Grosvenor Casino The Rialto London

Located in the heart of London’s West End, Grosvenor Casino The Rialto is an entertainment hub that has been a landmark since its inauguration. The casino boasts splendid architecture and a rich history. Behind its majestic facade lies a theme of gaming options that fit both traditional and modern preferences.

You will be greeted by various gaming choices as you enter the casino. From the classic appeal of roulette and blackjack to the modern fun of electronic slots and poker, the casino guarantees an atmosphere adapted to every visitor. The elegant setting is complemented by exquisite food and drink options, creating an ambience of sophistication and comfort. If you are a skilled player or new to the landscape of casinos, this iconic venue promises an unforgettable gaming session in the buzzing capital of the UK.

Grosvenor Casino The Rialto London Location and Contacts

Grosvenor Casino The Rialto is not just a landmark for gaming but also a hub easily reachable for locals and tourists alike. Its prime location on Coventry Street couples the attraction of historic London with the ease of modern transportation. If you’re arriving by tube, car, or even on foot, the casino’s accessibility is unparalleled.

Parking & Transport

Located in London’s bustling area, Grosvenor Casino The Rialto is accessible via multiple transportation modes. For those preferring the tube, Piccadilly Circus and Leicester Square stations are a brief walk away. These stations serve the Piccadilly line, with Piccadilly Circus also offering access to the Bakerloo line and Leicester Square to the Northern line.

The nearest parking facility for guests arriving by car is St Vincent House, off Whitcomb Street. It is a 5-minute walk from the casino, making it a convenient option for visitors.

Grosvenor Casino The Rialto London Opening Hours

Grosvenor Casino The Rialto London welcomes guests around the clock, reflecting the never-sleeping spirit of the city. If you’re an early bird or a night owl, the casino’s doors are always open, offering a haven for gaming and relaxation at any hour.

Table Games Operating Hours

It’s important to check the operating hours of the table games before playing to avoid any time constraints.

The Gambling Floor at Grosvenor Casino The Rialto London

The Rialto London, housed in a historic Grade II listed former West End Cinema, offers a gambling floor that is both distinctive and inviting. The casino retains many original architectural elements and an elegant and historically rich backdrop.

Gaming Floor Layout

The main auditorium, once a stage for cinematic masterpieces, now hosts the live tables of the casino. Here, guests will find an array of American Roulette, Blackjack, and 3 Card Poker tables. The setting is not just about games; it’s about stepping into a slice of London’s history, where every game played is under the roof of a timeless architectural gem.

Baccarat Lounge

For those who favour the sophistication of Baccarat, the casino features a dedicated Baccarat Lounge. This exclusive area offers a more secluded environment for those seeking a more tranquil gaming process.

High Rollers Zone

High rollers are welcome to place maximum bets of up to £400 on a single number in Roulette. The Blackjack and Three Card Poker tables offer limits ranging from £5 to £1000 and £5 to £200, respectively, fitting both newcomers and those seeking higher stakes.

Slots and Electronic Roulette

Positioned above the main floor, various gaming machines await. This zone includes Super Gaminator, IGT Multi-Game machines, and single-game machines featuring popular titles like Pharaoh Fortune and Wolf Run. The area blends modern gaming technology and classic choices, offering something for every taste.

The Fort Knox progressive jackpot machines are a highlight for those aiming for substantial wins. Here, lucky players can win jackpots up to £20,000, adding an extra layer of fun to the gaming process.

Tournaments at Grosvenor Casino The Rialto London

While Grosvenor Casino The Rialto London does not host poker tournaments, it offers an amazing alternative for poker lovers. The casino focuses on providing a Texas Hold’em cash game process, fitting players who prefer the dynamics of live cash games over tournament play.

Texas Hold’em Cash Games:

• Schedule: Available from 7:30 pm every night.
• Tables: The casino offers two tables dedicated to Texas Hold’em, creating an intimate and focused gaming environment.
• Game Stakes: The most common games are structured with stakes of £1 – £1.
• Buy-Ins: Players can join the game with buy-ins starting at £40.

Due to the limited number of tables, guests are advised to arrive early to secure their spot. This setting is ideal for those who appreciate the immediacy and continuous play of cash games, as opposed to the structured format of tournaments.

