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Casilando Welcome Bonus
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Casilando, launched in 2017, operates under White Hat Gaming Limited and holds its ground in the competitive UK online gambling scene. The website features a standout design that differentiates it from many typical casino sites, which has been continually honed since its debut. This design is not just about looks; it complements the site’s usability, making it an interesting option for those looking for a new place to play online.
While Casilando shares many actual features with its sister sites, its presentation is notably different, thanks to some bold design choices. This approach by White Hat Gaming aims to give each of their casinos a unique visual identity, highlighting their dedication to creating varied digital environments.
General brand information:
| Parent Company Name | White Hat Gaming Limited |
|---|---|
| Website | casilando.com |
| Head Office | 85 St John Street, Valletta, VLT1165, Malta |
| CEO | Phillip Gelvan |
| Company size/Employees | 2k+ employees |
The first thing you notice about Casilando is its neat and calming design, where light blue and white colors create a pleasant visual package. Right at the center of the homepage, there’s a rotating banner that switches between a welcome bonus and tips for responsible gambling—keeping key information upfront and accessible.
Just below this banner is where the gaming action starts. The layout here is simple and direct. You have a menu that lets you choose from different game categories such as new arrivals, top games, various types of games (some hidden under a ‘More’ dropdown), and, interestingly, a section for game providers.
This feature is particularly handy: click on ‘Providers’, and a side menu pops out listing all the game developers. From there, you can select a provider and then have all their games displayed, which is a quick way to find your preferred games.
Jamie Wall Casino Analyst
Slots lovers will find even more to like with additional filter options available in their category. Here, you can sort slot games by specific features, making it easier to find the kind of game you’re into. There’s also a slick search bar at the top. Click on it, and you’ll see the most popular tags and providers. This is great because you’re not just stuck searching by game titles; you can explore based on game providers and tags related to the games.
What’s more, you can also click on the game, and while it loads, you get to see useful details like the game’s volatility, provider info, and what win lines or reels are involved. It’s a bit of a letdown that they don’t show the return to player (RTP) stats here—a piece of info serious players often look for.
A side menu on the left further simplifies navigation around the site. This menu stays with you no matter where you go, giving you quick links to games, deals, messages, your account, and a shortcut for making deposits. There’s also a fixed shield icon at the bottom of this menu, a fast link to the responsible gambling page, underscoring the site’s commitment to safety.
On mobile, Casilando performs well. The transition from desktop to mobile doesn’t compromise speed or accessibility, and you’ll find that most of the desktop games are also playable on mobile. This consistency allows you to play games comfortably, be you on a computer or playing on the go.
General usability aspects:
| Ease of navigation | Clear and easy to navigate |
|---|---|
| Mobile games availability | Good support without a direct Casilando mobile app |
| Game filters | Detailed, including by feature and provider |
| Search function | Helpful, showing options for tags and providers |
| Loading speed | Quick, with useful info available during the wait |
| UX and UI rating | Strong, thanks to an intuitive design and easy navigation |
Casilando’s simplistic design and functionality make it a solid choice for online gambling. The site’s layout and navigation are designed to help you find and play games without hassle. However, the lack of RTP information might be a drawback for players who consider this when choosing games. Given these points, I’d rate Casilando at a 4.5 out of 5. It does well on many fronts, but there’s always room for a bit more transparency and detail to push its convenience limits further.
Casilando Casino holds licenses from the UK Gambling Commission (No. 52894) and the Malta Gaming Authority (No. MGA/B2C/370/2017), encompassing Remote Casino, Remote Bingo, Remote Gambling Software, as well as betting on real and virtual events. These credentials suggest a firm commitment to fair and secure gaming practices.
Security aspect overview:
| SSL encryption | 128-bit |
|---|---|
| Deposit Limits | Yes |
| Activity Limitations | Yes |
| Self Exclusion | Yes |
| Protection of Minors | NetNanny, Cybersitter, Better Internet For Kids |
| Problem Gambling Organisations | BeGambleAware, GamCare, Gamblers Anonymous (UK), Gamblers Anonymous International Service Office, GamBlock |
| IT-Security | Amazon RSA 2048 M02 |
| Firewall | Yes |
| Anti Money Laundering | Source of funds and identity verification |
And of course, besides those licenses, Casilando prioritises player safety and supports responsible gaming. The casino provides practical tools for players to manage their own gaming behaviour effectively. This includes setting limits on deposits and utilising reminders to track playtime. If a player feels the need to step back, they can easily activate time-out periods. In cases where a player might need longer breaks, options for self-exclusion and even closing accounts are readily available.
