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Butlers Bingo is a popular destination for UK players looking for high-quality mobile casino games with many options. The website is distinct from other online gaming sites mainly due to its focus on new and unique titles. Read on this Butlers Bingo Review to get some useful insights on casino’s game selection, payment options and exclusive promotions. Gamblizard provides an in-depth analysis of Butlers Bingo's standout features, making it the perfect place to improve your gameplay.
We do not recommend Butlers Bingo as we do not have a partnership with this brand. Instead, consider our recommended bingo sites that offer reliable bonuses and trusted gaming options.
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Brand History of Butlers Bingo in Short
Butlers Bingo has established itself as a distinguished name in the online bingo and casino industries, offering a unique gaming process which UK players can enjoy and trust. Originating as a key player within the Broadway Gaming Group, Butlers Bingo has grown significantly since its inception, merging traditional bingo beauty with modern gaming innovation. Its success is rooted in a commitment to providing a varying selection of games, amazing themes, and a user-friendly interface that appeals to many players, from bingo lovers to experienced casino players.
The brand has been designed to focus on user interaction, offering an inviting and entertaining environment that keeps players returning. Its distinctive theme, underscored by the affable character of the Butler, provides a personal touch that enriches the gaming process.
The game selection at Butlers Bingo is another standout feature. Powered by leading software providers such as Microgaming, Eyecon, and Pragmatic Play, it offers everything from classic bingo games to the latest slots and casino table games, fitting various tastes and preferences.
Butlers Bingo’s position in the online gambling industry is further solidified by its dedication to safety and fairness. Licensed and regulated by the Gambling Commission in Great Britain, it provides a secure and trustworthy website for UK players.
Parent Company
Broadway Gaming Limited
Website
butlersbingo.com
Head Office Address
PO Box 227, Peveril Buildings, Peveril Square, Douglas, IM99 1RZ, Isle of Man
Butlers Bingo is ideally suited for players seeking a blend of traditional bingo fun, casino play, and a warm, welcoming community. Its unique theme, broad game selection, and strong emphasis on player satisfaction and security make it a standout choice among UK online casinos. Its adapted process is hard to find elsewhere in online gambling.
Butlers Bingo First Though
Visiting Butlers Bingo, players immediately notice its welcome bonus, which invites new players with a rewarding start. The site’s design is clear and accessible, made in fresh purple colours. The brand counts on user feedback, so players can find the Trustpilot rating and some comments right on the homepage. Menu is hidden on the left side of the screen. It allows quick access to game categories guaranteeing users of all levels can easily interact. Mobile optimisation is distinct, allowing for a consistent process across various devices.
The game selection is varied, fitting a broad audience with bingo rooms, slots, and scratches powered by leading software providers. Performance-wise, Butlers Bingo is recognised for its quick loading times and efficient navigation tools, including effective game filters and a responsive search function.
Aspect
Evaluation
Interaction
Intuitive and well-structured.
Mobile Compatibility
High, with fully optimised mobile games.
Game Filters
Easy game discovery.
Search Functionality
Quick and accurate.
Performance
Fast loading across the site and games.
User Interaction
Exceptional, with a focus on user satisfaction.
Expert's Rating
First Though4.5
Butlers Bingo offers excellent user interaction, marked by ease of use, a broad game selection, and effective mobile integration. My time spent with the site has been positive, showcasing their commitment to player satisfaction. I’d give Butlers Bingo a 4.5 out of 5, highlighting its strong usability with minor areas for improvement.
Butlers Bingo is renowned for its robust licensing, security measures, and commitment to player protection, making it a safe and reliable choice for online gaming. Licensed and regulated by the Gambling Commission in Great Britain under account number 39075, it adheres to stringent regulations providing fair play and integrity in all its offerings.
Gambling Securely with Butlers Bingo
Butlers Bingo’s operations are under the oversight of the UK Gambling Commission, a hallmark of trust and reliability in the online gambling industry. This licence guarantees that the casino operates within the legal framework, offering fair and transparent games. The casino‘s affiliation with Broadway Gaming Ltd also adds a layer of credibility, given the company’s reputation for providing secure and responsible gaming environments.
The online casino employs advanced internet security protocols, including SSL encryption and adherence to the Data Protection Act, to protect player data and transactions. These measures are on par with standards set by leading financial institutions.
Player Protection and Responsible Gaming
Butlers Bingo takes player safety seriously, offering a comprehensive suite of tools to promote responsible gaming. From self-assessment tests and activity statements to deposit limits and self-exclusion options, the casino provides resources to help players manage their gaming habits effectively.
