Genting Casino Online

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    4.4
    Users Rating
    1 review

    Genting Casino Welcome Bonus

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    Genting Casino Review

    Genting Casino is part of the Skill on Net family, a group with over 50 reliable and user-friendly casinos. The problem is, all of them are way too similar, so does this one follow the suit, or does it offer something different? In this Genting Casino review, we'll take a look at how it stacks up across the board – from game selection to the quality of customer support. Keep reading to find out if this place is truly special on its own and is worth your time.

    Best for
    Best for:
    • Slots players
    • Live casino fans
    • Bonus hunters

    About Brand and Company Behind

    Genting Casino has been around online since 2010. It’s run by Skill On Net Ltd who manage a long list of similar casino sites like PlayOJO and Slots Magic. Genting follows the same setup as those sister sites – exact games, same bonuses, just presented differently. Over the years, the site has been updated. The design is much cleaner now, and it’s easier to move around. They’ve added new features, and the game catalogue keeps growing.

    One of the strongest points is the game selection. Genting has a massive library, especially for slots. If that’s what you’re after, you’ll be more than satisfied here. It also includes a decent mix of table games and live options. This isn’t the place to expect something new or different, but if you’re looking for sheer game volume, it fits that role well.

    Genting isn’t blacklisted but its parent company got into some trouble in the past. In 2023 Genting Casino owner was landed a £305,150 fine by the UK Gambling Commission. They received such penalties mainly for failing to meet customer checks and anti-money laundering standards. Genting itself wasn’t mentioned, and it hasn’t been blacklisted, but it’s still part of the same group, so it’s worth knowing.

    Parent Company Name Skill on Net Ltd
    Website https://www.gentingcasino.com/
    Head Office Level 5, Quantum House, 75 Abate Rigord Street, Ta’Xbiex 1120 Malta
    Company size/Employees 51–200 employees

    About Genting Casino Company

    Genting doesn’t try to be different, and that’s not entirely a bad thing if you know what you want. We’ve used it, and while it won’t surprise you, the size of the game library alone makes it worth a look – especially if slots are your thing.

    Lecenses and Responsible Gambling Tools

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Licence Integrity
    50%
    4.0
    Responsible Gaming Features
    25%
    5.0
    Security Measures & Transparency of Display
    15%
    4.0
    Regulatory Failures
    10%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    Genting Casino has a valid UKGC license (number 39326), which allows the casino to operate remote casino, remote bingo, and remote gambling software. It’s still active despite the fine handed to its operator in 2023, and Genting itself hasn’t been blacklisted or publicly flagged. We’ve seen no signs of unfair play or account restrictions beyond standard checks.

    The first thing you’ll notice is that the casino asks if you want to apply a deposit limit right during the registration, you can always change your mind later on this. The safer gambling section itself is clearly signposted, you can’t miss it. Once you login, you can set cooling-off periods, reality checks, time-outs, and full self-exclusion. Genting also suggests GamStop’s block tools that can be used to restrict access to gambling websites.

    We really liked the SafeMate tool of theirs, a Skill on Net’s staple. This feature exists just to track your deposits, losses, and play time over weeks or months. It then compares your stats with others and shows changes in your habits with a personal risk score. Alerts pop up if anything shifts. You’ll also see what types of games you’ve spent the most on.

    Genting has a list of professional responsible gambling services alongside their contact info. As all licensed casinos, they need to be alert about underage gambling. Most accounts get checked upon registration or verification. If someone fails to prove their age or discloses they’re a minor, their account will be promptly restricted. Parents can use the blocking tools advised by the casino team itself to prevent this from happening.

    All private data at Genting’s website is properly encrypted, sadly Genting doesn’t offer two-factor login, which would’ve been a good addition.

    SSL encryption 128-bit
    Deposit Limits Yes
    Activity Limitations Yes
    Self Exclusion Yes
    Protection of Minors Yes
    Problem Gambling Organisations National Gambling Treatment Service, GambleAware, GamCare Forums and Chatrooms, National Gambling Helpline, Gambling Therapy, Gamblers Anonymous, National Council on Problem Gambling, GamCare, Payplan
    IT-Security WE1
    Firewall Yes
    Anti Money Laundering Identity and source of funds checks

    Security and Licensing at Genting Casino

    Genting Casino is a steady, reliable site, it gives you the tools to stay in control. We wish they added a 2FA for better account protection but this is a mere nitpick of ours.