Further emphasising their commitment to responsible gambling, Casilando includes quick-access links for help and an easy-to-use self-assessment on their website, encouraging players to self-reflect on their gaming habits. They also link to well-known support organisations such as BeGambleAware and GamCare.
On the cybersecurity front, Casilando Casino secures player data with SSL encryption for better account security. This is one of the most crucial measures for protecting personal and financial information as it guarantees your data is safe and won’t be leaked or intercepted.
Moreover, the casino actively prevents underage gambling by accepting only players who are 18 and older, with necessary identity verification steps in place. They also recommend tools like NetNanny and CyberSitter to help prevent minors from accessing gambling sites, reflecting a proactive approach to this serious issue.
Casilando is committed to providing a safe and responsible setting for its users, backed by stringent regulatory measures and robust security systems. While they score highly for their efforts, continuous improvement is essential in maintaining and improving these standards. With a strong focus on responsible gaming and security, Casilando Casino earns a reliable reputation in the online gambling scene, deserving a solid 4.5 out of 5 for its overall execution and dedication.
Casilando’s guidelines are essential for anyone looking to start playing at their casino. Here’s an essential guide to understanding their operational rules before you begin playing:
When setting up an account at Casilando, you will be pleased to discover that the process is efficient and fast. Here’s a detailed guide based on my experience with their registration procedure:
Username and Access Details Begin by choosing a unique Casilando login name, entering a valid email address, and establishing a strong password. You will also need to select your country from the list provided.
Terms and Communications Take a moment to read and agree to the casino’s terms. At this juncture, you can decide if you want to receive promotional messages and bonus alerts, customising these settings to your preferences.
Personal Information Input your first and last name along with your date of birth. It’s crucial that these details align with those on your official identification to prevent any issues during the verification stage.
Contact Details Fill in your complete address and phone number. These are crucial for identity verification and to strengthen the security of your account.
Account Verification After filling out the registration form, you will receive an email containing a verification link from Casilando. Activating this link is a necessary step to finalise the creation of your account.
Identity Verification Before you can begin gaming, Casilando requires you to verify your identity. This is typically done by uploading a government-issued ID and a recent utility bill to confirm your residence.
Casilando Casino opens its doors to newcomers with a selection of sign up bonuses and rewards aimed at boosting their initial gaming sessions. These early perks are appealing, but as players settle in, they might notice that the ongoing promotions for existing customers are not as compelling.
Casilando Casino offers new players a 100% casino bonus on the first deposit up to £100, complemented by 20 free spins on the popular slot game, Book of Dead. This means that any initial deposit is doubled, providing extra funds up to £100, and the additional Casilando free spins offer a chance to explore one of the casino’s top slot games without additional investment.
To claim this Casilando Casino bonus, players need to make a minimum deposit. The bonus funds and any winnings from the spins come with a 35x wagering requirement, which is rather average compared to those of its competitors. Also, keep in mind that the bonus Casilando 20 free spins must be used within 10 days of being credited to a player’s account; otherwise, they will expire.
Previously, there were a Casilando 50 free spins with no deposit required. However, this offer is no longer available. Typically, such bonuses allow new players to try games without depositing funds. For those interested in exploring Casilando’s offerings without an initial financial commitment, the primary option now is the standard Welcome Bonus, which requires a deposit but offers a substantial match and Casilando free spins.
Casilando does lack consistent deals for existing players, which might be seen as a downside. However, the casino does offer the ability to toggle notifications for new promotions. This feature is particularly beneficial as it alerts players to limited-time offers so that they don’t miss the newly added potential benefits, even if they have opted out of receiving regular newsletters.
Casilando’s approach to bonuses has some strong points, especially for newcomers who get a nice little push when they first sign up. The welcome package is decent, giving players some extra playtime right off the bat. However, the casino doesn’t shine as brightly when it comes to keeping the momentum going for regular players. The occasional Casilando Casino bonus offers that pop up are a nice touch, and the option to receive alerts about them helps you not miss out. Still, a more consistent lineup of rewards could really improve the ongoing gamble. My personal take is that Casilando scores a 3 out of 5 in this area. While the first deposit bonus is tempting, a richer, more varied promotions could make all the difference in keeping players coming back for more rewards in the long run.
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Casilando boasts a giant selection of casino games, from classic slots and table games to live casino sessions and progressive jackpots. Particularly noteworthy are the unique categories like ‘Drops & Wins’ and ‘Other Games’, offering a refreshing variety for players seeking something beyond traditional choices. They also have partnered with dozens of renowned providers for slots; you can run into titles from Push Gaming, NetEnt, Merkur, Microgaming and as for the Live games, you have the industry giant – Evolution as well as Pragmatic (who also offer more than just live games).
