Casilando Casino

Casilando Online Casino holds a UK Gambling Commission licence (52894) that covers remote casino, bingo, gambling software, and event betting. There’s also a second active licence from the Malta Gaming Authority (MGA/B2C/370/2017). Both are shown on the site. We checked for fines, complaints, and regulatory issues – nothing came up. Casilando, which runs under the same licence, has stayed off blacklists too. That alone gives players a strong base to feel confident in the site’s legal standing.

The safer gambling section is found in the footer and is clear enough to navigate. Players can apply deposit limits, timeout settings, payday blocks, and account closures. A self-assessment tool is included, and links to professional help are available with phone numbers. We think it’s all laid out well, though it would help if some of these tools were easier to reach inside account settings. One real downside is the absence of two-factor login, which puts account protection behind the curve. Encryption is active, and all data is secured, but login security is missing that one step.

As for underage users, Casilando explains its policy firmly. Players must be 18 or over, and ID checks are used if there’s any doubt. There’s also a full section aimed at parents and guardians with advice for keeping accounts private and filtering access through tools like NetNanny or Cybersitter. It’s written in plain terms, which helps.

Security Aspects at CasilandoCasino

We trust Casilando based on its licences, transparency, and policy setup. The lack of 2FA is a clear gap, and some safety tools could be better placed, but overall it’s a stable site that covers the basics for user protection without going too far beyond.

You can use nine deposit methods at Casilando, and the minimum is just £10. That puts it in a good starting place for most players. We noticed deposits go through instantly and no fees are added which is always a relief.

Deposit Methods at Casilando Casino

I used Visa and put in £10. My saved card was auto-filled, so I didn’t have to type anything. Once I confirmed, the money landed in my balance in less than 20 seconds. The deposit section looked tidy and easy to follow, though I would’ve liked to see basic info for each method upfront. Still, I didn’t hit any delays, and I got a confirmation email instantly.

Jordan Conroy Editor

We’ve seen tighter bonus deals, and we’ve seen worse. Casilando gives new users something to work with, but it doesn’t build on that momentum once you’re in. While the welcome promo gives a nice boost to newbies, the promotions section dries up fast.

Welcome Bonus + No Deposit Free Spins

This is the headline deal: you deposit £10 or more and get your deposit matched up to £100, with 20 no deposit free spins on Book of Dead added. Both the bonus and spin winnings are tied to a 35x wagering requirement, which adds a bit of grind across the board. We liked the no deposit bonus side of this deal though, it’s a nice neat extra to the actual match bonus.

Other Offers

Outside the two welcome deals, one of the only extra Casilando casino bonuses during our check was the standard Drops & Wins promo. This isn’t unique to Casilando as it’s organised by the slot provider and shared across many sites. There’s no bonus calendar, no long-term event, and nothing tied directly to player retention. We didn’t spot anything for regular depositors or seasonal campaigns either. If you’re the type who likes weekly deals or loyalty-style perks, this site feels quiet.

Casilando pushes out a big library with over 4,000 titles, and if you’re into slots, you’re in good shape. There’s plenty to play indeed: video slots, table games, jackpots, live dealer rooms. We spotted all the expected names in the provider list such as NetEnt, Microgaming, Wazdan, Thunderkick, and Red Tiger are all on board. , so the content itself is strong. Just don’t expect extra QoL features as you won’t find a demo mode here and games also don’t link to info pages, that’s another area where Casilando could’ve done more.

The search bar works well and picked up everything we threw at it – themes, titles, even developer names. But filtering is where we wish things were developed better. There’s only a “Providers” list, and that’s buried behind a single button. We’d like to see better sorting tools, filters by volatility or game type, or even something basic like categories that sit closer to the games. The current menu is small, pushed to the top, and easy to miss. Live casino games are also inconsistent, some weren’t running at all, with no clear indicator for what’s active or down.

Mobile Play

Casilando works just fine on phones, but there’s no actual mobile app. The site prompts players to “install the app,” but this just places a shortcut to the browser version on your home screen. It’s not a standalone app with offline features or deeper integration.

I found that the casino doesn’t have an app, so I loaded the site on my phone’s browser. I actually prefer how it looks that way – the tighter layout makes the design feel cleaner. I managed to login fairly quickly, mainly thanks to the saved passwords enabled. Getting around the site was easy, and the navigation menu at the bottom made everything feel close by. Pages opened fast, but game loading times dragged a bit. Most of them took anywhere from 15 to 30 seconds, and I had to put the games in full-screen mode before playing, which is not ideal, but still usable.

