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Bingo Hollywood invites UK players to check out their portfolio of bingo and slot games and participate in a prize draw for genuine rewards. New players can take advantage of a generous joining offer while existing customers can benefit from Bingo Hollywood promo codes and ongoing promotions. Read Gamblizard's unbiased review to learn more about all these bonuses and find out if Bingo Hollywood is the right choice for you.
Payment MethodsDebit Cards (Visa, Maestro, MasterCard), PayPal, Apple Pay
Withdrawal MethodsVisa, Maestro, MasterCard, PayPal, Apple Pay
Min Withdrawal£5
Games23
Game TypesBingo, Blackjack, Keno, Roulette, Scratch Cards, Slots
Bingo Hollywood Pros & Cons
Pros
Hollywood Theme and Design: The Hollywood-inspired aesthetic creates a unique atmosphere that appeals to fans of the silver screen, with a purple and blue colour scheme accented by gold.
Generous Welcome Bonus: New players can receive a 500% match on their first deposit, allowing up to £200 extra to play with when depositing a minimum of £10.
Variety of Bingo Games: Offers a curated collection of 75-ball, 90-ball, and speed bingo games, along with a range of slot games.
Responsive Mobile Site: The website works well across different devices, allowing users to play games on smartphones and tablets.
Fast Loading Times: Pages and games load quickly without noticeable lag, providing a more efficient gaming environment.
Regular Promotions for Existing Players: Bingo Hollywood keeps its loyal customers interested with ongoing promotions and special offers.
Cons
Dated Layout: Despite its unique theme, the website's layout may seem dated to some users.
Limited Game Filtering: The site lacks comprehensive search functions and detailed filtering options.
No Live Casino or Poker: The site does not offer live casino or poker games, which might disappoint players seeking a wider range of gaming options.
Mandatory Registration for Full Access: Users must register to access the full game library, which can complicate usage.
No Dedicated Mobile App: The lack of a dedicated mobile app may affect usability for mobile users.
We wish to inform our valued visitors that we are currently not in cooperation with Bingo Hollywood. Consequently, we cannot recommend Bingo Hollywood to our readers now.
To assist you in finding an alternative, we have curated a list of bingo sites that we believe offer a comparable or superior gaming experience.
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About Bingo Hollywood
Bingo Hollywood has carved its niche in the online gambling industry by appealing specifically to the bingo community. It’s a part of the Broadway Gaming family, which has a strong reputation in the online bingo sector. While Bingo Hollywood may not be the most prominent name in the market, it has garnered a loyal following due to its distinct Hollywood-inspired aesthetic, which permeates the website’s design, creating a unique atmosphere that appeals to players who appreciate the attractiveness of the silver screen.
Parent Company
Website Link
Head Office Address (Broadway Gaming Ireland DF Limited)
Bingo Hollywood differentiates itself from other UK-based websites with its curated 75-ball, 90-ball, and speed bingo collection. The site also features a range of slot games for those who desire a change of pace. Bingo Hollywood bonuses are readily available for all customers. It’s worth noting that while the site offers a wide range of slot games and bingo rooms, it does not currently feature live casino or poker options.
Usability of Bingo Hollywood Website
Upon visiting the Bingo Hollywood website, customers are greeted with an eye-catching interface designed to mimic the sparkle and shine of Hollywood. The top banner prominently features a 500% bingo bonus offer, creating an immediate focal point for users. The colour scheme is purple and blue with gold accents. The typography is clear and bold. The user interface is attractive and readable.
The site is easy to navigate, but it lacks a comprehensive search function and game filtering options. You have to register to access the full game library, which makes the site more complicated to use. Games are grouped into bingo and slots, but a more detailed filter could improve usability. Bingo Hollywood works well on different devices, so users can play games on smartphones and tablets.
Usability Facts:
Ease of navigation
Mediocre – Intuitive layout but lacks a comprehensive search function and detailed filters, with full access requiring registration.
Mobile games availability
Good – Fully responsive with a consistent device interface.
Game filters
Mediocre – Limited filtering options, making it harder to find specific games.
Search function
Poor – No visible search function, which hampers quick access to specific games.
Loading speed
Good – Pages and games load quickly without noticeable lag.
UX and UI rating
Good – Visually appealing design with a Hollywood theme, easy to navigate.