Security information:
SSL Encryption
128-bit
Deposit Limits
Yes
Activity Limitations
Yes
Self-Exclusion
Yes
Protection of Minors
Net Nanny
Problem Gambling Organisations
Game Care, GameStop, BeGambleAware, Gambling Therapy, National Gambling Helpline, Block Gambling Transactions
IT Security
High-level
Firewall
Yes
Anti Money Laundering
Stringent checks on the source of funds and identity verification
Expert's Rating
Licensing and Regulations5.0
Butlers Bingo proves itself to be a secure and responsible website for online gaming. Its licensing under the UK Gambling Commission, comprehensive security measures, and dedication to player protection illustrate its commitment to offering a safe gaming environment. The casino’s proactive approach in providing tools and resources for responsible gaming further increases its appeal to players looking for a reliable online gaming process. Based on these considerations, I rate Butlers Bingo a 5 out of 5 for being a well-rounded and trustworthy online casino.
Understanding the Terms and Conditions of Butlers Bingo is crucial for a safe and comfortable gaming process. Here’s a summary of the key points from their terms that players should be aware of:
Age Restrictions: Players must be 18 or older to participate. By registering, you confirm that you meet the age requirement and can legally enter into the terms and conditions agreement with Butlers Bingo.
Loyalty Rewards: The casino values its players by offering numerous rewards for loyal customers. These rewards guarantee that returning players have something to look forward to.
Fair Gambling Practices: Commitment to fair gambling is emphasised, with Butlers Bingo promoting safe, fun, and friendly online gambling sessions. The website encourages using safer gambling features to prevent and address potential problems effectively.
Safer Gambling Policy: Players are encouraged to visit and utilise the tools and resources provided in the Safer Gambling Policy. This includes features designed to manage and monitor gambling behaviour to prevent harm.
Account Security: Players are accountable for maintaining the confidentiality of their account information, including their username and password.
Account Information Accuracy: Players must provide accurate registration information and keep it up-to-date to guarantee their account remains valid.
These key terms and conditions highlight Butlers Bingo’s commitment to providing a secure, player-friendly environment. Players must familiarise themselves with these aspects before starting their integration with the casino, including account verification, depositing and playing.
Registering and Confirming Butlers Bingo Account
Starting your gaming trip at Butlers Bingo Casino is simple and quick, guaranteeing you can plunge into the fun without unnecessary delays.
Registration Process
Visit the Butlers Bingo Website
Open your preferred web browser and visit the Butlers Bingo site.
You‘ll immediately find the Sign Up Section on the right of the homepage.
Fill Out the Registration Form
Start with feeling in your name and email, then click ‘Join Now‘ to begin the registration process.
You will be prompted to fill out a form with your additional details. This typically includes your date of birth and address, guaranteeing you meet the age requirements and can be contacted for account verification.
Account Activation
Upon completing the registration form, your account will be automatically activated.
You can login immediately using the details you provided during the signup process.
Making Your First Deposit
To start playing, visit the banking section of your account.
Choose your preferred deposit method and follow the instructions to add funds to your account. This step is essential to take advantage of the joining offer or sign up offer, which often includes free spins or bonus funds.
Identity Verification
In some instances, Butlers Bingo may require you to verify your identity to comply with regulatory requirements. This is a standard practice to provide a safe gambling.
To complete this step, visit your account dashboard’s age and identity verification page. You may need to upload documents such as a passport, driver‘s licence, or utility bill.
Tips and Additional Information
Joining Offer: Look out for any joining or sign-up offers when making your first deposit. These offers are designed to welcome new players with bonus spins or funds, improving your initial gaming process.
Verification: While your account is activated immediately, completing the verification process early is advisable. This preemptive step guarantees that withdrawals are processed easily and without unnecessary delays.
Deposits and Withdrawals: Familiarise yourself with the casino’s payment methods. Choosing a suitable option can affect how quickly you can start playing and how efficiently you can withdraw winnings.
By following these steps, you’ll be well on your way to trying the wide range of games and promotions offered by Butlers Bingo. Remember, responsible gambling practices are important, so set limits and have your gaming process within your means.
Butlers Bingo Bonuses
Butlers Bingo distinguishes itself with a generous array of bonuses and promotions, surpassing many competitors in variety and value. The casino fits new and existing customers featuring welcome bonuses, tiered jackpots, and unique gaming events like the Drop Pots and Diamond Dazzle rooms. These promotions offer everything from free spins to significant daily and weekly jackpot opportunities, guaranteeing a rich gaming process.
