Loot Casino

As a member of Jumpman group, Loot Casino operates under two active licences: the United Kingdom Gambling Commission (number 39175), and the Alderney Gambling Control Commission. We double-checked the numbers against the official registries and found them accurate.

The Responsible Gambling page includes a short questionnaire that lets visitors gauge how they approach gambling. Deposit limits can be set on a daily, weekly, or monthly basis, and cooling-off breaks or full self-exclusion are just a few clicks away.

Reality checks appear periodically, reminding players how long they’ve been active. The page also directs players toward GAMSTOP, GamCare, Gamblers Anonymous, and Gambling Therapy, all offering real-time support through chat and phone services. The brand clearly states that minors are not permitted and encourages parents to use Net Nanny or GamCare’s content filters to restrict access.

Loot Casino uses SSL encryption across all payment and account processes, which shields personal and financial data. The absence of two-factor authentication is noted, but its omission does not undermine the general sense of safety we had during testing.

Security and Licensing at Loot Casino

Is Loot Casino legit? From what we saw, it is. The site manages safety with visible care and a simple approach, and it follows the UKGC requirements. There is no record of data leaks, enforcement actions, or blacklisting either.

First Opinions

The overall theme of the site is fun, and we like that they integrate the images of a bank vault and gold coins into the background imagery. That being said, the white and grey colour scheme looks a bit dull when compared to the more bright sites on the same network. The general layout of the site is OK, it’s easy to find most of the important features via the menu or scrolling down to the links at the bottom of the page.

The theme is the only real thing that separates Loot from its sister brands. The rest feels consistent with the wider Jumpman network, which isn’t necessarily bad.

Pages load fast, banners change without delay, and navigation feels steady. I liked that nothing glitched or froze when scrolling or switching between pages. The site feels stable, though a few of the graphic elements could use sharper edges.

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The top bar keeps the main sections clear: Home, Bonuses, Offers, Daily Wheel, and Inbox. Right underneath, there’s a smaller line of tabs for trophies, promotions, and games. Down below, the footer includes quick links to customer support, responsible gambling resources, and the terms page.

There are two registration paths: a regular sign-up form and a PayPal route. Forms are easy to read and take place over 3 pages. After creating your account, you’re taken immediately to the deposit page. The process is fast and identical to other sites in the same network, which isn’t a bad thing.

While it may appear different at first, PayPal sign up isn’t quicker, after logging in and making a deposit, you’re taken back to the original registration form. I also found that usernames are shared across the network.

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Payment options are identical to other sites in the same network. Selection is good, but we would like to see improvements in the fee structure and withdrawal limits. As a whole, it compares poorly to other UK sites though. The minimum is £10 which is an average for UK casinos.

Pay by Mobile adds a small carrier fee, which raises the total cost for frequent top-ups. Cards and PayPal add no extra cost on the casino side.

Deposits at Loot Casino

It was easy to find the “Deposit” button at the top of the page. The overall process is incredibly easy to follow; everything is in one screen and the page walks you through the process step by step.

I made a £10 deposit with Skrill, and had to confirm the transaction via the Skrill app on my phone. The whole process took less than 2 minutes, and the funds appeared right away. I liked the single-screen flow and the clear labels, but I suggest finishing account checks early. Photo ID and proof of address may be requested before your first withdrawal, which avoids delays later.

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Loot Casino uses the same setup as its sister sites, which might lag behind other casinos out there. That aside the process is fast even though we really don’t like the preset limits.

Loot Casino uses the same old Jumpman bonus system but slightly reworks it for newcomers. The bonus page looks busy, filled with daily and weekly offers, yet the heavy 65x wagering makes it hard to get real value from them. While other Jumpman sites may have a no deposit bonus, this one doesn’t hold one.

Loot Casino’s catalogue includes 3,803 titles in total, split between slots, table games, jackpots, live rooms, and a small bingo section. The variety in its game library is OK, but would like to see more niche options added to the site. The providers are the same ones used across the entire group, including Pragmatic Play, NetEnt, Eyecon, and Microgaming.

The layout of the game library is particularly poor, it’s really hard to browse and find what you want to play. Games do not have an information page, and no demo mode is available. The game library also lacks filtering options, which makes it hard to browse the available gaming options. There are sub-categories, but not enough for a portfolio of more than 3,000 games.

There is a search function, but you can only look for game titles, not developers. If you try and search for providers, the site will return games with similar names – e.g. NetEnt suggests Ancient’s Blessing because of the ENT in the title.

Game performance was generally good. Loading times were usually around 10 seconds. I didn’t face any lag or other gameplay issues when playing on PC. Mobile loading times and performance were notably worse; definitely recommend playing on PC where possible.

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Here’s a short preview of the available games at Loot Online Casino.

Game Types at Loot Casino

Slots

The biggest chunk of the game list by far. You can access a variety of games with different themes, as well as different reel types.

Slot Options at Loot Casino

Fire Joker is one of the most popular games out there. The game looks great, and I like that you can bet from as little as £0.05, but it would be great to see more bonus features.

Kiss Me Clover Jackpot is one of the jackpot games the site has. The design looks a bit cluttered, but I really like the variety of gameplay features.

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Table Games

The casino is limited in table games – it only has blackjack and roulette games, with one baccarat game. Niche options are not available.

