#Ad, 18+, GambleAware.org | First Deposit Only. Game: Spinning Wilds, Spin Value: £0.10, Max Free Spins: 100.... WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonuses do not prevent withdrawing deposit balance. Full Bonus T&C
Show more
We present an overview of DrueckGlueck UK, which was created specifically for British players. This casino is more than just a game; it's a high-stakes quest loaded with unique features. Analyse a collection of high-quality games from renowned providers like Microgaming and NetEnt, where film-like sensations run into jackpots and Vegas flashes. The bonuses are golden and come with an extra that allows for fun even without a promo code. DrueckGlueck offers a variety of pros and rewards. No matter if you're looking to win, be uplifted, or simply savour the game, this is the place to be. Let's investigate what makes this gaming haven truly special!
Launched in2009
LicenseUK Gambling Commission, Malta Gaming Authority (MGA)
Large Number of Games: With more than 4000 games, DrueckGlueck Casino has a huge selection to suit all gaming tastes.
High-Quality Mobile Game: The casino has an easy-to-use mobile app for both iOS and Android devices, so you can play games while you're on the go.
Different Payment Methods: There are many safe ways to pay, which makes deposits and transfers easy for people from the UK.
24/7 Customer Support: Round-the-clock assistance is accessible via live chat, email, and a great FAQ section, guaranteeing help is always at hand.
Commitment to Fairness: Regular audits for fairness guarantee a trustworthy and reliable gaming environment for all players.
Promotions and Bonuses: A generous offering of promotions, including a joining offer, Prize Twister and so on.
Cons
Withdrawal Fees: Certain methods of withdrawal are subject to fees, which may reduce the total winnings of players.
Bonus Cancellation Policy: The policy regarding bonus cancellation can lead to the forfeiture of the entire bonus balance, potentially frustrating players.
Slower Payments: Some players might find the payment processing times longer than expected, leading to a less-than-ideal withdrawal process.
Inconsistent Customer Support: While available 24/7, the live chat support has been reported as slow and sometimes unresponsive.
The DrueckGlueck Casino UK brand has carved a significant niche in the online gambling industry over the years. Established as a part of Skill on Net Ltd. in 2005, a company registered in Malta, it has been granted a gaming licence by the Gambling Commission of Great Britain, marking its legitimate standing in the industry. With more than 2,426 slot machines and many table games, it’s perfect for customers who like a mix of original and classic games.
Currently, DrueckGlueck Casino UK is seen as a safe and fun place to gamble online. Its success over the years shows how dedicated it is to giving players an excellent time, and its reputation in the business stays high.
When people visit DrueckGlueck’s homepage, they are greeted by a modern, colourful design in blue shades that strikes the perfect balance between style and functionality. The navigation is easy to use right away, and the well-structured layout makes it easy for users to move between site parts like Payment Methods, Responsible Gaming, Affiliates, Terms and Conditions, Privacy Policy, Bonus Policy below the page and Games, Jackpot, Promotions, VIP Club, About Us, Help if you click the three dashes on the right side of the page. The colours and graphics are not only nice to look at, but they also quietly draw attention to important parts of the site, like the different types of games and tempting special offers.
The DrueckGlueck user interaction is made with the end user in mind. It has a responsive design that works well on all devices. Games are neatly organised with multiple filters, simplifying the process of locating preferred game types or searching for specific titles.
The website loads quickly, with quick page and game start times that improve the playing time by cutting down on wait times. This efficiency can be seen in the well-organised game library, which has over 4,000 titles of different types that are all easily put into the right category, showing that DrueckGlueck knows what players like.
Ease of Navigation
Highly Intuitive
Mobile Games Availability
Fully Responsive
Game Filters
Long List and User-Friendly
Search Function
Quick and Accurate
Loading Speed
Fast
UX and UI Rating
Exceptionally Well-Designed
A score of 4.5 out of 5 is appropriate for DrueckGlueck, which is both fun and useful. The casino’s easy-to-use interface, huge collection of games, and fast speed make it a great place to play that will likely meet your needs. People who use DrueckGlueck’s website should have a pleasant visit, which shows that the brand cares about user satisfaction and making the site easy to use.
Licensing, Security, and Player Protection Practices
The DrueckGlueck brand has earned its reputation as a trusted online gambling website, and its seriousness in licensing, security, and player protection is a testament to that fact.
Licensing
Aspect
Details
Licence Number
39326
Issuing Authority
United Kingdom Gambling Commission (UKGC)
Registered Company
Skill on Net Ltd.