The promotional offerings are designed with player satisfaction in mind, balancing fun with fairness and transparency. Flexible ticket pricing and clear terms and conditions across all bonuses underline Butlers Bingo’s commitment to providing an amazing and simple gaming environment. This thoughtful promotion approach positions Butlers Bingo as a preferred choice for players seeking fun and value in their online gaming sessions.
JPGOT2GO! Tiered Jackpot
The JPGOT2GO! Tiered Jackpot event, running every Thursday from 9pm to 11pm in the Broadway Room, offers an exceptional chance for players without the need for any bonus code. This event offers a £1000 guaranteed jackpot, which players can win by achieving Bingo within a specific ball count that increases throughout the evening until the jackpot is claimed. The event is exclusive to the Broadway Room, with tickets priced between .25p and .50p. The number of tickets a player can purchase ranges from 90 to 240, depending on the game’s ball count.
The Tiered Jackpot prize is aimed to be won before the final game at 10:52pm; if not, it is guaranteed to be won in that last game. Should there be more than one winner for the jackpot, the prize will be evenly split among the winners. This bingo promotion extends across several Broadway Gaming sites, including Butlers Bingo. Winnings from this event are withdrawable because bingo tickets bought with a bingo bonus adhere to a 3x bingo wagering requirement. This guarantees that winnings are fairly distributed and that the game’s fun is maintained throughout the event.
Mini JPGOT2GO!
The Mini JPGOT2GO! event at Butlers Bingo presents players with twice daily opportunities to secure a £100 Guaranteed Jackpot, without needing a promo code. This event takes place in the Broadway Room during two specific hours each day: from 6 pm to 7 pm and then again from 8 pm to 9 pm. The event structure is designed to increase fun, with the Tiered Jackpot available in any of the Mini JPGOT2GO games. The ball count will rise throughout each event until the jackpot is claimed, guaranteeing the stakes increase as the hour progresses.
The event features a 90-ball game with a guaranteed daily jackpot win at 6:52pm and 8:52pm. Players can buy tickets with cash or a bingo bonus ranging from .18p to .30p. The Mini JPGOT2GO! has 8 different Bingo games contributing to the Tiered Jackpot with a guaranteed jackpot of £100 for each event.
This promotion is available on various Broadway Gaming sites, including Butlers Bingo, Glossy Bingo, Bingo Diamond, Dotty Bingo, and Rosy Bingo. To be eligible for prizes, players must be active at the promotion’s close. Any real cash winnings are withdrawable. Bingo tickets purchased with a bonus are subject to a 3x bingo wagering requirement before winnings can be converted to cash.
Diamond Dazzle
The Diamond Dazzle room offers a twist on the traditional 90-ball bingo game, running daily from 6 pm to 11 pm. Players in this unique room can win five prizes: 1 Line, 2 Line, Full House, the Diamond Gamble Feature, and the Jackpot. The standout feature is the Diamond Gamble, where full house winners can either accept a cash offer for the remaining Diamonds or gamble for a Mystery Diamond appraised by the Jeweller.
This interactive game allows for audience participation, where players can guess if the full house winner will accept the Jeweller’s offer or gamble for the mystery prize. It’s a fun addition that adds a layer of interaction to the game without affecting the outcomes or prizes.
Tickets are affordable from .02p to .15p, making them accessible for all players, and you can purchase between 20 and 72 tickets per game. The room also introduces a progressive Jackpot starting at £500, adding to the fun.
A unique aspect of Diamond Dazzle is the inclusion of ‘diamonds’ numbered 1-24 in the 90-ball calls. Each diamond has an assigned cash value, and as numbers are called, corresponding diamonds are removed from play. After the full house win, any remaining diamonds have their value appraised by the Jeweller, offering an additional layer of strategy to the game.
The winner of the game will be chosen on behalf of the absent players, guaranteeing the game runs easily. Active players can win cash prizes. Tickets purchased with bingo bonuses are subject to a 3x wagering requirement.
Drop Pots
The Drop Pots room at Butlers Bingo offers a unique and interesting bingo with its multilayer jackpots. It provides players multiple chances to win throughout the day without needing any Butlers Bingo promo codes. This room is open 24 hours daily, guaranteeing that players have access to continuous fun and the opportunity to win one of three different jackpots: Mini, Midi, and Maxi.
