Immortal Wins

Two regulators oversee Immortal Wins: the UK Gambling Commission, under licence number 39175, and the Alderney Gambling Control Commission.

The internal safety measures match what we expect from a licence of this level. The “Responsible Gambling” page opens with a short self‑check that helps players recognise if they are drifting into trouble. From there, the tools are all laid out: deposit limits, self-exclusion, reality checks, you name it.

We also saw references to outside support: GamCare, Gamblers Anonymous, and Gambling Therapy. The site stresses that anyone under 18 is banned, and it encourages parents to use tools such as Net Nanny to block access.

Encryption is active, the privacy policy is clear, and the general handling of data looks sound. The one thing missing is two‑factor authentication. Everything else passes our checks, and it helps that this brand has never appeared on blacklists or been tied to unresolved disputes.

Security and Licensing at Immortal Wins Casino

The safety setup hits all the essentials, with strong licences and clear player protection tools in place. We would’ve liked to see two-factor authentication included, but outside of that, there’s nothing here that raises concern.

First Impression Overview

Immortal Wins does more than most Jumpman casinos, visually. Deep reds and black dominate the screen, and the flaming temple design based on the Immortal Romance slot gives it a stronger look than what we usually see from this network.

Most of the layout stays true to what you’d find across other Jumpman sites. There’s a row of main tabs across the top: Home, Bonuses, Offers, Daily Wheel, and Inbox. Below that, you get links to trophies, promotions, and the game pages. On the left, your balance sits in plain view with a large deposit button beside it.

The general layout of the site is OK, it’s easy to find most of the important features via the menu or scrolling down to the links at the bottom of the page. Quicklinks in the footer help a lot.

You can register either the standard way or through PayPal. I went through the regular registration process first. The form is short and spread over three pages, so I was done in under a minute. Once you finish, it takes you straight to the deposit screen.

Later, I tried the PayPal option too: it’s not faster. You still end up on the same registration page after logging in and paying. I also noticed something that might confuse new users: usernames are shared across the network. I couldn’t re-use one from another Jumpman site, which isn’t made obvious up front.

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Immortal Wins gives you seven ways to add funds: Visa, Mastercard, Maestro, PayPal, Skrill, Paysafecard, and Pay by Mobile. The range is enough for most UK users, and every payment we checked arrived instantly. It’s one of the stronger points of this site.

Pay by Mobile carries a fixed £2.50 charge on smaller deposits. No other method carries extra fees.

Deposits at Immortal Wins Casino

I made a £10 deposit with Skrill, and had to confirm the transaction via the app on my phone. I also felt slightly restricted because I couldn’t type my own amount, you only choose from the preset values shown on-screen. Everything else went through correctly.

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Immortal Wins bonus list is pretty stocked. From daily spins to leaderboard contests, the site clearly wants to appear active. But once you look closer, it starts to feel familiar. These aren’t exclusive deals built with care for this brand – they’re recycled across the Jumpman catalogue, just given new names. There’s plenty to pick through, but very little that actually is unique.

Still, players who want some kind of bonus with minimal effort might appreciate the welcome selection.

There’s no denying that 3,803 games is a strong number to boast about. But that figure only tells part of the story. Immortal Wins shares its catalogue across the wider Jumpman network, which means players familiar with any of its other sites will know exactly what’s in store.

It’s mostly well-known titles from bigger studios, plus a few bingo rooms and scratch cards.

The interface makes browsing not as easy. Filters are missing entirely. There’s a search bar, but it’s only good for exact game names. Trying to look up developers like NetEnt leads to off-mark results, such as Ancient’s Blessing. Subcategories are there, but they’re buried midway down the homepage instead of being made clearly visible from the start. There’s also no game info or description pages, and no demo option.

Performance was solid on PC, loading times sat around the 10-second mark, and gameplay was reliable. I didn’t run into freezes or error messages. Mobile, on the other hand, felt rougher. Games took longer to load and animations weren’t always consistent. It’s not unplayable, but it’s far from optimal.

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Game Types at Immortal Wins Casino

Slots

Slots are clearly the main attraction here. The site breaks them into loose categories like “Fishing,” “Tales of Egypt,” or “Mystical and Magical,” but none of these really help with browsing unless you already know what you’re after. Themes aside, you get jackpots, Megaways, and older classics mixed in together.

