Is Clover Casino as lucky as its name suggests, or is it better to keep looking? This review digs into everything Clover Casino offers, from its large selection of games and the complexities of its bonus schemes to how well it supports its customers and handles payments. We’ll closely inspect if the casino’s appealing promises hold up under scrutiny. The aim is to provide you with clear and detailed insights to help you decide if Clover Casino might be your next gaming spot or if you should continue searching for a better option in online casinos. Expect an honest, simple analysis that cuts through the flash to reveal what this casino is about.
Clover Casino, launched in 2018, is a creation of Jumpman Gaming Limited, well-known for managing a large network of over 100 bingo sites. While primarily recognised for bingo, Jumpman Gaming brings its comprehensive knowledge into the online casino market with Clover Casino, blending traditional gameplay with a touch of novelty.
The casino immediately catches the eye with its Irish-themed decor, appealing to those who prefer a fun and visually pleasing gaming environment. Yet, when you dig deeper, Clover Casino closely resembles its siblings in the Jumpman family. It shares the same broad game variety and regular updates with new games and promotions. However, the core gameplay and features stay within the familiar offerings of other Jumpman casinos, including the negatives of the brand.
Ideal for casual players, Clover Casino’s thematic appeal and established gaming style may be enough to keep them entertained. Yet, players seeking a deeper or more dynamic gaming environment might find it underwhelming.
Clover Casino First Impression
Clover Casino welcomes visitors with a lively green colour scheme that echoes its lucky clover theme. The design sets a dynamic tone, though it remains consistent with other casinos in the Jumpman Gaming network, primarily changing only the colour palette.
The homepage efficiently presents key information. A large ad for a no-deposit bonus catches the eye immediately, alongside highlights of popular games and easy access to an organised FAQ section. These features aim to attract new visitors swiftly, encouraging them to jump into the gaming action.
However, the site could use some functionality adjustments. The games are neatly categorised, making browsing new and popular titles easy. A feature that allows players to mark their favourite games adds a personal touch, but the absence of a provider filter is a notable gap. Without this, players cannot easily filter games by their creators, which may be frustrating for those with particular tastes.
The comprehensive search function offers alphabetical sorting to help users navigate more quickly. Still, for a site that hosts a broad selection of games, the lack of more nuanced filtering options means players may spend more time than they’d like searching for games that match their interests.
Usability aspects:
| Aspect |
Evaluation |
| Ease of Navigation |
Good; intuitive layout but lacks comprehensive filters |
| Mobile Games Availability |
Excellent; fully optimised for mobile devices |
| Game Filters |
Poor; limited to basic sorting, no provider filters available |
| Search Function |
Good; effective alphabetical sorting available |
| Loading Speed |
Average; generally fast but varies with connection quality |
| UX and UI Rating |
3/5; visually pleasing but functionally restrictive |
Clover Casino provides a user-friendly setup with its organised layout and mobile-friendly design. Yet, more detailed game filtering options could significantly improve the site’s usability. The fun theme and ease of navigation are positive aspects, but the limitations in functionality suggest there is substantial room for development. Clover Casino earns a usability rating of 3 out of 5. This score indicates a decent baseline setup that could be greatly improved by addressing the aforementioned issues to better meet the needs of dedicated casino fans.
Clover Casino: Licensing, Security, and Player Protection
Clover Casino holds an official stamp of approval from the Gambling Commission in Great Britain, under account number 39175, covering both casino and remote bingo services. This endorsement is crucial, indicating that Clover Casino meets high standards of fair play and ethical operations. Regular audits and transparent operations make it so that all games are secure and the casino conducts itself with integrity.
Security information:
| Aspect |
Details |
| SSL encryption |
128-bit |
| Deposit Limits |
Yes |
| Activity Limitations |
Yes |
| Self Exclusion |
Yes |
| Protection of Minors |
Net Nanny, GamCare |
| Problem Gambling Organisations |
Gamcare, Gamblers Anonymous, Gambling Therapy |
| IT-Security |
|
| Firewall |
Yes |
| Anti Money Laundering |
Identity and source of funds checks |
In terms of player safety, Clover Casino adopts a proactive stance. It kicks off with a self-assessment questionnaire to help users gauge their gambling habits, providing an early warning system for potential problem gambling. This is a key step in helping users stay aware of their gaming behaviours.