In the Drop Pots room, ticket prices range from £0.02 to £0.20, making it accessible for all players. Each player can purchase between 40 to 120 tickets per game, with prize pots varying from £3.50 to £112. The room features three distinct jackpot amounts available daily. The Mini jackpot starts at £200 with 30 ball calls, increasing throughout the day until it is won, and can be claimed multiple times between 6 am and 1 am. The Midi jackpot, seeded at £1,000, begins with 32 ball calls, increasing every third game from 3pm to 8pm until it is won. Finally, the Maxi jackpot offers the highest reward at £1,500, starting with 34 ball calls and increasing by five calls each game between 9pm and 10pm, with a guarantee of being won once daily.
Active players in this room can win prizes at the end of the promotion. Real cash winnings are withdrawable, but tickets bought with a bingo bonus have a 3x wagering requirement. Bingo Bonus Money must be used within 48 hours to qualify for winnings outside the bonus period.
No Deposit Bonus
Butlers Bingo does not provide a no deposit bonus at the moment. However, you can explore our website to find other brands that offer this type of bonus along with other bonuses, such as first deposit bonus or bonuses for regular players. We suggest you watch Butlers Bingo’s promotions page for any potential introduction of a no-deposit bonus. You can subscribe to their newsletter to stay updated on new promotions and offers.
Expert's Rating
Bonuses4.5
Assessing Butlers Bingo’s bonuses and promotions reveals a commendable blend of variety, value, and player-focused policies. The range from welcome offers to innovative daily jackpots creates an amazing environment that improves the gaming process. With clear terms and an easy access approach, these promotions guarantee players have a simple path to trying their benefits.
Considering the variety of offers, the transparency in conditions, and the overall fun of interacting with these promotions, Butlers Bingo earns a strong 4.5 out of 5. This score reflects the casino’s successful effort in providing an attractive and fair gaming website, positioning it as a top choice for players seeking fun and value.
Butlers Bingo offers a comprehensive loyalty program named Butlers Rewards, designed to reward players for their continuous play and interaction with the site. The program is structured around accumulating Rewards Points earned through depositing, wagering on casino games, and wagering in selected bingo rooms. The more points you earn, the higher your level in the program, unlocking increasingly attractive bonuses and offers.
Program Structure and Levels
The Butlers Rewards program has five levels, each offering rewards and bonuses. Players advance through these levels by earning reward points, calculated daily based on activities over the previous 30-day rolling period.
Level 1 through Level 5: Each level offers progressively better rewards, including daily deals, casino bonuses, free spins, and loyalty tokens.
Earning Rewards Points
Depositing: For every £1 deposited, players receive 15 rewards points.
Casino Wagering: Every £1 wagered (cash or bonus) in the casino earns 1 point.
Bingo Wagering: For every £1 cash wagered in selected bingo rooms, players get 5 points.
Special Rewards and Offers
Daily Deal: Players who’ve deposited in the last 7 days can spin the Daily Deal reel daily for freebies or deposit offers.
Casino Bonus Monday: Level 1 Rewards players can get a 10% casino bonus up to £50 with a minimum deposit of £10.
Free Spins Friday: Level 1 players who’ve deposited £10+ in the last 7 days can pick a mystery card to receive 5 free spins on selected games.
Loyalty Tokens: Depositing players can earn loyalty tokens for their cash stakes, redeemable for cash prizes.
The bonuses and promotions within the Butlers Rewards program come with specific wagering requirements: 3x for bingo and 35x for casino games. A maximum bet of £6.25 applies until the wagering requirement is met, with game weighting also in effect. Bonuses expire in 2 days, and eWallets are excluded from these promotions. All participants must be 18 years or older.
Butlers Bingo’s loyalty program is created to reward players’ loyalty and interaction with various bonuses and perks. The program encourages continuous play by offering tangible rewards for reaching and maintaining different levels. To maximise benefits, players should aim to maintain or advance their level by consistent play and taking advantage of all eligible offers. The key to progressing through the rewards levels is regular depositing and active wagering in casino games and selected bingo rooms. This approach improves the gaming process and maximises the return on time and money spent on the website.
Butlers Bingo Games
Butlers Bingo offers various gaming options, with a lobby rich in variety and quality, thanks to partnerships with top-tier game providers like Microgaming. The website hosts over 350 games, focusing significantly on slots and bingo, guaranteeing players can access popular and niche titles. The user interface is intuitively designed, making navigation and game selection easy for new and skilled players. The popularity of game providers and the varying game collection sets a promising stage for a comprehensive gambling process.
