#Ad, 18+, GambleAware.org | New players only. One welcome package per player. Min deposit £20 1st deposit: g...et 100 bonus spins, 2nd Deposit: get 120 bonus spins, 3rd deposit: get 140 bonus spins, 4th deposit: get 160 bonus spins. All spins are on slot game Book of Dead only. Spins winnings credited as bonus funds. Max winnings from bonus spins are equivalent to the number of spins awarded. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement [bonus only). Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, bonus spins within 10 days. Affordability checks apply. Full Bonus T&C
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In this Captain Spins Casino review, discover how to maximise your bonuses and understand the various deposit methods and limits available. Our analysis also explores customer support features, player protection measures, and the wide game offerings, guaranteeing you have all the information needed to comprehensively understand the casino's offerings.
Launched in2019
LicenseMalta Gaming Authority, UK Gambling Commission
Min Deposit£10
Payment MethodsMasterCard, VISA, PaySafe, Neteller, Skrill , PayPal, Bank ID, Bank Wire, Interac, Trustly, Sofort, Debit Cards
Withdrawal MethodsMasterCard, Visa, PaySafe, Neteller, Skrill, PayPal, Bank ID, Bank Wire, Interac, Trustly, Sofort
Min Withdrawal£10
Games1350
Game TypesBaccarat, Blackjack, Craps, Poker Games, Roulette, Scratch Cards, Slots
RTP97.85%
Game ProvidersNetEnt, Microgaming, Red Tiger Gaming, Rabcat, Quickspin, 1X2 Gaming, Big Time Gaming, WMS, IGT, NYX, Fantasma, Foxium, Sling Shot
Captain Spins Pros & Cons
Pros
Wide Selection of Games: Over 2,000 slot games, numerous table games, live casino options, and more.
High-Quality Software Providers: Games from top developers like Evolution Gaming, Microgaming, NetEnt, and Pragmatic Play.
Detailed RTP Information: Clear RTP data is provided for each game, helping players make informed decisions.
Free Play Options: Most games can be played in demo mode after registration, allowing players to try before betting real money.
24/7 Customer Support: Available through live chat and email, providing prompt and helpful assistance.
Licensed and Regulated: Holds licences from the UK Gambling Commission and Malta Gaming Authority, providing a secure environment.
Cons
No Bingo Games: Bingo is not available among the game selections.
Withdrawal Processing Times: Bank transfers and credit/debit card withdrawals can take 2-5 business days.
No Dedicated Mobile App: While mobile-optimised, there is no specific app for easier access.
We inform our visitors that we do not have a partnership with Space Casino and do not recommend it.
For reliable alternatives, we have compiled a list of other UK online casinos. Each has been carefully evaluated and meets our high standards, providing a satisfactory gaming environment.
Captain Spins
4.5
Bonus520 Free Spins
Min. deposit£20
Wag. req. (bonus)-
Wag. req. (spins)35x
#Ad, 18+, GambleAware.org | New players only. One welcome package per player. Min deposit £20 1st deposit: g...et 100 bonus spins, 2nd Deposit: get 120 bonus spins, 3rd deposit: get 140 bonus spins, 4th deposit: get 160 bonus spins. All spins are on slot game Book of Dead only. Spins winnings credited as bonus funds. Max winnings from bonus spins are equivalent to the number of spins awarded. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement [bonus only). Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, bonus spins within 10 days. Affordability checks apply. Full Bonus T&C
#Ad, 18+, GambleAware.org | New UK certified players | Valid mobile number required | No minimum deposit | 2...0 free spins no deposit on Book of Dead spins allocated | 40 times wagering on winnings Full Bonus T&C
#Ad, 18+, GambleAware.org | This Kwiff Casino Welcome Bonus is offered to New Registered Customers Only. To ...qualify for the Kwiff Casino Sign Up Bonus, you must deposit and wager at least £20 daily on any slot game in the casino within the first 5 days of your first deposit made. The maximum daily amount of Free Spins granted under this promotion is 40, not exceeding a combined total of 200 if all conditions are met. The winnings from the Free Spins hold no wagering requirements. Full Bonus T&C
#Ad, 18+, GambleAware.org | Automatically credited upon deposit. Cancellation can be requested. First Deposi...t Only. Min. deposit: £20. Max Bonus £55. WR of 30x Deposit Plus Bonus amount (Slots count 100% and any other game 10%) within 30 days. Spins Game: Big Bass Bonanza. WR 60x free spin winnings amount (only Slots count) within 30 days. Spin value: £0.10. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies).Bonus must be claimed before using deposited funds. Bonuses do not prevent withdrawing deposit balance. First Deposit Bonus can only be claimed once every 72 hours across all Casinos.Bonus Policy applies. Full Bonus T&C
#Ad, 18+, GambleAware.org | Welcome offer is for new customers only. The minimum deposit required is £10. 20...0x wagering requirements apply. The offer varies depending on the first deposit amount: £10-19.99 deposit awards 10 spins each day for the first 7 days + £10 bonus, £20-49.99 deposit awards 20 spins each day for the first 7 days + £20 bonus, £50-99.99 deposit awards 50 spins each day for the first 7 days + £50 bonus, £100+ deposit awards 100 spins each day for the first 7 days + £100 bonus. Full Bonus T&C
Why Choose Captain Spins
Captain Spins Casino, established in 2019, is a prominent name in online gambling. Managed by White Hat Gaming Limited, the casino operates under strict regulations and holds licences from the UK Gambling Commission and the Malta Gaming Authority. These credentials guarantee a secure and trustworthy environment for its players.
