Blackjack Ballroom Casino

Blackjack Ballroom operates with a licence issued by the UK Gambling Commission under the number 38620, specifically for remote casino online gambling. It doesn’t hold any other licences, but having the UKGC one alone puts it in the top bracket for regulatory trust.

Their safer gambling section is laid out in a clear and helpful way. The page offers advice to players on setting personal limits and recognising early signs of risky behaviour. Players can set deposit limits, activate cooling-off periods, and self-exclude without much trouble. We also noticed the site includes a self-assessment test and lists real-world advice, reminding players to think about their budget and time before starting.

Blackjack Ballroom also links to various responsible gambling orgs to tackle any issues you might be having, but you can only see contact links on the landing page, not on the main site. They also remind players that anyone under 18 is prohibited from playing and that action will be taken if minors are found using the site. As a preventive measure, it advises parents to use Cyberpatrol, Cybersitter, and NetNanny to help block gambling access at home.

Cybersecurity standards are taken seriously with encryption protecting personal and financial data, although we are sad to see two-factor authentication missing, it could have improved account security further.

No fines, blacklists, or regulatory problems have ever been recorded for this casino. It has kept its record clean throughout its operation under the UKGC.

Security Aspects at Blackjack Ballroom Casino

Blackjack Ballroom supports ten deposit methods in total, which include card payments, eWallets, and voucher-based systems. All of them process instantly, and the minimum required is £10. That’s good enough for most users, and it matches what we expect from a UK-focused casino. What stood out to us, though, is how hard it is to check payment info before registering, there’s almost nothing listed publicly.

Blackjack Ballroom Casino Deposit Methods

I went with PayPal for my first deposit, starting with £10. After choosing the method, I was redirected to PayPal’s website, completed the transaction, and the balance updated instantly. The bonus arrived at the same time, no delay.

Later on, I tried using the main Deposit button again to top up and that’s where the issue showed up. The screen dimmed like it was about to load something, but then nothing happened. I had to scroll to the bottom and click into Banking instead, pretty frustrating.

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There’s a decent amount on offer here, but it’s not the most generous setup we’ve seen. Blackjack Ballroom gives you a welcome deal and a few promotional tie-ins for returning users, but players who expect no-deposit rewards will walk away empty-handed – there’s none of that here.

Welcome Bonus

The casino’s main deal runs across a three-part deposit sequence and gives up to £500 in matched funds. It starts with a 100% match on the first deposit up to £150, then a 50% match up to £200 on the second, and finishes with 25% up to £150 on the third. That adds up to £500 bonus cash, but to get the full amount, you’ll need to deposit £1150 – not exactly light for the average player.

What really holds this deal back is the 200x wagering requirement applied to each part. We found this unusually steep, especially compared to other UK casinos offering similar setups with much lower conditions. That said, the bonus terms are fully available from the promotion page, and we had no trouble finding the relevant rules.

As a member of Casino Rewards, Blackjack Ballroom connects players to one of the biggest loyalty schemes in the UK market. There are six Status Levels, starting at Bronze and going up to Diamond. Progress depends on how much a player wagers and higher levels bring real benefits like bonus deals, priority support, birthday gifts, and daily jackpot draws. These Lucky Jackpots are tied to status tiers – so a Gold member can win from the Bronze, Silver, and Gold prize pools. Once a player reaches a new level, it’s locked in for the rest of the month and the next one, giving enough time to maintain it afterwards.

We also found the VIP Points system flexible and fair. You earn 1.5 points per £10 on slots, or £6.66 back for every 1,000 points, and they never expire. Table game fans still benefit too, though the earning rate is slower – £20 on table games or £100 on blackjack or video poker gets you the same 1.5 points. What makes this better is how these points apply across all Casino Rewards sites. Plus, access to the Time of Your Life sweepstakes adds long-term value, with prize draws that reward activity.

Casino Rewards Points Breakdown

Blackjack Ballroom brings around 800 games from over a dozen studios, with Microgaming leading the pack. That number’s on the lower end compared to most other casinos in the UK, and it does show, the game library lacks some depth. All the usual suspects are here: blackjack, roulette, video poker, progressive jackpots, and a selection of classic reels and newer titles.

We noticed no exclusive content and no demo mode access either, even after registration. Game types are laid out at the top, but there’s clear overlap between sections like “Variety,” “Slots,” and “Favourites.” One thing we found odd was the way live casino titles are lumped together in the “Other Games” section, which makes browsing more confusing than it should be.

Game discovery is where this casino stumbles. You’re hit with a long scrollable grid with zero provider filter and barely any sorting options. Slots get a few basic filters like reel type and pay line count – but that’s it. There’s no way to browse by theme, mechanics, or even volatility. RTP values are shown next to each title, which is great in theory, but they’re shoved into the same page in a cluttered format, and without a proper structure, it becomes a mess fast. Yes, you can search for a game title if you know it, but that shouldn’t be the fallback.