To aid users in managing their gambling, Clover Casino enables users to set deposit limits—a practical tool for budget control. For those needing a temporary halt, the casino provides options like self-exclusion and cooling-off periods, which are vital for users who seek to maintain a grip on their gambling activities.
Addressing the needs of players at risk, Clover Casino points towards using GAMSTOP for blocking access to UK gambling sites, emphasising its commitment to accessible support and interventions. Moreover, the casino prioritises preventing underage gambling, offering resources like Net Nanny and GamCare tools to block young users from accessing gambling content.
For direct assistance, Clover Casino directs users to organizations like GamCare, Gamblers Anonymous, and Gambling Therapy. These bodies provide essential counseling and support for those grappling with serious gambling challenges.
On the cybersecurity front, Clover Casino protects user data with SSL encryption, safeguarding personal and payment information during transactions. While the site currently does not mention two-factor authentication, its existing security measures are robust.
Taking into account the stringent regulatory compliance, commitment to player safety, and robust cybersecurity measures, Clover Casino demonstrates a strong dedication to creating a secure and responsible gaming environment. With a score of 4 out of 5, it is clear that the casino takes serious steps toward maintaining the well-being of its users, backed by significant safety measures and responsible gambling tools.
Clover Casino Terms and Conditions Overview
Before getting to play Clover Casino’s games, it’s wise to familiarse yourself with their Terms and Conditions to get a clear understanding of what to expect. Here’s a detailed rundown:
- Age Restrictions: You need to be at least 18 years old to register and gamble at Clover Casino. This is standard to meet legal age requirements for gambling across various regions, safeguarding both you and the casino against potential legal issues.
- Accepted Payment Methods: Clover Casino supports a range of payment options, including credit cards, e-wallets, and bank transfers. It’s crucial to check if your preferred method is compatible and to be aware of any potential transaction fees or processing delays that might affect your deposits and withdrawals.
- Bonus Conditions: While the casino presents a variety of bonuses, each comes with its own set of wagering prerequisites. Thoroughly understanding these conditions is key to knowing how you might use or withdraw your bonus winnings.
- Withdrawal Restrictions: Withdrawal frequencies and amounts at Clover Casino are capped, with these limits often varying according to your status in the casino’s loyalty program. Knowing these can help you plan your cash-outs strategically.
- Account Termination: Clover Casino can shut down accounts for reasons like fraud or violation of their terms. It’s essential to know what activities might lead to such actions to avoid unintended closures.
- Privacy and Data Security: The casino employs encryption technologies to safeguard your personal data. Despite this, staying informed about how your data is utilized and the casino’s privacy policy specifics is advisable.
- Dispute Handling: Should disputes arise, the casino outlines specific procedures in their terms. Understanding these can facilitate a quicker resolution to any issues you might run into.
- Game Integrity: The integrity of the games is confirmed through independent testing by third-party auditors, certifying fairness and randomness. Details on these tests are typically accessible through the casino’s website or their terms.
- Responsible Gambling: Clover Casino provides tools to support responsible gambling, such as self-exclusion options and deposit limits. Being aware of these tools can help you maintain control over your gambling habits.
- Updates to Terms: The casino may revise its terms periodically. It is crucial to regularly check these updates to remain informed about any changes that could impact your gameplay.
Clover Casino: Registration and Account Confirmation Guide
Before you get started with Clover Casino, it’s crucial to navigate through the setup of your account, which is not just about security but also adheres to legal standards. Here’s a detailed guide on how to register so you’re ready to play without any issues:
Once your account is set up, here are some strategies to help you manage your activities at Clover Casino effectively:
- Manage Your Gaming: It’s wise to set up gaming limits immediately to keep your gaming habits in check.
- Understanding Promotions: Get familiar with the casino’s promotional terms to make sure you can fully utilise any benefits without confusion.
- Testing Customer Support: Reach out to customer support with any initial inquiries. This will give you a better understanding of the support you can expect in the future.
- Knowing Withdrawal Procedures: Familiarise yourself with the procedures for withdrawing your winnings. Understanding these details is essential for a hassle-free retrieval of any earnings.
Clover Casino’s Bonus Offerings
At Clover Casino, players stepping into the bonus scene are greeted with a variety of opportunities designed to improve their time at the slots and tables. There’s a consistent effort to keep the gameplay fun, from chances to snag extra spins on some of the most popular games to contests that reward the highest spin with real-world prizes. Newcomers and existent players alike will find promotions created for different levels of involvement and investment, though all come with the caveat of significant wagering requirements.