Captain Spins has recently been nominated by the highly respected casino-ranking site BestNewZealandCasinos.com. This nomination demonstrates the casino’s excellent standing in all iGaming spheres, and thanks to Captain Spins’ offering, the same sentiment is shared across the board: it’s been called the industry go-to, with excellent offers, exceptional games, and lavish loyalty.
Key Information:
Parent Company
White Hat Gaming Limited
Website
captainspins.com
Head Office Address
85 St John Street, Valletta, VLT1165, Malta
CEO
Philip Gelvan
Company Size
201-500 employees
Captain Spins sets itself apart with its unique pirate-themed interface, designed to provide a comfortable gaming session. The casino offers many games from leading software providers, providing many options for players. Captain Spins boasts a wide game selection, from slots and table games to progressive jackpots, fitting various gaming preferences.
Players can try a generous welcome package, daily promotions, and a robust loyalty program that rewards regular play. Captain Spins’ mobile-optimised site allows easy gaming, navigation, and fast load times.
Captain Spins is ideal for newcomers and existing customers looking for a reliable and entertaining online casino. Its game library, excellent customer service, and secure payment options make it a top choice for players in the UK and beyond. If you prefer spinning the reels or playing at live tables, Captain Spins provides a comprehensive and rewarding gaming site.
Captain Spins Usability Facts
Captain Spins Casino is a bright online gaming site. The homepage immediately draws users in with its colourful and interactive design. The main banner features the casino’s welcome package, offering 520 bonus spins, a significant attraction for new players. The website’s pirate-themed aesthetic is fun and attractive.
Users will find the interface user-friendly and well-structured upon interacting with the site. The main menu, accessible via the top-left hamburger icon, provides quick links to essential sections such as Games, Promotions Calendar, Loyalty, Payment Methods, Support, and Live Chat. This guarantees players can easily find the information they need without hassle.
Usability Facts:
Ease of interaction
The website features a clear and organised layout, allowing users to browse different sections effortlessly.
Mobile games availability
Captain Spins offers a mobile-optimised site, guaranteeing that players can access their favourite games on smartphones and tablets without losing functionality.
Game filters
The casino includes effective filtering options, enabling players to sort games by type, provider, and popularity.
Search function
A robust search feature lets users quickly find specific games or game types.
Loading speed
The site demonstrates quick loading times, guaranteeing that players can start playing their chosen games with minimal delay.
UX and UI rating
The UX and UI are highly rated, with intuitive design elements and a visually appealing layout.
Expert's Rating
First Impression5.0
Captain Spins excels in providing a user-friendly interface with easy navigation, quick load times, and a comprehensive selection of games. The casino’s attention to detail and commitment to delivering high-quality user interaction make it a top choice for online gaming. Based on my interaction with the site, I rate Captain Spins’ usability with a solid 5 out of 5.
Captain Spins Casino is fully licensed and regulated. The casino operates under two major licences. The primary licence for UK players is from the UK Gambling Commission (UKGC), guaranteeing compliance with strict regulatory standards under account number 52894. Captain Spins holds a licence from the Malta Gaming Authority (MGA) for customers outside the UK, with licence number MGA/B2C/370/2017, issued on 01/08/2018. These licences are crucial indicators of the casino’s legitimacy and commitment to fair play, making Captain Spins a trustworthy option for online gaming.