Registration Number
C50024
Address
Anapafseos1,
Limassol, 3096, Cyprus
Compliance with Local Laws
Yes
The UKGC gives the DrueckGlueck name a strict gaming licence that it must follow. Following local laws makes sure that their business is fair and honest.
Security
Aspect
Details
Encryption Protocols
TLS 1.2, ECDHE_RSA with X25519, AES_128_GCM
Data Protection
European Union Standards
Confidentiality Measures
Identity verification and secure transaction processes
Modern security procedures are used by DrueckGlueck to keep players’ personal and financial information safe. Their site uses encryption to protect your information, and they follow the rules set by the European Union.
Player Protection
Aspect
Details
Data Rights
Comprehensive rights, including access, rectification, etc.
Fraud and Anti-Money Laundering
Stringent checks, including ID verification
Responsible Gaming Measures
Consultation with the national self-suspension register
With an excellent score of 4.7 out of 5, DrueckGlueck is the clear winner in licencing, safety, and player protection. This high ranking shows that they do a great job of providing a safe and fun website. There are only a few small things that could be done better, like adding more tools for responsible gaming and being more open about how they process some data. Overall, the well-deserved rate shows that DrueckGlueck is one of the best places to play games online.
Overview of DrueckGlueck Casino’s Terms and Conditions
Players need to familiarise themselves with the important rules and guidelines for using DrueckGlueck Casino before they can start having fun there. As long as everyone follows these rules, the games will be fair for everyone. Here’s a brief rundown of the most important terms you need to be aware of:
Age Restrictions: You must be at least 18 years old or the minimum legal age in your jurisdiction, provided it’s not less than 18, to use the services on the site. Remember, underage gambling is illegal and strictly prohibited.
Privacy Policy: Your personal information is processed according to the casino’s privacy policy, which is a part of these terms. This policy details how your information is collected and used, including potential sharing with regulatory bodies and law enforcement to comply with legal duties.
Information Sharing: DrueckGlueck reserves the right to share your personal data and gaming history with regulators and other authorities to investigate fraud, money laundering and to fulfil regulatory obligations.
Real Money and Practice Modes: Players have the option to play in either ‘Real Money’ mode, where actual cash can be wagered and won, or ‘Practice’ mode. In ‘Real Money’ mode, you must have or deposit funds into your account.
Payments: All payments to and from your account must be in the currencies listed in the cashier and do not bear interest. You must be the named account holder of the payment source. The casino sets minimum and maximum deposit limits and is not responsible for insuring funds.
Account Verification: You might be asked to provide proof of identity, age, and address to verify your account. This is a standard procedure aimed at preventing fraud and underage gambling.
Gameplay Fairness: DrueckGlueck is committed to fair play. All games are checked over and over again, and Random Number Generators (RNGs) make sure that the results are fair and random.
Account Inactivity: Accounts that are inactive for a certain period might be deemed dormant and could be subject to specific rules or fees.
Amendments to Terms: DrueckGlueck reserves the right to amend the terms and conditions, and it’s the player’s responsibility to stay updated on any changes.
This list doesn’t cover all of the terms and conditions, but it does cover the most essential ones for players. Users must read and fully figure out the full T&Cs on the DrueckGlueck website to make sure they know all the rules and requirements for playing at the casino.
Registering and Confirming Your Account
Getting started with DrueckGlueck Casino UK is a simple process. Follow these step-by-step instructions to create your account:
Initiating Registration
Begin the process by visiting the DrueckGlueck Casino UK website. Once there, locate and click on the prominent yellow “Join Now” button situated at the top of the homepage.
Providing Personal Information
Enter your first name, last name, date of birth, and other requested personal details. Make sure all details are accurate to avoid any issues with account verification.
Address Details
Fill in your address information, including house number or name. This information is crucial for account security and verification.
Setting Up Login Credentials
Select a unique username for your account. Following this, create a secure password, ensuring it has a minimum of 6 characters for adequate security.
Account Preferences
You have the option to set limits on your account, which is a feature designed to promote responsible gaming. These limits can pertain to deposit amounts, wagering, or time spent on the platform.
Legal Confirmations
Confirm your legal age by acknowledging that you are over 18 years of age. Additionally, agree to the casino’s Terms and Conditions, as well as the Privacy Policy.
Finalising Registration
Optionally opt-in to receive free bonuses, exclusive offers, and promotional codes via various communication channels. Complete the registration process to finalise the creation of your account. Once completed, you are all set to log in and start playing.