    First Impression

    Genting Casino looks good, their red, black, and white colour scheme is easy enough on the eyes, which we liked. The landing page looks very outdated but once we logged in, the interface improved. The dashboard shifts slightly and brings in more structure, which helps the layout feel less empty. The site generally makes good use of its space; it even offers the option to change the game logo size, getting rid of those that dominate large portions of the screen.

    genting casino online

    Up top, you’ll find your account details, balance, and loyalty bar. The left-hand sidebar is hard to miss – it’s large, but honestly, we found it helpful as every key link is in one place: cashier, games, support, logout.

    But it’s not perfect, for one we had some issues with game browsing. If you want to reach the footer while browsing all the games, you’ll have to drag through the entire page, there’s no quick shortcuts. It’s the kind of detail that feels small until you’re using the site. That said, we had no issues with lag or loading delays aside from the ‘All Games’ section which is loaded. Pages responded quickly, and we moved between sections without an issue.

    I got through sign-up in under a minute. It was two steps – no need to add an email or address straight away. Later, I noticed my old address had been added automatically in the account section, likely through verification. Password setup was strict – uppercase, lowercase, number, and special characters all required.

    Jordan ConroyJordan Conroy Editor

    Despite the volume of content, Genting’s website managed to stay minimalistic, still, it would help if they tuned up certain aspects like performance for one.

    Deposit Methods Selection

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    30%
    2.0
    Quantity of Methods
    30%
    2.0
    Disclosure Transparency
    20%
    1.0
    Processing Speed Compliance
    20%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    Genting Casino has just five deposit options and we truly wish they added more. The minimum deposit sits at £10 across the board, and you can deposit in several currencies. No fees are also a plus.

    Method Min Deposit Dep. Time Fees
    Visa £10 Instant None
    Mastercard £10 Instant None
    Instant Bank Payments £10 Instant None
    Trustly £10 Instant None
    PayPal £10 Instant None

    Deposits at Genting Casino

    I found the deposit button in the top right straight away. The process was fast and simple, and each method clearly showed its minimum and fee. I deposited £10 using Visa – it took 20 seconds to hit my balance, both on PC and mobile. The whole thing took under 30 seconds.

    Jordan ConroyJordan Conroy Editor

    genting casino deposit process

    The actual deposit process Genting goes with no issues, but we would love to see a wider variety and more clarity.

    Available Bonus Deals and Promo Codes

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Generosity & Frequency
    35%
    3.0
    Variety & Quality
    25%
    4.0
    Recoup Chances
    20%
    3.0
    Transparency of T&Cs
    10%
    4.0
    Bonus Eligibility
    10%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    Genting has quite a lean bonus section. There’s no Genting Casino no deposit bonus, but players can choose from two sign up offer options – both aimed at casino users. The site also runs a few ongoing deals, though they don’t bring much in terms of long-term value. Most of the real weight falls on the welcome bonus, which is where we focused.

    Welcome Offer

    Genting gives new players a choice between a 100% deposit bonus up to £50 or 132 free spins on Big Bass Bonanza. Both require a minimum deposit of £10, but to get the Genting Casino free spins option you need to enter the coupon code BIG132.

    The matched bonus comes with 30x wagering, which felt reasonable based on what we usually see. You can use any payment method to claim it, and the bonus doesn’t get applied automatically – you’ll need to head over to the Rewards section and activate it manually. No Genting Casino bonus code is required.

    The free spins bonus looks more tempting on the surface, but it comes with 60x wagering on the spin winnings. That’s far higher than what we’d expect for this kind of offer. You also have to claim the free spins the same way, through the Rewards section – so if you forget, you’ll miss it entirely. Between the two, we’d recommend the matched bonus unless you’re dead set on playing Big Bass Bonanza.

    I tested the matched bonus by depositing £10. Claimed the offer from the Rewards tab with ease and received my bonus funds within 30 seconds. No problems here.

    Jordan ConroyJordan Conroy Editor

    Other Deals

    Genting doesn’t run a lot of regular deals, but there are a few small promos worth knowing about. Some may need a Genting Casino promo code, so be sure to vary. These are mostly recycled across brands from the same group and rarely bring high value – but they’re there:

    1. Prize Twister (Fridays): Deposit on Friday to get a spin with a random reward. You might get spins, bonus cash, or a small prize. The returns are usually low, but it adds a small perk to the end of the week.
    2. Seasonal Offers: Around holidays, Genting may run short events – raffles, leaderboard challenges, or themed deposit matches. These aren’t listed far in advance and tend to run for only a few days.
    3. Drops & Wins: Genting is part of the network promo by Pragmatic Play. These are always running and tied to selected slots with random prize drops.