Slot Options at Immortal Wins

I started with Fluffy Favourites since it came up as part of a bonus. The theme was too flat, and the gameplay felt dull, it gave me nothing to come back to after the spins were done.

Cash Strike was a decent surprise. I liked the visual style, and the jackpots add something, but the narrow payline setup gets repetitive.

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Table Titles

There are 45 RNG table games listed. Blackjack and roulette take up nearly all of them, with just a single baccarat title hiding at the bottom.

Table Games at Immortal Wins

Low Stakes Roulette caught my eye because of the £0.01 minimum. It’s an accessible way to test things out, and performance-wise, there was no dip compared to full-stake versions.

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Live Casino

The live casino includes 66 tables: blackjack, baccarat, and roulette. There are no game shows here, which makes this one of the more limited setups we’ve reviewed.

Live Games at Immortal Wins

I tried No Commission Baccarat Live. The dealer was efficient and kept the pace up, which I liked. It’s barebones in terms of features, but no complaints about how the game actually ran.

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Slingo

The site surprised us with 65 Slingo titles, which is above average and better than we expected. There’s more variety in themes here compared to their slot categories, and loading times were consistent with the rest of the site.

Slingo Games at Immortal Wins

I tested out Slingo Super Spin. It does a decent job mixing in bonus features, and I found it more interesting than some of the slots I tried. The layout was simple enough to get through quickly, and there’s at least a bit of strategy involved in choosing your spins.

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Bingo

There are nine bingo rooms here, which is in line with other Jumpman sites. You’ll find the usual suspects: 90-ball, 80-ball, and 30-ball variants are all here, but nothing beyond the basics. Outside of the Jackpot Room, Zoom Room, and Heavy Weight, most rooms feel pretty empty unless you log in during peak hours.

Each room clearly shows when the next game is due, how many players are in the lobby, and what the prize looks like. This helps cut down on jumping back and forth between rooms just to get basic info.

Mobile Optimisation

Immortal Wins runs an Android app, no such option is available for iOS users. The mobile site doesn’t lag behind in the slightest, so it also acts like a great option.

Immortal Wins has five withdrawal methods listed, which is enough to cover most players’ needs, but not exactly generous. The site accepts requests starting from £10, which is an average.

Withdrawals at Immortal Wins Casino

I withdrew my balance via Visa. My bonus had to be cancelled first, even though I hadn’t actively used it. That wasn’t flagged anywhere on the site – I only found out when I tried to make the request and got a vague error. Support was helpful, but I had to reach out myself to get things sorted.

After cancelling the bonus, the site still blocked the withdrawal, citing wagering requirements. I hadn’t played much, so it seemed odd. They eventually lifted the block after four days and confirmed I didn’t need to wager more. No email or notification was sent, I had to keep logging in to check.

Funds reached my account within the week, but the delay before processing left a bad aftertaste. The £2.50 fee also felt excessive for such a basic service.

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Verification

The site attempts to verify your identity automatically during sign-up. If that fails, you’ll be asked to upload documents manually. This happened in our case, a prompt appeared asking for ID shortly after registration.

There’s a secure upload tool available inside the “My Account” area, which takes you through the process step by step.

The verification process appears to be identical across all Jumpman casinos. That’s not a bad thing; it’s simple and secure as is.

Support isn’t this site’s strong suit, as there’s no live chat, or phone number, just a basic email system.

You can access it behind a support button in the bottom corner of the FAQ page. At first glance, that button looks like it should launch a chat window, but once you click through, it becomes clear you’re just sending an email. That’s not a great start for anyone looking to get help quickly.

The first question in the FAQ states that live support is available between 9am and 4pm, Monday through Friday. We double-checked this during those exact hours, and the button still only led to the email form. This is a complaint among many of Immortal Wins reviews we saw online, so this wasn’t a popular decision.

FAQ coverage is basic. There are six sections total, including bonuses, deposits, and support, but each only has a handful of questions. Around 23 in all. If your question’s too specific, you’re unlikely to find much help there.

Support at Immortal Wins Casino

I try accessing support by sending an email. A lot of the issues outlined on Trustpilot are verification-related, so I asked how long it takes and what documents are accepted. I received an immediate email confirmation to let me know that the team received my request, but did not get a response in over 3 days.

Jordan Conroy Editor