Table Games at Loot Casino

I decided to play a popular 20p Roulette variant. The design is basic, and I don’t like how you need to be a minimum of £1 to be able to play.

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Live Casino

There’s also a decent list of live table games available. There are no game shows though, quite disappointing.

Live Games at Loot Casino

Live Cash Collect Roulette had quite a unique mechanic that got me interested. The bonus cash collect feature makes each spin more interesting, and I like that you can bet from £0.20 per spin.

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Slingo

Pretty well-picked options, not a bad selection of themes and gameplay features.

Slingo Games at Loot Casino

I tried Plinko Go., one of the popular arcade games. I like the customisable options of this game, but the lag made it annoying to play.

Slingo Big Spin Booster is an interesting slingo variant. I really like the inclusion of the Scatter symbol, and the Big Wheel bonus feature is a lot of fun.

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Bingo

There is a small bingo section with 9 different rooms with a choice of bingo games (90 ball, 80 ball, 30 ball, etc.)

You can’t see the cost of tickets from the main page though, you have to choose a game, then press “Back” to see the list of games with ticket prices. We found this a bit annoying.

I tested Zoom Room, a fast-paced bingo variant. The ticket software handles the game well, and I like the inclusion of the bingo caller.

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Loot Casino’s collection feels large but unrefined. It performs well on desktop but needs a stronger layout and better filtering tools to match the size of its library. We’d like to see more niche titles and better navigation.

Mobile

Loot Casino has a mobile app for Android that can be downloaded directly from Google Play. The app has passed 1,000 downloads but, surprisingly, has no reviews on the store. There’s no iOS version, which is disappointing, especially considering other casinos on the same network already have one.

The app was easy to find in the Google Play Store. The design of the mobile app is very similar to the desktop site. Also, I could use my saved username and password, which was convenient. Besides, I was able to immediately enable biometric login, which makes it easier to log in.

Navigating around the app is simple and easy to do. The quick access buttons at the bottom of the page are helpful but could be improved. And I would like to see the game options replaced by options such as Support, Cashier, etc.

Still, I wasn’t impressed with the game performance. Loading times were on the longer side; usually between 10–20 seconds. I also witnessed one lag while playing; it could take several seconds between pressing the Play button and anything happening on screen. Some games require you to play in horizontal mode, which is annoying.

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The app is a satisfying option for Android users, but still could use some patch ups. iOS players will need to use the mobile site as there’s no app for them.

Loot Casino has five withdrawal methods in total, with a £10 minimum cashout on all of them. Withdrawals move through a review queue that can take up to 72 hours, and that’s much longer than you usually deal with on other online casinos.

Withdrawals at Loot Casino

It was rather hard to find the cashout option – I had to click the My Account link at the top, then choose “Cashier” and then “Make a Withdrawal”. There is an option to enter your own amount, but it’s not easy to see, you have to click the “Other” button at the end of the list.

I couldn’t withdraw funds without verifying my account. Even after verifying, it said my account was still under review – just have to wait it out. It took around 24 hours to resolve, and I didn’t get any notification.

I couldn’t meet the £19.99 minimum cashout requirement, so I topped up my account. The site then said I hadn’t wagered enough to withdraw, so I had to contact support to see if they could resolve the issue. It took approximately 4 days to resolve it, so I was able to withdraw my funds without wagering further.

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KYC

The site tries to verify your account while registering. If it can’t, it will ask for additional documentation. There is a secure upload portal in the “My Account” section that makes it easy to upload your documents. The site only has one question in the FAQ page covering account verification.

The verification process is the same across all Jumpman sites. It is fast and easy to follow, and I like that the site uses a secure verification tool.

My account needed ID verification right after registration. I was given a QR code to complete the process on mobile, and I had to take a picture of my ID and then take a selfie. It took around 2 minutes to complete; my account was verified instantly.

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Cashouts arrive as promised, but you need patience. It’s dependable once verified, just not built for quick payouts. The fee is one of the biggest drawbacks of Jumpman sites.

We are disappointed at the support options this time. Loot Casino relies entirely on email and an FAQ section to assist players. It lacks live chat and phone customer service, two of the best ways for getting fast support. We’ve seen other Jumpman Gaming casinos introduce live chat, which makes its absence here even more noticeable.

The site does not have a live chat service. On the FAQ page you’ll see a support button in the bottom right-hand side which looks like a standard live chat service, but it sends an email to the support team. Quite confusing, as the first question in the FAQ says that live support is available between 9am–4pm Monday to Friday, I tested during this time and isn’t available.

Since that was my only option, I reached out via the email form built into the Support button. I sent the team an email via the Support button in the bottom right-hand corner of the Support page. A lot of the issues outlined in Loot Casino reviews on Trustpilot are verification-related, so asked how long it takes and what documents are accepted. I received an immediate email confirmation to let me know that the team received my request, but I did not receive a response in over 3 days.

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Support at Loot Casino

The FAQ section is limited compared to other UK casinos. It’s located at the bottom of the homepage and covers six categories: Support, Account Management, Deposits, Bonuses, Withdrawals, and Deposit Limits, with about 23 questions in total. While most answers do address the question asked, they’re brief and rarely go in details.

The lack of live chat is a serious flaw for a British casino, and it overshadows the otherwise polite tone of the support team. Loot Casino’s slow, email-only system makes even simple questions take days to resolve. Implementing chat or providing a contact number would help a ton.