Clover Casino invites new players with an attractive welcome promotion to improve your first steps at the casino. Upon making your first deposit, you’re presented with a chance to spin the Mega Reel. This opportunity could lead to winning various prizes, ranging from Amazon vouchers to a substantial 500 free spins on the popular slot game Big Bass Bonanza.
It’s important to note, however, that the prizes from the Mega Reel are not guaranteed. The fun of spinning the reel comes with a considerable wagering requirement of 65 times. This means any winnings must be played through 65 times before any withdrawal can be made, which is common among Jumpman Casinos but can be daunting for new players.
In addition to the slot games, Clover Casino boasts a comprehensive selection of over 1,000 online slots, including fan favourites like Starburst and Irish Pot Luck, along with an active bingo scene available 24/7. Regular players can also discover ongoing promotions such as the CashDrop feature, weekly free spins, and a Trophies Cabinet with rewards. These offers are designed to provide continual entertainment and value, keeping your gamble fresh.
Rewards Reel
The Rewards Reel is a novel feature at Clover Casino, offering existing players a chance to spin twice daily at no additional cost. This feature includes opportunities to win free spins directly or through collecting specific fruit symbols over the week. Each successful collection can unlock 5, 10, or 20 free spins, depending on the accumulation of required symbols.
Accessible only to funded players, the Rewards Reel emphasises its game-of-chance nature by making it clear that winning is not guaranteed. The window for spinning is divided into two daily sessions, so players log in at specific times to take advantage of their spins. Missed spins cannot be reclaimed, adding an element of planning to your gaming strategy.
Winnings from the Rewards Reel also carry a 65x wagering requirement, which remains consistent across many of Clover Casino’s promotions. This requirement can make it challenging to eventually withdraw winnings from free spins, which is a significant consideration for players looking to maximise their returns.
Regular Monthly Giveaways
Every month, Clover Casino spices up the gaming environment with special giveaways featuring various prizes. From gadgets to furniture, the prizes are designed to add an extra layer of fun to your regular gaming sessions. To participate, players need to wager a minimum of £10 on selected slots, with each additional £10 wager providing an extra entry into the giveaway.
The structure of these giveaways encourages regular play and investment in specific games, which varies each month. Staying updated with the promotional details is crucial for players who aim to maximise their chances and understand the full scope of what’s on offer.
Non-Stop Drop Prize Draw
The Non-Stop Drop Prize Draw offers a substantial prize pool of £175,000 for players who play the qualifying slot games. These themed slots, such as “Coin Strike: Hold and Win” and “Buffalo Power: Hold and Win,” are part of a network-wide promotion across Jumpman gaming sites, expanding the potential for winning.
The draw is random, with cash prizes distributed directly into winners’ accounts within 72 hours of winning. This promotion does not require any specific wagering on the prizes won, making it a simple opportunity to gain extra funds.
Cash Days
The Cash Days event is another tingling opportunity for players at Clover Casino. Each month, a prize pool of £80,000 is on offer. Participants need to play qualifying games within the first eight days of the month, earning points for every £1 won. Higher scores on the leaderboard increase the chances of winning a share of the cash.
This event, like the Non-Stop Drop, provides real cash prizes that are exempt from additional wagering requirements, offering a clear path to boosting one’s balance. Participants must wager a minimum of £0.20 during the qualifying period to be eligible, making it accessible for players with varying budgets.
Scratch for Cash
Clover Casino’s “Scratch for Cash” promotion allows players to play scratch card games for a chance to win £1,000 in real cash every month. To enter, you must wager at least £10 on any scratch card game featured under the ‘Scratch Cards’ tab from the first to the last day of the month. Each additional £10 wagered on these games within the promotion period earns you an extra entry into the prize draw. This opportunity is hosted across all Jumpman gaming sites, with the prize of £1,000 credited directly to the winner’s account as real cash, offering an easy chance to boost your balance.
PRO Free Spins
The PRO Free Spins promotion encourages regular deposits by offering 50 to 500 free spins on popular games like Starburst and Irish Pot Luck each week. Players can access the Mega Reel by depositing £20 or more and using the code PRO, which could result in winning a substantial number of free spins. This promotion is available once a week and is exclusively for funded players, reinforcing regular play with potentially rewarding outcomes. However, the said free spins come with a 65x wagering requirement, which can be a significant hurdle in converting those spins into withdrawable funds.