Expert's Rating
First Impression3.0
The Bingo Hollywood website scores a 3 out of 5 for its usability and responsiveness. The site boasts a visually appealing design and fast loading times. However, the need for a proper search function for unregistered players, limited game filtering options and the need to sign in to access the whole game collection reduce its overall usability. Despite this, it’s fun for online bingo and slots fans.
Bingo Hollywood is operated by Broadway Gaming Ireland DF Limited, a company incorporated in the Republic of Ireland. The company is licensed and regulated by the Great Britain Gambling Commission under account number 58267. Additionally, Bingo Hollywood is also operated by Enterprises (Gibraltar) Limited, which holds a licence from the Government of Gibraltar (Licence Number 022) and is regulated by the Gibraltar Gambling Commissioner. The brand‘s services in the UK are operated by 888 UK Limited, a company incorporated in Gibraltar and licensed and regulated by the Great Britain Gambling Commission.
The site prominently displays seals from the Gambling Commission, GAMSTOP, and GamCare and is powered by Dragonfish, all of which attest to its compliance with industry standards and responsible gaming practices. The games at Bingo Hollywood are audited and thoroughly tested to provide fair play and honest payouts.
Bingo Hollywood takes the security of its players very seriously. It uses the SSL protocol with 128-bit encryption to secure data transmissions, making sure that sensitive information remains confidential and protected from unauthorised access. In addition, the site employs strict verification procedures to prevent fraud and underage gambling.
Despite its strong regulatory position, players should be aware of potential risks, such as the consequences of being involved in fraudulent activity or the abuse of promotions. The site has clear policies and measures in place to deal with such issues, including account termination and forfeiture of funds.
Bingo Hollywood offers numerous tools and support options to promote responsible gaming and protect player safety:
Self-Assessment Test: Players can evaluate their gambling behaviour and identify potential risks.
Activity Statements: Detailed breakdowns of gambling activity, including time spent and money wagered
Game Time Reminder: Alerts to keep track of the duration of gaming sessions.
Deposit Limits: Options to set daily, weekly, or monthly limits on deposits.
Take a Break: Temporary account suspension options.
Self-Exclusion: Long-term exclusion from the site to prevent gambling.
Protection of Minors: Measures to prevent underage gambling.
Helpline Services: Access to support from organisations like BeGambleAware, GAMSTOP, GamCare, and Gambling Therapy.
Key Features for Player Safety:
Feature
Available
Deposit Limits
Yes
Responsible Gaming Seals
Yes
Cooling-off Periods
Yes
IT Security
Yes
SSL Encryption
Yes
Two-Factor Authentication
No
Self-Exclusion Tools
Yes
Protection of Minors
Yes
Expert's Rating
License and Security3.6
Bingo Hollywood demonstrates a commitment to player safety and responsible gambling. The site is well-regulated, employs robust security measures, and offers a comprehensive suite of tools to support responsible gaming practices. Based on my interaction with the site and the available information, I would rate Bingo Hollywood a 3.6 out of 5 for player safety and licensing. While the site excels in many areas, the absence of two-factor authentication could be an area for improvement.
Terms and Conditions outline the crucial aspects players need to be aware of when using the site. Understanding these conditions fosters a safe and fair environment for all users. Always read the full User Agreement for detailed information. Below are the key points to note:
Age Restrictions: Only those aged 18 and over can use Bingo Hollywood‘s services and software. Age and identity verification may be required, and accounts found to be used by underage people will be closed immediately.
Liability Limitations: Bingo Hollywood is not liable for losses arising from technical errors, use of third-party links, or issues beyond their control. Players should be aware that the company excludes liability for indirect or unforeseeable losses and those arising from business use.
Errors and Voiding Bets: Any bets affected by technical or human errors will be voided, and winnings or bonuses from such errors will not be payable. The company strives to resolve errors with minimal impact on players.
Fraudulent and Unlawful Activities: Committing fraudulent activities, such as using stolen payment methods or employing unfair betting techniques, will result in account closure and forfeiture of funds. Bingo Hollywood takes strict measures against such activities.
Special Offer Abuse: Manipulating or exploiting promotions and bonuses is prohibited. Examples include opening multiple accounts to claim bonuses or only depositing during promotional periods. Violators may lose their bonuses and face account closure.
Payment Methods and Withdrawals: Players can deposit and withdraw funds using various methods, including debit cards, PayPal, and Apple Pay. Withdrawal requests are processed within specified timeframes, and minimum withdrawal limits apply.