Game Type
Quantity
Most Popular Game
Slots
300+
9 Pots of Gold
Bingo
7
The Jackpot Room
Scratches
6
Immortal Romance Scratch
RTP Information and Free Play
Butlers Bingo provides RTP information for its games, aligning with industry standards to guarantee transparency and fairness. While specific RTP data varies by game, the website’s commitment to providing this information helps players make informed decisions. Additionally, UK players can try games in demo mode post-registration, allowing game mechanics and features to be explored easily.
Slots
Butlers Bingo’s game lobby showcases an array of slot titles known for their gameplay, graphics, and various themes. From the luck-filled reels of 9 Pots of Gold to the adventurous Fishing Fever Bass King, each game offers a unique process powered by reputable providers like Microgaming. This selection emphasises variety and quality, fitting various preferences and play styles. With over 300 slot games available, players are treated to a rich tapestry of gaming options, each with its beauty and potential for wins.
Game
RTP
Provider
Description
9 Pots of Gold
96.24%
Microgaming
Explore Irish luck with free spins and multipliers on a 5×3 grid and 20 paylines.
Fishing Fever Bass King
96%
Aurum Signature Studios
Join a fishing expedition with potential big catches and a grand jackpot of 5,000x your stake.
Fruit Blast
96.12%
Skillzzgaming
A cluster match game set in a tiki bar, offering various bonus games and a jackpot of 1000x.
Mining Pots of Gold
96%
Gameburger Studios
A unique blend of Irish and mining themes, offering a fresh gameplay process with explosive wins.
Gold Blitz Extreme
96%
Fortune Factory Studios
Features base game bonuses and a choice between Free Spins and Gold Blitz Spins.
Hyper Star
94.1%
Gameburger Studios
Takes you to Sin City with a Rolling Reels Multiplier Trail and a solid 7,250x potential.
Bingo
Butlers Bingo enriches the online bingo involvement with rooms that fit various preferences and styles. With 7 bingo rooms, the website offers a mix of 90-ball, 75-ball, 30-ball, and 80-ball bingo, showcasing a comprehensive bingo commitment. The selection includes standout rooms such as Broadway, The Jackpot Room, Drop Pots, and more, each with unique features and jackpot opportunities.
Bingo Type
Availability
90-ball Bingo
✔️
80-ball Bingo
✔️
75-ball Bingo
✔️
50-ball Bingo
❌
30-ball Bingo
✔️
Slingo Bingo
❌
Expert's Rating
Games4.0
Butlers Bingo, with its collection of over 300 slot games and 7 various bingo rooms, serves a wide range of gaming tastes. The website has premium quality offerings from leading providers, ensuring an amazing process for slot fans and bingo players. Integrating slots with bingo, with clear RTP information and a user-friendly interface, improves the overall gaming trip.
However, considering the absence of poker and live casino games—a notable expectation among online gaming communities—Butlers Bingo’s score is 4 out of 5. Despite this, Butlers Bingo remains a top choice for players seeking an interesting online gaming process
Butlers Bingo provides an easy mobile gaming process that is accessible on various devices, including smartphones and tablets. Optimised for mobile use, the website guarantees that users can play their favourite bingo and casino games on the go without needing a dedicated app. By simply interacting to butlersbingo.com via a mobile browser, users gain instant access to a rich gaming environment.
The mobile site is fully equipped with a comprehensive bingo lobby, various side games, and all the current promotions, guaranteeing the mobile process closely mirrors the desktop one. This optimisation means that most, if not all, games are designed to run easily on mobile devices. However, there may be slight variations in performance or availability for a few games due to device compatibility or screen size differences.
Mobile Offering Details
Since there isn’t a dedicated Butlers Bingo app, the focus is on the quality and performance of the mobile site across different devices. The mobile site is designed to be responsive, adjusting to various devices’ screen sizes and resolutions for optimal interaction and gameplay.
Device Compatibility: Works easily across iOS and Android devices.
Game Availability: Greater number of games are optimised for mobile.
Performance: Fast loading times and easy gameplay on 3G/4G and Wi-Fi connections.
User Interface: User-friendly, easy access to games, account settings, and promotions.
