21 Casino

    Our Rating
    View details
    4.8
    Users Rating
    6 reviews

    121% Bonus Up to £100

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    #Ad, 18+, GambleAware.org | New players only. Min deposit £10. Bonus funds are 121% up to £100. Bonus funds ...are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Full Bonus T&C

    21 Casino Review

    21 Casino may not be the most unique online casino you come across, but this is partly due to its network design. That said, it does try to appear original in some ways. In this 21 Casino review, we will check what makes it different compared to its White Hat Gaming siblings and third-party competitors.

    Best for
    Best for:
    • Slot spinners
    • Bonus hunters
    • Loyalty lovers

    21 Casino has been around since 2015, and it’s part of White Hat Gaming, the same group behind Spin Station and Slot Planet. Unsurprisingly, all of them share a lot of features: things like how payments work or how verification is handled, but 21 Casino feels a bit more put-together visually. This doesn’t make it a massively original place to be if you’ve played at any other casinos in the network, though.

    Parent Company Name White Hat Gaming Limited
    Website 21casino.com
    Head Office 85 St John Street, Valletta, VLT1165, Malta
    CEO Phillip Gelvan
    Company size/Employees 2k+ employees

    The Company Behind 21 Casino

    The site is perfectly legit, there are no issues with its licensing, and 21 Casino is not listed in any blacklists.

    Regulation and Safety Features Available

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Licence Integrity
    50%
    4.0
    Responsible Gaming Features
    25%
    5.0
    Security Measures & Transparency of Display
    15%
    4.0
    Regulatory Failures
    10%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    21 Casino is under two full licences: one from the UK Gambling Commission (52894) and one from the Malta Gaming Authority. Both licences are valid and traceable.

    The safer gambling section isn’t hard to find, and more importantly, it couldn’t be more user-friendly. It lists all tools you need: deposit caps, time reminders, self-exclusion, account cool-offs by day or week, and a payday block. There’s also a self-assessment tool, plus links and numbers for support groups if things go too far.

    Underage access isn’t taken lightly either. No one under 18 can create an account as age checks run automatically during sign-up. If anything doesn’t add up, accounts get restricted straight away. Two-factor authentication is missing; it would be preferable if it were here. The site itself is well-encrypted, however.

    SSL encryption 128-bit
    Deposit Limits Yes
    Activity Limitations Yes
    2FA No
    Self Exclusion Yes
    Protection of Minors Yes
    Problem Gambling Organisations BeGambleAware, GamCare, Gamblers Anonymous (UK), Gamblers Anonymous International Service Office, GamBlock
    IT-Security Amazon RSA 2048 M03
    Firewall Yes

    Security Aspects at 21 Casino

    So, is 21 Casino legit? Yes, it is a perfectly legitimate website. With dual licences and an average list of responsible gambling features, it provides all the necessary aspects of safe play.

    Site’s Sophisticated Visual Design

    21 Casino gives off a well-balanced first impression, we really like the design of the site. The black, gold, and grey colour scheme gives it a more sophisticated look compared to most of its sister sites, and the same goes for the angular shapes used across the top bar. We appreciate that it tried to differentiate itself from its siblings.

    At the top, you’ll see tabs for games, promotions, VIP and a dedicated safer gambling section. A rotating welcome offer banner is right below. As expected, the site’s footer holds the legal information and policy links.

    It took me under a minute to complete the registration. There are four pages in total, all clearly labelled. One thing worth knowing: your username has to be lowercase. I had my saved info in uppercase and couldn’t login until I changed it. Once I was in, I was sent straight to a safer gambling info page, which includes the National Helpline number. I could claim the welcome promo right after that.

    Jordan ConroyJordan Conroy Editor

    There is no mobile app for 21 Casino, so you will need to use a mobile browser website. The layout is very similar to the desktop version in terms of the categories. The site says that you can install a mobile app, but it’s just a browser shortcut, not a real application.