Bonus Funds and Wagering Requirements: Bonuses are subject to specific wagering requirements. Players must meet these requirements before they can withdraw bonus funds or related winnings. Bonuses, such as bingo or instant game bonuses, may be offered in different formats.
Account Closure and Termination: Bingo Hollywood reserves the right to close accounts for breaches of terms, including the use of false information or committing prohibited activities. Players can also request account closure if needed.
How to Register at Bingo Hollywood
Joining Bingo Hollywood is simple and quick. Follow these steps to complete your registration and verification process. After registering, make sure your account is verified before making any deposits.
Access the Website
Visit the Bingo Hollywood website and click on the ‘Join’ button at the top right corner of the homepage. This will direct you to the registration page.
Enter Personal Information
Fill in your Date of Birth, E-mail, First Name, Last Name, and Gender. Provide accurate details to avoid issues during verification. Click ‘Next’ to proceed.
Provide Address Details
Enter your Building Number, Postcode, Address, and City. These fields are mandatory, so double-check the information before clicking ‘Next’ to continue.
Set Up Account Credentials
Provide your Telephone number, select the Bankroll currency, create a Nickname, and set a Password. If you have a promotion code, enter it in the designated field. Opt in for special offers via email or text if desired.
Enter Payment Information
On the payment details page, enter your card information, including Card Number and Expiration Date. Make sure the details match your card to avoid transaction issues. Click ‘Start Playing’ to complete the registration.
Post-Registration Tips
Verify Your Email: Check your email inbox for a verification email from Bingo Hollywood. Click the link provided to verify your email address.
Upload Documents: For account verification, you might need to upload identification documents such as a passport or driver‘s licence and a utility bill or bank statement to verify your address.
Await Confirmation: The verification process can take some time. Wait for a confirmation email from Bingo Hollywood before making any deposits.
Login and Start Playing: Once your account is verified, login to Bingo Hollywood and start exploring the games. Remember to read the terms and conditions regarding bonuses and withdrawals.
Following these steps and tips will allow you to use Bingo Hollywood‘s offerings efficiently.
Bingo Hollywood Bonuses
Bingo Hollywood offers a range of promotions for both new and existing customers. Newcomers can benefit from a 500% match on their first deposit, while regular players can take advantage of special offers on the slots. The site also features a Mystery Jackpot in the dedicated bingo room with varying prizes. These promotions are designed to provide more play opportunities for bingo and slot games. Each offer has specific wagering and withdrawal requirements.
Bingo Hollywood Welcome Bonus
The joining offer at Bingo Hollywood is particularly generous, as new players can receive a 500% match up on their first deposit. This sign up offer allows players to have even more bingo fun by giving them up to £200 extra to play with when they deposit a minimum of £10. As part of the first deposit bonus, the funds will be added to the player’s bankroll and can be used to purchase more bingo cards.
The bonus code is not required to activate this offer; it is automatically applied when the qualifying deposit is made. To withdraw the bonus funds, players must meet a wagering requirement of 2 times the combined amount of their deposit and bonus. This promotion significantly boosts new players’ chances of winning and playing a variety of bingo games. However, it is capped at a maximum of £200.
No Deposit Birthday Bonus
During your birthday month, Bingo Hollywood will treat you to exclusive promotions to celebrate. You will receive a special birthday email by the 3rd of the month to claim your rewards.
The promotion offers 50 free tickets to the Daily £50 Kaching game, valid for four days of play, and 50 Free Spins on the Happy Birthday slot game. It is worth noting that this is also a no deposit bonus so that you can take advantage of these benefits immediately.
The free tickets can only be used in the Kaching Room every day at 20:35 and must be used within 14 days, or they will expire. Similarly, Free Spins are available for seven days. Wins on Free Spins are converted to play bonuses with a wager requirement of 99 times the winning amount, up to a maximum of £10 in play bonus funds. It is valid until midnight on the 31st of May 2024 and may be extended at the company’s own discretion.
Bingo Hollywood’s Cash Spins Promotion
Bingo Hollywood offers a delightful promotion for slot game lovers with their Cash Spins deal. Players can use the promo code CASINO500 to unlock free spins on popular slot games, with no wagering requirements on winnings, which are paid in cash.
Depending on the deposit amount, players can receive varying numbers of free spins: £5 deposit for 25 spins on Fluffy Favourites, £10 for 50 spins on Irish Luck, and £20 for 100 spins on Starburst. The bonus code can be used twice a day, increasing players’ chances of winning extra money. This offer is limited to funded players who comply with a minimum deposit requirement starting at £5. Each tier of deposit has a set cap on potential winnings, ensuring fair play and rewarding gameplay.