DrueckGlueck Casino Bonuses Overview
DrueckGlueck Casino UK has a tempting bonus package for players that makes the games even more interesting. You can find out everything here:
Welcome Bonus
For new players, the DrueckGlueck Welcome Bonus is an opportunity to improve their game. When you make your first payment, you can get up to 100 free spins on the fun game Spinning Wilds. Since each spin is worth £0.10, the game could get off to a good start. Make your first payment and choose the welcome offer to get this first deposit bonus. The free spins come with a betting requirement of 60 times the winnings. This must be met within 30 days.
By the way, remember that the most you can bet is 10% of your free spin wins or £5, whichever is less. This is to make sure that you play responsibly. Furthermore, you should use these spins before you spend any of the money you paid. The sign up offer is only available at this casino and can only be claimed once every 72 hours at any casino owned by the same company. It’s important to note that you can still withdraw your deposit balance while the bonus is still valid.
Hot or Cold
Hot or Cold on DrueckGlueck gives you a new way to choose your next game. Everyone knows that gaming outcomes are completely random and that past performance doesn’t mean anything about future performance. However, Hot or Cold adds a fun twist by letting you choose your game based on how well it has done recently. This one-of-a-kind feature is updated in real time and tells you how games have been paying out and how many rounds have been played recently so you can pick the way you like to play.
The Hot or Cold feature categorises games into two distinct groups. Games that have been paying out the most are marked with a burning flame, indicating their ‘hot’ status. The hotter the game, the more intense the flame, with the absolute hottest games of the moment labelled as ‘ON FIRE!’ On the other hand, games with the lowest recent payouts are marked with a snowflake. The colder the game, the frostier the flake, with the coldest games designated as ‘FREEZING!’
Prize Twister
You can only play Prize Twister at DrueckGlueck. It’s a unique game that gives you the chance to win a lot of gifts. People who play this one-of-a-kind game have the chance to win free spins, scratch cards, and even huge cash prizes. In Prize Twister, the fun is in how unpredictable it is; you never know when you’ll be asked to spin.
Because there are so many things to win, each spin could bring you closer to getting cash, more free spins, or other cool prizes. The way the game is set up means that as you move to the third reel, you get closer to the MINI, SUPER, and, most importantly, MEGA TWISTER Contest prizes.
Daily Picks
At DrueckGlueck, understanding the dilemma of deciding what to play next has led to the creation of Daily Picks, a feature designed to spice up your gaming routine with fresh, hand-picked offers every single day of the week.
Every day, when you check your Daily Picks, you’ll discover various offers waiting just for you. These offers are promoted to suit different playing styles and preferences. The beauty of Daily Picks lies in its variety; with new offers available each day, you’re guaranteed to find something fresh to raise your game.
DruckGlueck Casino No Deposit Bonus
At the time of this DrueckGlueck review, it became apparent that the casino does not currently feature a no deposit bonus. This type of bonus, often sought after for its ability to kickstart gameplay without any initial financial commitment, seems absent from DrueckGlueck’s current promotional strategy, which focuses more on deposit-required offers and the distinctive Prize Twister feature.
There’s no doubt that DrueckGlueck Casino UK has a wide range of interesting promotions that make playing even better. The Welcome Bonus, which gives new players up to 100 free spins, is a great way to start. The Prize Twister, on the other hand, keeps things intriguing with its random prizes. The Daily Picks feature makes sure that every day is a new chance, and the Hot or Cold feature gives you a way to choose your next game based on how it has done recently. The lack of a free bet bonus, on the other hand, makes it less appealing overall. Even so, the casino’s bonus offers are just as good as those from well-known brands, with something intriguing and fresh around every corner, even without a bonus code. I would give DrueckGlueck Casino UK a good 4 out of 5 stars if. With its wide range of bonuses and features, the casino is a fun and satisfying place to play.
DruckGlueck Casino VIP Club
The VIP Club at DrueckGlueck Casino is a great way for players to get extra benefits while they play. The way this programme is set up makes the players feel valued and loved by giving them special benefits and rewards. There are six different levels, and each one has its benefits.
Level
Points
Rewards
Bronze
0-401
Basic VIP Perks
Silver
401-1000
Improved Benefits and Rewards
Gold
1001-2000
Extra Bonuses and Exclusive Offers
Platinum
2001-20000
Premium Level Perks
Diamond
Invitation only
High Roller Bonuses
Red Diamond
Invitation only
Ultimate High Roller Perks
Personal Account Manager: If you join the VIP Club, you’ll have your own account manager who will help you along the way. Their main goal is to improve your game by giving you offers that are personalised and made just for you.