    Genting’s matched deposit sign up offer is the better pick here, while the spins deal feels too strict. Existing promos don’t add much, but they’re fine for the occasional extra spin or prize.

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    Massive Library of Games

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range & Quantity of Casino Games
    30%
    5.0
    Reputation of Game Providers
    20%
    5.0
    Game Performance & Mobile Compatibility
    20%
    5.0
    Game Discoverability & User Interface
    15%
    5.0
    Game Description & Features
    15%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    Genting Casino hosts one of the biggest libraries we’ve come across, with more than 7,000 games from over 20 major providers. This range easily puts it among the most stacked UK casinos in terms of the game volume alone. There’s no shortage of choice, and it leans heavily into reel games, with enough table content and live dealer rooms to back it up. And of course, they have their own set of exclusive games.

    We had no issues running titles across devices. Games loaded fast and stayed stable throughout our tests. You can search by provider or game name, and once you open the search bar, extra filters appear – min and max bets, game tags, provider name, and even rating. There’s also a display that shows which filters are active, which helps when narrowing down the list.

    Every game comes with an info icon that brings up key stats: paylines, reels, provider name, max bet, and if the game includes bonus features or spins. RTP doesn’t show up here, which feels like an obvious miss, especially when most other details are covered. You can find the RTP, but only via the in-game menu. We like that Genting does allow demo mode for most titles, only after the sign up but it’s a minor restriction.

    We liked the Lite Play section, which is again something you often see on Skill on Net places. It highlights reel and table games with lower betting ranges, and it makes the site feel more welcoming to players who don’t want to go in at higher stakes. That said, we found it annoying how games always launch in full screen on PC, switching between titles feels clunky that way. Another small drawback is the profit/loss tracker – it didn’t show up consistently for us, which made it hard to monitor stats across sessions.

    Game Types Quantities Most Popular Game
    Slots 6,900 Big Bass Bonanza
    Table Games 50+ First Person Video Poker
    Live Casino 120+ Crazy Time
    Instant Win 60+ Aviator

    Game Types at Genting Casino

    Now let’s look deeper into each game type to see how it holds up in real use.

    Slot Games

    Genting offers over 6,900 slots from 20+ top developers. This is an incredible range of online slot games that puts many other casino sites to shame.

    Wolf Gold
    RTP 96.0%
    Max win x 5000.00
    The Dog House
    RTP 96.51%
    Max win x 375
    Big Bass Bonanza
    RTP 96.71%
    Max win x 2100
    Book of Dead
    RTP 96.21%
    Max win x 5000.00
    Reactoonz
    RTP 96.51%
    Max win x 4570
    Gonzo's Quest Megaways
    RTP 96%
    Max win x 20000
    Eye Of Horus Megaways
    RTP 95.49%
    Max win x 10000
    Fluffy Favourites
    RTP 95.3%
    Max win x 5000.00
    Moon Princess
    RTP 96%
    Max win x 5000
    Stars Awakening
    RTP 95.93%
    Max win x 50000

    Slot Games at Genting Casino

    I ran six different titles during testing, starting with Lil Sphinx, a trending game. I liked how each square spins rather than each reel and the bonus round is a lot of fun. Whisker Jones followed as it was recommended to me. The theme is fun and I like how the bonus symbols interact with the base game.

    Hounds of Hell is one of their exclusives, I really liked the pay anywhere system with the cascading wins, and the theme and animations were great too. Then came Candyways Bonanza 3 Megaways, a featured Megaways slot. The theme was great and I liked the Bonus Wheel feature where you could increase your bet for a chance at instant wins.

    Big Bass Double Down Deluxe is one of the many Drops & Wins titles. The chance of Drops & Wins was fun and the bet booster which increases your chance of FS is a great feature. Finally, Top Cat gave me the 7-figure jackpot tease. The theme was fun and the potential jackpot was fantastic to me.

    Jordan ConroyJordan Conroy Editor

    Table Games

    There are just over 50 table games at Genting. Decent variety of options, primarily focused on classic table games (roulette, blackjack, baccarat, video poker), but offers a selection of niche games which is a positive.

    Game Title Developer RTP Release Year
    Blackjack Twins Edict 99.56% 2020
    20p Roulette Inspired 97.30% 2015
    Baccarat GVG N/A 2015

    Table Games at Genting Casino

    I went with Roulette Genting Casino Manchester to start, one of their exclusives. Having the game take place in a real Genting casino adds to the immersion but the time it takes for the croupier to deal with IRL customers means you’re waiting a while between rounds. First Person Blackjack is a variation of my favourite table game. I like that it has one of the lowest betting limits, the design looks stunning and the gameplay is snappy.