Mystery Jackpots at Bingo Hollywood
Bingo Hollywood hosts the Mystery Jackpot promotion, a daily opportunity for players to win varying prizes. This event occurs in the dedicated Mystery Jackpots bingo room, with games available from 6 PM to 11 PM.
Each session happens every six minutes, providing numerous chances to win each evening. The potential winnings range between £10 and £500, disclosed just 10 seconds before each game starts, adding a layer of suspense.
Entry is accessible, with each ticket costing only 10p. To participate, players must have an active, funded account with the option to purchase up to 96 tickets for each game. Winnings are credited directly into players’ accounts in real money, and if multiple players win, the prize is divided accordingly. This promotion is noted for its frequent play, low entry cost, and substantial prize opportunities.
Expert's Rating
Bonuses & Special Offers3.5
I’d give Bingo Hollywood a 3.5 out of 5 for their promotional offers. While the site might not boast a wide range of bonuses, the ongoing updates for loyal customers provide some freshness. The terms for participating in these promotions are clear, and the bonus waiting times are reasonable, making it easy to get started with the games.
Bingo Hollywood’s Loyalty Points scheme rewards regular players with bonuses and perks for their continued play. The points, referred to as Bingo Hollywood Points, can be redeemed for bonus funds via the ‘My Account’ page.
Players can earn Loyalty Points through several methods:
Purchasing Bingo Cards: Each card purchased contributes to the accumulation of points.
Participating in Promotions: Bingo Hollywood offers numerous daily, weekly, and monthly promotions where players can earn additional points.
Chat Room Games: Participating in specific games within the chat rooms can also yield points.
Bingo Hollywood‘s Loyalty Points scheme offers increasingly valuable rewards as players accumulate more points. Here‘s a general breakdown:
Basic Level: Entry-level rewards, including small bingo bonuses.
Intermediate Levels: Mid-tier rewards, offering larger bonuses and occasional cashback on purchases.
Advanced Levels: High-value rewards, including significant bonuses, higher cashback rates, and exclusive promotions.
Loyalty Points are considered as bingo bonuses and cannot be used for IG (Instant Games) bonuses. Points can be redeemed for bonus funds directly through the player’s account page. Loyalty Points may have an expiry period, so it‘s important to check the specific terms on the Bingo Hollywood website.
Players must sign up on the Bingo Hollywood website to enter the Loyalty Points scheme. Once registered, they can purchase bingo cards and participate in games and promotions to earn points.
Loyal players are given special recognition through exclusive rewards such as:
Exclusive Promotions: Special offers not available to the general player base.
Higher Cashback Rates: Increased cashback percentages on purchases and gameplay.
Personalised Bonuses: Bonuses designed to fit the playing habits and preferences of the individual player.
Expert's Rating
Loyalty Program3.7
The Bingo Hollywood Loyalty Points scheme is quite satisfactory. The choice of ways to earn points and the valuable rewards available make playing bingo more worthwhile. My score for this scheme is 3.7 out of 5.
Bingo Hollywood boasts a remarkable selection of over 1,000 games, providing a varied gaming environment. While it lacks live casino options, the site features a broad range of slots, jackpot slots, and slingo games. Notable providers include NetEnt and Microgaming. Here‘s a snapshot of the available game types, their quantities, and the most popular games in each category.
There are plenty of games to choose from for all types of players. Each category includes popular titles that appeal to a wide audience.
Bingo Hollywood provides detailed Return to Player (RTP) information for each game, which can be found on their IGRTP page. This lets players be well-informed about the payout potential of the games they choose to play. Additionally, registered players can try out games in a demo mode, enabling them to practise without financial commitment.
Online Slots at Bingo Hollywood
Slots at Bingo Hollywood feature a broad selection of games, from classic 5-reel formats to complex Megaways with multiple bonus features. Players can choose from over 1,000 options, ensuring there’s something for every preference. Themes include history, mythology, sports, and nature.
Jackpot slots at Bingo Hollywood offer players the chance to win substantial prizes. With over 150 jackpot slot games available, these slots feature a variety of themes, such as fantasy, treasure hunts, and classic slot motifs. Notably, some jackpots are refreshed daily, adding to the overall appeal.