    There’s a quick access bar at the bottom of the page, which, combined with the menu option, makes it easy to access all parts of the site. Game performance held up fine, though I had to wait 10 to 15 seconds for most titles to load, and full-screen mode is mandatory, which I don’t find ideal for casual play on the go.

    Jordan ConroyJordan Conroy Editor

    Simple and Quick Top Ups

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    30%
    4.0
    Quantity of Methods
    30%
    3.0
    Disclosure Transparency
    20%
    2.0
    Processing Speed Compliance
    20%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    21 Casino gives UK gamblers nine ways to deposit. The minimum is a standard £10 and there are no fees.

    Method Min Deposit Dep. Time Fees
    Visa £10 Instant None
    Mastercard £10 Instant None
    Bank Transfer £10 Instant None
    Trustly £10 Instant None
    Revolut £10 Instant None
    Neteller £10 Instant None
    Paysafecard £10 Instant None
    Skrill £10 Instant None
    Neosurf £10 Instant None

    Deposit Methods at 21 Casino

    The deposit button is pinned in the top right, which makes it easy to find, but there’s a strange glitch. After being logged in for a while, the deposit screen refused to load until I refreshed the entire page.

    I used my Visa and made a £15 deposit. Since I had my card already saved, it took me less than a minute. I especially like that you can opt in for the welcome bonus during the deposit process.

    Jordan ConroyJordan Conroy Editor

    Deposits are fast with no hidden fees, but there are those small usability issues that may cause some issues.

    Promo Options for Newcomers and Regulars

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Generosity & Frequency
    35%
    3.0
    Variety & Quality
    25%
    2.0
    Recoup Chances
    20%
    3.0
    Transparency of T&Cs
    10%
    4.0
    Bonus Eligibility
    10%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    At first glance, the casino looks like it might have a little more than just a standard bonus. But beyond the welcome deal, there’s not much going on here. You won’t find any reload promos that make you want to check back. Honestly, you can feel the lack of variety. 

    Rather Generous Welcome

    That said, their first deposit deal has a bigger reward than you usually see at other casinos. You get a simple 100% match, but up to £500. The entry point is £10, and you’ve got 30 days to clear the 40x wagering, doable, but pushing the upper limit of what we’d call fair.

    And once you claim the sign up offer, you won’t find many other deals. The only other thing running is a spin lottery, which gives you ten tickets for every £20 you spend. The winners are drawn on Fridays at 18:00 GMT and are rewarded with 10 wagerless free spins on Rich Wilde games. We don’t think this bonus holds much value to be worth the player’s time.

    No Deposit Offer

    On top of that, new accounts pick up 21 bonus spins on Book of Dead as the 21 Casino no deposit bonus. These drop right after registration and come with a £100 cap on winnings. The same 40x wagering applies here too, which takes away some of the shine, but as a no-commitment incentive it still deserves credit. Few sites hand you something just for signing up, so it’s a welcome addition.

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    Loyalty

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Quality & Quantity of Benefits
    40%
    2.0
    Tier Levels
    25%
    3.0
    Ease of Access
    20%
    5.0
    Disclosure Transparency
    15%
    4.0
    *The ratio of total casinos evaluated according to scores 1-5

    21 Casino does have a rewards programme, but it’s rather plain. Play to fill the level bar and receive a spin reward. Once your bar is filled, you’ll receive rewards, such as: Bonus Spins, Super Bonus Spins, Mega Bonus Spins, Ultra Bonus Spins or Bonus funds. The actual value of the bonus depends on the average cash spin value throughout each level.

    We liked how easy it was to claim the bonus, and the first deposit offer is generous by UK standards. But the promo section feels flat overall; there’s just not enough going on after that first deal.