    Jordan ConroyJordan Conroy Editor

    Live Dealer Games

    There are over 120 live casino games on the site, quite a great range of gaming options, with popular options like table games like blackjack and roulette as well as modern game shows. Games are from a variety of developers, all have a high standard of studio design and dealer management, and there are even Genting-exclusive games.

    Game Title Developer RTP Release Year
    Mega Fire Blaze Roulette Playtech 97.30% 2021
    Lightning Roulette Evolution 96.25% 2018
    Crazy Time Evolution 96.08% 2020

    Live Games at Genting Casino

    I tried Balloon Race Live and the actual live casino game is fun, but I don’t like that you have to qualify by playing a slot game first.

    Jordan ConroyJordan Conroy Editor

    Instant Win Games

    The site lists over 60 instant win games, which is a great selection of crash games, arcade games, scratch cards, and other instant win games. One of the best collections of these games I’ve seen.

    Game Title Developer RTP Release Year
    Aviator Spribe 97.00% 2019
    Crazy Monkey Banana Kingdom Neko Games 95.09% 2024
    Love Lines Eyecon 90.00% 2023

    Slot Games at Genting Casino

    I picked Ruby Rush from the featured scratcher list. I like the big potential prizes but it’s hard to see the numbers while you’re scratching, which is a big design flaw.

    Jordan ConroyJordan Conroy Editor

    Genting’s game catalogue is huge and easy to browse, but small details do create a few small headaches. Still, the layout, filtering, and fast loading are great and we don’t have major complaints here.

    Mobile Optimisation

    The Genting Casino app runs well on both Android and iOS. You’ll find the full game library available, and the structure closely follows the desktop version, everything from account tools to banking and bonus tracking works just fine. It loads fast and doesn’t freeze or glitch, which we appreciate. Even with a weaker mobile connection, the performance stayed consistent.

    Still, there’s a catch. The app has a solid reputation on Android with a 4.1 rating, but iOS users haven’t been as kind, dropping the score down to 1.8. Some reviews mention they found bonus conditions confusing and occasional customer service issues, complaints as such are pretty common. On the plus side, the app size is just under 3MB, so it won’t take up much space.

    I easily found the Genting Casino app on the Play Store, though double-check you don’t download the MyGenting version for land-based venues. It took under 10 seconds to install the app, and I could use my saved password to login right away. The interface is nicely laid out and everything feels well-placed. It didn’t take long to find my way around. Before the game loads, you’re presented with an information page telling you about its features and the option of a demo version, pretty neat. The game performance itself was great, everything loaded within a few seconds and I didn’t struggle with any lag while playing.

    Jordan ConroyJordan Conroy Editor

    • Download Android Casino App
      4.1 499 ratings
    • Download iPhone Casino App
      1.8 56 ratings

    Genting Casino Mobile Apps

    Genting app is fast, responsive, and easy to use – a proper companion to the desktop site. Still, iOS players might want to tread carefully, given the weaker reviews there.

    Withdrawal Options

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    25%
    3.0
    Quantity of Methods
    25%
    3.0
    Identity Verification Flow
    20%
    5.0
    Processing Speed Compliance
    20%
    4.0
    Disclosure Transparency
    10%
    1.0
    *The ratio of total casinos evaluated according to scores 1-5

    The withdrawal system at Genting feels a bit boxed in, with just five payment methods available, you don’t have much choice. The £20 minimum is also double the deposit limit, this makes it harder for anyone playing with small stakes to fully clear their balance.

    We also expected the cashier page to offer better visibility on these rules, but there’s no helpful table or guide beforehand. You won’t find withdrawal info in the FAQ either, so we had to login and check it all manually.

    Method Min Withdrawal Withdrawal Time Fees
    Visa £20 1–3 Business Days None
    Mastercard £20 1–3 Business Days None
    Instant Bank Payments £20 <24 Hours None
    Trustly £20 <24 Hours None
    PayPal £20 <24 Hours None

    Withdrawals at Genting Casino

    The withdrawal tab is in the left-hand menu, not under the main account section, which threw me off a bit. Once I found my way through, I went to cash out but spotted that my balance didn’t reach the £20 threshold, so the system wouldn’t let me cash out (I tried). I contacted support and asked if they could help release my full balance. They said they would escalate it which they did, happy about that, but it’s not ideal that I had to ask in the first place.