Best Jackpot Slot Games at Bingo Hollywood:
Game
Provider
RTP
Release Date
Dynamite Digger Eureka! Jackpot
Eyecon
93.26%
07.12.2021
Fae Legend Warrior Jackpot
Eyecon
93.03%
07.02.2018
Enchanted Prince Jackpot
Eyecon
93.03%
03.02.2018
Galactic Girls Jackpot
Eyecon
96.08%
18.08.2020
Happy Faces Daily Jackpot
Section 8 Studio
95.26%
02.06.2021
Kitty Payout Jackpot
Eyecon
93.03%
20.12.2017
Megaways Slots
Megaways slot games are a popular option at Bingo Hollywood, with over 100 titles to choose from. These games offer dynamic reel setups, providing up to hundreds of thousands of ways to win. Themes vary from mystical and mythical to nature-inspired and festive.
Best Megaways Slot Games at Bingo Hollywood:
Game
Provider
RTP
Release Date
Madame Destiny Megaways
Pragmatic Play
94.63%
28.01.2021
Power of Thor Megaways
Pragmatic Play
94.59%
01.04.2021
Raging Rhino Megaways
Red7
96.18%
25.06.2019
Reel Lucky King Megaways
Inspired Gaming
96.00%
08.02.2021
Shamrock Holmes Megaways
All41 Studios (Microgaming)
94.03%
05.01.2021
Wolf Blaze Megaways
Fortune Factory Studios
94.01%
08.02.2023
Slingo and Scratchcards at Bingo Hollywood
The Slingo and Scratchcards offer a dynamic game format that combines elements of both bingo and slot machines. At Bingo Hollywood, there are over 80 titles to choose from. Pirate quests, wild hunts and intense challenges are just some of the themes players can explore.
Best Slingo Games:
Game
Provider
RTP
Release Date
Slingo Berserk
Slingo Originals
95.51%
20.05.2020
Slingo Big Wheel
Slingo Originals
95.58%
27.08.2021
Slingo Deadliest Catch
Slingo Originals
95.74%
19.02.2023
Slingo Golden Envelope
Slingo Originals
95.00%
19.01.2023
Slingo Pirate’s Treasure
Slingo Originals
94.17%
15.05.2023
Slingo Shark Week
Slingo Originals
95.32%
16.06.2022
Bingo Games
Bingo Hollywood offers different types of bingo, including 75-ball, 90-ball, and 52-ball. Players can access several free bingo rooms, making it ideal for those on a budget. There are daily options with varying ticket prices and prize pots. Special sessions with grand jackpots are announced in advance, allowing players to purchase tickets early. Additionally, slingo and scratchcards are available for added fun.
Bingo Games Table:
Room Type
Available
90 Ball Bingo
✔️
80 Ball Bingo
❌
75 Ball Bingo
✔️
50 Ball Bingo
❌
52 Ball Bingo
✔️
30 Ball Bingo
❌
Scratchcards
✔️
Slingo
✔️
Tips for Playing
Understand the RTP: Higher RTP (Return to Player) percentages generally offer better long-term payouts. Aim for titles with RTPs above 95%.
Set a Budget: Determine your spending limit before playing and stick to it to avoid overspending.
Check Bonus Features: Look for options with free spins, multipliers, and other bonus features to maximise potential winnings.
Play Demo Versions: Test out titles in demo mode to understand their mechanics before wagering real money.
Review Game Rules: Each game has unique rules and paytables; make sure you know them to improve your playing strategy.
Look for Daily Jackpots: Some games have jackpots that refresh daily, increasing your chances of hitting a win. Keep an eye out for these opportunities.
Read Reviews: Read reviews or player feedback before playing to get insights into the game’s performance and reliability.
Play Responsibly: Always play responsibly and be aware of when to stop.
Expert's Rating
Variety of Games3.7
I would rate the site’s game offerings at 3.7 out of 5. It features over 1,000 games, including slots, jackpot slots, and Slingo, ensuring there’s something for everyone. My interaction with the site showed that the detailed RTP information and demo modes were particularly useful. Despite the lack of live casino options, Bingo Hollywood provides a solid and satisfying gaming environment.
Bingo Hollywood is accessible on various mobile devices, including smartphones and tablets running on Apple and Android operating systems. To play, simply enter www.bingohollywood.com in your mobile browser and follow the prompts. The site is designed to be compatible with both Mac and PC. However, a broadband connection is recommended for optimal performance.