Exclusive & Personalised Rewards: Being a VIP at DrueckGlueck always comes with lots of great perks, like daily deals that are just for you, private events, challenges, and more.
Faster and Higher Withdrawals: You can use the Fast Track Withdrawal method to get your winnings faster if you are a VIP. Your personal account manager is in charge of this benefit, which covers a number of payment ways.
Luxury Gifts: Life as a DrueckGlueck VIP offers plenty of opportunities to win luxury gifts such as trips to dream destinations, high-quality electronics, mega spins and cash rewards. You could also be given VIP tickets to major concerts or sports events.
Exclusive VIP Tournaments: VIPs are the only ones who can join these premium events, which offer great prizes and the chance to stand out.
Increased Betting Limits: This is for the high rollers, allowing you to raise your betting limits on a selection of table games.
Access to VIP Club: Becoming a member of DrueckGlueck’s VIP Club is invitation-only, adding an element of exclusivity. The status of all members is evaluated monthly to maintain the club’s premium standards.
The VIP Club at DrueckGlueck is really great. Every part of the programme is meant to make the players feel special, from the personalised help to the high-end gifts and custom awards. Because it makes people feel like they are part of something special and valuable, this reward programme makes this online casino stand out from others. This is why I give DrueckGlueck’s VIP Club 4.5 out of 5 stars.
DruckGlueck Casino Customer Service
DrueckGlueck is dedicated to giving all of its users the best customer service possible. It gives you a number of ways to get in touch, so your questions and worries will be answered quickly and professionally.
If you have any concerns or queries, you can reach out to the customer care team via email at [email protected]. Their dedicated team of professionals is committed to providing a prompt and efficient response.
For those who require immediate assistance, the Live Chat feature is a handy tool. The friendly and knowledgeable customer service representatives are available from 06:00 to 00:00 GMT. This feature requires a logged-in status to be used. Actually, when I talked to them, no one answered right away during those times, and I had to wait for a few days.
DrueckGlueck also features a comprehensive FAQ section. This resource is useful for finding quick answers to common questions about the casino, games, account management, and more.
Customer service at DrueckGlueck stands out for how well it works. Clients can easily get the information they need using email, live chat, or the FAQ page. Even though live chat isn’t open all the time, the responses and high level of service more than makeup for it, though the speed at which you get responses could be faster. Because of this, I give DrueckGlueck’s customer service a good 4 out of 5 stars for its dedication to making sure that all members have a pleasant gaming session.
DrueckGlueck Deposit Methods
There are a lot of different ways to put money at DrueckGlueck Casino, so players can find one that works best for them. This makes sure that adding money to your account is quick, easy, and safe so you can start playing right away.
Payment Method
Minimum Amount
Charges
Processing Time
Debit Cards (e.g., Visa, Mastercard, Maestro)
£10
No Charge
Instant
Sofort
£10
No Charge
Instant
Trustly
£10
No Charge
Instant
Neteller
£10
No Charge
Instant
Paysafecard
£10
No Charge
Instant
Payz
£10
No Charge
Instant
Skrill
£10
No Charge
Instant
EPS
£10
No Charge
Instant
Multibanco
£10
No Charge
Instant
Instant Payments
£10
No Charge
Instant
Epro
£10
No Charge
Instant
Fast Bank Transfer
£10
Charges may apply
1-3 Business Days
MuchBetter
£10
No Charge
Instant
It’s important to note that DrueckGlueck Casino strictly prohibits the use of a payment method that does not belong to the account holder. Any breach of this policy will lead to immediate voiding of winnings and a return of the deposit following identity and authorisation verification.
Please be aware that a charge-back initiated by the player without a valid reason is not permissible. Any attempt to do so may result in immediate account closure, legal proceedings, and reporting to relevant authorities. DrueckGlueck Casino reserves the right to recuperate any amounts due from your Real Money Account balance.
The instant deposit processing for most methods is a major advantage. However, the rigorous identity verification and policy enforcement, while necessary for security, may appear stringent to some players. Given these points, I rate DrueckGlueck’s deposit methods 4.5 out of 5 for convenience, speed, and security.
DrueckGlueck Withdrawal Methods
Different withdrawal options at DrueckGlueck Casino meet the needs of different players to easily and safely get their gains.