Captain Spins prioritises player security by implementing advanced security measures, including SSL encryption, to protect personal and financial information. The casino also employs Random Number Generators (RNGs) to guarantee that all game outcomes are fair and unpredictable. Captain Spins has not been featured on any blacklists, further attesting to its reliability and safe gaming practices.
Captain Spins is committed to promoting responsible gaming and offers various tools and resources to help players manage their gambling activities. The casino provides player protection tools such as deposit limits, time-outs, and self-exclusion options. Here is a detailed table of the player protection features available at Captain Spins:
SSL Encryption
128-bit
Deposit Limits
Can set daily, weekly, or monthly deposit limits to control their spending.
Activity Limitations
If you need to take a break from playing, select 1 day, 2 days, 1 week, 1 month or 6 weeks. Detailed reports in ‘My History’
Advanced firewalls and SSL encryption are used to protect player data and transactions.
Firewall
Yes
Anti Money Laundering
ID Verification
Expert's Rating
License and Security5.0
Captain Spins Casino excels in providing a secure, fair, and responsible gaming environment. The casino demonstrates a strong commitment to player safety and responsible gaming with robust licences from UKGC and MGA, advanced security measures, and comprehensive player protection tools. Based on my interaction with the site, I rate Captain Spins’ licensing, security, and player protection a solid 5 out of 5.
Captain Spins Casino offers new and existing players many bonuses, providing a rewarding weekly gaming process. Players can use multiple bonus opportunities to improve their gameplay, from welcome packages to daily promotions.
520 Bonus Spins Welcome Bonus
Captain Spins Casino offers a 520 Bonus Spins Welcome Package for new players without a bonus code needed. The joining offer includes bonus spins across four deposits: 100 bonus spins on your first deposit, 120 on the second, 140 on the third, and 160 on the fourth. All spins are for the “Book of Dead” slot game, with each spin valued at £0.10. Winnings from spins are credited as bonus funds and capped at the number of spins awarded. To convert these bonus funds into withdrawable cash, you must meet a 35x wagering requirement. Bonus spins expire in 10 days, and bonus funds in 30 days.
The maximum bet with bonus funds is £5. Withdrawals of cash deposits can be made anytime, but withdrawing before meeting the wagering requirements forfeits the bonus and associated winnings. The minimum withdrawal amount is £10. Affordability checks may affect wagering limits.
Monday Care Package - 20 Bonus Spins
Captain Spins Casino offers a Monday Care Package promotion where players can receive 20 bonus spins on the slot game Mighty Munching Melons.
To participate, existing players must make a cash deposit of £20 on Monday. The promotion is valid from 00:01 GMT until 23:59 GMT. Spin winnings are credited as bonus funds and must be used within 30 days. Spins must be used within 10 days. Bonus and spin winnings are separate from cash funds and are subject to a 35x wagering requirement. The maximum bet with bonus funds is £5.
Tuesday Spin Up - Up to 100 Spins
Captain Spins Casino offers a Tuesday Spin Up promotion where players can earn up to 100 bonus spins on the slot game Big Burger Load it up with Xtra Cheese.
For every £1 deposited on Tuesday, players receive 1 bonus spin, with a minimum deposit of £20 required. The maximum number of spins that can be earned is 100. This offer is valid for existing players only and is available until 23:59 GMT on Tuesday.
Spin winnings are credited as bonus funds and must be used within 30 days. Spins must be used within 10 days. Bonus and spin winnings are separate from cash funds and are subject to a 35x wagering requirement. The maximum bet with bonus funds is £5.
Thursday Mission Rewards - 10% Cashback
Captain Spins Casino offers a Thursday Mission Rewards promotion, providing 10% cashback on all cash losses incurred on Thursdays. No Captain Spins promo codes are needed to take advantage of this offer.
Existing players can receive up to £100 in cashback, with a minimum cashback amount of £2. The qualifying period is Thursday from 00:01 GMT to 23:59 GMT.
To participate, log into your Captain Spins account on Thursday and play your favourite games. You will receive 10% cashback credited to your account if you incur any cash losses.
Friday Reloads - 10% Match Offer
Captain Spins Casino offers a Friday Reloads promotion with a 10% match bonus on all Friday deposits, with no promo code needed. To participate, visit www.captainspins.com, log in to your account, and deposit £20 or more. Each deposit will earn you a 10% match bonus, up to a maximum bonus of £100 for the day. Select the promotion when you make your deposit.