    Jordan ConroyJordan Conroy Editor

    How long do Genting Casino withdrawals take? Withdrawals usually reach your bank or wallet in a few hours once approved, which matched our results from past testers and statements from other Genting Casino reviews. For speed, we suggest Visa or PayPal – both tend to work well. If your withdrawal pending status remains unchanged, contact the support team.

    KYC

    The site tries to verify your account during the account creation process, but if it cannot verify your account you will be asked for additional documentation. If something’s not clear to you, there’s a designated verification section in the FAQ, which explains the process step by step.

    The site concluded my verification during the sign-up. I didn’t need to upload documents, but I did check the “My Account” area to see how it works. There’s a document upload section, and it also tells you what’s still missing from your profile. It’s well laid out.

    Jordan ConroyJordan Conroy Editor

    genting casino document upload

    Withdrawals are processed fast, but the lack of payment flexibility and the high minimum pull the score down. The whole process could use better transparency upfront.

    Support Team Evaluation

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Contact Methods Variety
    30%
    3.0
    Quality of Responses and Support Interaction
    25%
    4.0
    Response Time Across Contact Methods
    20%
    3.0
    Ease of Access to Contact Methods
    20%
    5.0
    Availability Across Devices and Browsers
    5%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    Genting Casino has three main customer support options: live chat, email, and an FAQ section. Live chat is available from 6 am to midnight, but only if you’ve logged into your account as guests don’t have access. You can connect to it in one click, and it starts with a chatbot.

    When I opened the live chat, the first thing I saw was the chatbot, Marcus. I typed in my question, and the bot quickly understood my main inquiry, pretty cool how well it picked up on this. Once Marcus realised it couldn’t handle the question further, it connected me to a support agent in about a minute. I asked if I could withdraw my full balance if it was below the minimum limit, how often withdrawals are processed, and how the Levels reward system works.

    The agent took around 3 to 5 minutes on average to respond to each question. I received generally helpful and clear answers from them, though a couple of times I had to follow up for more details. Overall, the customer service did well.

    Jordan ConroyJordan Conroy Editor

    genting casino live chat

    Support Method Availability Response Time
    Live Chat 6am – Midnight, 7 days a week 3–5 minutes (avg.)
    Email Support 24/7 Several hours
    Customer Service Number No Contact Phone Number Available N/A
    FAQ 24/7 N/A

    Support at Genting Casino

    As for email support, you can contact them 24/7 at [email protected]. The replies are not immediate, though, it can take several hours for a response, it’s just not the fastest option.

    You can reach the FAQ through the chat window, and it’s got five main sections, may not seem like much but each one has 8+ questions in. However, we noticed that there were some questions (particularly ones about deposits) that couldn’t be found by browsing the categories.

    Genting Casino’s support does well for most common issues, but the FAQ should be expanded to benefit users more. For fast responses, live chat is your best bet, but you’ll need to be logged in to access it.

    Review Summary

    We can confidently say that Genting Casino shines with its massive game library – one of the biggest we’ve seen. With over 7,000 titles from top developers, there’s something for everyone, especially slot fans. We were impressed with the well-designed filters, which made finding games a breeze. The games load quickly, and we never run into issues with lag, which is crucial when you’re looking to get into the action fast. However, we did notice that the withdrawal limits can be a bit high for some players, so it’s something to keep in mind.

    In terms of promotions, Genting Casino has a couple of welcome bonuses, but their ongoing deals are sparse. We were hoping for a little more to keep things interesting for existing players, though the games and game performance make up for that in many ways. The lack of 24/7 support is another area where the site could improve, but the live chat we did receive was generally helpful and responsive. If you’re after a huge selection of games and fast payouts, we think Genting Casino is definitely worth a try, but don’t expect a lot of bonuses to hop on. Give it a go and see if it fits your gaming style!

    • 7,000+ slots from top developers
    • Fast withdrawal payout times, within hours
    • Excellent game filters
    • Demo mode for registered users
    • Reasonable welcome bonus and fair wagering
    • Limited payment options
    • Lack of promotions for returning players
    Ranking Criterion
    Criterion Points
    Genting Casino Bonuses
    Discover 2 Genting Casino bonus codes available in May 2025

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    User reviews of Genting Casino

    User Rating Rated by 1 user
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    4.4

    November 25, 2024

    Amanda Rikky

    United Kingdom United Kingdom

    I appreciate the 100% bonus up to £50 available at Genting Casino. Found it on Gamblizard and I can say that the bonus makes it an attractive option for those looking to start playing

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