Withdrawal Method
Minimum Withdrawal
Commission
Withdrawal Speed
Mastercard
£20
No charge
3-7 working days
Visa
£20
No charge
3-7 working days
Wire Transfer
£20
£10 (free for £500 and above)
3-7 working days
Skrill
£20
No charge
0-1 working days
NETELLER
£20
No charge
0-1 working days
Trustly
£20
No charge
0-1 working days
PayPal
£20
No charge
0-1 working days
Maestro
£20
No charge
3-7 working days
Withdrawals are available to players with at least one successful deposit. There is an individual limit per transaction, but players can request higher limits from customer support. Larger wins may require additional verification, causing a slight delay.
It may also take longer to handle the request if there is a big win (£5000 or more) or a jackpot win. This is because the company needs to confirm the win with a third party if necessary and do all the other checks that need to be done.
DrueckGlueck offers a variety of withdrawal methods with a secure process. However, the per-transaction limit could be an inconvenience for players withdrawing large sums. Thus, DrueckGlueck’s withdrawal procedures receive a 4 out of 5.
DrueckGlueck Casino Mobile Play
DrueckGlueck’s games are always easy to get to on your phone, so you can play them while you’re waiting in the queue at the grocery store or just relaxing at home. With apps for both iOS and Android, the mobile casino makes sure that players can play their favourite games from anywhere.
Operating System
Access Method
Supported Versions
iOS (iPhone and iPad)
App Store Application
iOS 11.0 and newer
Android
Browser Application
Android 5.0 and newer
You can now get DrueckGlueck’s playing time as an app in the App Store. This app lets you play a lot of different games on your iPhone or iPad.
DrueckGlueck’s wide selection of games can be accessed through the browser app for Android users, making it easy and flexible to start playing casino games. You can also add DrueckGlueck right to the home screen of your phone or tablet, so you’re always just a tap away from the fun.
The casino makes the handheld device usable and memorable without lowering the level of the games. However, the absence of a dedicated app for Android users is a minor drawback. Therefore, DrueckGlueck’s mobile usability scores 4.2 out of 5 for its convenience, accessibility, and versatility.
DrueckGlueck’s Gaming Portfolio
With about 4,870 games, DrueckGlueck lets every player find a game they savour. With more than 2,400 slots and more than 102 live games, it’s easy to find your favourite games from the best providers like Big Time Gaming, Eyecon, Evolution Gaming, Elk Studios, Games Global, Hacksaw, etc., thanks to the search and group tools.
Game Type
Number of Games
Most Popular Game
Slots
2,400+
Big Bass Splash
Live Casino
102
Live European Roulette
Slot Games
With an awe-inspiring collection of 3500+ games, DrueckGlueck’s slot catalogue is an opulent feast for players. The selection is a spectacular medley, combining the retro, fruity classics with the heart-stopping joyfulness of multi-layered video slots.
Top Slots
RTP
Provider
Big Bass Splash
96.71%
Pragmatic Play
Book of Dead
96.21%
Play’n GO
Legacy of Dead
96.58%
Play’n GO
Sweet Bonanza
96.48%
Pragmatic Play
Wanted Wildz Extreme
96.21%
Red Tiger
Moon Princess 100
96.20%
Play’n GO
Xmas Drop
96.22%
Hacksaw
Fishin Frenzy Big Catch Megaways
95.50%
BluePrint
Silver Bullet Bandit: Cash Collect
95.44%
Playtech
Fishin’ Frenzy Big Catch
96.16%
BluePrint
Jackpot Games
If you’re looking for a chance to gain huge amounts of money, DrueckGlueck has a great selection of jackpot games, including both old and new ones. The jackpot collection at the casino is especially remarkable because it has well-known progressive prize slots.
Game
Provider
RTP
Smash Nudge Skillstar
Lightning Box
96%
Eye of Horus The Golden Tablet Megaways
Blue Print
95.01%
The Dog House Multihold
Pragmatic
96.06%
Goat Getter
Push Gaming
96.40%
First-Person Lightning Lotto
Evolution Live
96.08%
Merlin’s Millions Super Bet
NYX
95.63%
Luck O’The Irish Gold Spins Fortune Play
Blue Print
95.00%
Rise of Olympus 100
Play’n Go
96.20%
Fluffy Favourites Luckytap
Eyecon Gaming
95%
Blobsters Clusterbuster
Red Tiger
95.7%
Live Casino
With DrueckGlueck’s live casino, you can feel the heart-pounding rush of real casinos without leaving your home. With 102 live games to choose from, it creates a lively environment that perfectly replicates the mysterious feel of a real casino.