It’s important to note that not all games on Bingo Hollywood are optimised for mobile play, and the site’s design currently favours desktop users, which may limit its appeal for mobile users. Additionally, Bingo Hollywood has no dedicated mobile apps, meaning users must access the site only through a web browser. This can affect the usability, as a native app might provide more convenience and better performance.
Expert's Rating
Mobile Gaming Experience3.0
I would rate Bingo Hollywood’s mobile offering as a 3 out of 5. The site loads relatively quickly on mobile internet, but the lack of a dedicated app and limited mobile optimisation for some games are drawbacks. Playing across devices is possible, but improvements are needed for better mobile usability.
Bingo Hollywood offers several convenient payment methods designed to make deposits easy and hassle-free. Their range of options, including debit cards, PayPal, and Apple Pay, sets them apart from competitors by ensuring quick and simple transactions. With a minimum deposit of £10 and no hidden fees, Bingo Hollywood provides a user-friendly payment process.
How to Deposit Funds into Your Bingo Hollywood Account
Login to Your Account: Enter your username and password to access your Bingo Hollywood account.
Navigate to the Cashier Section: Click on the ‘Cashier’ button located at the top of the screen to view deposit options.
Choose Your Payment Method: Select your preferred deposit method from debit cards, PayPal, or Apple Pay.
Enter Deposit Amount: Specify the amount you wish to deposit, ensuring it meets the minimum requirement of £10.
Confirm Your Deposit: Review your deposit details and confirm the transaction. Funds are credited instantly.
Expert's Rating
Deposit Methods3.5
I give Bingo Hollywood’s deposit methods a 3.5 out of 5. The ease and speed of depositing funds, particularly with debit cards and PayPal, were satisfactory, with funds credited instantly. However, a broader range of payment options would further improve their service. Overall, the deposit process was efficient and met my expectations for convenience and simplicity.
Bingo Hollywood offers several convenient withdrawal methods, including Debit Cards, PayPal, Apple Pay, and Wire Transfer. The site does not charge any fees for withdrawals. Note that withdrawals are restricted to the payment methods previously used for deposits.
Withdrawal times vary depending on the chosen method. Debit Cards and Apple Pay process in 2 business days, resulting in a total withdrawal time of 4-7 business days. PayPal is slightly faster, with a total withdrawal time of 4-5 business days. Wire Transfers take the longest, with a total withdrawal time of 7-10 business days. Submitting all required verification documents promptly can help speed up the process.
Withdrawal Methods Overview:
Payment Method
Min Withdrawal
Max Withdrawal
Withdrawal Time
Fee
Debit Cards (Visa, Maestro, MasterCard)
£10
N/A
4-7 business days
None
PayPal
£10
N/A
4-5 business days
None
Apple Pay
£10
N/A
4-7 business days
None
Wire Transfer
£10
N/A
7-10 business days
None
Step-by-Step Withdrawal Instructions
Verify Account Balance: Check your account balance to confirm that you have sufficient funds to meet the £5 minimum withdrawal amount. The withdrawal page will display your Transaction Balance and Remaining Withdrawal Balance.
Choose Your Withdrawal Method: Select the withdrawal method you prefer. This should be a method previously used to deposit funds into your Bingo Hollywood account. Navigate to the cashier section to proceed.
Enter Withdrawal Amount: Input the amount you wish to withdraw, keeping in mind the minimum and maximum limits for your selected withdrawal method.
Confirm Withdrawal Details Review all the details of your withdrawal request. This includes the withdrawal amount and the destination account or service.
Submit Withdrawal Request: Once all details are confirmed, submit your withdrawal request. You will receive a confirmation via email, and your withdrawal will be processed according to the method-specific timeline.
Track Withdrawal: You can track the status of your withdrawal through the ‘My Account’ section on the Bingo Hollywood website. This will provide updates on the processing stage of your withdrawal.
If there are issues such as delays beyond the specified withdrawal time or if you do not receive your funds, contact Bingo Hollywood‘s support team immediately. Make sure all your account information is up to date and comply with all verification requirements to avoid any delays or rejections of your withdrawal request.
Expert's Rating
Withdrawal Methods3.5
Bingo Hollywood’s withdrawal methods and process earn a 3.5 out of 5 from me. The variety of options is adequate, and the withdrawal times are reasonable. Using PayPal, I found the withdrawal time to be quite satisfactory, reflecting a reliable and timely payment process.