Here is a concise breakdown of the game offerings:
| Game Type | Quantity | Most Popular Game |
|---|---|---|
| Slots | 1,500+ | Starburst |
| Table Games | 70+ | 3D Blackjack |
| Live Casino | 50+ | Lightning Roulette |
| Jackpots | 90+ | Treasure Nile |
| Drops & Wins | 15+ | Gates of Olympus |
| Other Games | 45+ | Slingo Big Wheel |
Using Casilando’s game lobby is easy thanks to the user-friendly design that simplifies the process of finding your preferred game. The game list menu is intuitive, allowing players to quickly switch between different categories like new games, top games, and specific game types. Some categories are neatly tucked away under a ‘More’ dropdown list, keeping the interface uncluttered. As for the games themselves, they load rather quickly. The ‘Last Played’ tab is a thoughtful addition, offering quick access to recently played games that are helpful for players who wish to revisit their last session.
The search functionality is also a significant advantage, equipped with a search bar that not only allows you to look up games by name but also by providers and popular tags. This tool is particularly useful for players looking to explore specific themes or game mechanics.
Upon selecting a slot game to play, as the game loads, players can view detailed information about the game, such as volatility, provider, win lines, reels, and associated tags or features. Unfortunately, you won’t find the RTP percentages there. You also cannot test the games beforehand in a demo mode, which might also upset some gamblers.
Casilando Casino houses a large variety of slot games, totalling over 1,500 choices. These slots come from well-known game developers, providing a blend of different themes and game mechanics that appeal to many gamblers without leaning heavily on any particular style.
Here is a table detailing some of the top Casilando slots:
For those hunting for higher stakes, Casilando Casino provides a selection of over 90 jackpot games. This category includes both progressive and fixed jackpot slots, allowing for a nice range of games without favouring one type over the other.
This table showcases some of the best jackpot games out there:
Adding to the mix, Casilando includes a special category of Drops & Wins promotion promoted by Pragmatic Play, which is famous for its random prize drops and tournaments. The casino features more than 15 games under this category and provides easy access to each.
See for yourself top Drops & Wins titles below:
When it comes to table games, Casilando has more than 70 options. This includes favourites like roulette, blackjack, poker, and baccarat, crafted to replicate the traditional feel of casino tables.
Find the most prominent table game offerings at Casilando:
| Game Name | RTP | Provider |
|---|---|---|
| All Aces Poker | 99.92% | Microgaming |
| 3D Blackjack | 99.54% | Iron Dog Studio |
| Classic Blackjack Gold | 99.00% | Microgaming |
| Baccarat | 98.94% | Switch Studios |
| Mississippi Stud | 97.86% | Scientific Games |
| 20p Roulette | 97.30% | Inspired Gaming |
| Auto Roulette | 97.30% | Switch Studios |
| Three Wheel Roulette | 97.30% | Switch Studios |
| Casino Solitaire | 96.80% | G.Games |
| American Roulette | 94.74% | Switch Studios |
Live dealer games at Casilando bring the dynamic environment of a casino right to the player’s screen. With over 50 options, this section includes a variety of table games, such as live roulette, blackjack, baccarat, and also game shows. The live setup allows for interaction with professional dealers and competition against other players in real-time.
Check out the top live game offerings in the table below:
| Game Name | RTP (%) | Provider |
|---|---|---|
| Craps | 99.17% | Evolution Gaming |
| Power Blackjack | 98.80% | Evolution Gaming |
| Lightning Roulette | 97.30% | Evolution Gaming |
| Instant Roulette | 97.30% | Evolution Gaming |
| 7’s on Fire | 97.14% | Authentic Gaming |
| Dream Catcher | 96.58% | Evolution Gaming |
| Boom City | 96.43% | Pragmatic Play |
| Baccarat | 96.00% | Evolution Gaming |
| Free Bet Blackjack | 95.90% | Evolution Gaming |
| Deal or No Deal | 95.42% | Evolution Gaming |
Casilando also dedicates space to a selection of less common games like Keno, scratch cards, Slingo, and video bingo. With over 45 unique games, this section provides alternatives for those looking for a break from standard casino fare.