Mobile

There’s no app for Blackjack Ballroom, so everything runs through the browser, and while that’s fine for most users, the interface doesn’t feel well adapted to smaller screens. Too much is crammed into tight spaces, and navigation starts to feel heavy. At least you don’t have to download anything.

The mobile version is nearly identical to the desktop site, for better and worse. Layout and categories stay the same, so players won’t have to relearn anything. The search icon is visible in the top-right corner, and it functions well. But pages often take a while to load – up to 10–20 seconds depending on the game. Once launched, most games play smoothly, but the delays in getting there are frustrating.

Blackjack Ballroom Casino Games Overview

Now let’s move on to individual categories and the hottest games among those.

Slots

As the biggest category in the lobby, Blackjack Ballroom has around 700 slot games. This number is okay but definitely trails behind other casinos that offer over a thousand.

Slots at Blackjack Ballroom Casino

I tried Big Bass Splash, it played well but could really use a faster spin mode. Sisters of Oz on other hand, had decent bonus variety, although its 20 paylines felt tight for a 5×4 slot.

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Progressive Jackpots

This section is short but focused. Blackjack Ballroom only has 7 jackpot games, which is quite low. However, heavy hitters like Mega Moolah and Mega Vault Millionaire are included.

Progressive Jackpots at Blackjack Ballroom Casino

I played Mega Moolah for this section. The design is basic, but the potential for a large win keeps it interesting enough to stick with for a while.

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Video Poker

This is where Blackjack Ballroom does something right. There are 24 video poker games available, which is more than most UK sites manage nowadays.

Video Poker at Blackjack Ballroom Casino

The games look plain but run well and include a decent variety of poker rulesets and payout tables. For regulars who prefer this style of game, this is more than serviceable.

Table Games

Blackjack Ballroom offers over 90 table games. That’s not bad at all, and the casino manages to include the classic formats of roulette, blackjack, baccarat, and some variants of poker.

Table Games at Blackjack Ballroom Casino

I played Classic Blackjack here. The game runs fine, feels barebones visually, but it serves well as a high-RTP table game for low-risk sessions.

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Live Casino

Blackjack Ballroom does have a section labeled “Live Casino,” but it’s misleading. There weren’t any live dealer games available at all during our testing. Instead of streaming blackjack tables or roulette wheels, the page was just blank.

Players who already deposited will find withdrawing from Blackjack Ballroom to be just as easy in theory, but delays do exist. The casino allows cashouts from £10, with no withdrawal fees applied across the board. That’s a plus. Processing takes up to 48 hours before the transaction reaches your bank or eWallet, and this delay is felt even with faster methods.

Once again, we found the payment menu only accessible through the Bank section. Clicking “Withdrawal” shows your available methods, but just like the deposit tab, this isn’t very well indicated or labelled clearly.

Blackjack Ballroom Casino Withdrawal Methods

I made a second £10 deposit just to unlock the withdrawal option and test it. After I chose PayPal and submitted the request, I was told the withdrawal would take up to 48 hours to process. Instead, I received the payout within the same day, quicker than promised, which was a nice surprise. That said, I hadn’t been notified before the money hit my account, which was strange…

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KYC Verification

There’s no dedicated verification page or document upload tool anywhere visible on-site. Instead, the casino checks your identity automatically during sign-up by matching it to external records. That process worked for us and we were verified right away. However, players who aren’t approved immediately won’t know what’s wrong unless they reach out to customer support directly, which isn’t ideal. If anything goes wrong or flags are raised, there’s no guidance, no checklist, no instructions, just a reliance on the help team to clarify.

Support at Blackjack Ballroom is basic in terms of what’s available: live chat and email are the only ways to speak to someone, and while both are easy to access, there’s no FAQ page at all.

That creates a problem: even for simple questions, players have to message support. There’s no basic info anywhere on things like banking limits or how account verification works – these are only available if you ask the agents directly. That kind of setup puts too much on the player and makes support a requirement.

This includes a lack of detailed information on email support. We had to ask the live chat team to find out that [email protected] is the contact email, which seems to serve a variety of casinos, not just Blackjack Ballroom. While the support team is available 24/7, due to this being a general Apollo Entertainment email, the responses can typically take several hours.

Below is the table with Support Methods for Blackjack Ballroom Casino, including all available methods and methods that are unavailable, based on the information we have.

Support Options at Blackjack Ballroom Casino

The live chat window opens in a new tab, and you’re connected to an agent almost immediately. In my test, I asked about withdrawal limits, transaction fees, email support, and manual verification. However, after asking my question, I was transferred to another agent, which raised suspicions about automated responses. I was then brought to a secondary page with irrelevant options and had to click “Continue” to return to the support window, which felt unnecessary. I was reconnected to another agent within minutes.

Agents typically respond within 1-3 minutes with polite answers, but they tend to be fairly generic. Despite this, the information provided is decent, though it lacks detail, requiring me to ask follow-up questions to clarify certain points. For example, I asked about withdrawal limits and if there were any transaction fees, and while I did get an answer, it wasn’t as thorough as I hoped.

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