Game
Provider
RTP
Lucky Ball Roulette Live
Playtech
95.29%
Crazy Time
Evolution Live
96.08%
The Greatest Cards Show Live
Playtech
96.67%
Crazy Coin Flip
Evolution Live
96.05%
Adventures Beyond Wonderland Live
Playtech
96.82%
Mega Wheel
Pragmatic
96.51%
Monopoly Big Baller
Evolution Live
96.10%
Snakes & Ladders Live
Pragmatic
96.30%
MONOPOLY Live
Evolution Live
96.23%
Card Games
With 15 different card games to choose from, including many that are only available on DrueckGlueck, players are sure to have a fun and unique time playing. This collection of games includes both old favourites and fresh takes on old genres, so there’s something for everyone.
Game
Provider
RTP
American Twenty-One Blackjack
GVG
99.57%
Crazy Coin Flip
Evolution Live
96.05%
Monopoly Big Baller
Evolution Live
96.10%
Prosperity Tree Baccarat
Evolution Live
98.89%
American Blackjack Turbo
GVG
99.57%
American Twenty-One Blackjack VIP
GVG
99.57%
American Twenty-One Blackjack High Roller
GVG
99.42%
European Twenty-One Blackjack VIP
GVG
99.39%
European Twenty-One Blackjack High Roller
GVG
99.39%
European Twenty-One Blackjack
GVG
99.39%
First-Person Prosperity Tree Baccarat
Evolution Live
98.89%
American Blackjack Turbo
GVG
99.63%
European Blackjack Turbo
GVG
97.2%
American Twenty-One Blackjack
GVG
99.57%
European Twenty-One Blackjack
GVG
96%
There are a lot of different games to choose from at DrueckGlueck. They have a great live casino, a slot library, card games, and jackpot games. But it would be nice to have a little more variety in the card games or to add bingo. So, DrueckGlueck’s collection of games gets a score of 4 out of 5.
DrueckGlueck KYC/Account Verification
Like any other reputable online casino, DrueckGlueck Casino follows tight KYC (Know Your Customer) rules in order to have safe and legal operations. This important step is meant to stop fraud, keep the gaming setting honest, and stop underage people from gambling.
Upon account registration, DrueckGlueck may automatically cross-reference the information you’ve provided against external and governmental databases for Anti-Money Laundering (AML) and identity verification purposes. This includes checks to determine if you’ve self-excluded from gambling websites or requested not to receive marketing materials.
Required Documents for Verification:
Proof of Identity: A valid passport, ID card, or driving licence.
Proof of Address: Recent utility bills, bank statements, or official government correspondence. The document must be no older than six months and show the address you’ve registered with DrueckGlueck.
Source of Funds: Documents indicating the origin of your funds, such as bank statements, payslips, or proof of winnings from other casinos.
Steps to Verify Your Account:
Initial Check: Upon account creation, DrueckGlueck attempts an automatic verification.
Manual Submission: If automatic verification fails, you’ll be prompted to submit the required documents manually. This could be through a secure upload feature on the casino’s website or via a specific email address provided for verification purposes.
Review: Once submitted, your documents will undergo a review process. DrueckGlueck aims to complete this verification swiftly, often within 24-48 hours.
Confirmation: You’ll receive an email once your documents are verified. In case of any issues or additional requirements, DrueckGlueck will communicate this to you with clear instructions on how to proceed.
From what I’ve seen, DrueckGlueck’s KYC process is thorough but streamlined, which strikes a good mix between user convenience and compliance. They want the hiring process to go quickly, which is shown by the automatic cross-referencing at the beginning. To avoid any delays, it’s important to have your documents ready and know they are valid and easy to read.
One thing that makes DrueckGlueck stand out is its dedication to both following the rules and being a good citizen. They take a proactive approach to responsible gambling by looking to see if users have self-excluded, which means they have chosen not to receive gambling marketing.
So, while the KYC process may initially seem daunting, it’s a necessary step towards a secure and responsible gaming environment. DrueckGlueck handles this process professionally, ensuring both compliance with legal standards and respect for user privacy. My personal interaction with their KYC procedure has been positive, reflecting the casino’s commitment to providing a secure site for its users.