Expert's Rating
Mobile Casino4.5
Butlers Bingo’s mobile offering earns a solid 4.5 out of 5. The absence of a dedicated app is hardly noticeable given the site’s excellent mobile optimisation, guaranteeing a high-quality gaming process directly from a browser. The performance of the mobile version is great, with quick loading times and an easy interface that makes mobile gaming convenient and comfortable. While a dedicated app might offer some users a slightly more adapted process, the current mobile site effectively meets most mobile players’ needs, guaranteeing flexibility and variety in their gameplay.
Butlers Bingo offers a comprehensive range of deposit methods designed to fit the various preferences of its players. Highlighting the convenience and efficiency of its payment options, Butlers Bingo sets itself apart from competitors by guaranteeing all transactions are processed instantly and without additional fees. This commitment to accessibility and user satisfaction is evident in the simple deposit process and the absence of complicated procedures.
The minimum deposit amount across all payment methods is set at £10, making it easy for players to start gaming without a significant initial investment. This threshold strikes a balance between being accessible to many players and maintaining a commitment to the gaming process.
Deposit Method
Minimum Deposit
Processing Time
Fee
Visa Debit
£10
Instant
£0
Neteller
£10
Instant
£0
Skrill
£10
Instant
£0
Rapid Transfer
£10
Instant
£0
Instant Payments
£10
Instant
£0
Paysafecard
£10
Instant
£0
Revolut
£10
Instant
£0
PayPal
£10
Instant
£0
How to Deposit Funds
Depositing funds into your Butlers Bingo account is a simple process:
Log in to your account.
Enter the “Deposit” section.
Select your preferred deposit method from the list.
Enter the amount you wish to deposit and any required payment information.
Confirm the transaction to credit your account instantly.
Butlers Bingo does not charge any deposit fees, guaranteeing that the full amount of your deposit is available for play. Additionally, the instant processing time across all methods means you can start playing your favourite games without delay.
Expert's Rating
Deposit Methods4.0
Butlers Bingo’s approach to deposit methods is highly user-friendly, offering various options without compromising speed or incurring unnecessary costs. The simple deposit process and the absence of fees across all methods are commendable. However, the absence of cryptocurrency options might be a drawback for some players. Based on the ease of use, the variety of available payment options, and the overall efficiency of the process, Butlers Bingo earns a solid 4 out of 5. The website‘s dedication to providing an easy banking process significantly improves overall user expectations, making it a strong competitor in the online bingo and casino market.
Butlers Bingo processes withdrawals seven days a week, guaranteeing timely access to winnings. Withdrawals requested before 9am Monday to Friday are typically processed the same day, while requests made after 9am are processed the following day. Withdrawals after 9am on Fridays and during Bank Holidays may see slight delays.
Payment Method
Commission
Withdrawal Time
Minimum Withdrawal
VISA Debit
£0
Up to 30 minutes once processed
No specific minimum, withdrawals below £20 may incur a £2 fee
E-wallets (PayPal, Skrill, Neteller)
£0
Within an hour
No specific minimum, withdrawals below £20 may incur a £2 fee
Mastercard Debit
£0
Generally 24 hours
No specific minimum, withdrawals below £20 may incur a £2 fee
Bank Transfer
£0
3-5 working days
No specific minimum, withdrawals below £20 may incur a £2 fee
How to Request a Withdrawal
Visit the ‘Banking‘ under My Account.
In the new window, select the ‘Withdraw‘ section.
Choose your preferred payment method.
Enter the amount you wish to withdraw and agree to the terms.
Click ‘Withdraw‘ to submit your request.
Tips and Troubleshooting
If you face delays or issues with your withdrawal:
Check you’ve met any wagering requirements associated with bonuses.
Verify your identity and account information if requested.
Contact customer support for assistance with withdrawal delays beyond the expected timeframe.
Expert's Rating
Withdrawal Methods4.5
Butlers Bingo offers a player-friendly withdrawal process with various methods, fast processing times, and no commission fees, making it highly accessible for players to access their winnings. The flexibility in withdrawal options and the efficiency of the payments team in processing requests contribute to a positive user expectation. Given the ease of withdrawal, transparency of fees, and the speed of payouts, Butlers Bingo scores a solid 4,5 out of 5. The deduction is primarily due to the potential service fee for withdrawals under £20, which could affect players withdrawing smaller amounts.
Butlers Bingo takes seriously its responsibilities as a safer gambling operator, adhering to the Gambling Commission of Great Britain’s standards for account verification. This process is essential to guarantee secure gambling, verifying players’ age, identity, and the legitimacy of their funds. Here’s a breakdown of the key components of the KYC process at Butlers Bingo, including the necessary documents, terms, and steps for verification.