    Thousands of Slots and Other Game Types

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range & Quantity of Casino Games
    30%
    5.0
    Reputation of Game Providers
    20%
    5.0
    Game Performance & Mobile Compatibility
    20%
    3.0
    Game Discoverability & User Interface
    15%
    2.0
    Game Description & Features
    15%
    1.0
    *The ratio of total casinos evaluated according to scores 1-5

    The 21 Casino games section is very similar to its sister sites. The categories are in the same order, and the game counts are nearly identical. This strips the site of much of its uniqueness; you will get the same games on the likes of Casilando. The layout isn’t bad, however.

    As for the variety, you get over 4 thousand games here, which include a variety of types: slots, table games, live casino, and arcade games.

    The top bar lists the main sections and a search tool that picks up keywords from both game titles and developers. But when we looked for ways to explore the catalogue more deeply, nothing else showed up; there are no subsections by type or mechanics, and the visual breakdown is also rather basic.

    Given the size of the game library, we expected more filtering options. You can’t filter by volatility or payout range either. So far, there’s only a provider filter, which lets you browse one developer at a time.

    I do like the ‘Random Game’ button; it adds a bit of variety and helps if you’re undecided, but that’s about the only tool in place to shake up the routine. One thing I didn’t like was that some of the tables remained listed even when inactive, and there was no way to remove them.

    I experienced some load delay when booting the games, which seemed to affect specific loading screens only. Once the titles loaded, there were no issues with performance.

    Jordan ConroyJordan Conroy Editor

    We did spot a few helpful touches, though they’re limited. If you click over certain games, you’ll sometimes see details like reels, paylines, volatility or game tags. There are also proper game info sections under game windows. Alas, the casino doesn’t show RTP values, and the information varies depending on the game: some titles just show a developer name and nothing else.

    If you like a game, you can click the Heart button when you hover over the icon to add it to the “Favourites” page, which appears next to the other game categories.

    You will mainly see slots, but there are some gems to be found among the other sections, too.

    Game Type Quantity Most Popular Game
    Slots 4,000+ Starburst
    Table Games 40+ 20p Roulette
    Live Games 44 Crazy Time
    Other Games 53 Aviator
    Slingo 18 Slingo Money Train

    Game Types Available at 21 Casino

    Slots

    There’s a great selection of slot titles: jackpot games, video slots, and classic slots are all here. A huge plus is that the Slots page has sub-categories such as Megaways, Buy Feature, and Cluster Pays, which makes it so much easier to browse.

    Game Developer RTP Release Date
    Starburst NetEnt 96.09% 2013
    Big Bass Bonanza Reel Kingdom 95.67% 2020
    Dead or Alive NetEnt 95.03% 2013

    Slots at 21 Casino

    Legacy of Egypt was my first game to play at 21 Casino, the theme is great, and the visuals are on point. I also liked the variety of bonus features in this one. Gems Bonanza is another popular game. The game board is huge, which I liked. I also fancied the cascading wins mechanic.

    Jordan ConroyJordan Conroy Editor

    Table Games Lobby

    The table game list is rather limited. It consists mostly of blackjack and roulette variants, with a couple of niche games added. Live games are mixed in with traditional table games, which is inconvenient.

    Game Developer RTP Release Date
    Blackjack 3D Iron Dog Studio 99.54% 2018
    Blackjack MH Play’n Go 99.49% 2015
    20p Roulette Inspired Gaming 97.30% 2015

    Table Games at 21 Casino

    3D Blackjack was my pick. I really like the old-timey design, and the game ran fine overall.

    Jordan ConroyJordan Conroy Editor

    Live Casino

    The live lobby didn’t go too far, sadly. The selection is pretty small compared to other sites, but it still offers a decent range of table games and game shows.

    Game Developer RTP Release Date
    Lightning Roulette Evolution Gaming 97.30% 2018
    Monopoly Live Evolution Gaming 96.23% 2019
    Crazy Time Evolution Gaming 95.50% 2020

    Live Games at 21 Casino

    Super Colour Game Live got me interested as it seemed like a unique live game. However, the table was temporarily inactive at the moment of testing. I went for Marble Race Live instead, and I really liked this one. Even if there’s no strategy involved, it’s just so fun to watch.