To comply with regulatory requirements, Bingo Hollywood mandates the submission of specific documents for account verification. These documents include:
Government-Issued ID: A copy of a passport, driver‘s licence, or national ID card, showing your name, photograph, and signature.
Proof of Address: Recent utility bills (electricity, water, etc.), council tax bills, or bank statements showing your full name and address as registered on your account.
Debit Cards: Copies of the front and back of the debit cards used to fund your account, with the middle digits and security CVV code covered for security purposes.
Key Terms of the Verification Process
You must verify your age and identity before depositing funds, wagering money, or playing games. This involves providing your name, address, and date of birth. To comply with Anti-Money Laundering (AML) regulations, Bingo Hollywood may request proof of your source of funds, such as bank statements, pay slips, or P60 forms. You cannot gamble or withdraw funds until your age and identity are verified. If the provided information is false or inaccurate, your account will be closed. In some cases, documents may need to be certified by a notary, solicitor, or other recognised professionals. Bingo Hollywood may conduct periodic verification checks to keep all information accurate and up-to-date and to confirm your source of funds.
Steps to Follow for Verification
Registration: Provide your basic personal details, including name, address, date of birth, and contact information during account registration.
Document Submission: Upload required documents (government-issued ID, proof of address, and debit card copies) via the My Account page on the Bingo Hollywood website.
Additional Verification: Be prepared to provide additional documents if requested, such as proof of source of funds, which can also be uploaded through the My Account page.
Document Certification: If requested, have your documents certified by a notary or solicitor.
Contact for Assistance: If you face any issues or require assistance, contact Bingo Hollywood‘s support team via email at [email protected].
Verification is a prerequisite for playing and withdrawing funds. This process must be completed promptly after account registration. Failure to provide the required documents or if the documents fail the internal security checks will result in account restrictions or closure.
Bingo Hollywood Customer Support
Bingo Hollywood offers a few options for players needing to contact their customer service team, primarily through email and a toll-free phone number for UK residents. There is no contact form, a typical support tool for many online services. Another drawback for some may be that live chat is not readily available and is restricted to registered users. For immediate concerns, players can email [email protected] or call toll-free at 0808 238 9814. The support team is available around the clock, ensuring help is accessible at any hour.
The team aims to respond to all queries within 72 hours, though response times may vary based on the issue’s complexity and the number of incoming queries. For general enquiries, players can refer to the FAQ page, which, although somewhat limited, addresses the most frequent questions.
Contact Methods and Response Times:
Contact Method
Availability
Average Response Time
Live Chat
24/7
N/A
Contact Form
Not Available
N/A
Email
24/7
Within 72 hours
Phone
24/7 (UK toll-free)
Within 24 hours
Expert's Rating
Customer Care3.0
I’d give Bingo Hollywood’s customer support a 3 out of 5. It meets the basic requirements with 24/7 email and phone support, but live chat is hard to locate, which is a big miss for users who like instant communication. The toll-free number and easy-to-use FAQ page helped me with minor issues and bonus claims. However, the service could do with more modern contact methods to better serve users.
Bingo Hollywood, a niche online gaming site, often escapes mainstream review attention, making detailed player feedback hard to find. I discovered WhichBingo as a dependable source for evaluating player opinions, where Bingo Hollywood holds a respectable user rating of 4.1 out of 5. From a total of 75 reviews and comments analysed, 45 are positive, representing a 60% satisfaction rate, while 24 are negative, accounting for 32% of the feedback. These reviews underline the varied opinions and the specific aspects of the site that players appreciate or critique.
Positive Feedback and Main Advantages
Users have shared overwhelmingly positive comments about Bingo Hollywood, highlighting several key advantages that contribute to their satisfaction. These aspects include a welcoming community atmosphere, efficient customer service and attractive game features that make playing more fun and satisfying.
Community Spirit: Many users appreciate the strong sense of community at Bingo Hollywood. They value interactions with other players and the chat hosts, describing the atmosphere as welcoming and familial. This sense of belonging often makes users feel more connected, adding to the satisfaction derived from playing.
Customer Service: The customer service at Bingo Hollywood is frequently praised for its responsiveness and helpfulness. Users report that queries and issues are addressed promptly, contributing to a positive gaming atmosphere. The presence of active and attentive chat hosts also strengthens the support system, making it a standout aspect.
