites run by Jumpman Gaming, which is nice for those used to their layouts. However, this does mean the casino doesn‘t really stick out visually or stylistically from its peers. The huge game selection boasts a strong lineup of slots and bingo rooms that should please most players. However, finding your way around could be a bit more polished with better sorting options.

On the flip side, the casino’s attractive bonuses are less appealing when you factor in the hefty 65x wagering requirement. Another drawback is the support system; it‘s good to have 24/7 email access, but the absence of a live chat feature is a miss, particularly for those needing immediate help. Additionally, the uniform £2.50 fee for all withdrawals could deter those looking for a cost-effective way to retrieve their winnings.

I‘d give it a 4.1 out of 5, making it a decent choice for newcomers to online casinos or those not put off by the possibility of higher expenses. If you’re considering jumping into online gambling, Loot Casino provides a solid, if not spectacular, base.

Overall Rating

How we rank 4.1
First Impression 3.9
License and Security 4.4
Bonuses & Special Offers 4.2
Loyalty Programme 4.0
Mobile Gaming Experience 4.3
Deposit Methods 3.8
Withdrawal Methods 3.9
Customer Care 3.5
Variety of Games 4.5
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Can I use credit cards to make a deposit at Loot Casino?

No, Loot Casino adheres to UK Gambling Commission regulations, which ban credit card payments for gambling activities. As such, credit card deposits are not permitted at the casino.

How are bonuses wagered at Loot Casino?

At Loot Casino, the funds in your real money balance are used first for wagering. Once your real money is depleted, your wagers are deducted from your bonus balance. This means that bonuses are essentially a second-chance fund to continue playing once your deposited money is spent.

What is the process for making a complaint at Loot Casino?

Loot Casino encourages customers to submit complaints within three months of the related incident to address the issues effectively. For assistance, you can reach out to their Customer Care Team via email at [email protected]. They aim to use this feedback to improve future services and resolve any immediate concerns.

Does Loot Casino have a Refer-a-Friend program?

As of now, Loot Casino does not offer a Refer-a-Friend program. Players are encouraged to check back periodically for updates on promotions and new features.

What should I do if my free spins at Loot Casino aren't working?

If you run into issues with your free spins, they generally continue to run in the background, and any resulting winnings will be credited to your account as bonus funds shortly thereafter. If the problem persists, try refreshing the game or logging in from a different device or browser. This often resolves the issue, allowing you to access your free spins.

Are there any restrictions on using bonuses at Loot Casino?

Yes, the bonuses at Loot Casino come with wagering requirements and time constraints that must be met to utilise and withdraw bonus winnings. These restrictions guarantee the use of promotions for all players who can access the casino legally.

Loot Casino Sister Sites

Prepare to unlock a wealth of treasures with Loot Casino, a standout option among Jumpman Casino Sites. For UK players, Loot Casino Sister Sites present a wide array of slots, table games, and jackpots. These sites offer high-quality entertainment, and exclusive bonuses. Start exploring Loot Casino and its sister sites today.

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