Ice36 Casino

ICE36 Casino operates with a licenсe from the UKGC number 39326, covering remote casino, bingo, and gambling software. The UKGC is known for its tough rules, so having this licence means the casino site follows some pretty strict standards. You can easily find this info on their website, which is good to see.

Now, as we just mentioned, the company that runs ICE36 (Skill on Net Ltd) have had some trouble recently. It’s a bit worrying, but since then they seem to be trying to do better. There haven’t been any more problems reported, which is a good sign.

ICE36 offers tools to help you gamble responsibly. When you sign up, they ask you to set deposit limits right away. This is pretty good, not all casinos do this. They also have other things, such as freeze periods, where you can take a break from gambling, and self-exclusion if you need to stop completely. There’s also a reality check feature that reminds you how long you’ve been playing, and it’s on by default. These are all good, but we noticed not all of them are easy to find on the main responsible gambling page.

One tool that’s really interesting is called SafeMate. It looks at how you’ve been gambling for the last six months and gives you a breakdown of what you’ve spent, won, and lost. It even compares your gambling to other players and gives you a risk score. When we tried it out, I thought it was pretty helpful. It even sends alerts if it thinks your gambling habits are changing in a bad way. You don’t see this kind of tool in many other online casinos, so it’s a nice extra.

If you need more help, ICE36 links to GamStop, GambleAware, and GamCare. They also talk about keeping kids away from gambling, suggesting parents use software like Cyber Patrol or Net Nanny. This is all good stuff, but we think they could make it easier to find on the site.

For keeping your information safe, ICE36 uses SSL encryption. But they don’t have two-factor authentication for logging in, which is a bit disappointing. Also, there aren’t many options for keeping your account private.

Security Aspects at ICE36 Casino

If you decide to play there, you can feel pretty confident about their legitimacy and safety measures.

ICE36 Casino gives you a few ways to add money to your accounts. You can use MasterCard, Visa, PayPal, Apple Pay, Instant Bank Transfer, or Wire Transfer. Most of deposits start at £10, which is the industry norm. Wire Transfer is a bit different – you need to deposit at least £50, and it can take a few days to process, though usually you will get your money much faster. The good part is that ICE36 doesn’t charge extra for any of these methods.

Deposit Methods at ICE36 Casino

Before the casino lets you deposit, it asks you to send in some documents for verification (at least it was my case). Once the KYC procedure is complete, depositing is easy: go to the cashier, pick your payment method, enter the amount, and wait for it to show up.

I decided to check if ICE36 was honest about deposits, so I used PayPal to deposit both £10 and a larger amount. The money showed up in my account instantly, and I wasn’t charged any extra fees.

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ICE36 Casino’s bonus offerings aren’t the most varied you’ll find. They have a welcome bonus that’s okay to start with, but the ongoing deals for existing players could use some work.

Sign Up Offer

The joining promotion at ICE36 is pretty basic. You can deposit £10 and get a 100% welcome bonus of up to £50 on your first deposit.

I put in £20, and my balance went up to £40 right away. You have to play through both the deposit and bonus 30 times before you can take out any money, which is standard.

But £50 isn’t much for a bonus limit. Other casinos I’ve seen offer way more, sometimes hundreds of pounds. If you wanted a big boost to start, you might feel let down. They also don’t give any free spins with this, which makes it less rewarding than other welcome deals I’ve tried.

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Daily Slots Tournaments

For regular players, one main deal is the daily slots tournaments, where prizes are based on where you end up on a leaderboard. You can join by making a deposit, but you can also buy tournament spins if you already have money in your account. There are a few different free tournaments, but honestly, the prizes aren’t that great. Tournaments are held daily, with extra events during holidays. But if you’re after variety in terms of bonuses, tournaments might start to feel pretty much alike after a while.

Prize Twister

Another regular Ice36 Casino deal is the Prize Twister, which takes place every Tuesday. You have to deposit the same day to get a free spin. You always win something, from free spins to bonus cash, and there’s even a chance to win a £25,000 jackpot.