Nearby Tournament Options

For guests interested in tournament-style poker, The Hippodrome Casino, located just a 2-minute walk away, offers an amazing alternative. The Hippodrome features regular poker competitions and provides 24/7 cash games in its dedicated poker room. This nearby venue perfectly complements the offerings at The Rialto, guaranteeing that all preferences in poker gaming are well-accommodated within a short walking distance.

Grosvenor Casino The Rialto London Dress Code

Grosvenor Casino The Rialto London maintains a smart casual dress code, guaranteeing guests a comfortable yet refined atmosphere. Adhering to this dress code increases the overall expectation and maintains the casino’s sophisticated ambience. Here are some guidelines to help you dress appropriately for your visit:

For Men

• Recommended: Collared shirts, smart trousers, dark jeans, and closed shoes are ideal. A blazer or a smart jumper can add a touch of elegance.
• To Avoid: Sports clothing, such as tracksuits, jerseys, or trainers, is unsuitable. Shorts, caps, and overly casual t-shirts (especially those with slogans or large prints) should also be avoided.

For Women

• Recommended: Dresses, skirts, smart trousers paired with a blouse or a stylish top are great choices. Smart casual shoes, such as flats or heels, complete the look.
• To Avoid: Sportswear, flip-flops, and overly revealing outfits do not align with the smart casual dress code. Casual tank tops and distressed jeans should also be avoided.

General Recommendations

• Overall Appearance: Your appearance should be neat and presentable. Clothing should be clean, not overly worn, and should fit well.
• Accessories: Keep accessories tasteful and in moderation. They should complement your outfit without being too flashy.

Remember, the dress code aims to create a comfortable yet stylish environment, aligning with the casino’s ambience. While the dress code is smart casual, it leans towards the smarter end of the spectrum, especially during evening hours.

By dressing according to these guidelines, you guarantee easy entry into the casino and a fun process within its elegant setting. If you’re ever in doubt about your outfit, erring on the side of slightly more formal is usually a safe bet.

Bar and Restaurant at Grosvenor Casino The Rialto London

Grosvenor Casino The Rialto London boasts an inviting bar and restaurant, offering guests various dining and drink options. The menu fits a range of tastes, from classic cocktails to hearty meals, guaranteeing a fulfilling process for every visitor.

Drinks Menu Highlights

The bar’s cocktail selection is particularly notable, with each drink priced at £10.00. Popular choices include:

• Espresso Martini: A creamy blend of coffee, vodka, vanilla syrup, and Kahlua.
• Pornstar Martini: A mix of vanilla vodka, passion fruit liqueur, puree, and pineapple juice, served with Prosecco.
• French Martini: A delicate combination of vodka, Chambord, and pineapple juice.
• Cherry Libre: A modern take on the classic featuring spiced rum, Amaretto, cherry syrup, lime, and Pepsi Max.
• Long Island Iced Tea: A classic mix of vodka, rum, gin, triple sec, tequila, citrus, and Pepsi Max.

Wine and Spirits

The wine selection includes options like Blass Chardonnay and Gabbiano Pinot Grigio, with prices ranging from £4.60 for a small glass to £40.00 for a premium bottle. The spirits menu is extensive, offering a variety of gins, whiskeys, and other liquors at varying price points.

Food Menu

The restaurant serves a range of dishes, with average prices as follows:

• Breakfast items: Around £2.25 – £4.25.
• Sandwiches: Generally priced at £6.95 – £9.50.
• Burgers: Around £8.50 – £8.95.
• Hot Pots: Priced at approximately £7.50 – £8.95.

Popular Menu Items

• Smoked Bacon Roll: A breakfast favourite, served in a brioche-style bun.
• Grilled Beef Burger: A classic beef patty in a brioche-style bun with traditional toppings.
• Buttermilk Chicken Burger: Featuring chargrilled chicken with jalapeno salsa verde.
• Halal Chicken Tikka Masala: A popular hot pot with rice and fresh coriander.

The bar and restaurant at Grosvenor Casino The Rialto London provide a welcoming atmosphere with various menus that fit various tastes and preferences. If you’re in the mood for a sophisticated cocktail, a quick snack, or a full meal, the options available will satisfy you.