This offer is valid for existing players in the UK and is available every Friday from 00:01 GMT to 23:59 GMT. Bonus funds have a 35x wagering requirement and must be used within 30 days. The maximum bet with bonus funds is £5. Withdrawals of cash deposits can be made anytime, but withdrawing before meeting wagering requirements forfeits the bonus and associated winnings. Only one bonus offer is awarded per account per player.
Saturday Double Deal - 20% Match Offer and 10 Bonus Spins
Captain Spins Casino offers a Saturday Double Deal promotion where players can receive a 20% match bonus up to £50, plus 10 bonus spins on the slot game Wolf Gold. No promo code is needed to take advantage of this offer.
To participate, existing players must deposit £20 or more cash on Saturday. The promotion is valid from 00:01 GMT until 23:59 GMT. The bonus funds have a 35x wagering requirement and must be used within 30 days. Bonus spins must be used within 10 days, and winnings from spins are credited as bonus funds, separate from cash funds. The maximum bet with bonus funds is £5.
Sunday Spins Spotlight - Up to 100 Spins
Captain Spins Casino offers a Sunday Spins Spotlight promotion where players can earn up to 100 bonus spins on the slot game Candy Jar Clusters. No promo code is needed to take advantage of this offer.
To participate, existing players must make a minimum deposit of £20 on Sunday. For every £1 deposited, players receive 1 bonus spin, with a maximum of 100 spins available. The promotion is valid until 23:59 GMT on Sunday. Spin winnings are credited as bonus funds and must be used within 30 days, while spins must be used within 10 days. Bonus and spin winnings are separate from cash funds and are subject to a 35x wagering requirement. The maximum bet with bonus funds is £5.
No Deposit Bonus
Captain Spins currently does not offer a no deposit bonus. Regularly visit their promotions page to stay informed about any future changes to this offer. Additionally, you can subscribe to their newsletter to receive updates on the latest promotions and offers. Meanwhile, on our website, you can explore other casinos that provide no deposit bonuses along with rewarding first deposit bonuses.
Captain Spins has caught my attention with its well-thought-out bonuses. All new players are greeted with a hefty four-stage promotion. In total, gamblers may obtain up to $1,200 and 260 FS.
My favourite part of this casino is the Daily Intel Drops. This fantastic promo provides unique bonuses daily. All promotions are designed to feel personalized, guaranteeing each gambler an enticing VIP-like treatment. Whether you get a free spin bonus, match-up, or cashback, these daily rewards add an element of surprise and a chance to win some cash.
I discovered the weekly bonus offers after navigating to the daily promotions calendar. There are unique bonuses for each day of the week, but the one that appealed to me the most was Mission Rewards. This cashback bonus grants back 10% of all your cash losses. I claimed back the 50 D, which I used on Immortal Romance. After playing with it for some time, I managed to cash out $60. It is highly recommended, as it doesn’t require any additional deposits.
Captain Spins’ loyalty program is also worth mentioning, as it rewards those who play regularly. Earning points qualifies gamblers for higher ranks within the program, granting them different perks. For example, VIP hosts, access to personalized bonuses, exciting tournaments, and rewards like fancy dinners, roadshows, and more.
Captain Spins Casino provides a range of bonuses and promotions, offering something for everyone, from a sign up offer to daily rewards for existing users. With bonuses available every day of the week, players have ample opportunities to improve their gameplay and maximise their winnings. Captain Spins Casino scores 5 out of 5 based on the variety and quality of bonuses.
Captain Spins Loyalty Program rewards players for their ongoing interaction. From the moment you register and start playing, you earn Loyalty Points based on the wagers you make on any game. On your first deposit, you receive 500 Loyalty Points. Points vary by game type: Roulette earns 0.25 points, Blackjack 0.5 points, Scratchcards 2 points, Slots 2 points, and Video Poker 1 point per £10 wagered. New games released weekly grant 3x Loyalty Points.
You can redeem up to 10,000 Loyalty Points daily, converting points into bonus funds at 1,000 points for £5. These bonus funds must be wagered 35 times on real money games before they can be withdrawn. Unused bonus funds expire after 30 days, and the maximum bet with bonus funds is £5. Captain Spins reserves the right to modify or discontinue the loyalty program without prior notice, and benefits are non-transferable.
