Casushi Casino

Usability Facts

At first glance, Casushi Casino strikes with a lively yellow theme and bold graphics that signal a jovial mood. The interface, adorned with colourful imagery and promotional banners, may seem a tad busy, yet it reflects a bounty of gaming options.

The design, infused with playful illustrations, might target a casual player demographic. Although the multitude of visuals can be a bit distracting, the layout prioritises function, with game categories and subcategories such as ‘Popular’, ‘Slots’, ‘Table Games’, ‘Jackpots’, ‘Live’, and ‘Instants’.

The design suggests that the website is adaptable for mobile devices, highlighting the importance of gaming on the move. The gaming assortment is broad appealing to a range of preferences. The prominently placed search bar demonstrates a commitment to swift navigation.

The user interface is geared towards a pleasurable and approachable gaming atmosphere. Despite the potential for sensory overload, the emphasis on simple and easy game access is evident.

Expert's Rating

First Impression 4.0

Casushi.com creates a welcoming interface that’s easy to use, scoring a strong 4 out of 5. The well-organised gaming categories and the commitment to mobile access align well with user preferences. My interaction with the site has been positive, indicating it is well-suited for those seeking a broad selection of games. The site could benefit from a cleaner interface to prevent sensory overload, but it stands as a favourable option for online gaming.

Jamie Wall Casino Analyst

Licensing, Safety, and Player Protection

Casushi Casino holds a remote gambling licence number 39358 issued by the UK Gambling Commission (UKGC). This is one of the industry’s most highly respected regulatory bodies, known for its strict standards. Holding a UKGC licence signifies several things:

• Fairness: Casushi’s games must regularly undergo testing by independent auditors to guarantee random outcomes and fair return-to-player (RTP) percentages.
• Security: The casino must have robust measures in place to protect player data and financial transactions.
• Responsible Gambling Commitment: They are obligated to provide tools and resources to promote responsible gambling practices (more on this below).

Casushi Casino does not have a history of appearing on blacklists, and there are no major known risks associated with playing at the site.

Expert's Rating

License and Security 4.5

Casushi Casino demonstrates its commitment to player protection and appears to uphold the standards set by its UKGC licence. The available tools align with responsible gambling best practices. Overall, I’d rate their licensing and safety credentials as a 4.5 out of 5. While they provide the essential resources, there’s always potential for UK online casinos to expand their responsible gambling support further.

Jamie Wall Casino Analyst

Registering and Verifying Your Profile at Casushi Casino

Here’s a step-by-step guide on how to set up and verify your account at Casushi Casino, a key step before indulging in the games on offer.

Initiate Registration

Click on the ‘Join Now’ button prominently displayed in a striking yellow tone at the top right corner of the homepage. This action brings up the registration form, where the real work begins.

Enter Personal Details

The form requests your first and last name and email. Make sure these details match your official documents to avoid any discrepancies during the verification process.

Set Up Login Credentials

Create a unique username for your Casushi account. It must be at least five characters. At this stage, you also need to select your gender from the options provided – an integral part of your account’s personal information.

Confirm Contact Details

Once you enter your personal details, the next screen requests your address. You can input your postcode for a quick search or enter your address manually. This information is crucial for account verification and correspondence.

Secure Your Account

For security, you’re prompted to provide a mobile number and set a password. The password must be a minimum of 6 characters, including 1 number. It’s advisable to choose a strong, unique password for online safety.

Agree to Terms

After setting your password, you must accept the Casushi terms and conditions, as well as the privacy and cookie policy. You also have the option to select how you’d like to receive promotional offers and updates.

Account Creation Completion

Finally, decide if you’d like to set a deposit limit on your account – a responsible gambling feature. Then click on ‘CREATE ACCOUNT’ to submit your details.

Welcome Bonus

The joining offer is quite substantial for those initiating their time with Casushi. You can claim a 100% bonus up to £50 and 20 free spins with no wagering on the popular game Big Bass Splash upon your first deposit. The Casushi Casino sign up offer is available exclusively to new players making a minimum deposit of £10. Notably, the offer caps the promotion at a £50 bonus and an equal number of bonus spins.

A wagering requirement of 35x applies to the bonus cash, which must be met before any withdrawals. Bonus spins have no wagering and are dispensed in increments over a couple of days following the first deposit, with the initial larger batch credited instantly. This bonus does not require any Casushi Casino bonus code. Keep in mind that these spins must be used swiftly, as they expire two days after the qualifying deposit. The first deposit bonus offers a fair start at Casushi, albeit with several terms to observe.

Drops & Wins Promotion

The Drops & Wins promotion at Casushi features a prize pool exceeding £25 million, running from 6th March 2024 to 5th March 2025. Participants can win cash, multipliers, and free spins, which is notable for the lack of wagering obligations. The promotion refreshes its selection of slot titles to maintain interest, with a monthly pot of £2,000,000 in rewards.