Promotions and Bonuses: Many players are satisfied with the quality of promotions and bonuses offered by Bingo Hollywood. These offers include deposit bonuses, special event promotions and team bingo nights, which are seen as generous and add value to their gaming sessions. These promotions also keep the process fresh and interesting.
Game Variety: Bingo Hollywood is commended for its wide range of bingo rooms and game types, appealing to various tastes. Users appreciate the traditional bingo games as well as the inclusion of slots and other casino games, providing a broad range of gaming options that keeps them involved.
Most Mentioned Downsides
Despite the largely positive comments, some users have expressed concerns about certain aspects of Bingo Hollywood that they believe could be improved. These issues include withdrawal policies, changes in management, and occasional technical difficulties.
Withdrawal Limitations: A common complaint among users revolves around the high minimum withdrawal limits and the perceived complexity of the withdrawal process. Changes in these policies over time have led to dissatisfaction, with some users feeling that these limits are restrictive and unfairly delay access to their winnings.
Management and Staff Changes: Some negative comments focus on the effects of management changes, including the dismissal of popular chat hosts and changes to customer interaction. These shifts have sometimes resulted in a perceived decline in the quality of the community atmosphere, which has led some long-time users to consider leaving the site.
Technical Issues: A few users have reported technical problems with the site, such as crashes during gameplay or issues with the site’s layout and navigation. These technical glitches can lead to frustration and reduced satisfaction with the site.
Player feedback on Bingo Hollywood is quite polarised, with many players appreciating the welcoming community and attentive customer service. However, recent reports indicate a decline in interaction from brand representatives, alongside ongoing technical issues, which has somewhat tarnished its reputation. Reflecting on the reduced responsiveness of brand representatives in addressing player concerns, I would rate user satisfaction and the effectiveness of customer service at Bingo Hollywood as 3 out of 5.
Final Thoughts
In assessing Bingo Hollywood, I find its appeal lies predominantly in its strong thematic flair and the broad selection of bingo and slots. However, it could significantly benefit from updates in its search and filtering capabilities to better meet user preferences. A more comprehensive customer support system, including live chat, would greatly benefit users needing immediate assistance. The Hollywood-inspired design might attract those who appreciate a touch of glamour with their gaming.
Bingo Hollywood is particularly suited for newcomers to online gaming due to its simple interface and generous introductory offers. However, for those familiar with a wider range of online casinos, the absence of live casino games and too simple website design might become the main disadvantages.
How do I know the games at Bingo Hollywood are fair?
Bingo Hollywood maintains game integrity by using a Random Number Generator (RNG) to produce random outcomes. This applies to bingo ball selection, dice rolls, card hands, and wheel spins. The RNG system undergoes rigorous testing through millions of simulated rounds to verify fairness. Additionally, Bingo Hollywood conducts systematic testing to maintain reliability.
How can I find out about special promotions and events that take place at Bingo Hollywood?
To learn about special promotions and events at Bingo Hollywood, simply create an account and opt-in to promotional emails. This can be done during sign-up or updated through the My Account section under Contact Information. Additionally, visiting the Promotions page regularly is a good way to stay informed about new offers. This approach helps in keeping up with the latest opportunities and surprises that may pique your interest. By staying connected through these channels, you will always be aware of the latest promotions and events available at Bingo Hollywood.
What happens if I have bought my cards and then I am disconnected from the game?
If you have purchased your cards and become disconnected from the game, don’t worry. Once the cards are bought, you are in the game regardless of your connection status. The outcome is determined on the servers, so if any of your purchased cards are winners, you will still win. In case of disconnection, check your transactions in the members area to see if you have won. The game will proceed without interruption, ensuring that your potential winnings are secured even if your connection is lost. Remember to review your transaction history to verify any wins.
Will I be able to keep my card numbers from game to game?
It is not possible to retain card numbers from one game to another. To maintain fairness, all cards are generated randomly when requested. If the numbers on the issued cards are not satisfactory, simply click the arrows below the bingo cards to receive a new set. This process gives every player an equal chance of winning and adds a fresh element of surprise to each game. This method not only promotes fairness but also keeps the gameplay dynamic, providing a consistently fresh challenge. Adapting to new card numbers each time can add an extra layer of strategy to the game, making each session unique and interesting.
What should I do if I have forgotten my password?
If you’ve forgotten your password, click on ‘forgot username/password?’ in the login box, and your details will be sent to your email. If you still cannot log in, contact the Member Support Team for assistance. They are available to help resolve any issues and get you back into your account.
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