Amazon Slots

Amazon Slots is licensed by the UK Gambling Commission under account number 39175 and also approved by the Alderney Gambling Control Commission. These are the licences you want to see if you’re playing from the UK, and Amazon Slots Casino still carries both.

There’s also a full set of tools for those who want to keep control of their play. You’ll find deposit limits, timeouts, loss limits, self-exclusion, reality checks, and a responsible gambling questionnaire to assess personal habits. The site also connects to external organisations by linking their websites and contact number for each. It points parents to content blockers like Net Nanny too, which helps prevent underage access. And if the site detects anyone under 18 creating an account, it will be instantly restricted.

Amazon Slots site uses SSL encryption to protect your information. Two-factor login isn’t there though, we would like to see that here. Despite their past issues with UKGC, they did all what was required from them and kept their licensing, so if you still question “Is Amazon Slots legit?”, the answer is yes.

Security and Licensing at Amazon Slots Casino

Firs Impression Overview

Amazon Slots goes for a jungle-inspired look with animated waterfalls, palm trees, and scattered golden coins across the homepage. We really like it – the dark base softens the brightness of the graphics, which manages to act as a dark theme while being vivid enough. It’s one of the more lively Jumpman casino designs, even though aside from this, the layout is identical to the rest of the group.

The layout of the site is intuitive; important features can be easily found at the top of the homepage. A large welcome promo banner is right in the middle, below that you have a preview of games and even lower there’s a short FAQ. At the top, a sticky bar lets you move between your account, casino promotions, and trophies. We especially liked that the account balance and deposit button are always visible at the top left. The footer has clear links to the support page, responsible play info, the blog, and an app download.

The sign-up process takes place over three short pages with clean, readable forms. It took me under a minute to register. Right after that, I landed on the deposit screen. There’s also a PayPal sign up option and while it might seem quicker, it isn’t. After you login and make a deposit via PayPal, you’re still taken back to the original registration form.

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We think the design is clean, focused, and practical, though it is quite boring for being a lazy copy of the usual Jumpman interface.

Amazon Slots lets you deposit using seven different methods. All payments are processed instantly, and you can begin with as little as £10. It’s enough to play, but if you want to qualify for the Mega Reel, you’ll need to deposit at least £20.

While most methods are free from fees, there’s a £2.50 fee on £5, £10, and £20 deposits when using PayByMobile.

Deposits at Amazon Slots Casino

I decided to deposit with Visa, was pretty disappointed they don’t let you enter custom amounts. After I chose the £10 option, I was taken to “Verified by Visa” and asked to confirm the transaction. Once I entered the security code, the payment went through without delay. The site then loaded the balance on the same screen. The whole thing took under a minute from start to finish.

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The deposit system is quick and easy to use, but the fixed amount is a strange restriction, so it’s hard to call it flexible.

Just like its sibling sites, Amazon Slots has a huge list of promotions, but how useful they are really depends on your expectations. The site heavily leans into its RNG Mega Reel mechanic – that’s the main shtick here. While the bonuses feel varied, most of them come down to giving you a spin on a prize wheel. It’s also worth highlighting that there isn’t a no deposit bonus here, while some other Jumpman casinos do offer one.

Amazon Slots lives up to its name, this site is built around its slot collection with over 3,800 real money games from more than 80 developers. Most of the attention is on modern slots, with some space reserved for live casino and a few bingo rooms.

Most of the games here are sorted by type – slots, live casino, table games, and bingo. Within the slot section, you’ll find extra categories like “Hot,” “New,” “Slingo,” and “Megaways.” You can also mark your favourites, and the site tracks them in a separate section. Games usually load under 10 seconds and we had no performance issues on either desktop or mobile. Once you click into a game, there’s an “i” icon to bring up the paytable and rules, and under the screen, there’s a small row of similar titles you might want to try next.

That said, the interface has its limits. There’s no provider filter, no way to sort games by volatility or theme, and the search bar allows you to look for exact game titles only. There’s also no demo mode, even for registered players, but we can look past that as it’s not that common of a feature.

We also checked for RTP info. Some games display it within the help section, but there’s no actual page with all RTP values listed.

Game Types at Amazon Slots Casino

Time to see what games you might want to try out first at Amazon Slots.

Amazon Slots gives you five cashout methods to choose from. Withdrawals start at £10, but oddly enough, that number jumps to £19.99 when you’re on the withdrawal page. You won’t find this highlighted anywhere up front, so be ready for that if you’ve kept your balance low. You’ll need to head to the Cashier through ‘My Account’, then click ‘Withdraw’, and then click the “Other” button to manually type in the amount if it’s not one of the pre-listed values. It’s not user-friendly at all and just breeds confusion.

Payouts sit in a queue for up to 72 hours before being processed, and that’s before your bank or eWallet kicks in their timing. On average, you’re looking at another 1 to 3 working days before the funds land in your account, which is much higher than the usual British casino sites average. If withdrawal problems arise, don’t hesitate to reach out to support as soon as possible, as there might be some delay with answers.

Withdrawals at Amazon Slots Casino

It was harder to find the withdrawal option compared to depositing. I had to click the My Accountlink at the top, then choose Cashier and then Make a Withdrawal. The minimum withdrawal was £19.99, which was higher than my bankroll. I had to ask support to withdraw the remaining balance. The three-day pending period was real. Once that ended, the money showed up in my account two days later.

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Verification

Amazon Slots tries to verify your account already during the registration process. If it can’t, it will ask for additional documentation. There is a secure upload portal in the My Account section that makes it easy to upload your documents, use that instead of their email.

Site only has one question in the FAQ page covering account verification, so if you want to find more details you’ll have to ask the support about them.

Amazon Slots claims to offer live chat support, but from what we’ve seen, that’s not how it plays out. You’ll find a “Support” button at the bottom of the Help section, but it only sends an email, there’s no actual live chat window to speak with someone in real-time. That’s especially disappointing considering they list working hours for chat (Monday to Friday, 9am to 4pm). To be fair, even if it was operational, these hours aren’t convenient to the average player, since they don’t cover the peak evening hours.

The Help section itself is simple but decent. It covers six core areas, things like bonuses, deposits, and withdrawal limits and includes just over 20 questions. This isn’t too bad, but there’s no search bar here and the answers often feel bare-bones. For anything beyond basic topics, players will likely need to contact the team directly.

That brings us back to email, which is the only method that actually works here. The email they use is a general Jumpman email ([email protected]) that gets inquiries from the whole network. Because of this, the replies can take up to 72 hours. There’s also no phone number or alternate contact method if you need help urgently. Amazon Slots reviews have shown users are quite dissatisfied with the state of things.

Support at Amazon Slots Casino

I first intended to use the live chat, I clicked on the bubble and filled out the details but it sent an email to the support team instead. This is misleading as there doesn’t seem to be a way to load the live chat feature. Nevertheless, I asked them if the minimum withdrawal amount is £50. It took 3 days to hear back from the team, but they were able to help with my request and offered good answers to my questions.

Jordan Conroy Editor