The terms state a modest £0.05 minimum stake per spin, with a daily limit of 5,000 eligible spins for the leaderboard. In parallel, the Mega Wheel Madness segment is active until 5th June 2024, centred around the Mega Wheel game and contributing an additional £1 million in cash prizes to the quarterly tournaments. To join, players must opt in and place a cash wager on any participating games. Prizes follow the in-game ‘Prizes’ tab, and all rewards are given according to placement in the competitions.

Expert's Rating

Bonuses & Special Offers 3.7

I give Casushi’s promotional offers a score of 3.7 out of 5. This selection, though limited, focuses on quality with attractive bonuses such as welcome spins and substantial cash rewards in the Drops & Wins and Mega Wheel Madness promotions. The terms are clear, and the added bonus of no wagering requirements on certain wins is a significant plus. However, the Casushi bonus validity period and the waiting time for some rewards could be shorter to better suit the players’ preferences.

Jamie Wall Casino Analyst

Primate King

RTP 95.66%

Max win x 3800

Wild Hot Chilli Reels

RTP 95.75%

Max win x 500

Zillard King

RTP 96%

Max win x 3000

Sweet Alchemy

RTP 96%

Max win x 3000

Enchanted Prince

RTP 94.99%

Max win x 2400

Fluffy Too

RTP 95.39%

Max win x 5000

Aztec Spins

RTP 95.71%

Max win x 4900

Golden Ticket

RTP 96%

Max win x 1000

The Incredible Balloon Machine™

RTP 96.75%

Max win x 3082

Book of Ra

RTP 92.13%

Max win x x10014.10

Jackpot Slots

Casushi Casino offers an array of games with progressive and fixed jackpots. With over 70 titles available, players can explore various themes and game mechanics. Popular formats include Jackpot King games, WOWPots, and Mega Moolah, each providing different prize pot ranges. These games incorporate modern graphics and bonus features suited for both desktop and mobile players.

Megaways Slots

The Megaways slots, originally created by the Australian company BIG TIME GAMING, use unique reel modifier technology to offer a multitude of winning combinations. Players can find over 150 Megaways Slots at Casushi Casino, featuring a mix of classic and contemporary themes. Potential payouts range from 15,625 to a staggering 888,888 ways to win.

Slingo and Instant Games

Casushi Casino offers over 100 Slingo and instant games, including classic designs, mysterious quests and fantasy settings. In addition, although Casushi Casino does not have a dedicated bingo section, several bingo games can be accessed through the Search function. These games offer players a quick and entertaining way to play.

Live Casino and Table Games

Casushi Casino boasts a selection of over 100 table and live casino games, encompassing a blend of traditional and contemporary themes. These include game shows, roulette, blackjack, baccarat, and poker, all presented with professional dealers. The assortment spans various styles, from standard card games to TV show-inspired options, appealing to different player preferences.

Expert's Rating

Variety of Games 3.9

After a thorough look at the game options available at Casushi Casino, it’s clear that there’s a broad selection to choose from. Titles from well-known providers like Microgaming, Red Tiger, and Eyecon offer players plenty of variety. Detailed RTP data helps players make informed decisions, though the lack of a demo mode might put off newcomers. Even though there are sometimes delays with the bonuses, the collection of slots, live casino, and table games means there’s something for everyone. That’s why I give Casushi Casino a 3.9 out of 5 for its game portfolio.

Jamie Wall Casino Analyst

Mobile Optimisation

Casushi Casino is readily accessible on smartphones and tablets, allowing players to access over 500 casino games through any mobile browser. Optimised through HTML5 technology, the Casushi site adapts well to different screen sizes and resolutions, ensuring that iOS and Android users can easily access the site through browsers like Safari and Google Chrome.

While the casino’s website is fully functional on mobile browsers and does not require a mobile application to play, Casushi does offer dedicated apps for both iOS and Android users. These apps are optional but provide a more structured access point for players who prefer apps over browser play.

Expert's Rating

Mobile Gaming Experience 4.5

My recent assessment of Casushi Casino’s mobile options shows that the site is exceptionally stable, even when accessed via mobile internet. Ease of use and responsiveness contributed greatly to the positive outcome of the review, giving Casushi’s mobile offering a solid score of 4.5 out of 5. This score represents my approval and confidence in both the browser-based and app-based approaches offered by the casino.

Jamie Wall Casino Analyst

Deposit Methods

Casushi Casino offers its customers a range of payment options designed to make depositing fast and efficient. These well-known payment methods set it apart from competitors by ensuring quick crediting of funds without additional fees. Users can make deposits via debit cards, Skrill, Neteller, Paysafecard, PayPal, and Trustly.

Reload bonuses or bonus spins, including Casushi’s Welcome Bonus Package, do not apply to prepaid card or e-wallet (Neteller and Skrill) deposits.