Turbo Reel
For those who play with higher stakes, the Turbo Reel promotion provides a delightful chance to win between 50 and 500 free spins for every deposit of £100 or more. The opportunity to unlock the Turbo Reel is random, adding an element of surprise each time you qualify. Like other promotions, any winnings from the free spins are subject to a 65x wagering requirement, which might dampen the value for some players considering the high investment required to participate.
Happy Hours
Clover Casino’s Happy Hours promotion offers funded players free spins on the Hot to Burn slot every Wednesday between 3-7 PM. To qualify, players need to have made a deposit since the preceding Monday. This weekly timeframe encourages mid-week entertainment and offers a regular infusion of action with the potential for free spins, although the same 65x wagering requirement applies, which continues to be a consistent theme across the casino’s promotional offers.
Winner Winner Chicken Dinner
The Winner Winner Chicken Dinner promotion adds a quirky twist by rewarding the month’s highest single spin winner with a £50 Just Eat Voucher. This prize provides a tangible reward that contrasts the virtual nature of online slots, offering a nice treat to elevate the celebration of a big win. It’s a creative way to acknowledge significant achievements within the gaming community at Clover Casino.
No Deposit Bonus
New players at Clover Casino can start their gamble with a no-deposit bonus, offering 10 free spins on Aztec Wins simply for registering an account and adding a valid debit card. This promotion is particularly appealing as it requires no upfront investment, but the maximum conversion limit of £50 and a steep 65x wagering requirement may lessen its attractiveness. It provides a good initial insight into the site’s offerings without financial commitment, but the potential to benefit financially from this bonus is quite limited.
Clover Casino offers a mix of bonus options, ranging from no-deposit spins for newcomers to high-stake spins for regular players. Each promotion is designed to suit different player levels and interests. However, the common challenge across these bonuses is the high 65x wagering requirement, which makes it tough to cash out any winnings. Considering both the inventive aspects of these promotions and the practical barriers they present, I’d give the bonuses at Clover Casino a score of 3.5 out of 5. While the offers are varied, and in many, the strict wagering terms limit their overall benefit, especially for those playing on a tighter budget.
Clover Casino's Trophies Rewards
Clover Casino’s loyalty program uses a trophy-based progression system, inviting players to complete tasks to earn trophies. As players accumulate these trophies, they advance to higher levels and unlock rewards, mainly free spins.
Progression in the loyalty program is easy: for every five trophies gained, players move up a level. The reward setup is primarily structured around these free spins:
| Level Range |
Free Spins Rewards |
| 1-5 |
5+ Free Spins |
| 6-10 |
10+ Free Spins |
| 11-15 |
15+ Free Spins |
| 16+ |
20+ Free Spins |
For the most devoted participants, the “200 Club” stands as a significant milestone. Once players collect 200 trophies, they are rewarded with a £10 Amazon voucher, adding a tangible reward beyond the casino’s usual offerings. Additionally, every collection of five trophies also brings a chance to win up to 500 free spins, with the total potential reaching up to 20,000 free spins. It’s crucial to note, however, that the maximum bonus conversion for these spins is limited to £250, which may cap the actual value received from accumulating a large number of spins.
One of the loyalty program’s more critical aspects is the 65x wagering requirement attached to all free spins. This high threshold can significantly reduce the spins’ usability, making it difficult for players to convert their winnings into withdrawable cash. This might lead to a sense of disappointment among those who actively partake in the program.
The program’s focus on collecting trophies introduces a dynamic aspect to the gaming routine but leans heavily on providing additional spins rather than a varied array of rewards. This can be somewhat disappointing for players who might expect more substantial promos like cashback, reduced wagering conditions, or physical items, which are more commonly seen in other casinos’ loyalty schemes.
Given its strong emphasis on free spins and the attached high wagering conditions, the appeal of Clover Casino’s loyalty program is somewhat niche. It appeals to those who frequent slot games, providing them with ample reasons to continue playing. With all these points in consideration, Clover Casino’s loyalty program earns a rating of 3.5 out of 5. The program may seem lacking for those seeking richer or more varied deals. While the trophy system promotes continuous interaction, the limited nature of the rewards and stringent wagering requirements curb its overall attractiveness and effectiveness.
Clover Casino Games and Interface
Clover Casino delivers a comprehensive selection of gambling games, featuring an amazing range from slots and jackpots to scratchcards, table games, and live casino actions. The casino sources its content from over 80 game developers, including industry giants like Microgaming and Red Tiger for slots, as well as OnAir and Evolution for live games, offering a lively lineup with a variety of themes and playing styles.