Promotions, Offers & Events

Grosvenor Casino The Rialto London offers lively entertainment options. Guests can feel live music performances and stand-up comedy shows, creating an atmosphere perfect for a night out. The sports lounge is a haven for sports fans, broadcasting the latest from the Premier League, UFC, and NFL. The casino hosts Fifa tournaments on PS4 and Xbox One for gaming lovers, adding a modern twist to traditional casino entertainment.

Events

The casino regularly updates its calendar with events. These events range from special-themed nights to exclusive gatherings, guaranteeing there’s always something new to look forward to. Guests are encouraged to keep up-to-date with the latest happenings by visiting the casino’s official website or checking the events tab on their Facebook page.

Current Promotions

• Cocktail Offer: Try two-for-one on selected cocktails every Friday and Saturday between 8 pm – 10 pm. This is a fantastic opportunity to sample the bar’s exquisite cocktail creations.
• Dining Deal: Indulge in the casino’s signature burger, complete with bacon, cheese, fries, and a pint, available daily for just £8.95. This offer combines great food with great value.

Note on Promotions

All promotions at Grosvenor Casino The Rialto London are subject to change. Guests are advised to confirm the availability of specific offers by checking online before their visit. This guarantees an up-to-date understanding of what’s on offer during their time at the casino.

Membership Info & ID

Grosvenor Casinos offer a unique membership program designed to improve the gaming process in physical and online casinos. This program is adapted to provide its members convenience, security, and additional benefits.

Membership Benefits

• Fast Track Entry: Members can easily access 52 Grosvenor Casinos, bypassing waiting lines.
• Instant Access to Cash Funds: Members can immediately access their cash funds within the casino.
• Ease of Fund Transfer: A significant advantage is the ability to conveniently transfer funds between the casino and the online website.
• Gaming Limits Control: Members can control their gaming limits, promoting responsible gaming.

Online Wallet Upgrade

• By upgrading to include a Grosvenor Casino online wallet, members can play in person and online across any Grosvenor venue.
• This upgrade allows for the movement of funds between the casino and online accounts, adding an extra layer of security and convenience.
• Members with the online wallet are also eligible for exclusive promotions, increasing their gaming process wherever they play.

Welcome Offers

New members who upgrade their membership can look forward to attractive welcome offers, adding value to their initial process with Grosvenor Casinos.

ID Requirements

To register for membership, you must present a valid photo ID like a driver’s license or passport. Our membership structure is designed to fit various preferences for an exceptional gaming process.

The Grosvenor Casinos membership provides a streamlined, secure, and more interesting gaming process, with the added flexibility of effortlessly transitioning between physical and online websites.

Grosvenor Casino The Rialto London Reviews

Grosvenor Casino The Rialto London has received mixed feedback from its visitors, as reflected in customer reviews on TripAdvisor. The thoughts suggest some areas of concern, but it’s important to note specific aspects where the casino excels or needs improvement.

Positive Customer Interaction (Review 1 by Ella S):

“A massive thank you to Lynsey and Dave the man from cash desk, you guys honestly made our experience that much better, they are like a little duo act had us in stitches would go again just to see them xxx p.s Dave are you single????”

• Rating: 5 out of 5
• Date of Visit: November 2023
• Source: TripAdvisor

Ella S’s review reflects highly positive thoughts about Grosvenor Casino The Rialto London, primarily due to the exceptional service received from staff members Lynsey and Dave at the cash desk. She highlights their humorous interaction, which significantly improved her visit. The mention of staff members by name and the desire to return to see them underscores the impact of excellent customer service on the overall casino working process. This review is a testament to the importance of friendly and personable staff in creating a memorable and fun atmosphere for guests.

Discrimination Claim (Review 2 by Ibai S):

“Bouncers asked where we were from, we said Ireland, refused our entry, a manager then came to speak with us upon our request. To our surprise, he aided and exemplified their discriminatory and racist comments, using slurs that we would not wish to comment on which we assumed were outdated until this evening

Not what we would expect from a representative.

Horrific establishment all round and very racist comments from the bouncers that I would not like to include.