I tried Prize Twister and got some FS. They showed up in my account quickly, and I didn’t have to do anything extra to get them. The downside is that this bonus is given onlyy once a week, so it’s not really a regular bonus for your play.

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Daily Picks

ICE36 Casino also has Daily Picks, but there’s not much to them. They don’t have the kinds of extra rounds or match bonuses that you often see at other casinos, either as regular offers or limited-time deals.

When I looked at these deals, they rarely had anything that’s different from the similar selections at other casinos. For a site with so many games, they could definitely do more to keep things interesting with different promotions.

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Other Deals

ICE36 really falls short when it comes to other promotions. There are no permanent reload bonuses for regular players, and the lack of cashback offers robs players of insurance on their losses. Game-specific bonuses for new slot releases or popular tabletop games would be great too. It wouldn’t hurt to throw in some bonus spins now and then, maybe as a weekly offer. If ICE36 added just a few of these types of deals, it would make a big difference in how often players come back and how much they like it at the casino. Sure, you may still see some seasonal deals, but those are far between.

No Deposit Bonus

It’s worth mentioning that ICE36 doesn’t have a no deposit bonus. They seem to be counting on their welcome bonus to get new players interested. And the welcome deal will provide you with a small boost indeed, but it cannot entirely replace the no deposit bonus perks.

ICE36’s loyalty programme rewards you for playing regularly. You can see your progress on a separate bar, which is nice because you know where you stand. Once you level up, you can’t go back down, which is good as well. However, you don’t get rewards every time you level up; they come every so often.

One cool thing is ICE26 gives Golden Chips for some Playtech live table games. You can find these in the Rewards or Daily Picks sections and use them like regular betting chips. It adds something extra to live games. You don’t need to do anything special to join the program, but you need to keep playing to get the most out of it.

ICE36 Casino boasts a hefty game collection, with over 6,500 titles from top providers like Inspired Gaming, Play’n GO, Pragmatic Play and Evolution. They’ve got pretty much everything you’d expect: slots, table games, live dealer options, and even some video poker. ICE36 also has something called Lite Games. These are versions of regular games but with lower stakes. The maximum bets for these games are capped at £2, which is great for players who want to play the games without spending too much money.

Game Types Available at ICE36 Casino

Now let’s see what kind of games each game type offers exactly.

Slots

ICE36 Casino boasts nearly 4,000 slot games. You’ll find everything from classic fruit machines to modern video slots with elaborate bonus rounds. There are also branded slots based on popular movies and TV shows.

Best Slot Games at ICE36 Casino

I tried out Book of Dead, which is a high-volatility game with a decent RTP. While playing, I didn’t hit any big wins, but the game’s crisp graphics and bonus features kept me interested. Next, I gave Big Bass Splash a go. It’s supposed to be an upgrade from Big Bass Bonanza, but it didn’t quite live up to the hype. The bonus rounds were a bit disappointing, with most wins only reaching 5 to 20 times my bet. Even with extra features triggered, I rarely saw wins over 50 times my stake.

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Jackpots

With over 500 jackpot games, ICE36 has plenty to offer for those chasing big stakes. These range from small, frequently hitting jackpots to much bigger progressive prizes.

Best Jackpot Games at ICE36 Casino

I played Rainbow Riches Pots of Gold, a popular Irish-themed slot. With the RTP on the lower side and its high volatility, my bankroll didn’t last long. The dated graphics didn’t help its case either. I also tried 777 Strike, which was simpler but more fun. The medium-to-high volatility and easy-to-understand features make it a much better choice for newcomers to jackpot games.

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Instant Games

The instant games section at ICE36 includes about 100 titles. Here, you’ll mainly find scratch cards and crash games.

Best Instants at ICE36 Casino

I spent some time on Fishin’ Frenzy Scratchcard. It’s a low-volatility game, so I managed to get frequent small wins. The Catch of the Day feature was triggered pretty often for me. Big Bass Crash was another game I tested. It’s a fishing-themed take on crash games. Despite being able to adjust the risk level, I found it unpredictable and quickly lost my initial stake.