The funds should appear in your account instantly, allowing you to start playing without delay. Confirm the details to finalise the transaction. Once completed, the funds will be ready for use immediately in your casino account. This process is designed to be quick and requires no additional charges, providing a user-friendly approach to managing your funds.

Expert's Rating

Deposit Methods 4.2

At Casushi Casino, I found the deposit process to be prompt and efficient, especially when using options like Trustly directly from my bank accounts. I give these deposit methods a rating of 4.2 out of 5, reflecting their reliability and the lack of fees. The ability to instantly credit the deposit and start playing games offers players a notable advantage over some competitors.

Jamie Wall Casino Analyst

Withdrawal Methods

At Casushi Casino, withdrawal methods are designed to provide security and efficiency, allowing players easy access to their winnings. Casushi supports withdrawal methods that align with their deposit options, ensuring funds are returned to the source used for deposits whenever feasible. Here is an in-depth look at the withdrawal methods, limits, and procedures at Casushi.com.

Casushi Casino withdrawal times is within five working days, contingent on the chosen payment method. Most withdrawals are handled promptly if all account details are verified and correct. Players can expedite their withdrawal process by keeping their verification documents up to date and using the same method for deposits and withdrawals.

Expert's Rating

Withdrawal Methods 4.3

I give the withdrawal process at Casushi Casino a commendable rating of 4.3 out of 5. The capability to withdraw up to £250,000 without commission fees and the typical processing time of up to five days provide players with a reliable and satisfactory service. My direct dealings, especially using Trustly and PayPal, reflect quick access to funds following approval, highlighting the reliability of Casushi’s systems.

Jamie Wall Casino Analyst

Customer Support

Casushi Casino offers a comprehensive customer support system designed to assist players with any queries they may have. The support team is available through multiple contact methods, ensuring that players can easily reach out in the way that suits them best.

Players can contact the Casushi support team in several ways:

• Email: Direct email support is available at [email protected], where players can expect a response within 24 hours.
• Live Chat: This service, accessible directly through the casino’s website, is available daily from 9 AM to 11 PM.
• Contact Form: Players can fill out a form available on the casino’s support page, and the support team will respond via email, typically within 24 hours.

Expert's Rating

Customer Care 4.1

Given a score of 4.1 out of 5, the support at Casushi Casino meets most players’ needs effectively, although the lack of 24/7 live chat might be a limitation for some. In my use, a response via live chat was prompt, and the clarity of communication stood out, particularly during a recent query regarding deposit methods, which was resolved quickly.

Jamie Wall Casino Analyst

Trustpilot

Casushi Trustpilot reviews show that this casino is generally well-received by users, with over half of the reviews being positive. Users frequently praise the fast withdrawal process, which builds trust and satisfaction. For example, Morgan X shared, “Love this site!! Great variety of games, instant withdrawals for me. I withdrew £300 15 mins ago and it was in my bank straight away!!” Similarly, Rebekah T noted, “Tried them for the first time last night, won £800!!! Withdrawal was in my account this morning! Thank you so much 😊”

However, 27.5% of the reviews on Trustpilot are negative, highlighting issues such as low win rates and poor game performance. Natasha Pleasants stated, “Absolute rubbish. My last 3 deposits, not 1 scatter or bonus. Rip off casino. Please avoid.” Kurtis Gibson commented, “Dead spins. Absolutely worst site I’ve ever used. Trust me, avoid this site at all costs.”

Casino Guru

On Casino Guru, users appreciate the user-friendly website and accessibility. Anthony S explained, “The website is easy to navigate. I won over £1700 by only making two small deposits, and withdrawals took only a few hours.” Lucielove added, “Interesting theme, rewarded with Sushi which you can use for free spins. Easy to navigate and no hidden items.”

Negative reviews on Casino Guru often mention customer service issues, specifically unresponsiveness and poor handling of concerns. Lucy Bonner shared, “Poor customer service, says live chat is available 7 days a week but takes days to answer. Withdrawal process is faulty.” Quentinfuego also remarked, “Customer service left me hanging with slow and unclear responses, making the whole support ordeal frustrating.”

Reviews.io

Reviews on Reviews.io frequently highlight the excellent customer support. Chris Webb remarked, “Customer support is so friendly, the site is easy to navigate, and slots play fair.” Quetzalcoatl commented, “Nice selection of slots, fast payments, and a great look of the site.”

Negative feedback on Reviews.io often points to misleading promotional practices, particularly regarding bonuses and withdrawals. Tee explained, “Bonus isn’t actually a bonus. Took £100 of my own money and got it up to £1000 just to be told it is bonus money and not withdrawable.” Nick White shared, “Been waiting for a week for my first withdrawals. Fast withdrawals are an absolute joke of a site.”