Game availability:
| Game Type |
Number of Games |
Most Popular Game |
| Slots |
1,000+ |
Starburst |
| Table & Live Games |
130+ |
Mega Wheel |
| Jackpots |
60+ |
Fluffy Favourites Remastered |
| Scratchcards |
60+ |
JaXpot 7s |
| Bingo Rooms |
10 |
Super Heavy Weight |
The user interface at Clover Casino gets the job done but has its issues. The games are neatly categorised, which aids in moving from one category to another, such as from new releases to top games. Additionally, players can keep track of their favourites by adding them to a personalised list, making it easier to jump back into action without searching the entire catalogue.
However, the sorting features are basic, covering only alphabetical arrangements without the option to filter by the game developer. This absence can be frustrating for users looking to play titles from specific creators, although a search bar does provide some relief by allowing direct game access if the name is already known.
A notable omission is the lack of a demo mode. This limitation prevents newcomers from sampling the offerings without a financial commitment. Moreover, the absence of detailed information on game Return to Player (RTP) percentages could be a sticking point for seasoned gamblers who depend on such data to strategise their play.
Please continue to the following sections for more detailed insights on each game type and its offerings.
Slot Games at Clover Casino
Clover Casino presents a giant array of slot games, with more than 1,000 individual titles available for play. This collection features highly recognised games, each designed with its own distinct theme and gameplay elements to check out a variety of interests.
The following table lists some of the top slots available at Clover Casino, along with their RTP and provider details:
| Game Title |
RTP (%) |
Provider |
| Thunderstruck 2 |
96.65% |
Microgaming |
| Dragon’s Luck |
96.24% |
Red Tiger |
| Starburst |
96.09% |
NetEnt |
| Gold Blitz |
96.00% |
Fortune Factory Studios |
| Bounty Raid 2 |
95.68% |
Red Tiger |
| Power of Rome |
95.60% |
Booming Games |
| The Dog House |
95.51% |
Pragmatic Play |
| Sugar Rush |
95.50% |
Pragmatic Play |
| Book of Dead |
94.25% |
Play’n GO |
| Dead Canary |
94.12% |
Nolimit City |
Jackpot Games at Clover Casino
In the jackpot arena, Clover Casino boasts over 60 games, each with its unique aesthetic and varying levels of prize pots. These games are crafted by some of the top developers in the gambling industry and designed for those who prefer something more than just regular slots.
Below is a detailed table that outlines some of the most popular jackpot games:
| Game Title |
RTP (%) |
Provider |
| Shaman’s Dream |
95.44% |
Eyecon |
| Lost Island |
95.06% |
Eyecon |
| Fluffy Favourites Remastered |
95.00% |
Eyecon |
| Beez Kneez |
95.00% |
Eyecon |
| Stampede Jackpot |
93.20% |
Eyecon |
| Temple of Iris |
92.90% |
Eyecon |
| Shopping Spree |
92.90% |
Eyecon |
| Enchanted Prince |
90.00% |
Eyecon |
| Irish Luck |
89.90% |
Eyecon |
| White Wizard |
89.90% |
Eyecon |
Scratchcards at Clover Casino
The scratchcard section at Clover Casino is particularly robust, featuring over 60 unique games. This part of the casino accommodates those who prefer the tingle of quick outcomes well. Each scratchcard is uniquely themed, offering colourful visuals and play styles, from simple layouts to more intricate designs.
To provide a clear overview of what’s available, here’s a table showcasing some of the standout scratchcard games at Clover Casino:
| Game Title |
RTP (%) |
Provider |
| The Golden Grand |
95.60% |
Design Works Gaming |
| JaXpot 7s |
95.20% |
Design Works Gaming |
| Yahtzee |
95.00% |
Light and Wonder |
| Spinlotto Scratch |
92.00% |
G.Games |
| Noughts & Crosses |
90.00% |
Eyecon |
| Rainbow Riches Piles of Cash |
87.82% |
Light and Wonder |
| Panda Gold Scratchcard |
85.59% |
Pragmatic Play |
| The Two Emperors |
70.05% |
Flipluck |
| Gold Rush |
58.67% |
Hacksaw Gaming |
| Horseshoe Scratch |
50.25% |
G.Games |
Table and Live Games at Clover Casino
The casino also houses a robust selection of table and live games, with more than 130 options available. This section combines the fun of classic table games such as roulette, blackjack, and baccarat with poker variations and interactive game shows. However, the placement of live games together with table games in a single section may not suit everyone, as it can be a bit cumbersome to navigate.