Here’s a look at some of the top games in these categories:
| Game Name | RTP | Provider |
|---|---|---|
| Test Your Strength | 98.05% | DWG |
| Slingo Big Wheel | 95.55% | Slingo Originals |
| Immortal Romance Video Bingo | 95.13% | Microgaming |
| Coin Vault | 95.00% | 1X2gaming |
| Golden Hook | 94.17% | Crazy Tooth Studio |
| Tetris Slingo | 94.07% | Slingo Originals |
| Plinko Go | 94.00% | 1X2gaming |
| Lightning Box Keno | 94.00% | Lightning Box |
| Scratch Bronze | 92.00% | Hacksaw Gaming |
| Stargate Scratch | 87.00% | Scientific Games |
Casilando Casino hosts a massive collection of over 1,000 games, spanning from slot machines to live dealer games and scratch cards. The casino’s layout is user-friendly, allowing quick navigation and access to games sorted by developer—a handy feature for those seeking games from specific creators. What’s more, players can find essential details about the game below each game screen. However, there are areas where Casilando falls short. The site doesn’t provide easy access to RTP percentages, and the lack of a demo mode means new users can’t try out games without using real money upfront. Despite its clean design and hefty game selection, Casilando could elevate its service by improving access to game data and including trial versions of games. Currently, I would rate Casilando at 4.5 out of 5, recognising its usability but noting the room for improvements that could appeal to all users better.
Casilando makes a notable effort to adapt to modern tech so that its website functions well across various devices, including desktops, smartphones, and tablets. Instead of a dedicated Casilando Casino app, they have a responsive website design, allowing it to adjust effectively to different screen sizes. This setup results in a consistent interface on both iOS and Android devices, which is crucial for those who switch between devices.
The Casilando mobile interface is worth the praise. It reflects the full website’s features, maintaining quality and speed without any noticeable drawbacks in performance or ease of access. The design is well thought out for smaller screens, with menus and games neatly organised, which is vital for users who game on the move.
During my time exploring Casilando’s mobile casino, I found that the games boot up swiftly on a regular mobile internet connection, keeping their visuals sharp and gameplay snappy. Despite operating solely through a browser, without a standalone app, these factors don’t diminish the site’s reliability. Casilando maintains a high standard of mobile optimisation across different devices. While the lack of a Casilando app might pose a minor setback for those keen on downloadable content, the current setup still supports solid gameplay. This adaptability across various devices earns Casilando a commendable 3 out of 5, the performance is solid, but there’s room for improvement with the addition of an app in the future.
Casilando Casino has simplified how players can deposit funds, opting for a system that includes various payment methods and is easy to use. This flexibility means that players from different areas can pick a method that works best for them. Every transaction is processed immediately, which means there’s no waiting around before you can begin playing. Plus, the casino doesn’t tack on any extra fees for deposits, which helps keep things economical when topping up your account.
For most ways to pay, the minimum deposit is £10, a reasonable amount for those who play more casually. However, some options do require at least £20. This setup gives players some leeway to pick a payment method that matches their financial situation without pushing the budget too far.
Deposit method information:
| Payment Method | Minimum Deposit | Fees | Transaction Speed |
|---|---|---|---|
| Mastercard | £10 | N/A | Instant |
| Visa | £10 | N/A | Instant |
| PayPal | £10 | N/A | Instant |
| Skrill | £10 | N/A | Instant |
| Neteller | £10 | N/A | Instant |
| Neosurf | £10 | N/A | Instant |
| Trustly | £10 | N/A | Instant |
| CashToCode | £20 | N/A | Instant |
| Paysafecard | £10 | N/A | Instant |
| Instant Bank Transfer | £10 | N/A | Instant |
Casilando receives a solid rating of 4 out of 5 for its deposit methods. The process is efficient, and the terms are favourable. Once you deposit, your funds show up in your account immediately, so you can get started with your gaming session without delay. This significantly improves the site’s practical use for gamblers who appreciate quick action.
When it comes to pulling your winnings out of Casilando Casino, the process is as clear-cut and user-friendly as topping up is. With a minimum withdrawal amount of £10, it’s easy for players to access their money without needing to build up a hefty sum. The methods for withdrawing cash are the same as those available for depositing, except for Paysafecard.