Expert's Rating
Loyalty Programme4.0
Captain Spins offers a well-structured loyalty program that rewards players for their interaction. The ability to earn points through varied gameplay and the generous redemption rates guarantee players feel appreciated. Based on my interaction, I rate Captain Spins’ Loyalty Program a solid 4 out of 5 for its simplicity and tangible rewards.
Captain Spins Casino offers a wide range of games fitting all players. With over 2,000 slots, numerous table games, live casino options, and more, there is something for everyone. They have partnered with top software developers, including Evolution Gaming, Elk Studios, Microgaming, WMS, Wazdan, Relax, Reel Time Gaming, Side City, Silverback, Synot Games, and NetEnt, guaranteeing a high-quality gaming process.
Captain Spins Casino offers various games, guaranteeing an unforgettable process for all players. The casino provides detailed RTP information and allows players to try most games for free in demo mode after registration.
Breakdown of Game Categories:
Game Type
Number of Games
Featured Game
Slots
2000+
Gold Blitz
Drops & Wins
55
Fruity Treats
Live Casino
100
Xxxtreme Lightning Roulette
Table Games
75
All Aces Poker
Instant Win
108
Fluffy Favourites Lucky Tap
Jackpots
215
7s Deluxe Jackpot King
Captain Spins Casino offers various games, guaranteeing an unforgettable process for all players. The casino provides detailed RTP information and allows players to try most games for free in demo mode after registration.
Slots
Captain Spins Casino offers a selection of over 2,000 slot games, guaranteeing that players have many themes, features, and gameplay styles. The games are developed by some of the industry’s leading software providers, providing high-quality graphics, soundtracks, and interesting gameplay. Here is a breakdown of some popular slot titles available at Captain Spins:
Game Title
RTP (%)
Provider
Description
Gold Blitz
94%
Fortune Factory Studios
Played on 6×4 reels with 1,024 paylines, features free spins and wilds with multipliers. Includes a collect symbol for cash or jackpot prizes.
Immortal Romance
96.86%
Microgaming
Five reels, three rows, 243-ways-to-win, maximum win of 12,000x your stake, with Wild Desire bonus and four unlockable free-spins bonuses.
Sugar Rush
96.5%
Pragmatic Play
A high-volatility slot played on a 7×7 grid with 20 paylines features cascading wins and cluster pay mechanisms, bright 3D graphics, and a free spins bonus.
Ancient Tumble
96.1%
Relax Gaming
Offers a 10,000x top prize, cascading reels, free spins, increasing multipliers, and colossal symbols. Inspired by ancient Aztec and Mayan cultures.
Trigger Happy
96.58%
Big Time Gaming
5×5 grid cluster pays slot with an x50,000 top win, features wilds, free spins, and win multipliers, set in an arcade environment.
Piggy Bandits
94.5%
Inspired Gaming
1024 Ways to Win format, free spins, and a collection feature. Players join piggy outlaws in a bank heist-themed game with a top prize of 5681x your stake.
Drops & Wins
Captain Spins Casino offers a range of Drops & Wins games, allowing players to win random cash prizes and participate in tournaments. These games are known for their interesting gameplay and added fun through random prize drops and tournament rewards.
Game Title
RTP (%)
Provider
Fruity Treats
95.07%
Pragmatic Play
Front Runner Odds On
95.51%
Reel Kingdom
Rise of Pyramids
95.97%
Pragmatic Play
Great Rhino Megaways
95.59%
Pragmatic Play
Candy Blitz
96.08%
Pragmatic Play
Fire Portals
96.06%
Pragmatic Play
Live Casino
Captain Spins Casino offers interesting live casino games. This allows players to feel the fun of real-time gaming with professional dealers. The live casino section includes games from leading providers, offering a high-quality and interactive process.
Game Title
RTP (%)
Provider
Majestic Wheelshow
92.08%
On Air
Crazy Time
95.5%
Evolution Gaming
Funky Time
95.99%
Evolution Gaming
First Person Deal Or No Deal Live
95.42%
Evolution Gaming
Xxxtreme Lightning Roulette
97.3%
Evolution Gaming
Rainbow Riches Live
98%
Authentic Gaming
Table Games
Captain Spins Casino offers a comprehensive selection of table games, providing classic and modern variants of popular games like poker, roulette, and blackjack. These games are developed by leading software providers, guaranteeing high-quality gameplay and fair odds.