The following table details some of the best table and live games available:
| Game Title |
RTP (%) |
Provider |
| Mega Wheel |
96.50% |
Pragmatic Play |
| One Blackjack |
99.28% |
Pragmatic Play |
| Mega Sic Bo |
95.47% |
Pragmatic Play |
| Adventures In Wonderland |
96.178% |
Playtech |
| Quantum Blackjack Plus |
99.57% |
Playtech |
| Double Double Bonus Poker |
98.98% |
Microgaming |
| Deuces Wild |
96.77% |
Microgaming |
| Baccarat |
98.94% |
Microgaming |
| 10p Roulette |
97.30% |
G.Games |
| 7’s on Fire |
97.14% |
Authentic Gaming |
Bingo Games at Clover Casino
Clover Casino hosts a select but fun assortment of Clover Casino across 10 different rooms. These rooms include a variety of bingo styles, such as 30, 75, 80, and 90-ball games, which appeal to many. Additionally, the casino has introduced Slingo games, a creative fusion of slot mechanics with traditional bingo, which has been steadily attracting attention.
Among the highlighted bingo rooms are Super Heavy Weight, Bingo Blast, and Animingo. Super Heavy Weight draws attention with its substantial prize pools, making it a destination for those pursuing larger rewards. Bingo Blast is designed for a quick-paced game, appealing to players who appreciate a brisk style of play. Animingo offers a more playful atmosphere with animated themes, providing a cheerful vibe.
The display beneath each game’s thumbnail is particularly useful; it shows key details such as the countdown to the next game, how many players are currently signed up, and the prize pool. This setup allows players to make well-informed decisions on their game choices based on timing and potential winnings.
Bingo room availability:
| Type |
Availability |
| 90-ball Bingo |
✔️ |
| 80-ball Bingo |
✔️ |
| 75-ball Bingo |
✔️ |
| 30-ball Bingo |
✔️ |
| Slingo Bingo |
✔️ |
Clover Casino boasts a varied lineup that spans over 1,000 slot games and includes specialised options for bingo and live games, providing a broad spectrum of entertainment. Despite the breadth of gaming choices, players might find the navigation process a bit challenging due to the lack of a provider filter. This tool would markedly improve the efficiency of searching for preferred games within such a big collection. The user interface, while clear, misses some key functionalities that could facilitate easier discovery and participation in games. Considering the high quality of the games but the interface’s drawbacks, Clover Casino is given a moderate score of 3 out of 5. Simple adjustments to the user interface could significantly uplift the ease of accessing the gaming content, making the overall interaction more satisfying for users.
Clover Casino Mobile
Clover Casino’s dedication to accommodating mobile users is evident in its polished mobile site and bespoke Android application. This setup provides consistent access to the casino’s broad game selection from both desktop and mobile devices without compromising on game quality or performance.
The mobile adaptation mirrors the desktop configuration, supporting various devices and browsers through modern HTML5 technology. This technology guarantees that games launch promptly and operate effectively across different devices, facilitating a natural switch from desktop to mobile gaming. However, adapting some additional features, like side games, needs fine-tuning. These side games, accessible through a compact icon, open at the bottom of the screen. While they function adequately, their reduced size on a smartphone can make interaction somewhat cumbersome.
Android app information:
| Clover Casino Android App |
https://play.google.com/store/apps/details?id=com.onlineslots.clovercasino |
| Android App Rating |
4* |
| Android App Reviews |
6 Reviews |
| Android App Installs |
1K+ |
| Provider |
Jupiter Gaming |
| Last Update |
24 Jan, 2023 |
| Compatibility |
Android 4.1 or later |
Playing Clover Casino on both a smartphone and tablet was generally pleasant. The games loaded quickly, maintaining the visual quality seen on the desktop. Navigation was simple, offering a full range of features available on the desktop site. However, the size and clarity of side games need improvement for better accessibility, which is a small drawback in an otherwise solid mobile interface. Overall, Clover Casino does a commendable job adapting its gaming environment for mobile users, with careful feature integration and a focus on usability for smaller screens. Factoring in the mobile site’s and Android app’s strong performance but noting the issue with side game visibility, a fair rating would be 4 out of 5. Improving the visibility of these smaller game elements, as well as adding an iOS app, could boost this rating further, improving mobile gambling.