Cashout method information:
| Payment Method | Minimum Withdrawal | Fees | Withdrawal Speed |
|---|---|---|---|
| Mastercard | £10 | N/A | 2-5 business days |
| Visa | £10 | N/A | 2-5 business days |
| PayPal | £10 | N/A | 2-5 hours |
| Neosurf | £10 | N/A | 12-36 hours |
| Trustly | £10 | N/A | 12-36 hours |
| Skrill | £10 | N/A | 12-36 hours |
| Neteller | £10 | N/A | 12-36 hours |
| CashToCode | £10 | N/A | 12-36 hours |
| Instant Bank Transfer | £10 | N/A | 3-6 business days |
Casilando’s withdrawal setup showcases a commendable variety in its methods, and the minimum amount required to pull funds is comfortably low, making it accessible for regular players. The process shines when using e-wallets, where withdrawals happen swiftly. Yet, for those using other methods, be prepared to potentially wait up to five days to see your winnings. This slower pace could be a hiccup if you’re in a hurry to access your funds. Considering these points, I’d give Casilando withdrawal time and methods a solid 4.5 out of 5 rating. It’s efficient and generally works in the player’s favour, though it’s not without its slower moments for certain withdrawal routes.
Casilando’s customer support system is set up to be user-friendly and effective, allowing players to get help quickly and easily. Information on how to access support is conveniently located at the bottom of every webpage. This shows Casilando’s commitment to helping players swiftly resolve their issues.
For players needing immediate assistance, Casilando live chat is a practical choice. It operates around the clock, offering real-time interactions with knowledgeable agents who are ready to tackle any questions or problems that may pop up. Although there’s no pop-up chat bubble, reaching Casilando live chat is easy: a clear link at the bottom of the website leads to the general support section from where you can choose the ‘Live Chat’ option. For less urgent concerns, sending an email to the support team is another solid option.
Support method information:
| Contact Method | Availability | Average Response Time |
|---|---|---|
| Live Chat | 24/7 | Within minutes |
| 24/7 | Within a few hours | |
| FAQ | Always available | Instant |
The Help Centre at Casilando is also well-developed, including a FAQ section covering numerous topics. Thanks to the FAQ’s search feature, players can quickly find solutions to common issues, reducing the need to contact support directly.
When I tried out the live chat myself to ask about deposit fees, the response was prompt—taking just a few minutes—and it was clear that Casilando doesn’t add any extra fees, though they advised checking with payment providers for any external charges.
The support setup at Casilando deserves recognition. The quick replies in the live chat and the thorough help provided through email and the FAQ build a strong support structure. Given these aspects, I’d give their customer support a rating of 4 out of 5. Casilando Casino shows a strong commitment to customer care, improving the overall player satisfaction with the site.
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As a regular at various online casinos, I’ve come to appreciate websites that offer a wide range of games and prioritize user needs through efficient design and supportive features. Casilando Casino ticks several of these boxes but has areas for improvement.
Casilando offers over a thousand titles across various categories, appealing to those who value variety. The site’s simple and pleasant design makes browsing easy, with detailed game information that helps players choose games suited to their style. Casilando free spins add an extra layer of excitement.
However, Casilando falls short in ongoing promotions for loyal players. While the Casilando welcome bonus attracts new players, the lack of follow-up deals may reduce long-term engagement.
Support services at Casilando are robust, featuring a 24/7 live chat and a comprehensive FAQ that efficiently addresses common issues. Financial transactions are smooth, with various payment methods and no fees on deposits and withdrawals. The Casilando login is straightforward, providing easy access to your account.
Overall, Casilando Casino excels in game variety and support but lacks continuous player promotions. I rate it 4 out of 5. It’s ideal for players prioritizing a broad game selection and efficient support but may not satisfy those seeking long-term rewards. For more options, explore Casilando sister sites.
If you get cut off mid-game, first step is to log out, then log back in. When you return to the game, it should pick up right where you left off, thanks to the game’s internal mechanics. Most of the time, it will show you the outcome of your last move and tell you about any winnings right away. If you want to dive deeper into the specifics of a particular game session, you can do so through Casilando account settings. Just go to My Account, select Account History, and adjust the date settings to pinpoint the exact game.
Start by reaching out to Casilando’s customer support via live chat. You’ll need to confirm your identity and provide the old and new numbers. Once everything checks out, they’ll update your details and confirm the change directly with you.
Running into Casilando login problems? This could be a sign that your account needs verification. Take a look through your email folders, including spam and junk, for a message from Casilando that includes an activation link. If the link’s missing or not working, getting in touch with customer support through their live chat is your next best move.
Currently, Casilando doesn’t have a refer a friend bonus or program. While this feature is common at other online casinos, Casilando is currently focused on different promotions. It’s worth keeping an eye on their promotions page for any potential updates or additions like a referral program down the line.
For UK players, using a credit card to deposit at Casilando isn’t an option, which is in line with UK Gambling Commission rules. These measures are in place to support responsible gambling. Instead, Casilando supports a range of alternative payment methods like e-wallets, debit cards, and bank transfers.
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