Game Title
RTP (%)
Provider
All Aces Poker
99.92%
Games Global
20p Roulette
97.3%
Evolution Gaming
9 Pots of Gold Roulette
97.3%
Games Global
Vegas Single Deck Blackjack Gold
95.42%
Games Global
Vegas Strip Blackjack
99.65%
Authentic Gaming
Instant Win
Captain Spins Casino offers an array of instant win games, providing quick and entertaining ways to win prizes. These games are designed for players who prefer fast-paced action and immediate results.
Game Title
RTP (%)
Provider
Slick Riches
97.06%
Design Works Gaming
Maverick X
95%
AD Lunam
Lucky Fish Finder
96.96%
Inspired Gaming
Scratch Bronze
68.1%
Hacksaw Gaming
Solitaire
96.8%
G.Games
Jackpots
Captain Spins Casino features a collection of jackpot games, allowing players to win massive prizes. These games are designed with themes and offer various jackpot opportunities.
Game Title
RTP (%)
Provider
9 Mad Hats King Millions
86%
Gameburger Studios
Line Busters Dream
94%
Relax Gaming
Spooky Carnival
95.68%
Red Tiger
Happy Apples
95.7%
Red Tiger
7s Deluxe Jackpot King
95%
Reel Time Gaming
Cake and Ice Cream
94.81%
Red Tiger
Expert's Rating
Variety of Games4.5
Captain Spins Casino provides a comprehensive gaming process with various games across different categories. The detailed RTP information and free-play options improve the overall player interaction. The casino’s collaboration with top software developers guarantees high-quality gameplay. While the site offers various games, it does not include bingo. Based on my interaction with the site, I rate Captain Spins Casino 4.5 out of 5.
Captain Spins is accessible on various devices, including smartphones and tablets. The casino is optimised for mobile devices, guaranteeing that players can easily play their favourite games, regardless of their device. The mobile version of the site is web-based and compatible with all devices, meaning there is no need to download a separate app. Simply visit the Captain Spins website using your mobile browser for instant access.
While most games are optimised for mobile play, a few may be partially compatible. However, Captain Spins continuously updates its offerings to guarantee a broad selection of games is available to mobile users.
Captain Spins does not offer a dedicated mobile app, but their site is designed to load quickly and function easily, even on mobile internet connections. Players can access all features directly through their mobile browser, including making deposits, withdrawals, and playing games.
Expert's Rating
Mobile Gaming Experience4.0
Captain Spins Casino offers solid mobile optimisation without needing a dedicated app. The web-based site is highly responsive and compatible with all devices, guaranteeing that players can play their favourite games on the go. While interacting with the mobile site, I found the loading times fast and the navigation easy, even when using mobile internet. Based on this, I would rate Captain Spins’ mobile offering a 4 out of 5, highlighting its convenience and efficiency.
Captain Spins Casino offers a variety of convenient and secure deposit methods to provide an easy gaming process for all players. The minimum deposit amount is £20, with no associated deposit fees. Here is an overview of the deposit options available at Captain Spins:
Login: Access your Captain Spins account by logging in.
Navigate to the Cashier: Go to the cashier section of the website.
Select Deposit Method: Choose your preferred deposit method from the available options.
Enter Amount: Specify the amount you wish to deposit, guaranteeing it meets the minimum requirement of £20.
Confirm Transaction: Follow the prompts to complete your transaction. Your funds will be available instantly in most cases.
Expert's Rating
Deposit Methods4.5
Captain Spins Casino provides a variety of secure and convenient deposit methods, making it easy for players to fund their accounts. Based on my interaction, the deposit process is easy, and funds are credited instantly, allowing immediate play. I would rate Captain Spins’ deposit methods a 4.5 out of 5 for their reliability and ease of use.
Captain Spins Casino offers a variety of withdrawal methods to guarantee players can access their winnings quickly and securely. The minimum withdrawal amount is £10.
Payment Method
Minimum Withdrawal
Withdrawal Time
Fee
Visa/MasterCard
£10
1-3 business days
No Fee
Skrill
£10
Within 24 hours
No Fee
PayPal
£10
Within 24 hours
No Fee
Neteller
£10
Within 24 hours
No Fee
Bank Transfer
£10
3-5 business days
No Fee
How to Withdraw Funds
Log In: Access your Captain Spins account by logging in.
Navigate to the Cashier: Go to the cashier section of the website.