Deposit Methods at Clover Casino
Clover Casino has adapted its deposit methods to guarantee ease of use, covering a range of common and trusted payment options. Users can fund their accounts via Debit Card, PayPal, Paysafe Card, Skrill, Neteller, and Pay by Mobile, each designed to appeal to different styles of access and security preferences.
The casino sets a user-friendly minimum deposit limit of £10, making it accessible for those who prefer to play without high stakes. However, for those interested in using the Mega Reel bonus, a higher entry point of £20 is required. It’s crucial to note that most deposit methods do not incur a fee, except for the Pay by Mobile option, which charges a £2.50 transaction fee for deposits of £5, £10, and £20. This fee could influence the payment method of some users.
Deposit method information:
| Payment Method |
Min. Deposit |
Commission Fees |
Transaction Speed |
| Debit Card |
£10 |
None |
Instant |
| Paysafecard |
£10 |
None |
Instant |
| Pay by Mobile |
£10 |
£2.50 on certain amounts |
Instant |
| PayPal |
£10 |
None |
Instant |
| Skrill |
£10 |
None |
Instant |
| Neteller |
£10 |
None |
Instant |
Depositing funds at Clover Casino is an efficient process. After logging into their accounts, users navigate to the banking section, select their preferred payment method, and enter the desired deposit amount, making sure it aligns with the minimum required for the selected method. Following the prompts completes the transaction, with funds typically appearing in the user’s account almost instantly, ready for immediate use.
The range and efficiency of deposit methods at Clover Casino provide an easy way to fund accounts. The clear presentation of information regarding minimum deposits and associated fees allows users to make well-informed financial decisions. However, the transaction fee for smaller deposits using Pay by Mobile may be a drawback for some. Despite this, the rapid availability of funds post-deposit is commendable. Considering these factors, Clover Casino garners a rating of 4 out of 5. Removing minor transaction fees could potentially raise its attractiveness and user satisfaction.
Withdrawing from Clover Casino
Similar to its deposit framework, Clover Casino employs a consistent cashout methodology. Each deposit payment method, except Paysafecard, is also available for withdrawals. The casino sets the minimum withdrawal limit at £10, matching the minimum deposit requirement, thereby keeping all players’ financial entry and exit points uniformly low. Yet, every withdrawal is subject to a £2.50 fee, a detail that might make players think twice if they manage a tight gaming budget.
Cashout method information:
| Payment Method |
Min. Deposit |
Transaction Fee |
Processing Speed After Pending Period |
| Debit Card |
£10 |
£2.50 |
1-3 days |
| Pay by Mobile |
£10 |
£2.50 |
1-3 days |
| PayPal |
£10 |
£2.50 |
1-3 days |
| Skrill |
£10 |
£2.50 |
1-3 days |
| Neteller |
£10 |
£2.50 |
1-3 days |
For players ready to initiate a withdrawal, the process is as follows: First, make sure your account is fully verified and meets all necessary regulatory checks. Then, head over to the banking section, select the withdrawal option, and proceed by choosing the previously utilised deposit method to streamline the transaction. Enter the desired amount of £10 and more, and finalise the transaction while considering the £2.50 fee.
Withdrawals at Clover Casino are subjected to a 72-hour pending period. This duration can be frustrating for players keen on accessing their winnings quickly. Following this period, the transaction completion time ranges from 1 to 3 working days, heavily dependent on the efficiency of the selected payment service and the processing speed of the involved banks.
While the system implemented by Clover Casino for withdrawals is comprehensive and aligns well with industry norms, the £2.50 fee and the lengthy pending period can diminish the overall user contentment. These aspects are crucial for players who value rapid access to their funds. Considering these factors, the withdrawal process at Clover Casino warrants a rating of 3.5 out of 5. Potential improvements could include shortening the pending period or eliminating the withdrawal fee for frequent players, which would likely improve overall satisfaction.
Clover Casino Customer Support Overview
Clover Casino’s approach to handling customer inquiries leans heavily on traditional methods, primarily focusing on email support. Their main email, managed under the umbrella of Jumpman gaming sites, serves as the central point of contact. Although this system is widely used across many service sectors, its lack of immediacy is a noticeable shortfall in the fast-paced sector of online gambling. Players looking for rapid solutions may find this particularly frustrating.