Age and Identity Check
To comply with legal requirements guaranteeing all players are 18 or over, Butlers Bingo may request documents to verify your age and identity. This step is crucial for preventing underage gambling and providing the security of your account.
Required Documents
A valid photo ID (Passport, Driving License, National ID card)
Proof of address (Utility bill, Bank statement, not older than 3 months)
Identity Check
Beyond age verification, Butlers Bingo requires further identity verification to secure your identity and protect against fraudulent activity.
Required Documents:
Proof of ID (Passport, Driving License, or National ID card)
Proof of Address (Recent utility bill or bank statement)
Source of Funds Check
Players may be asked to provide evidence of their source of funds to comply with anti-money laundering regulations and guarantee the integrity of financial transactions.
Required Documents:
Bank statements indicating consistent income
Payslips, tax returns, or other documents proving the source of funds
Verification Timeframe and Contact Information
The timeframe for verifying your account can vary, but Butlers Bingo aims to complete the process as swiftly as possible, often within a few days. Suppose you come across any issues or have questions during the verification process. In that case, specific contact details will be provided by Butlers Bingo, typically including a dedicated email address for submitting documents and inquiries.
Steps to Follow for Account Verification
Collect Required Documents: Prepare clear scans or photographs of the necessary documents.
Submit Documents: Follow the instructions provided by Butlers Bingo for document submission, usually through a secure upload feature in your account settings or via a specified email address.
Wait for Confirmation: After submitting your documents, wait for confirmation from Butlers Bingo’s verification team. This process can take a few days, during which your account’s functionality might be temporarily limited.
s Bingo is a testament to their commitment to s
The KYC process at Butlers Bingo is a testament to their commitment to safety and compliance with regulatory standards. While gathering and submitting these documents might seem cumbersome, it is a necessary step for guaranteeing a secure online gambling. From personal interaction, being prepared with the correct documents and understanding the reasons behind each request can significantly streamline the verification process. Patience and cooperation are key, as these checks are in place to protect both the player and the operator from fraudulent activities.
Customer Support
Butlers Bingo strongly emphasises providing comprehensive customer support to guarantee players have an easy and comfortable gaming process. The website offers several methods for players to contact their support team, including email, live chat, and a detailed FAQ section. This multi-channel approach fits various player preferences and guarantees that assistance is readily available.
Butlers Bingo’s robust customer support system offers 24/7 assistance through live chat and email. A comprehensive FAQ section improves the support structure, providing instant answers to common questions. Based on the availability, response times, and ease of access to the support options, Butlers Bingo’s customer care earns a solid 5 out of 5. The quick and helpful responses via live chat, in particular, is distinct with a testament to the website’s commitment to player satisfaction.
Analysing reviews from Trustpilot, and Casinomeister.com offers a comprehensive view of Butlers Bingo, encompassing a wide range of user feedback. These sites collectively provide valuable insights into the casino’s operations, highlighting positive thoughts and improvement areas. Trustpilot’s numerous user reviews and Casinomeister.com’s focus on online gaming contribute to a detailed understanding of Butlers Bingo’s service quality, customer support, and responsible gaming measures. This aggregated feedback is crucial for assessing the casino’s performance and reputation within the online gaming community.
Trustpilot Review
Butlers Bingo has garnered a mix of feedback from its players on Trustpilot, reflecting a broad spectrum of thoughts. Positive comments often highlight the website’s effective customer service, specifically mentioning staff members like Teresa and Patrick, who have provided exceptional assistance. Players have expressed satisfaction with their queries’ quick and professional resolution, alongside notable wins that have significantly improved their gaming process. The ease of the verification process and the helpful guidance on receiving winnings, especially around bank holidays, are also praised.
Conversely, some reviews point out areas where Butlers Bingo could improve. A few players have reported dissatisfaction with the withdrawal process, specifically losing bonus funds upon withdrawal without prior notice, which some perceive as needing more transparency. Concerns over data privacy and the requirement to submit sensitive financial information for verification purposes have also been raised, with some players hesitant to provide such details. Additionally, a few reviews describe thoughts of poor returns to players on slots, prompting some users to close their accounts swiftly after joining. Customer service processes have varied, with a minority of players describing interactions as less than satisfactory, impacting their overall perception of the website.
Butlers Bingo’s customer service and interaction shine for many, thanks to dedicated staff and a user-friendly website. However, the feedback indicates room for improved transparency around bonus terms and privacy concerns. Balancing the positive thoughts with the areas for improvement Butlers Bingo reflects a strong offering with opportunities for further refinement to meet player expectations fully.