If you are visiting London and not a local, I would not recommend this establishment as they were very dismissive of anyone other than a local”

• Rating: 1 out of 5
• Date of Visit: October 2023
• Source: TripAdvisor

Ibai S’s review raises serious concerns about the casino’s customer service, particularly regarding allegations of discrimination. The reviewer recounts a process of being refused entry based on their nationality, coupled with inappropriate comments from the bouncers and a manager. This account points to severe issues with staff behaviour and the casino’s approach to inclusivity and equal treatment of guests, particularly those from international backgrounds. Such incidents are detrimental to the casino’s reputation and suggest a critical need for staff training in cultural sensitivity and customer service, along with a review of entry policies to guarantee fairness and non-discrimination.

Overall Positive Thoughts (Review 3 by Ash & Karen):

“I always have a wonderful time at the Rialto Casino.

All the staff are friendly, helpful and professional.

I especially wish to express my gratitude and commend the two members of staff at the reception and security, namely, Ms. Daniella Coleman, and Mr. Max Fall, who always greet me and all other members warmly, checked my ID and gave me clear directions.

They made me feel welcome and safe.

The managers and other staff were also courteous and attentive.

They ensured that the games were fair and fun, and that the facilities were clean and comfortable.

I appreciate their hard work and dedication to providing a great customer experience to all the members.

I would definitely recommend this casino to anyone looking for a fun and relaxing night out.

Thank you for making my visit memorable!

Ash & Karen”

• Rating: 5 out of 5
• Date of Visit: July 2023
• Source: TripAdvisor

Ash & Karen provide a contrasting and overwhelmingly positive review of their interactions with the casino. They praise staff members’ welcoming and professional demeanour, particularly Ms Daniella Coleman and Mr Max Fall at reception and security. Their review highlights friendly greetings, efficient ID checks, and clear directions as key factors in making them feel welcome and safe.

Additionally, they commend the overall management and staff for maintaining fair games, clean and comfortable facilities, and attentive service. This review underscores the casino’s strengths in creating an amazing and relaxing environment, emphasising the significance of good customer service and well-maintained facilities in increasing customer expectations.

We have analysed the feedback for Grosvenor Casino The Rialto London, and customers have mixed opinions about their visits. Although some guests commend the casino’s excellent customer service, several reports raise concerns about discriminatory practices. To guarantee that all visitors feel welcome and included, the casino should investigate these claims and take appropriate action. By maintaining the high standards of service praised in positive feedback and addressing the areas for improvement, the casino can improve its overall reputation and customer satisfaction. Based on the reviews, the casino’s rating is 3.6 out of 5.

Accommodation Near Grosvenor Casino The Rialto London

For visitors or tourists planning a stay near Grosvenor Casino The Rialto London, several options range from luxury to budget-friendly.

The Piccadilly London West End Hotel

• Location: Just a short walk from the casino, this hotel offers convenience and luxury.
• Features: Known for its elegant rooms and exceptional service, it provides a comfortable and upscale stay.
• Ideal: Guests looking for a luxurious stay conveniently near the entertainment and attractions of London’s West End will find this hotel ideal. It offers upscale amenities and is in a prime location for easy access to the area’s key highlights.

Z Hotel at Gloucester Place

• Location: Situated a bit further from the casino but still within easy reach.
• Features: This hotel blends modern amenities and budget-friendly pricing. The rooms are well-designed, offering comfort and efficiency.
• Ideal: Travelers who want a balance of affordability and quality within a reasonable distance from key London attractions.

Premier Inn London Leicester Square

• Location: Centrally located, this hotel is a great choice for easy access to the casino and surrounding entertainment.
• Features: Known for its reliable service and comfortable rooms, Premier Inn is a popular choice for those who want a simple, pleasant stay without excess frills.
• Ideal: Families and visitors looking for comfortable, cost-effective accommodation in the city’s heart.

The Resident Covent Garden

• Location: A short stroll to the casino, nestled in the cultural heart of Covent Garden.
• Features: This hotel offers a boutique atmosphere focusing on personal service and attention to detail.
• Ideal: Those who value a more intimate and personalised hotel stay will find this option appealing.

Each of these accommodations provides a different feeling, from luxury to budget-friendly options, guaranteeing visitors can find a place that suits their needs and increases their stay in London. Proximity to Grosvenor Casino The Rialto London and other central London attractions are a common advantage among these choices.

Local Attractions Near Grosvenor Casino The Rialto London

The area surrounding Grosvenor Casino The Rialto London is abundant in attractions, fitting a range of interests for visitors.

