Betmaze Casino

Whenever I visit an online casino, I check what the site is licensed under. Betmaze is licensed under the UK Gambling Commission (UKGC), with licence number 39483. The licence information is prominently displayed at the bottom of Betmaze’s pages, so you don’t have to visit a third-party site to check that they are legally registered.

Betmaze’s responsible gambling page is easy to find and includes everything I expect from a UK site. Players can set daily, weekly, or monthly deposit limits, take cooling-off breaks, and self-exclude completely for six months or longer through GAMSTOP. The page links to supported organisations such as BeGambleAware, Gamblers Anonymous, and BetBlocker, so help is just a click away.

In terms of security, Betmaze uses 128-bit SSL encryption for data and payments. It is also compliant with proper age verification, which blocks underage users from playing. The only thing missing is a two-factor authentication option, which would provide added security for your account.

Usability Facts for Player Safety

Betmaze offers deposits via some mainstream methods, including Visa, Mastercard, PayPal, Skrill, MuchBetter, Trustly, Paysafecard and Instant Bank Transfer. According to the cashier page on Betmaze, funds should be credited instantaneously regardless of deposit method, and there are also no fees taken from the casino.

I opened a new account, logged in, and sampled how deposits worked. I sampled four of the eight available methods – Visa, PayPal, Trustly and Apple Pay. I made an initial smaller deposit of £10 and then proceeded to deposit £50 to determine if the larger sums interfered with the entire process. All funds deposited reached my available balance immediately, confirming what Betmaze stated. One area to note was that Apple Pay was the fastest; I noticed my top-up within seconds, while PayPal and Trustly were confirmed as received in under a minute.

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Deposit Methods at Betmaze in Detail

Getting money into your account is as easy as pie. After logging in, go to the main lobby area; the ‘Cashier’ will be listed there. Click ‘Deposit’ and select a payment option. After that, follow the on-screen instructions – this will be easy, with all steps being on-screen, from choosing a deposit amount to confirming the deposit transaction. Our team has done this before, and the longest time spent completing a deposit transaction was under 2 minutes. For any manual approval process, we did not have to wait if a user did not need additional ID verification.

In contrast to some bigger UK casinos, Betmaze keeps its bonus line-up fairly simple, with a smaller set of promotions that cover the basics. Betmaze skips a no deposit bonus, meaning new players must top up their account to claim the welcome bonus. The welcome deal offers a clear matched deposit up to £100, but it comes with a 35x wagering requirement and a short 24-hour window.

Welcome Bonus

New players who deposit £10 + get a 100% matched deposit up to £100. There is a 35x wagering requirement associated with this offer, which means the funds have to be played before winnings can be cashed out. One thing to mention – the bonus is only valid for 24 hours from when credited, so there is no time to spread out the spins over a few days.

The spins from the welcome offer can only be used on specific titles defined in the bonus terms. Players will find the full list under “My Bonuses” after they complete their first deposit and can check if they need to enter a bonus code.

No Wagering Bonus

The Drops & Wins is where no wagering rules apply. Conducted with Pragmatic Play until 19 November 2025, this promotion has £11,760,000 worth of prizes to be won through weekly slot tournaments and wheel drops on selected games. Any prize money or free spins you win through the Drops & Wins campaign will be credited straight to your real-money balance within 72 hours – no secret hoops, no bonus code, and no added wagering once you have made qualifying bets.

Bonuses For Existing Players

Once the initial Betmaze bonus for sign-up is used, returning players will find the Daily Spin Frenzy as the main regular treat. These daily spins are a reward for wagering £100 on slots within one day and enable up to 50 free spins that must be claimed by the next day under the My Account section > My Bonuses section. Although the spins have the same 35x playthrough, they can boost play without needing to make another deposit each time.

With a well-rounded library of over 2000 games, Betmaze is an above-average choice for UK players seeking choice above all. Nearly 1900 of those in the library are slots (with the most significant load in this category being labelled titles, as well as the more attractive Megaways and some big-named jackpots), while the Live Casino offers 85+ live games.

There aren’t any bingo or scratch games to feed the variety here, so if you’re looking for ‘quick play’ type side acts, you’re not going to find them here. There is also no search bar in the game lobby, which makes browsing annoying when you want to jump to your favourites. Another downside is that Betmaze doesn’t show RTP info straightaway; you’ll have to Google.