Casinomeister.com Reviews
Feedback on Butlers Bingo, part of Broadway Gaming Ltd on casinomeister.com, highlights issues regarding support responsiveness and adherence to protocols designed to foster a secure playing atmosphere. Delays in responding to emails and providing complete and correct details have been noted, causing user dissatisfaction. Concerns are particularly acute around measures for self-exclusion, with reports of being able to create new accounts despite prior requests for exclusion indicating lapses in the website’s safeguarding procedures. The receipt of promotional communications despite a self-exclusion status underscores potential gaps in the commitment to safeguarding practices.
The approach to resolving these issues, often involving referral to external services, may not adequately resolve specific user complaints, complicating the resolution trip. This feedback emphasises the critical need for Butlers Bingo to improve its support services and rigorously apply safeguarding measures to offer a secure and supportive space for users. The input suggests essential improvements are needed to fulfil the operator‘s responsibilities and uphold stringent safeguarding protocols.
Reviewing feedback from Trustpilot and Casinomeister.com shows varied customer thoughts about Butlers Bingo. The interaction level of Butlers Bingo representatives with customers on these websites is a key factor in determining their overall rating. Active interaction positively influences user satisfaction by addressing issues and acknowledging positive comments. However, given the variability in the brand’s responsiveness, Butlers Bingo receives a score of 3.5 out of 5. This reflects an acknowledgement of their efforts, highlighting the potential for more consistent and proactive communication to improve their service and user expectations.
Final Verdict
Reflecting on every aspect of Butlers Bingo, the website excels in its selection of games and in delivering comprehensive user feelings. From the intuitive interface that facilitates effortless interaction to reliable customer support and firm responsible gaming practices, Butlers Bingo distinguishes itself as a holistic online gaming site. The commitment to creating a secure and comfortable atmosphere is apparent across all service facets.
Key aspects that highlight Butlers Bingo’s strengths include:
Varied Selection of Games: A broad range of slots and bingo games powered by leading developers offer quality entertainment for all types of players.
Ease of Use: The design of the website provides simple access to games, account settings, and support, welcoming both new and skilled players.
Supportive Customer Service: Prompt and effective live chat and email assistance underscores the website’s dedication to player satisfaction.
Commitment to Safety: Strong policies and tools for managing play responsibly underline the importance of player well-being.
Community: The lively player community, bolstered by interactive features and promotional activities, fosters a sense of camaraderie and fun.
Given the overall service quality, including player feedback and customer support responsiveness, Butlers Bingo earns a rating of 4.5 out of 5. This reflects the website’s success in providing a fulfilling and varied gaming process, prioritising player safety and community. Butlers Bingo is ideally suited for players looking for a dependable and entertaining online gaming process supported by a strong sense of responsibility and player care
The privacy policy explains the collection, use, and control of your information. For questions or concerns about your data, contact Customer Services through 24/7 Live Chat. Comprehensive information on your rights is available on the privacy policy page, guaranteeing transparency and control over your personal information.
What is the self-assessment test?
The self-assessment test is a tool to evaluate your gambling habits anonymously, taking about 5 minutes. Access it via ‘My Account’ > ‘Safer Gambling’ > ‘Self-assessment Test’ > ‘Start Test’. Answer questions honestly for accurate results, after which you will receive recommendations based on your answers, guiding you towards safer gambling practices.
What is self-exclusion?
Self-exclusion is a voluntary action to close your gambling accounts for a predetermined period ranging from 6 months to 5 years, aimed at addressing and managing the impact gambling may have on personal, social, or work aspects of your life. This preventive measure guarantees that during the self-exclusion period, you will not be able to access your account on the site or any associated sister sites to mitigate compulsive gambling behaviours. Duplicate accounts created during this period, including winnings, will also be deemed invalid.
What is Take a Break?
“Take a Break” is a feature that allows you to temporarily suspend your Butlers Bingo account for a period ranging from 1 day to 4 weeks. While on break, you won’t have access to your account. It’s recommended to utilise the self-assessment test to determine if this option suits your needs.
Why do I need to verify my source of income?
Verifying your source of income is a standard procedure among reputable UK gaming companies, including theirs, to comply with the legal and regulatory requirements set by the UK Gambling Commission. This guarantees all financial transactions within their website adhere to the established laws, promoting responsible gambling and financial security.
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