Piccadilly Circus

A famous public space in London’s West End, known for its neon signs and the iconic Shaftesbury Memorial Fountain.

• Recommendation: Perfect for a stroll, especially in the evening when the area comes alive with lights.

Leicester Square

Known for its entertainment places, including cinemas and theatres. It’s a hub for movie premieres and celebrity sightings.

• Recommendation: Ideal for movie lovers and those who prefer lively urban spaces. The square is also surrounded by various restaurants and bars.

The National Gallery

Located at Trafalgar Square, this art museum houses a vast collection of paintings dating from the mid-13th century to 1900.

• Recommendation: Art lovers should not miss the chance to view the works of renowned artists like Van Gogh, da Vinci, and Turner.

Covent Garden

A district known for its markets, street performers, boutique shops, and various dining options.

• Recommendation: Perfect for those who like shopping, food, and cultural performances. The area’s historic market buildings and cobbled piazzas add to its beauty.

Soho

A fashionable district famous for its trendy dining, nightlife, and various cultural scenes.

• Recommendation: Ideal for visitors looking to try London’s contemporary dining and entertainment scene.

The British Museum

One of the oldest museums, is home to an extensive collection of art and artefacts from various cultures and eras, showcasing a rich tapestry of global history and creativity.

• Recommendation: A must-visit for history buffs and those interested in exploring the rich tapestry of human history and culture.

These attractions highlight the offerings near Grosvenor Casino The Rialto London, from cultural landmarks and art galleries to urban squares and dining destinations. They provide visitors with a well-rounded process of London’s rich heritage and contemporary lifestyle.

Verdict on Grosvenor Casino The Rialto London

We recommend Grosvenor Casino The Rialto London for UK players. This casino offers a blend of historic beauty and modern gaming, making it a unique venue in the heart of London.

Reasons to Visit

• Unique Setting: Housed in a former Grade II listed cinema, the casino offers a distinctive process combining historical architecture with contemporary gaming.
• Gaming Options: With various games, including American Roulette, Blackjack, and 3 Card Poker, along with electronic slots and a dedicated Baccarat Lounge, the casino fits various preferences.
• Central Location: Situated in London’s West End, it’s easily accessible and close to other attractions, making it a convenient choice for an evening out.
• Professional Staff: Many reviews highlight the friendliness and professionalism of the staff, increasing the overall process.

Considerations

• Customer Service Concerns: Customer complaints regarding discrimination have occurred. These are serious concerns, and potential visitors should be aware.
• Limited Poker Tournaments: The casino doesn’t host poker tournaments, which might be a downside for some poker lovers.

The 3.5 out of 5 score reflects the casino’s excellent location, unique setting, and various gaming options. However, it also considers the customer service issues that need addressing.

This score suggests that while the casino offers many positives, there is room for improvement in certain areas, particularly guaranteeing a welcoming environment for all guests.

For someone planning to visit Grosvenor Casino The Rialto London, it’s a venue that offers a mix of gaming options in a unique and historic setting. However, potential visitors should be mindful of the mixed reviews, particularly concerning customer service. It’s a place that could provide a memorable night out but with the caveat of being aware of the issues raised by some guests.

Grosvenor Casino The Rialto London could be a good choice for those seeking a central location with various gaming options, provided the management continues to address and improve upon the areas of concern raised by players.

FAQ

Can I reserve a table for private gaming at Grosvenor Casino The Rialto London?

Grosvenor Casino The Rialto London offers the option to reserve tables for private gaming, subject to availability. Contacting the casino well in advance is recommended to guarantee an adapted process. This allows for discussing specific needs and confirming the availability of private tables, guaranteeing an exclusive and personalised gaming session.

Is Wi-Fi available in the casino?

Grosvenor Casino The Rialto London provides Wi-Fi access to its guests. You can connect to the internet easily during your visit. For information on network access and if there are any costs or usage limitations, it’s best to inquire at the casino’s reception upon arrival. This service increases the convenience for guests, allowing them to stay connected while spending time at the casino.

What should I do if a game crashes while I’m playing?

In case of a game crash, please let a staff member at the casino know. They are trained to address such issues and swiftly interact with the technical team to resolve them. For disruptions in online gaming, reach out to the casino’s customer support via their website. This immediate response guarantees minimal interruption to your gaming process and a quick return to your activity.