    Jordan ConroyJordan Conroy Editor

    Slingo

    Slingo also has a small number of options to choose from compared to other casinos. You will mostly run into well-known games found at other sites.

    Game Developer RTP Release Date
    Slingo Lucky Larrys Lobstermania Gaming Realms 96.50% 2021
    Slingo Big Wheel Gaming Realms 95.55% 2021
    Slingo Money Train Gaming Realms 94.50% 2023

    Slingo Games at 21 Casino

    Space Invaders Slingo has a great design, but you need to play a lot and make a lot of Slingos to just break even.

    Jordan ConroyJordan Conroy Editor

    Others

    Other games page is okay, you get arcade games, slingo, and the Crash game. A nice bunch of themes and features.

    Game Developer RTP Release Date
    Aviator Spribe 97.00% 2019
    Horse Racing Pragmatic Play 92.00% 2020
    Fishin’ Frenzy Scratchcard Blueprint 80.00% 2019

    Other Games at 21 Casino

    Hi Lo is a fun strategic arcade game. I really like that you can choose to cash out at any time during the play.

    Jordan ConroyJordan Conroy Editor

    This game section has the numbers, but it doesn’t try to make anything easier for the player. Too many small gaps hold it back from being something we’d recommend on its own.

    Easy and Relatively Quick Cashouts

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    25%
    4.0
    Quantity of Methods
    25%
    4.0
    Identity Verification Flow
    20%
    5.0
    Processing Speed Compliance
    20%
    3.0
    Disclosure Transparency
    10%
    1.0
    *The ratio of total casinos evaluated according to scores 1-5

    There are many ways to cash out at 21 Casino, seven in total. Minimum withdrawal limit is set at £10, which lines up with the deposit limit, and no fees are applied. Processing time is advertised as 24 to 48 hours, which is fine, but nothing to shout about. We’ve tested plenty of casinos that move faster. 21 Casino reviews do show that delay is possible at times, so be mindful of that.

    Method Min Withdrawal Withdrawal Time Fees
    Visa £10 2 to 3 business days None
    Mastercard £10 2 to 3 business days None
    Bank Transfer £10 7 to 10 business days None
    Trustly £10 12 to 24 hours None
    Revolut £10 2 to 3 business days None
    Neteller £10 12 to 24 hours None
    Skrill £10 12 to 24 hours None

    Withdrawal Methods at 21 Casino

    Withdrawals are super easy, you just need to hit a single button to enter the withdrawal page. I cashed out £11.61, the whole process took under 20 seconds. The site sent an instant confirmation email just as I wrapped everything up.

    Jordan ConroyJordan Conroy Editor

    Verification

    Once you’ve created your account, 21 Casino will try to verify you automatically. If it can’t, it’ll ask for ID and proof of address. You’ll need to head to the Help Centre and use the upload portal. It’s functional and clear; you can even see your verification status and what info is missing. It might not be the easiest one to find, though, as it’s hidden away on the Help page. There’s no actual FAQ information on verification, but the process itself is easy enough.

    Withdrawals are fast, there are no significant obstacles, and the process feels reliable.

    Helpful Support Team and Informative FAQ

    We rated casinos by this criterion
    Ranking Criterion
    Significance
    Criterion Points
    Contact Methods Variety
    30%
    3.0
    Quality of Responses and Support Interaction
    25%
    3.0
    Response Time Across Contact Methods
    20%
    4.0
    Ease of Access to Contact Methods
    20%
    4.0
    Availability Across Devices and Browsers
    5%
    5.0
    *The ratio of total casinos evaluated according to scores 1-5

    21 has a big Support button at the top of the screen that brings up links to live chat, email, and the Help Centre all in one go. The team operates 24/7.

    Most players will be fine with the Help Centre: it’s clean, has about 40 entries across six sections, and the search bar actually returns useful results. It answers most common questions regarding deposits, withdrawals, account limits, and 21 Casino bonus terms, without needing to message the team.