Select Withdrawal: Choose the withdrawal option.
Choose Method: Select your preferred withdrawal method from the available options.
Enter Amount: Specify the amount you wish to withdraw, guaranteeing it meets the minimum requirement of £10.
Confirm Transaction: Follow the prompts to complete your withdrawal request.
Tips for Expediting Withdrawals
To expedite your withdrawals, check your account is fully verified. This includes submitting any necessary identification documents. Also, choose e-wallets for faster processing times. If you have delays, check for any emails from the casino requesting additional verification.
Troubleshooting Withdrawal Issues
If you have delays or issues with your withdrawal, check your email for any communication from Captain Spins requesting further information. Check that your payment method details are correct and up-to-date. If problems persist, contact Captain Spins’ customer support for assistance.
Expert's Rating
Withdrawal Methods4.0
Captain Spins Casino offers a range of withdrawal methods with generally quick processing times, especially when using e-wallets. Based on my interaction, the withdrawal process is simple, and funds are typically received within the expected time frame. Captain Spins’ withdrawal methods are a 4 out of 5 for their efficiency and reliability.
Captain Spins Casino offers a robust support system to assist players with queries or issues. The support team is available 24/7 and can be contacted through multiple channels, guaranteeing help is always available.
Contact Method
Availability
Response Time
Contact Details
Live Chat
24/7
Immediate
Click on the live chat icon on the website, enter your name and email address, and start the chat.
Visit the FAQ section for answers to common questions.
The support team operates round the clock and offers assistance in multiple languages. Although there is no phone support, the live chat feature is available for registered and unregistered users, guaranteeing everyone can get help.
Troubleshooting Tips
If you have issues such as not receiving your money or delays beyond the stated processing times, check your email for any communication from the support team requesting additional information. Check your account details are correct and up-to-date. If problems persist, contact customer support via live chat or email for further assistance.
Expert's Rating
Customer Support4.5
Captain Spins Casino provides comprehensive customer support with multiple contact methods, guaranteeing players can easily get their needed help. The live chat feature, in particular, offers immediate assistance. Based on my interaction with the support team, I found the response times prompt and the staff knowledgeable and helpful. Captain Spins’ customer support is a solid 4.5 out of 5.
Captain Spins Casino offers a robust gaming process suitable for various players. The casino features over 2,000 slots, multiple table games, and live casino options, although it does not offer bingo. Detailed RTP information and free play options add transparency and allow players to try games before committing real money. Licensed by the UK Gambling Commission and the Malta Gaming Authority, Captain Spins guarantees a secure and reliable environment.
The casino offers generous bonuses, including a welcome package and daily promotions. Overall, Captain Spins is well-suited for new and skilled players looking for many game libraries, strong security, and excellent customer support. Based on my review, I rate Captain Spins Casino 4.5 out of 5.
There’s bonus money in my Captain Spins account, but when I try to play a game, I get a message saying I have insufficient funds. What’s this about?
Suppose you see a message indicating insufficient funds when using your bonus money. In that case, it is likely due to restrictions tied to the specific promotion from which the bonus was claimed. Certain bonuses, such as slots or scratch cards, are designated only for specific games. Please contact the Support team for more details on where your bonus money can be applied. They will provide you with a comprehensive list of eligible games and assist you in resolving any issues related to your bonus funds.
I forgot my password. What should I do?
If you’ve forgotten your password, you can reset it using two methods. First, click the “Forgotten Password” link in the main menu. Alternatively, click the “Login” button and select the “Forgotten Password” link below the login area. Follow the on-screen instructions to reset your password. If you continue to have issues, please contact the Support team for further assistance.
Is there a birthday bonus available?
Currently, Captain Spins does not offer a specific birthday bonus. However, the casino provides a variety of other promotions and bonuses that players can take advantage of throughout the year. These include welcome packages, daily and weekly promotions, and a robust loyalty program that rewards regular play. It is always a good idea to check the promotions page or subscribe to the casino’s newsletter for the latest updates on available bonuses and promotions. If you have any questions or need assistance, the Support team is available to help.
What is the purpose of the Control Centre at Captain Spins Casino?
The Control Centre at Captain Spins Casino is your console designed to keep you updated with critical information from the Captain about the best games and promotions. It lets you easily launch your favourite games, stay informed about the latest events, and access various features to improve your gaming process.
What should I do if my bonus money is unavailable for all games?
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