Jordan Conroy Editor

Game Types Available at Casilando Casino

That aside, now it’s time to check what exactly Casilando has in store for each type.

Slots

Casilando’s slot section is massive with over 4,000 games. What helped was seeing sub-pages like Megaways, Buy Feature, and Cluster Pays – not every site breaks them out this clearly. You’ll find all the mainstream providers here, plus a good number of jackpot and classic games.

Slots at Casilando Casino

I tried several of the games from the slots tab. Ride The Lightning stood out for its theme and jackpot setup, but I wish it had more paylines – the layout feels a bit restricted. Extra Chili Megaways looked great visually and the cascading reels worked well. Wild Frames brought something fresh with its symbol charge feature – I liked how bonuses were built in the background. The same goes for Honey Rush, which had a fun board layout and crisp design. Storm to Riches was decent, though I found the expanding reels more of a gimmick than a real payoff.

Jordan Conroy Editor

Table Games

This Casilando section is a bit thin – just over 40 games, most of them roulette or blackjack. While we didn’t concentrate on providing a roulette review specifically, it would be more convenient if live dealer tables won’t be mixed with the RNG titles, as it makes browsing messy. There are a few side titles like baccarat or dice games, but nothing rare or new.

Table Games at Casilando Casino

I went with 3D Blackjack and liked the old-style look, but the dealer’s voice overlapped at times which got annoying. The animations were fine otherwise, and everything ran without issues. It’s just the audio that pulled me out of it.

Jordan Conroy Editor

Live Games

With 44 live titles, this is a mid-size catalogue at Casilando. Most of what we saw came from Evolution and Pragmatic Play – the usual suspects. Blackjack, roulette, baccarat, and a few game shows round it out. The live games ran fine on desktop and mobile, but not every table was always live. That was frustrating during off-peak testing.

Live Games at Casilando Casino

I tested Crazy Balls from Pragmatic Play. It ran nicely and had a good range of bonus extras, especially with the random multipliers. There’s a bit of chaos to the pace, but it worked in its favour. Overall, it was one of the more entertaining picks from the live lobby.

Jordan Conroy Editor

Other Games

We were surprised to see more than 50 games here – a solid range of scratch cards, crash titles, and arcade picks. A few of them offer interesting mechanics, but others are forgettable. Still, this section gives players something different from the usual slots and cards, and we think it’s worth scrolling through.

Live Games at Casilando Casino

I played Test Your Strength and didn’t find much there – it looked like an arcade title, but the action was repetitive and flat. Gold Coins at least had a good jackpot ceiling, but it would’ve helped to have card price options to mix things up.

Jordan Conroy Editor

There are seven withdrawal methods available at Casilando, with a minimum of £10 per request and no added fees. On paper, it all looks player-friendly – a decent range of payment providers and a 48-hour timeframe for withdrawal times, a timeline backed by many Casilando reviews.

Withdrawal Methods at Casilando Casino

I clicked into My Account, then had to select “Withdraw Now” from a dropdown menu – not the most intuitive path. The rest was a breeze. I withdrew using the same Visa card I’d used to deposit. The entire process took under 20 seconds, and I got an email confirming the request instantly.

Jordan Conroy Editor

KYC

Casilando claims to handle account verification as early as registration, which is partly true. If they can’t match your details automatically, you’ll be asked to upload documents later. While there’s no dedicated section in the Help Centre for KYC, the process itself is clear once you find the upload portal. It’s placed at the top of the Help Centre and shows your verification progress

To contact customer service at Casilando, you can either start a live chat, send an email to [email protected], or click through the FAQ. The live chat is available 24/7, and you’ll be talking to an agent in under a minute most times. We didn’t spot any phone number, and there’s no mention of messenger apps. So if you prefer speaking to someone directly, chat is really your only option.

The FAQ deserves credit though. It’s clearly organised and searchable. The Help Centre breaks down info into six sections and around 40 entries in total. It manages to cover most practical queries, so you might not even need to contact support if you’re just looking for basic info like payment limits or how to reset your password.

I tested live chat by opening it from the menu on the desktop. I connected to an agent instantly. I asked three questions: how often withdrawals are processed, if phone support exists, and what the min/max withdrawal limits are. Responses landed in about a minute each time. Agents were polite and got to the point, but didn’t go into much detail. For anything that’s not a yes-or-no question, expect to send a follow-up or two.

Jordan Conroy Editor

Support Options at Casilando Casino