On the upside, you can play games in demo mode, but frustratingly, you can only do this after you register and log in, which is reasonably common under UKGC rules but could annoy players who want to browse.

As for providers, Betmaze pulls its slots and tables from industry names like Play’n Go, Pragmatic Play, Evolution, and NetEnt – solid studios known for fair play and decent return rates.

Available Games

Slots

Betmaze’s slots range is undoubtedly its leading strength – it has over 1,900 titles from fruity reels with no cover to super-modern multi-feature titles, covering it all. The usual standard slots, jackpots included in the main lobby, and plenty of medium- to high-volatility options if you are looking to land a bigger win. There is no designated Slingo section or crash games, but the number of slots will keep most players in the UK entertained for hours on end.

I kicked off with Wolf Riches and hit a small £0.80 win after 15 spins – its wild respins were the main highlight. Gold Blitz Fortunes delivered a tidy £2.10 win on a £0.50 stake after 10 spins – the bonus pick feature kept it lively. Then I switched to Kingfisher of the Sands, where I liked the shifting wilds but only made £0.45 from 20 spins.

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Live Casino

Betmaze’s live casino section derives most of its streaming tables from major players within the industry, including Evolution Gaming and NetEnt, who are both known for sharp video stream play. There are 85+ live options, but considering the big names, it feels slightly shallow. The Live Baccarat tab is empty for now, so if you’re looking purely for baccarat, you have to go with the standard table or wait until this section gets filled.

Players are generally going to find the normal smattering of live roulette, blackjack, poker, and a few game shows. While there are not hundreds of tables, the quality is consistent for casual UK live casino fans who are looking for trusted dealers and fair RTPs.

I opened with Lightning Roulette, always a fan favourite – landed two small wins totalling £1.50 in 5 rounds. The live feed was sharp, though the chat lagged a bit. Next, I tried Caribbean Stud Poker, a classic table poker variant – played 3 hands and broke even at £0. Blackjack Party Live was my last pick; the dealer’s energy was good but slightly rushed – I lost £2 over 4 hands. Across the board, streams ran fine, but the empty baccarat tab is disappointing for high rollers who expect that staple.

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Betmaze is adequate on withdrawals, with a few weirdnesses that players should know about before making a deposit. I took myself through every step so I could see how it compares to its claims.

It has all of the primary payment options – Visa, Mastercard, PayPal, Skrill, MuchBetter, Trustly, and Instant Bank Transfer – all of which support a minimum withdrawal of £10 and a processing time advertised between same-day and approximately six days, depending on the method. There is a flat fee of £1 on withdrawals, which is worth mentioning, as this is not a standard add-in seen at every UK site.

Withdrawal Methods at Betmaze in Detail

To withdraw, click on your account balance once logged in and select the option to cancel. You are presented with available payment methods and your account balance, and all you need to do is type in the amount to withdraw. The process is simple and does not conceal my fee, which I appreciate.

One odd quirk is that Betmaze only allows you to withdraw whole numbers. So, if you have £27.95 in your balance, it only lets you withdraw £27, and that 95p stays behind unless you reach out to support using a manual request. I know it’s a small detail, but it’s a bit cumbersome for players who want to withdraw every penny in their account simultaneously.

During my checks, I saw that Betmaze follows the typical KYC standard rules as per the UKGC – you must provide proof of your ID and address before your first (larger) withdrawal. They sometimes ask you for proof of your source of funds if the total amount is higher than previously. I had my documents verified quickly, but if you do not upload clear scans when requested, you may have a short wait while the team verifies your documents.

Betmaze’s customer care is easy to find, but the variety pales compared to the UK giants, who now offer some form of live chat or social media help. There is no live chat or phone line; help is directed through a simple contact form and a self-service FAQ.

I tried the contact form to see how well it performs. Having submitted my question about ID checks for withdrawals and about how to change account details, I received a polite and clear reply in just under 24 hours. The tone was professional, my issue was resolved, but there was no follow-up or further help offered, which better support teams usually offer.

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The FAQ does a decent job covering the basics, such as the bonuses, how to use deposits and withdrawals, and KYC checks. It’s enormous, with dozens of answers across the topics of privacy, technical help, responsible gaming, and account checks, making it useful for different questions.

On the plus side, the help pages and contact form work well on desktop and mobile, and I didn’t spot any bugs in Chrome. You don’t need to log in to use the form, which is handy if you get stuck before registering or funding your account.

Availability and Response Times