The email support at Clover Casino commits to a turnaround of two business days. To evaluate their service, I sent a query about possible deposit fees unrelated to the Pay by Mobile option. The casino advises against sending multiple emails on the same issue, hinting at an organised yet rigid handling of inquiries and a response landed in my inbox within the promised timeframe. The reply was concise and directly addressed my question, affirming that no hidden deposit fees were lurking, which was a relief. Nonetheless, the absence of quicker, real-time interaction methods marks a significant gap in their customer service strategy.
Clover Casino also provides a web form for those reluctant to send direct emails. Found through a support bubble on their website, the form prompts users to enter details such as their username and specific issue, which streamlines the process. Yet, this, too, funnels into their email system, maintaining the status quo of non-immediate responses.
The FAQ section on their website offers quick solutions to routine questions but needs to dive deeper into more nuanced issues that might concern players. This superficial coverage forces a heavier reliance on email support, potentially increasing user frustration due to delayed responses.
Support method overview:
| Feature |
Availability |
Note |
| Live Chat |
Not Available |
|
| Contact Form |
Available |
Accessed via link |
| Email |
[email protected]/[email protected] |
Response within 2 business days |
| Phone Support |
Not Available |
|
In assessing the overall effectiveness of Clover Casino’s customer support, I would rate it a 3 out of 5. The service is competent but lacks the rapid interaction that modern online gamblers expect. The email system, while reliable, does not satisfy the need for speed in resolving issues. Moreover, the FAQ could benefit greatly from a more comprehensive treatment of topics. Introducing a live chat feature would undoubtedly elevate their service, making it more aligned with current standards in online customer support.
KYC at Clover Casino
At Clover Casino, adherence to regulatory standards is managed through a meticulous verification process. This protocol is integral for confirming the identity of users and curtailing financial misconduct—a practice echoed across many online gambling sites.
Clover Casino requires users to submit a series of documents to complete their verification:
- Photo Identification: A government-issued driving license or passport is necessary. Users must upload a clear photograph of this identification and a selfie to verify their identity.
- Proof of Address: A recent utility bill or a government-issued letter, dated within the last three months and showing the user’s full name and address, must be uploaded.
- Proof of Payment Method: A photograph of the front of the registered payment card, with the middle eight digits hidden for security purposes, is also needed.
These documents can be managed and uploaded through the ‘My Account’ section on the Clover Casino website, which also displays the status of submissions. This area helps users track what documents have been verified and what remains pending.
Practical Tips for Verification
- Document Format: Documents should be uploaded in JPG, PNG, or PDF format.
- Clarity: Make sure that documents are clear and legible is crucial to prevent delays in the verification.
- Response Time: The casino typically takes up to three business days to review documents. It’s advisable to allow this period to pass before making inquiries.
Sometimes, particularly before a first withdrawal or under circumstances that require further security, Clover Casino might ask for additional documentation. This may include notarised or certified ID documents, particularly for significant withdrawals. The casino reserves this right to secure transactions.
The verification process at Clover Casino is comprehensive and reflects a serious commitment to maintaining security and meeting regulatory obligations. While the need for extra documentation could be seen as cumbersome, these steps are vital for safeguarding user and casino interests alike. The clarity of the instructions and the efficiency of document handling deserve commendation, but the FAQ section could be improved to address more common verification questions.
What do The Players Think of Clover Casino on TrustPilot
The prevailing sentiment from players at Clover Casino on TrustPilot paints a rather grim picture. The majority of feedback is critically negative, particularly concerning withdrawal issues and customer support responsiveness. Common complaints include the inability to withdraw winnings due to seemingly unresponsive customer support, with many users expressing frustration over delayed or absent responses even after multiple inquiries. The absence of a live chat feature exacerbates these challenges, leaving players feeling neglected and sometimes outright deceived.
The casino is quick to accept deposits but stumbles significantly when processing withdrawals. Several reviewers have noted that despite providing all required documentation, their attempts to withdraw their funds have been met with silence or unhelpful responses. Furthermore, the verification process itself is described as overly demanding, with repeated requests for documentation that is already on file or exceeds typical industry standards for identity verification.
Given the pattern of these reviews, it’s evident that Clover Casino needs to improve its transparency and efficiency in handling customer issues, particularly regarding financial transactions. Such cases severely impact the trust and satisfaction levels of players, overshadowing any positive aspects the casino might have, like its game selection or user interface.
While Clover Casino may offer a decent range of games and user-friendly navigation, critical operational flaws in customer service and financial management significantly undermine these advantages.
United Kingdom 