The Buzz: What the Players Are Saying About DrueckGlueck
AskGamblers
DrueckGlueck Casino’s reception on AskGamblers, as indicated by a user rating of 6.6 out of 10 based on 18 reviews, offers a nuanced perspective on player experiences.
Users, for example, Blackjax from India, often praise the casino’s large game library, which has more than 3200 games from more than 50 providers. This variety provides a wide range of amusement, meeting the needs of a wide range of players. It’s easy to sign up, and there are many currency and payment choices. This makes it easier for users, which is good for the casino’s accessibility and international appeal. A 100% first payment bonus and daily picks are two of the attractive bonuses and promotions that people like. A user from the UK named propane007 said that his first withdrawal was processed within 24 hours of receiving the documents, which is encouraging at this age.
On the other hand, a number of areas of worry have a big effect on player satisfaction. Customer service is something that users like psy89 from Germany and Gluecksritter from Hessen keep complaining about. They say that the service is slow and sometimes doesn’t respond at all. Along with the high betting offer requirements and fees, Blackjax from India is also unhappy with popular payment methods like Neteller and Skrill. Players are frustrated and don’t trust the company because of these financial rules and the stated delays in withdrawals. Mackeisha201 from the UK is worried because she won £500 and asked to be withdrawn. She has been waiting five days for the process to begin but hasn’t heard back. She has written and not heard back, and she has talked to support online and been told that it’s being looked into. For a site that says it pays out quickly, it doesn’t seem that way.
Trustpilot
DrueckGlueck Casino’s reception on Trustpilot, with an overall rating of 3.2 out of 5 from 4,333 reviews, shows a large variety of player feedback.
A considerable 55% of reviewers give the casino a 5-star rating, praising various aspects such as the site’s user-friendly design, wide selection of games, and fair bonus conditions. Many of the positive reviews talk about how relaxing and fun the website is, which suggests that a lot of players are happy with their time on it. Some players, like German player Dany Kehr, talk about good loyalty prizes and how much they relish playing certain games. By the way, Peter Goldman from Great Britain said that Vanessa and Gina from A-Lister Crew answered his questions, made him a nice personalised deal, and helped him withdraw his money in less than 12 hours. Daniel Sun from Germany also has good things to say about support: “This is the best support you can imagine. And with just 0.60, made more than 3000. I only think good things about this page. You take care of the clients here. Very nice and helpful help.”
However, the 1-star reviews, constituting 18% of the total, raise significant concerns. A common theme among these is the accusation of fraudulent activity, with players feeling that the chances of winning are almost non-existent and labelling the site as a scam. For example, Tania Domingues from Jersey said, “This skill on net websites is the biggest fraud ever.” Several users express frustration with customer support, citing poor communication and unresponsiveness, particularly in matters related to account closure and withdrawal processes. Complaints about unmet withdrawal timelines and problems with the verification process happen all the time. Some reviews, for instance, by Stephen Tague from Great Britain, also speculate about the authenticity of some positive reviews, questioning the integrity of the feedback.
Many of the bad comments are actively responded to by DrueckGlueck’s team, who offer apologies and help. This shows that they are willing to interact with and address customer concerns. They often tell users to get in touch with them through different channels of contact to get problems fixed, indicating that they are trying to help and support users.
Casino Guru
DrueckGlueck Casino’s reception of Casino Guru, based on feedback from 35 users, offers a nuanced perspective of the player game.
Users like Anonymized458 and Zombiepony from Germany admire the casino because it has so many games and slots to choose from. Players often say nice things about how quickly they get their winnings and how easy it is to verify their identity. This shows that the casino really cares about making sure all financial activities go swimmingly. Several reviews by darkwin from the UK and Tullios from Germany also say that the customer service is helpful and friendly.
However, this positive reception is not without its caveats. A large group of users, including Aexetan from Canada, are unhappy with the small number of bonuses available, believing that DrueckGlueck is not as good as the others in this area. Customer service, while praised by some, is criticised by others for being unavailable or unresponsive, particularly concerning live chat support. Problems with withdrawals and bonus rules come up a lot in bad reviews. Players are upset that they can’t get to their money or figure out how to get around the bonus rules. Mojo Jojo states: “Withdrawal via eWallet could take up to 48 hours, including 24 pending time.” Some users also doubt the casino’s honesty and fairness, calling it a scam because prizes and deposits aren’t being sent out as promised. Jali says: “I paid with my VISA card five days ago, but the money is still not in my account today. When you chat, you have to wait a long time for replies that make you feel better.”