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Table Games

ICE36 offers around 30 table games, covering classics like roulette, blackjack, and baccarat. You can also come across some poker options and speciality games.

Best Table Games at ICE36 Casino

I played a few rounds of 20p Roulette. The simple interface made betting easy, and its RTP (97.30%) is standard for roulette games., Ssadly, my luck wasn’t the best on this one. But iIt’s a good option for both casual players and those wanting to place larger bets. Blackjack Turbo was my next stop. It’s a basic version of blackjack with a fair RTP. If you’re after a quick game without complicated side bets, this one fits the bill.

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Live Dealer Games

The live casino section at ICE36 features over 300 games. Here you will see multiple versions of roulette, blackjack, and baccarat, along with game shows and poker variants.

Best Live Games at ICE36 Casino

I joined a Mega Roulette table from Pragmatic Play. The video quality was good, and the dealers were professional, but the Mega Lucky Numbers feature rarely hit during my session. Studio21 Clubs Blackjack provided a better experience. The dealers were friendly, and the flexible betting limits suited my style. Both games ran nicely without any technical glitches.

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We think ICE36 is a decent place to play, but if they showed RTP rates and added a free play option, it would make things even better.

To cash out from ICE36, you can use MasterCard, Visa, PayPal, Apple Pay, Instant Bank Transfer, or Wire Transfer. These are the same as the deposit methods, which is handy. Most methods have no fees and require withdrawing a minimum of £10, but Wire Transfers ask for a £50 minimum withdrawal and charge £10 for sums under £500.

Withdrawal Methods at ICE36 Casino

I tried withdrawing with PayPal. It was quick; the funds showed up on PayPal in less than a day. The casino sorted out my request in a couple of hours, which was faster than I thought it’d be.

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KYC

The Know Your Customer (KYC) process at ICE36 Casino is pretty typical. While you don’t need to follow the procedure when you sign up, the casino might ask for your identity confirmation when you try to make your first deposit/withdrawal or if your account activity hits certain levels.

Here’s what is usually asked for successful KYC procedure completion:

1. Proof of Identity: Casinos want you to submit a colour copy of your official ID, such as a passport or a driving licence. It must show your name, photo, and date of birth.
2. Proof of Address: A recent utility bill or bank statement will work as long as it shows your name and address. It has to be less than three months old and include the name of the company or bank that issued it.
3. Proof of Payment Method: Depending on how you deposit or withdraw, casinos might ask for evidence of the payment method. If you used a card, you might need to send in a copy with specific details covered. If it’s an e-wallet or bank transfer, a screenshot showing your name and account number will do.

For me, it took about a day to get the green light, so it wasn’t too bad. I just made sure to follow their instructions closely.

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ICE36 Casino’s customer support works okay, but it has a few odd bits. The live chat runs from 06:00 to 00:00 GMT, covering most of the day. But to talk with a real agent, you must log in and interact with a robot first. It will pose you some questions before letting you go any further.

To me, it feels like an extra step you don’t really need. Especially when you just want a quick answer.

When I finally got through to ask about game RTPs, the agent knew what they were talking about and actually helped. They answered quickly and gave me the info I needed without any runaround, which made the chat worth the wait.

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Support Options at ICE36 Casino

Email support is another option to contact Customer Service at ICE36. The casino claims to respond at any time, but as a matter of fact agents reply only come during their live chat hours.

I tested email support by sending a question about deposit fees, and to their credit, I got a detailed response in about two hours. It wasn’t immediate, but the answer covered everything I had asked, which was good for a more complicated query. If you have a question that isn’t urgent or requires a more in-depth explanation, emailing them works fine.

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The FAQ section isn’t great, though. It pops up in a tiny chat window and barely covers the basics like signing up, verifying your account, bonuses, and withdrawals. For anything else, you’d be better off just contacting support directly. It’s a bit of a letdown because a better FAQ could save time for simple questions.