    Live chat was easy to access, I connected to an agent instantly. I asked about the mobile app, potential caps on cashouts and withdrawal time.

    Replies took about a minute, and their answers were helpful, up until I asked about the mobile app, which got a half-answer. That said, on topics that they did know about, the agents were helpful and polite.

    Jordan ConroyJordan Conroy Editor

    You can also reach the support team by email, though the address ([email protected]) is only listed inside the chat window.

    I sent the team an email at 14:28 17/06 and it took around 24 hours to respond, so expect this timeframe.

    Jordan ConroyJordan Conroy Editor

    Support Option Availability Response Time Quality of Help
    Live Chat 24/7 Usually under 1 minute Helpful but sometimes vague
    Email 24/7 Around 24 hours Detailed but generic
    FAQ / Help Centre 24/7 Instant (self-serve) Well-written, covers basics

    Support Options at 21 Casino

    The support team is quick to respond and does fine with basic help. The FAQ section is also decent, so it’s worth giving it a look.

    The Verdict

    There’s a strong sense of déjà vu when visiting 21 Casino. Interface aside, everything else matches several other casinos in the same group, almost line for line. Some are positive, like that massive game library and provider filter. Hassle-free deposits and withdrawals are also a huge boon. That said, the promo page is lacking; there’s basically just a welcome deal and no deposit bonus. Some game types lack options, too. If you’re okay with that and just want something simple, give it a look; otherwise, there are better reasons to pick another site in the same network.

    Here’s a quick summary of what outstanding things we found at 21 Casino and what we did not like.

    • Game search bar handles themes
    • Random Game button
    • Great selection of games
    • Lack of game filters
    • Live tables not always available
    • 40x wagering hurts bonus value
    Ranking Criterion
    Criterion Points
    21 Casino Promo Codes
    Discover 2 21 Casino bonus codes available in August 2025

    2 Deals available in United Kingdom

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    21 Casino Sister Sites

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    User reviews of 21 Casino

    User Rating Rated by 6 users
    4.8
    Good Neutral Bad
    Have you had any prior experience with this casino?
    5.0

    June 2, 2025

    E. Tyler

    United Kingdom United Kingdom

    Turned £20 into a few hundred and made a withdrawal Sunday night around 9 PM. The funds landed in my PayPal by 1:30 PM Monday—quick and hassle-free. No complaints at all. Thanks for the winnings!
    4.0

    February 10, 2025

    Dave45

    United Kingdom United Kingdom

    The bonus offers at this 21casino are actually pretty solid! I got a decent welcome bonus with fair wagering requirements, which isn’t always the case at online casinos. Managed to stretch my deposit and play longer than expected.
    4.5

    February 9, 2025

    Teresa O.

    United Kingdom United Kingdom

    I had a problem withdrawing my winnings at 21 Casino, and honestly, I thought it was going to be a nightmare. BUT, the customer support team was super quick and friendly! They sorted everything out in a day. Made me trust them way more.
    Like
    Super helpful customer service, fast issue resolution
    5.0

    September 26, 2024

    Ilaria G.

    United Kingdom United Kingdom

    I highly recommend this site for its easy navigation and excellent game selection. The graphics and sound quality are decent, and the payouts are quick. It’s a reliable platform with minimal issues—no game freezes, reloads, or constant re-logins. I've tried many sites, and this one is my fav.
    5.0

    May 17, 2024

    S. Butler

    United Kingdom United Kingdom

    21 Casino offers an exceptional game with advanced filtering options that simplify finding preferred games. IT'S USER-FRIENDLY AND INTUITIVE and easy to navigate and play. highly recommended for any casino fan:) xx
    5.0

    August 15, 2023

    Bob Sharp

    United Kingdom United Kingdom

    This site prioritises responsible gaming exceptionally well. After a recent losing streak, my account was temporarily blocked by their team until they ensured I was in control and recommended helpful resources. Negative comments likely come from underage or multi-account users. Having played here for years, I fully trust and recommend this site

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