A certain group of players thinks that the casino’s service, especially customer service, isn’t up to par, even though the outside looks good and is highly advertised. This difference between ads and user interaction points to a problem with the way services are provided that needs to be fixed.
To sum up, DrueckGlueck Casino has a lot of potential thanks to its broad selection of games, quick payment handling, and sometimes helpful customer service, but it also has to deal with big problems. Some of these are limited bonus offers, uneven customer service, and worries about how fair and clear things are. The moderate satisfaction score comes from a mix of positive and negative feedback.
Final Say
As we come to the end of the review of DrueckGlueck Casino, it’s clear that this site is a big deal in the global arena of online gambling. There are over 4000 games to choose from, a live casino with over 100 different games, and an easy-to-use design that works perfectly on mobile devices. The site also has a lot of different ways to pay, which means that people from all over the globe can use their services without any issues. At the same time, DrueckGlueck’s high withdrawal limits and quick processing times show that it is dedicated to providing a great game.
Nevertheless, some players are worried about how quick the customer service is and how few bonuses are available. For others, the rules about withdrawals and bonuses have been so frustrating that they ruin the whole attitude to this casino. I noticed how slow and sometimes unresponsive the live chat help was. This tells me that a lot of information on the official website contradicts what is actually there.
Overall, DrueckGlueck Casino is a great choice for both skilled and new players who want a safe, flexible, and fun place to play online. My final rating is 4.3 out of 5.
Countries AvailableAustria, Denmark, Finland, Germany, Norway, Sweden, United Kingdom
Affiliate Program
EGO Affiliates
FAQ
If I choose a Hot game instead of a Cold game, will my chances of winning go up or down?
No. The game’s next spin or spins won’t be affected by Hot and Cold. The next spin has an equal chance of winning or losing, no matter what happens on the last spin. Watching games in a real casino and deciding if to play based on what you see is what Hot and Cold is all about.
When I try to pay with my card, I get an error message. Why is that?
The new rules say you can only use two non-verified cards to put money into your account at a time. For instance, two debit cards, two different Apple Pay cards, or one Apple Pay card and one debit card. Another reason could be that you have already deposited the most money possible without checking your cards. If you have more than two cards in your account that haven’t been verified yet or have hit the limit, please upload a front copy of each card showing only the eight in the middle.
Why do I need to add documents?
All players have to post proof of identity to their accounts. We recommend uploading these so that you can play games without interruption. You can do this from the side menu by going to Cashier, then Account Settings, and finally, Upload Documents.
What kind of games can I find at DrueckGlueck Casino?
DrueckGlueck Casino offers over 2500 games, including a big variety of slots and live casino games such as roulette, blackjack, baccarat, and poker. You’ll also find a range of other games, including card games and jackpots.
Is DrueckGlueck Casino mobile-friendly?
Yes, DrueckGlueck Casino works well on mobile devices. The casino is easy to get to from any computer if you want to use an iPhone, iPad, or Android phone. You can also get apps for your phone that will make the play even better.
How do I withdraw money from DrueckGlueck Casino?
You can request a withdrawal from the “Withdrawal” page in the casino software. You need to choose your preferred method and specify the amount. Remember, the method used for deposit should be the same for withdrawal unless it doesn’t accept withdrawals.
Are there any fees on withdrawals at DrueckGlueck Casino?
Yes, there are fees on certain withdrawal methods at DrueckGlueck Casino. For Wire Transfers, a £10.00 fee is applied unless the withdrawal is over £500.
How can I cancel an active bonus at DrueckGlueck Casino?
You can cancel an active bonus from your personal area in the casino. However, keep in mind that upon cancellation, you will lose the entire bonus balance, including any winnings accrued from the bonus.
Why can't I withdraw my winnings from DrueckGlueck Casino?
Withdrawals may be withheld if there’s suspicion of breach of terms and conditions, bonus policies, or due to responsible gaming procedures. In such cases, the casino reserves the right to withhold withdrawals and confiscate winnings and bonuses.
#Ad, 18+, GambleAware.org | New UK certified players | Valid mobile number required | No minimum deposit | 20 free spins no deposit on Book of Dead spins allocated | 40 times wagering on winnings Full Bonus T&C
#Ad, 18+, GambleAware.org | First 5 spins: Players who have successfully completed age verification will be credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. Full Bonus T&C
#Ad, 18+, GambleAware.org | New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Game availability & restrictions apply. Full Bonus T&C
